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MXPI says "no internet available"
Posted: Sat Mar 11, 2023 12:35 pm
by shmu26
Although I am getting updates, and successfully installing them, when I open MXPI and try to manually install a package, I get an error message saying:
Code: Select all
Internet is not available, won't be able to download the list of packages
Re: MXPI says "no internet available"
Posted: Sat Mar 11, 2023 12:47 pm
by Adrian
What version do you use?
MX Package installer checks first if you can access
https://mxrepo.com and then as a backup
https://google.com, so you probably cannot hit mxrepo.com for some reason, if you can't then the program cannot install packages.
If you messed up with your router or internet options then everything is possible...
Re: MXPI says "no internet available"
Posted: Sat Mar 11, 2023 12:52 pm
by shmu26
Strangely, in "About" it does not display the version.
In about/changelog I see:
mx-packageinstaller (23.3) mx
Re: MXPI says "no internet available"
Posted: Sat Mar 11, 2023 12:57 pm
by shmu26
Adrian wrote: Sat Mar 11, 2023 12:47 pm
If you messed up with your router or internet options then everything is possible...
Well, it looks like my proxy might be blocking the mx site with the packages, so I will try to investigate and troubleshoot that, on my end.
Re: MXPI says "no internet available"
Posted: Sat Mar 11, 2023 1:09 pm
by shmu26
The IT department says they see no relevant blockage of internet traffic.
I tried switching my mirror to Salt Lake City, but to no avail.
Any ideas?
Re: MXPI says "no internet available"
Posted: Sat Mar 11, 2023 1:21 pm
by Adrian
It doesn't matter what you change, the program checks two addresses:
https://mxrepo.com and then
https://google.com
If it cannot hit those addresses it reports it cannot detect the internet, you can add "skiponlinecheck=true" in ~/.config/MX-Linux/mx-packageinstaller.conf
I added that option because I'm not interested in troubleshooting people's networks...
Re: MXPI says "no internet available"
Posted: Sat Mar 11, 2023 1:28 pm
by Eadwine Rose
If you boot using live. Does that have a connection?
Re: MXPI says "no internet available"
Posted: Sat Mar 11, 2023 1:31 pm
by j2mcgreg
Right click on the Network icon in the panel --> click on Edit Connections --> double click on your Wi-Fi connection --> under the General tab, make sure that "All users may connect to this network" is selected.
Re: MXPI says "no internet available"
Posted: Sat Mar 11, 2023 1:35 pm
by shmu26
j2mcgreg wrote: Sat Mar 11, 2023 1:31 pm
Right click on the Network icon in the panel --> click on Edit Connections --> double click on your Wi-Fi connection --> under the General tab, make sure that "All users may connect to this network" is selected.
It's actually a wired connection, but yes, "all users" is ticked.
Re: MXPI says "no internet available"
Posted: Sat Mar 11, 2023 1:37 pm
by shmu26
I can click on those links in my browser and the url opens correctly.