MXPI says "no internet available"

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#1 Post by **shmu26** » Sat Mar 11, 2023 12:35 pm

Although I am getting updates, and successfully installing them, when I open MXPI and try to manually install a package, I get an error message saying:

Code: Select all

Internet is not available, won't be able to download the list of packages

#2 Post by **Adrian** » Sat Mar 11, 2023 12:47 pm

What version do you use?

MX Package installer checks first if you can access https://mxrepo.com and then as a backup https://google.com, so you probably cannot hit mxrepo.com for some reason, if you can't then the program cannot install packages.

If you messed up with your router or internet options then everything is possible...

#3 Post by **shmu26** » Sat Mar 11, 2023 12:52 pm

Strangely, in "About" it does not display the version.
In about/changelog I see:
mx-packageinstaller (23.3) mx

#4 Post by **shmu26** » Sat Mar 11, 2023 12:57 pm

Adrian wrote: Sat Mar 11, 2023 12:47 pm If you messed up with your router or internet options then everything is possible...

Well, it looks like my proxy might be blocking the mx site with the packages, so I will try to investigate and troubleshoot that, on my end.

#5 Post by **shmu26** » Sat Mar 11, 2023 1:09 pm

The IT department says they see no relevant blockage of internet traffic.
I tried switching my mirror to Salt Lake City, but to no avail.
Any ideas?

#6 Post by **Adrian** » Sat Mar 11, 2023 1:21 pm

It doesn't matter what you change, the program checks two addresses: https://mxrepo.com and then https://google.com
If it cannot hit those addresses it reports it cannot detect the internet, you can add "skiponlinecheck=true" in ~/.config/MX-Linux/mx-packageinstaller.conf
I added that option because I'm not interested in troubleshooting people's networks...

#7 Post by **Eadwine Rose** » Sat Mar 11, 2023 1:28 pm

If you boot using live. Does that have a connection?

#8 Post by **j2mcgreg** » Sat Mar 11, 2023 1:31 pm

Right click on the Network icon in the panel --> click on Edit Connections --> double click on your Wi-Fi connection --> under the General tab, make sure that "All users may connect to this network" is selected.

#9 Post by **shmu26** » Sat Mar 11, 2023 1:35 pm

j2mcgreg wrote: Sat Mar 11, 2023 1:31 pm Right click on the Network icon in the panel --> click on Edit Connections --> double click on your Wi-Fi connection --> under the General tab, make sure that "All users may connect to this network" is selected.

It's actually a wired connection, but yes, "all users" is ticked.

#10 Post by **shmu26** » Sat Mar 11, 2023 1:37 pm

Adrian wrote: Sat Mar 11, 2023 1:21 pm the program checks two addresses: https://mxrepo.com and then https://google.com

I can click on those links in my browser and the url opens correctly.

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MXPI says "no internet available"

MXPI says "no internet available"

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