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email notifications of new PM's have stopped

Posted: Wed Nov 30, 2022 6:56 pm
by Melber
Hello web team,
I haven't been receiving email notifications of new PM's for the last week or so.
I've checked spam folders, tried changing to a different email address in account settings, but no luck.
Is something up with the outgoing mail from the forum?

Re: email notifications of new PM's have stopped

Posted: Wed Nov 30, 2022 7:08 pm
by dolphin_oracle
@richb

Re: email notifications of new PM's have stopped

Posted: Wed Nov 30, 2022 7:10 pm
by richb
Would you please check in you User Control panel, Board preferences, Edit notification options, that in "Someone sends you a private message" Notifications and email are checked.

Re: email notifications of new PM's have stopped

Posted: Wed Nov 30, 2022 7:20 pm
by Jerry3904
FWIW: everything is checked there, but I'm not receiving notification of a new PM.

Re: email notifications of new PM's have stopped

Posted: Wed Nov 30, 2022 7:34 pm
by richb
@Jerry3904
Can you send a PM to me? All the default Forum wide settings appear to be OK.

Re: email notifications of new PM's have stopped

Posted: Wed Nov 30, 2022 7:36 pm
by Melber
Yes, notification box is checked. I had been receiving mails up until sometime last week.

Re: email notifications of new PM's have stopped

Posted: Wed Nov 30, 2022 8:27 pm
by richb
Something is awry. I did not get the one Jerry sent either. When logged in the notification of a PM shows on the Home page however. This may be a phpBB issue as it doesn't appear to be a Forum Setting. Hence there may not be a quick fix.

Re: email notifications of new PM's have stopped

Posted: Wed Nov 30, 2022 8:42 pm
by Jerry3904
Thanks for checking.

Re: email notifications of new PM's have stopped

Posted: Thu Dec 01, 2022 12:03 am
by Arnox
This probably isn't all that viable for you guys anyway, but if this problem turns out to be unfixable, I would definitely recommend using Simple Machines Forum personally. It's what I used to use way back in the day and it held strong and had tons of features. Actually, there are even one or two free add-ons that SMF had that XF simply does not or doesn't without you paying for them, and I miss having those.