Bluetooth adapter lost recently

[Aronticuz]

Bluetooth adapter is not available on this computer (QSI down there - points down there).

It used to be available and I believe it may be connected (or not as the case may be) with most recent update - applied, if memory serves well, in the last week.

I tried the laptop, not updated, and it finds its bluetooth adapter rather well.

Here is QSI referred to earlier (there seem to be minor differences between laptop and Trigkey device regarding Bluetooth entries)

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System:    Kernel: 6.1.0-7mx-ahs-amd64 [6.1.20-1~mx21+1] x86_64 bits: 64 compiler: gcc v: 10.2.1 
           parameters: BOOT_IMAGE=/boot/vmlinuz-6.1.0-7mx-ahs-amd64 root=UUID=<filter> ro hush 
           loglevel=0 quiet init=/lib/systemd/systemd 
           Desktop: KDE Plasma 5.20.5 wm: kwin_x11 vt: 7 dm: SDDM 
           Distro: MX-21.3_KDE_x64 Wildflower January 15  2023 
           base: Debian GNU/Linux 11 (bullseye) 
Machine:   Type: Mini-pc Mobo: AZW model: S5 v: V1.0 serial: <filter> 
           UEFI: American Megatrends LLC. v: 5800H502 date: 02/15/2023 
CPU:       Info: 8-Core model: AMD Ryzen 7 5800H with Radeon Graphics bits: 64 type: MT MCP 
           arch: Zen 3 family: 19 (25) model-id: 50 (80) stepping: 0 microcode: A50000D cache: 
           L2: 4 MiB 
           flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm bogomips: 102209 
           Speed: 1139 MHz min/max: 1200/3200 MHz boost: enabled Core speeds (MHz): 1: 1111 
           2: 1200 3: 1200 4: 1200 5: 1200 6: 1200 7: 1300 8: 1200 9: 1200 10: 1200 11: 1300 
           12: 1200 13: 1678 14: 1200 15: 1194 16: 1200 
           Vulnerabilities: Type: itlb_multihit status: Not affected 
           Type: l1tf status: Not affected 
           Type: mds status: Not affected 
           Type: meltdown status: Not affected 
           Type: mmio_stale_data status: Not affected 
           Type: retbleed status: Not affected 
           Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via prctl 
           Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer sanitization 
           Type: spectre_v2 mitigation: Retpolines, IBPB: conditional, IBRS_FW, STIBP: always-on, 
           RSB filling, PBRSB-eIBRS: Not affected 
           Type: srbds status: Not affected 
           Type: tsx_async_abort status: Not affected 
Graphics:  Device-1: AMD Cezanne driver: amdgpu v: kernel bus-ID: 04:00.0 chip-ID: 1002:1638 
           class-ID: 0300 
           Display: x11 server: X.Org 1.20.14 compositor: kwin_x11 driver: loaded: amdgpu,ati 
           unloaded: fbdev,modesetting,vesa display-ID: :0 screens: 1 
           Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x285mm (20.0x11.2") 
           s-diag: 582mm (22.9") 
           Monitor-1: HDMI-A-0 res: 1920x1080 hz: 60 dpi: 85 size: 575x323mm (22.6x12.7") 
           diag: 660mm (26") 
           OpenGL: renderer: AMD RENOIR (LLVM 14.0.5 DRM 3.49 6.1.0-7mx-ahs-amd64) 
           v: 4.6 Mesa 22.0.5 direct render: Yes 
Audio:     Device-1: AMD Renoir Radeon High Definition Audio driver: snd_hda_intel v: kernel 
           bus-ID: 04:00.1 chip-ID: 1002:1637 class-ID: 0403 
           Device-2: AMD ACP/ACP3X/ACP6x Audio Coprocessor driver: snd_rn_pci_acp3x v: kernel 
           alternate: snd_pci_acp3x,snd_pci_acp5x,snd_pci_acp6x bus-ID: 04:00.5 chip-ID: 1022:15e2 
           class-ID: 0480 
           Device-3: AMD Family 17h/19h HD Audio driver: snd_hda_intel v: kernel bus-ID: 04:00.6 
           chip-ID: 1022:15e3 class-ID: 0403 
           Sound Server-1: ALSA v: k6.1.0-7mx-ahs-amd64 running: yes 
           Sound Server-2: PulseAudio v: 14.2 running: yes 
Network:   Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet driver: r8169 
           v: kernel port: f000 bus-ID: 01:00.0 chip-ID: 10ec:8168 class-ID: 0200 
           IF: eth0 state: up speed: 1000 Mbps duplex: full mac: <filter> 
           Device-2: Intel Wi-Fi 6 AX200 driver: iwlwifi v: kernel modules: wl port: f000 
           bus-ID: 02:00.0 chip-ID: 8086:2723 class-ID: 0280 
           IF: wlan0 state: up mac: <filter> 
Bluetooth: Device-1: Intel AX200 Bluetooth type: USB driver: btusb v: 0.8 bus-ID: 3-3:2 
           chip-ID: 8087:0029 class-ID: e001 
           Report: hciconfig ID: hci0 rfk-id: 1 state: down bt-service: enabled,running rfk-block: 
           hardware: no software: no address: <filter> 
           Info: acl-mtu: 0:0 sco-mtu: 0:0 link-mode: slave accept 
Drives:    Local Storage: total: 1.38 TiB used: 427.83 GiB (30.4%) 
           SMART Message: Unable to run smartctl. Root privileges required. 
           ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Kingston model: OM8SEP4512N-A0 
           size: 476.94 GiB block-size: physical: 512 B logical: 512 B speed: 63.2 Gb/s lanes: 4 
           type: SSD serial: <filter> rev: SBM01100 temp: 38.9 C scheme: GPT 
           ID-2: /dev/sda maj-min: 8:0 vendor: Crucial model: CT1000MX500SSD1 size: 931.51 GiB 
           block-size: physical: 4096 B logical: 512 B speed: 6.0 Gb/s type: SSD serial: <filter> 
           rev: 043 scheme: GPT 
Partition: ID-1: / raw-size: 203.12 GiB size: 198.87 GiB (97.91%) used: 16.32 GiB (8.2%) fs: ext4 
           dev: /dev/sda2 maj-min: 8:2 
           ID-2: /boot/efi raw-size: 256 MiB size: 252 MiB (98.46%) used: 283 KiB (0.1%) fs: vfat 
           dev: /dev/sda1 maj-min: 8:1 
           ID-3: /home raw-size: 720.14 GiB size: 707.77 GiB (98.28%) used: 411.51 GiB (58.1%) 
           fs: ext4 dev: /dev/sda4 maj-min: 8:4 
Swap:      Kernel: swappiness: 15 (default 60) cache-pressure: 100 (default) 
           ID-1: swap-1 type: partition size: 8 GiB used: 0 KiB (0.0%) priority: -2 dev: /dev/sda3 
           maj-min: 8:3 
Sensors:   Message: No sensor data found. Is lm-sensors configured? 
Repos:     Packages: 2442 note: see --pkg apt: 2435 lib: 1345 flatpak: 7 
           No active apt repos in: /etc/apt/sources.list 
           Active apt repos in: /etc/apt/sources.list.d/debian-stable-updates.list 
           1: deb http://deb.debian.org/debian bullseye-updates main contrib non-free
           Active apt repos in: /etc/apt/sources.list.d/debian.list 
           1: deb http://deb.debian.org/debian bullseye main contrib non-free
           2: deb http://security.debian.org/debian-security bullseye-security main contrib non-free
           Active apt repos in: /etc/apt/sources.list.d/google-chrome.list 
           1: deb [arch=amd64] https://dl.google.com/linux/chrome/deb/ stable main
           Active apt repos in: /etc/apt/sources.list.d/librewolf.list 
           1: deb [arch=amd64] http://deb.librewolf.net bullseye main
           Active apt repos in: /etc/apt/sources.list.d/mx.list 
           1: deb http://mxlinux.mirrors.uk2.net/packages/mx/repo/ bullseye main non-free
           2: deb http://mxlinux.mirrors.uk2.net/packages/mx/repo/ bullseye ahs
Info:      Processes: 350 Uptime: 2m wakeups: 0 Memory: 12.59 GiB used: 2.38 GiB (18.9%) 
           Init: systemd v: 247 runlevel: 5 default: 5 tool: systemctl Compilers: gcc: 10.2.1 
           alt: 10 Client: shell wrapper v: 5.1.4-release inxi: 3.3.06 
Boot Mode: UEFI

[CharlesV]

Your QSI shows that your blutetooth adapter is 'down' .

First see if it is blocked or just down. In a terminal , run

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rfkill

Second make sure the service is running

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service bluetooth status 

[Aronticuz]

@CharlesV thank youfar a swift reply

I tried the code and here are the results:

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Alan001@mx:/
$ rfkill
ID TYPE      DEVICE      SOFT      HARD
 0 wlan      phy0   unblocked unblocked
 1 bluetooth hci0   unblocked unblocked
 
 

and

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Alan001@mx:/
$ service bluetooth status 
● bluetooth.service - Bluetooth service
     Loaded: loaded (/lib/systemd/system/bluetooth.service; enabled; vendor preset: enabled)
     Active: active (running) since Sun 2023-08-06 16:21:45 BST; 3h 38min ago
       Docs: man:bluetoothd(8)
   Main PID: 1189 (bluetoothd)
     Status: "Running"
      Tasks: 1 (limit: 15328)
     Memory: 3.1M
        CPU: 10ms
     CGroup: /system.slice/bluetooth.service
             └─1189 /usr/libexec/bluetooth/bluetoothd

Warning: some journal files were not opened due to insufficient permissions.
Alan001@mx:/
$ 

In MX settings I cannot Enable Bluetooth.

If I click on Enable tab - nothing happens

[CharlesV]

So its not blocked, and service looks ok. But its not enabled...

You might try reinstalling bluez . Not entirely sure what systemd will take, and I dont have a KDE system that I can mess with until I am back. (few days.)

My xfce, sysVinit mx21 shows this as the installed bluez

bluez-cups/oldstable,now 5.55-3.1 amd64 [installed]
bluez-firmware/mx,mx,now 1.2-9~mx21ahs all [installed]
bluez-obexd/oldstable,now 5.55-3.1 amd64 [installed]
bluez-tools/oldstable,now 2.0~20170911.0.7cb788c-4 amd64 [installed]
bluez/oldstable,now 5.55-3.1 amd64 [installed]

plus

blueman/oldstable,now 2.1.4-1+b1 amd64 [installed]
bluetooth/oldstable,oldstable,now 5.55-3.1 all [installed]

I am also going to say that I did not have good luck with the 6.1 kernel. 6.2.14 was amazing, but I had all kinds of trouble with 6.1.

And interestingly, there are lots of reports of that specific bluetooth working just fine.
As an example:

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Bluetooth: Device-1: Intel AX200 Bluetooth type: USB driver: btusb v: 0.8 bus-ID: 3-1:2 
           chip-ID: 8087:0029 class-ID: e001 
           Report: hciconfig ID: hci0 rfk-id: 1 state: up address: <filter> bt-v: 3.0 lmp-v: 5.2 
           sub-v: 200f hci-v: 5.2 rev: 200f 
           Info: acl-mtu: 1021:4 sco-mtu: 96:6 link-policy: rswitch sniff link-mode: slave accept 
           service-classes: rendering, capturing, object transfer, audio 

Another possibility... booting to sysVinit and seeing if it works there any better ?

[Stevo]

Can you test the device in a Live USB session, or add a different kernel and test it? We have a variety of newer backported Debian and Liquorix kernels in AHS; currently up to 6.4 kernels.

The 6.1.0-7mx kernel you are currently running should be updated to the current 6.1.0-10mx-ahs2, also...

Yeah, I have the same device right here in this laptop, but running a 6.4 Liquorix kernel:

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Bluetooth: Device-1: Intel AX200 Bluetooth type: USB driver: btusb v: 0.8 bus-ID: 1-3:2 
           chip-ID: 8087:0029 class-ID: e001 
           Report: hciconfig ID: hci0 rfk-id: 3 state: up address: <filter> bt-v: 3.0 lmp-v: 5.2 
           sub-v: 2090 hci-v: 5.2 rev: 2090 
           Info: acl-mtu: 1021:4 sco-mtu: 96:6 link-policy: rswitch sniff link-mode: slave accept 
           service-classes: rendering, capturing, object transfer, audio, telephony 

[Aronticuz]

I will mull over the options above - thank you for your replies.

I left Konsole open, returned to it and ... lo

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Alan001@mx:/
$ 
Message from syslogd@mx at Aug  6 20:56:27 ...
 kernel:[14489.109647] Uhhuh. NMI received for unknown reason 2d on CPU 0.

Message from syslogd@mx at Aug  6 20:56:27 ...
 kernel:[14489.109652] Dazed and confused, but trying to continue

?