Proactive & Constructive Problem Reporting (Advice)
Posted: Tue Nov 02, 2021 9:18 am
If you are new to Linux or just need a refresher, here are some pointers on obtaining excellent support.
Prepare your problem report(s) per the instructions on this site:https://forum.mxlinux.org/viewtopic.php ... 62#p255062
NEXT: If your problem is not just with this distro team's work (builds), it is, also, involving a software application & or desktop environment or window manager, etc., report your issue to those responsible for developing the actual software, as well. Examples of those you should report to, beyond MX, include the developers of:
-- xfce
-- KDE
-- Debian
-- Dropbox
-- LibreOffice
-- Firefox
-- Thunderbird, etc.
If you are experiencing difficulty with lesser know applications such as:
-- tint2
-- conky
-- dmenu
-- geany
-- timeshift, etc.
... you should, also, consider reporting your problem to the actual developer(s) such as you may find on Github, Gitlab, etc.
Remember the Linux system you are running is built of an array of components from many communities. Help is available to you in almost all of them. Most importantly, true resolution of your software bugs may only be fixable by the folks who performed the original software development.
One last reminder
....
If your problem involves a lack of understanding, confusion, or similar, READ the documentation manual (RTFM); and/or ,SEARCH these forums and the WIKI.
Prepare your problem report(s) per the instructions on this site:https://forum.mxlinux.org/viewtopic.php ... 62#p255062
NEXT: If your problem is not just with this distro team's work (builds), it is, also, involving a software application & or desktop environment or window manager, etc., report your issue to those responsible for developing the actual software, as well. Examples of those you should report to, beyond MX, include the developers of:
-- xfce
-- KDE
-- Debian
-- Dropbox
-- LibreOffice
-- Firefox
-- Thunderbird, etc.
If you are experiencing difficulty with lesser know applications such as:
-- tint2
-- conky
-- dmenu
-- geany
-- timeshift, etc.
... you should, also, consider reporting your problem to the actual developer(s) such as you may find on Github, Gitlab, etc.
Remember the Linux system you are running is built of an array of components from many communities. Help is available to you in almost all of them. Most importantly, true resolution of your software bugs may only be fixable by the folks who performed the original software development.
One last reminder
....If your problem involves a lack of understanding, confusion, or similar, READ the documentation manual (RTFM); and/or ,SEARCH these forums and the WIKI.
