MX21 - HP Scanner not working - plugins not installed, wont accept root password [Solved]
Posted: Sat Oct 30, 2021 11:35 am
I have an all in one HP Laserjet Pro MFP M125nw
The printer setup was fine and works, but not the scanner, printer and scanner all worked fine on MX19
When I try and scan it says I need a plugin, when I select the download plugin option it asks me for my root password, but then tells me my password is incorrect. I've searched around, some people have special characters in their password which was an issue (I don't have anything like that). Any help appreciated.
The printer setup was fine and works, but not the scanner, printer and scanner all worked fine on MX19
When I try and scan it says I need a plugin, when I select the download plugin option it asks me for my root password, but then tells me my password is incorrect. I've searched around, some people have special characters in their password which was an issue (I don't have anything like that). Any help appreciated.
Code: Select all
System: Host: <filter> Kernel: 5.10.0-9-amd64 x86_64 bits: 64 compiler: N/A
parameters: BOOT_IMAGE=/vmlinuz-5.10.0-9-amd64
root=UUID=<filter> ro quiet splash
Desktop: Xfce 4.16.0 tk: Gtk 3.24.24 info: xfce4-panel, cairo-dock wm: xfwm4
dm: LightDM 1.26.0 Distro: MX-21_x64 Wildflower October 20 2021
base: Debian GNU/Linux 11 (bullseye)
Machine: Type: Desktop System: ASUS product: All Series v: N/A serial: <filter>
Mobo: ASUSTeK model: Z97-P v: Rev X.0x serial: <filter>
UEFI [Legacy]: American Megatrends v: 2803 date: 05/21/2015
Battery: Device-1: hidpp_battery_0 model: Logitech K400 Professional Wireless Touch Keyboard
serial: <filter> charge: 100% (should be ignored) rechargeable: yes
status: Discharging
CPU: Topology: Quad Core model: Intel Core i5-4690K bits: 64 type: MCP arch: Haswell
family: 6 model-id: 3C (60) stepping: 3 microcode: 28 L2 cache: 6144 KiB
flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 27986
Speed: 1098 MHz min/max: 800/3900 MHz Core speeds (MHz): 1: 1064 2: 1001 3: 1088
4: 1009
Vulnerabilities: Type: itlb_multihit status: KVM: VMX disabled
Type: l1tf mitigation: PTE Inversion; VMX: conditional cache flushes, SMT disabled
Type: mds mitigation: Clear CPU buffers; SMT disabled
Type: meltdown mitigation: PTI
Type: spec_store_bypass
mitigation: Speculative Store Bypass disabled via prctl and seccomp
Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer sanitization
Type: spectre_v2 mitigation: Full generic retpoline, IBPB: conditional, IBRS_FW,
STIBP: disabled, RSB filling
Type: srbds mitigation: Microcode
Type: tsx_async_abort status: Not affected
Graphics: Device-1: NVIDIA GM204 [GeForce GTX 980] driver: nvidia v: 460.91.03 bus ID: 01:00.0
chip ID: 10de:13c0
Display: x11 server: X.Org 1.20.11 driver: nvidia
unloaded: fbdev,modesetting,nouveau,vesa alternate: nv
resolution: 1920x1080~60Hz, 1920x1080~60Hz
OpenGL: renderer: GeForce GTX 980/PCIe/SSE2 v: 4.6.0 NVIDIA 460.91.03
direct render: Yes
Audio: Device-1: Intel 9 Series Family HD Audio vendor: ASUSTeK driver: snd_hda_intel
v: kernel bus ID: 00:1b.0 chip ID: 8086:8ca0
Device-2: NVIDIA GM204 High Definition Audio driver: snd_hda_intel v: kernel
bus ID: 01:00.1 chip ID: 10de:0fbb
Device-3: ARC Camera type: USB driver: snd-usb-audio,uvcvideo bus ID: 2-4:3
chip ID: 05a3:9331 serial: <filter>
Device-4: Sennheiser SC60 for Lync type: USB driver: hid-generic,snd-usb-audio,usbhid
bus ID: 2-10:5 chip ID: 1395:0033 serial: <filter>
Sound Server: ALSA v: k5.10.0-9-amd64
Network: Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
vendor: ASUSTeK AM1I-A driver: r8169 v: kernel port: d000 bus ID: 03:00.0
chip ID: 10ec:8168
IF: eth0 state: up speed: 1000 Mbps duplex: full mac: <filter>
IF-ID-1: wgpia0 state: unknown speed: N/A duplex: N/A mac: N/A
Drives: Local Storage: total: 1.13 TiB used: 19.24 GiB (1.7%)
ID-1: /dev/sda vendor: Seagate model: ST1000DM003-1ER162 size: 931.51 GiB block size:
physical: 4096 B logical: 512 B speed: 6.0 Gb/s rotation: 7200 rpm serial: <filter>
rev: CC45 scheme: GPT
ID-2: /dev/sdb vendor: Crucial model: CT240BX500SSD1 size: 223.57 GiB block size:
physical: 512 B logical: 512 B speed: 6.0 Gb/s serial: <filter> rev: R013 scheme: GPT
Partition: ID-1: / raw size: 214.80 GiB size: 210.37 GiB (97.94%) used: 10.30 GiB (4.9%)
fs: ext4 dev: /dev/dm-0
ID-2: /boot raw size: 512.0 MiB size: 487.2 MiB (95.16%) used: 102.0 MiB (20.9%)
fs: ext4 dev: /dev/sdb2
ID-3: swap-1 size: 7.98 GiB used: 0 KiB (0.0%) fs: swap swappiness: 15 (default 60)
cache pressure: 100 (default) dev: /dev/dm-1
Sensors: System Temperatures: cpu: 29.0 C mobo: N/A gpu: nvidia temp: 49 C
Fan Speeds (RPM): N/A gpu: nvidia fan: 0%
Repos: No active apt repos in: /etc/apt/sources.list
Active apt repos in: /etc/apt/sources.list.d/brave-browser-release.list
1: deb [arch=amd64] https://brave-browser-apt-release.s3.brave.com/ bullseye main
Active apt repos in: /etc/apt/sources.list.d/debian-stable-updates.list
1: deb http://deb.debian.org/debian bullseye-updates main contrib non-free
Active apt repos in: /etc/apt/sources.list.d/debian.list
1: deb http://deb.debian.org/debian bullseye main contrib non-free
2: deb http://security.debian.org/debian-security bullseye-security main contrib non-free
Active apt repos in: /etc/apt/sources.list.d/google-chrome.list
1: deb [arch=amd64] https://dl.google.com/linux/chrome/deb/ stable main
Active apt repos in: /etc/apt/sources.list.d/mx.list
1: deb https://mirrors.ukfast.co.uk/sites/MX_antiX_packages/mx/repo/ bullseye main non-free
Active apt repos in: /etc/apt/sources.list.d/teams.list
1: deb [arch=amd64] https://packages.microsoft.com/repos/ms-teams stable main
Info: Processes: 237 Uptime: 1h 02m Memory: 15.58 GiB used: 1.66 GiB (10.6%) Init: SysVinit
v: 2.96 runlevel: 5 default: 5 Compilers: gcc: 10.2.1 alt: 10 Shell: quick-system-in
running in: quick-system-in inxi: 3.0.36