Help for Current Versions of MX
ahmed
Posts: 23 Joined: Wed Jul 05, 2023 6:52 am
#1
Post
by ahmed Thu Jul 06, 2023 5:56 am
ive installed the deb driver file and the printer is recalled from the system bu never succeed to print a single page and it working fine on mx version 19 and 21 but not on 21.3
Code: Select all
System: Kernel: 5.10.0-18-686-pae [5.10.140-1] i686 bits: 32 compiler: gcc v: 10.2.1
parameters: BOOT_IMAGE=/boot/vmlinuz-5.10.0-18-686-pae
root=UUID=<filter> ro quiet splash
Desktop: Xfce 4.16.0 tk: Gtk 3.24.24 info: xfce4-panel wm: xfwm 4.16.1 vt: 7
dm: LightDM 1.26.0 Distro: MX-21.2.1_386 Wildflower September 18 2022
base: Debian GNU/Linux 11 (bullseye)
Machine: Type: Desktop System: LENOVO product: 10KW005RFM v: Lenovo S510 serial: <filter>
Chassis: type: 3 serial: <filter>
Mobo: LENOVO model: 0x30F617AA v: NOK serial: <filter> UEFI-[Legacy]: LENOVO
v: M0UKT23A date: 08/04/2016
CPU: Info: Dual Core model: Intel Pentium G4400 bits: 64 type: MCP arch: Skylake-S family: 6
model-id: 5E (94) stepping: 3 microcode: F0 cache: L2: 3 MiB
flags: lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 13199
Speed: 1200 MHz min/max: 800/3300 MHz Core speeds (MHz): 1: 1200 2: 1200
Vulnerabilities: Type: itlb_multihit status: KVM: VMX disabled
Type: l1tf mitigation: PTE Inversion; VMX: conditional cache flushes, SMT disabled
Type: mds mitigation: Clear CPU buffers; SMT disabled
Type: meltdown mitigation: PTI
Type: mmio_stale_data mitigation: Clear CPU buffers; SMT disabled
Type: retbleed status: Vulnerable
Type: spec_store_bypass
mitigation: Speculative Store Bypass disabled via prctl and seccomp
Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer sanitization
Type: spectre_v2 mitigation: Retpolines, IBPB: conditional, IBRS_FW, STIBP: disabled,
RSB filling, PBRSB-eIBRS: Not affected
Type: srbds mitigation: Microcode
Type: tsx_async_abort status: Not affected
Graphics: Device-1: Intel HD Graphics 510 vendor: Lenovo driver: i915 v: kernel bus-ID: 00:02.0
chip-ID: 8086:1902 class-ID: 0300
Display: x11 server: X.Org 1.20.11 compositor: xfwm4 v: 4.16.1 driver:
loaded: modesetting unloaded: fbdev,vesa display-ID: :0.0 screens: 1
Screen-1: 0 s-res: 1440x900 s-dpi: 96 s-size: 380x238mm (15.0x9.4")
s-diag: 448mm (17.7")
Monitor-1: DP-2 res: 1440x900 hz: 60 dpi: 87 size: 419x262mm (16.5x10.3")
diag: 494mm (19.5")
OpenGL: renderer: Mesa Intel HD Graphics 510 (SKL GT1) v: 4.6 Mesa 20.3.5
direct render: Yes
Audio: Device-1: Intel 100 Series/C230 Series Family HD Audio vendor: Lenovo
driver: snd_hda_intel v: kernel bus-ID: 00:1f.3 chip-ID: 8086:a170 class-ID: 0403
Sound Server-1: ALSA v: k5.10.0-18-686-pae running: yes
Sound Server-2: PulseAudio v: 14.2 running: yes
Network: Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet vendor: Lenovo
driver: r8169 v: kernel port: e000 bus-ID: 01:00.0 chip-ID: 10ec:8168 class-ID: 0200
IF: eth0 state: up speed: 1000 Mbps duplex: full mac: <filter>
Drives: Local Storage: total: 469.51 GiB used: 7.19 GiB (1.5%)
SMART Message: Unable to run smartctl. Root privileges required.
ID-1: /dev/sda maj-min: 8:0 vendor: Western Digital model: WD5000AZLX-08K2TA0
size: 465.76 GiB block-size: physical: 4096 B logical: 512 B speed: 6.0 Gb/s type: HDD
rpm: 7200 serial: <filter> rev: 1A01 scheme: MBR
ID-2: /dev/sdb maj-min: 8:16 type: USB model: USB Flash Disk size: 3.75 GiB block-size:
physical: 512 B logical: 512 B type: SSD serial: <filter> rev: 1100
SMART Message: Unknown USB bridge. Flash drive/Unsupported enclosure?
Partition: ID-1: / raw-size: 460 GiB size: 451.71 GiB (98.20%) used: 7.19 GiB (1.6%) fs: ext4
dev: /dev/sda1 maj-min: 8:1
Swap: Kernel: swappiness: 15 (default 60) cache-pressure: 100 (default)
ID-1: swap-1 type: partition size: 5.75 GiB used: 1.5 MiB (0.0%) priority: -2
dev: /dev/sda2 maj-min: 8:2
Sensors: System Temperatures: cpu: 41.0 C mobo: N/A
Fan Speeds (RPM): N/A
Repos: Packages: note: see --pkg apt: 1941 lib: 972 flatpak: 0
No active apt repos in: /etc/apt/sources.list
Active apt repos in: /etc/apt/sources.list.d/debian-stable-updates.list
1: deb http://deb.debian.org/debian bullseye-updates main contrib non-free
Active apt repos in: /etc/apt/sources.list.d/debian.list
1: deb http://deb.debian.org/debian bullseye main contrib non-free
2: deb http://security.debian.org/debian-security bullseye-security main contrib non-free
Active apt repos in: /etc/apt/sources.list.d/mx.list
1: deb http://ftp.cica.es/mirrors/Linux/MX-Packages/mx/repo/ bullseye main non-free
Info: Processes: 248 Uptime: 11m wakeups: 1 Memory: 3.79 GiB used: 928.3 MiB (23.9%)
Init: SysVinit v: 2.96 runlevel: 5 default: 5 tool: systemctl Compilers: gcc: N/A
alt: 10 Client: shell wrapper v: 5.1.4-release inxi: 3.3.06
Boot Mode: BIOS (legacy, CSM, MBR)
Last edited by
ahmed on Sun Jul 09, 2023 4:04 am, edited 1 time in total.
Eadwine Rose
Administrator
Posts: 15251 Joined: Wed Jul 12, 2006 2:10 am
#2
Post
by Eadwine Rose Thu Jul 06, 2023 6:14 am
Please post your
Quick System Info using Copy for forum, thanks.
Please also state what deb driver file that is and where you got it from. Could be you need a deb version suitable for 21.
MX-23.6_x64 July 31 2023 * 6.1.0-39amd64 ext4 Xfce 4.20.0 * 8-core AMD Ryzen 7 2700
ahmed
Posts: 23 Joined: Wed Jul 05, 2023 6:52 am
#3
Post
by ahmed Thu Jul 06, 2023 10:10 am
why don't you try to help me instead of redirecting me to other place i am new in this forum and i ll get use of the rules but what is extremly urgent for me is to solve my problem
j2mcgreg
Global Moderator
Posts: 7200 Joined: Tue Oct 23, 2007 12:04 pm
#4
Post
by j2mcgreg Thu Jul 06, 2023 10:28 am
ahmed wrote: Thu Jul 06, 2023 10:10 am
why don't you try to help me instead of redirecting me to other place i am new in this forum and i ll get use of the rules but what is extremly urgent for me is to solve my problem
We are helping you, but you have to give us more information than "my canon printer doesn't work". Watch the video that is linked in Eadwine Rose's request above and then post your QSI.
HP 15; ryzen 3 5300U APU; 500 Gb SSD; 8GB ram
ahmed
Posts: 23 Joined: Wed Jul 05, 2023 6:52 am
#5
Post
by ahmed Thu Jul 06, 2023 2:56 pm
ok
Charlie Brown
#6
Post
by Charlie Brown Thu Jul 06, 2023 3:01 pm
ahmed wrote: Thu Jul 06, 2023 5:56 am ... working fine on mx version 19 and 21 ...
You can try to install 4.19 kernel from MX Package Installer, then select that when booting (from Advanced Options on Grub) then try ...
ahmed
Posts: 23 Joined: Wed Jul 05, 2023 6:52 am
#7
Post
by ahmed Sun Jul 09, 2023 4:04 am
here is my info system :
Code: Select all
System: Kernel: 5.10.0-18-686-pae [5.10.140-1] i686 bits: 32 compiler: gcc v: 10.2.1
parameters: BOOT_IMAGE=/boot/vmlinuz-5.10.0-18-686-pae
root=UUID=<filter> ro quiet splash
Desktop: Xfce 4.16.0 tk: Gtk 3.24.24 info: xfce4-panel wm: xfwm 4.16.1 vt: 7
dm: LightDM 1.26.0 Distro: MX-21.2.1_386 Wildflower September 18 2022
base: Debian GNU/Linux 11 (bullseye)
Machine: Type: Desktop System: LENOVO product: 10KW005RFM v: Lenovo S510 serial: <filter>
Chassis: type: 3 serial: <filter>
Mobo: LENOVO model: 0x30F617AA v: NOK serial: <filter> UEFI-[Legacy]: LENOVO
v: M0UKT23A date: 08/04/2016
CPU: Info: Dual Core model: Intel Pentium G4400 bits: 64 type: MCP arch: Skylake-S family: 6
model-id: 5E (94) stepping: 3 microcode: F0 cache: L2: 3 MiB
flags: lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 13199
Speed: 1200 MHz min/max: 800/3300 MHz Core speeds (MHz): 1: 1200 2: 1200
Vulnerabilities: Type: itlb_multihit status: KVM: VMX disabled
Type: l1tf mitigation: PTE Inversion; VMX: conditional cache flushes, SMT disabled
Type: mds mitigation: Clear CPU buffers; SMT disabled
Type: meltdown mitigation: PTI
Type: mmio_stale_data mitigation: Clear CPU buffers; SMT disabled
Type: retbleed status: Vulnerable
Type: spec_store_bypass
mitigation: Speculative Store Bypass disabled via prctl and seccomp
Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer sanitization
Type: spectre_v2 mitigation: Retpolines, IBPB: conditional, IBRS_FW, STIBP: disabled,
RSB filling, PBRSB-eIBRS: Not affected
Type: srbds mitigation: Microcode
Type: tsx_async_abort status: Not affected
Graphics: Device-1: Intel HD Graphics 510 vendor: Lenovo driver: i915 v: kernel bus-ID: 00:02.0
chip-ID: 8086:1902 class-ID: 0300
Display: x11 server: X.Org 1.20.11 compositor: xfwm4 v: 4.16.1 driver:
loaded: modesetting unloaded: fbdev,vesa display-ID: :0.0 screens: 1
Screen-1: 0 s-res: 1440x900 s-dpi: 96 s-size: 380x238mm (15.0x9.4")
s-diag: 448mm (17.7")
Monitor-1: DP-2 res: 1440x900 hz: 60 dpi: 87 size: 419x262mm (16.5x10.3")
diag: 494mm (19.5")
OpenGL: renderer: Mesa Intel HD Graphics 510 (SKL GT1) v: 4.6 Mesa 20.3.5
direct render: Yes
Audio: Device-1: Intel 100 Series/C230 Series Family HD Audio vendor: Lenovo
driver: snd_hda_intel v: kernel bus-ID: 00:1f.3 chip-ID: 8086:a170 class-ID: 0403
Sound Server-1: ALSA v: k5.10.0-18-686-pae running: yes
Sound Server-2: PulseAudio v: 14.2 running: yes
Network: Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet vendor: Lenovo
driver: r8169 v: kernel port: e000 bus-ID: 01:00.0 chip-ID: 10ec:8168 class-ID: 0200
IF: eth0 state: up speed: 1000 Mbps duplex: full mac: <filter>
Drives: Local Storage: total: 469.51 GiB used: 7.19 GiB (1.5%)
SMART Message: Unable to run smartctl. Root privileges required.
ID-1: /dev/sda maj-min: 8:0 vendor: Western Digital model: WD5000AZLX-08K2TA0
size: 465.76 GiB block-size: physical: 4096 B logical: 512 B speed: 6.0 Gb/s type: HDD
rpm: 7200 serial: <filter> rev: 1A01 scheme: MBR
ID-2: /dev/sdb maj-min: 8:16 type: USB model: USB Flash Disk size: 3.75 GiB block-size:
physical: 512 B logical: 512 B type: SSD serial: <filter> rev: 1100
SMART Message: Unknown USB bridge. Flash drive/Unsupported enclosure?
Partition: ID-1: / raw-size: 460 GiB size: 451.71 GiB (98.20%) used: 7.19 GiB (1.6%) fs: ext4
dev: /dev/sda1 maj-min: 8:1
Swap: Kernel: swappiness: 15 (default 60) cache-pressure: 100 (default)
ID-1: swap-1 type: partition size: 5.75 GiB used: 1.5 MiB (0.0%) priority: -2
dev: /dev/sda2 maj-min: 8:2
Sensors: System Temperatures: cpu: 41.0 C mobo: N/A
Fan Speeds (RPM): N/A
Repos: Packages: note: see --pkg apt: 1941 lib: 972 flatpak: 0
No active apt repos in: /etc/apt/sources.list
Active apt repos in: /etc/apt/sources.list.d/debian-stable-updates.list
1: deb http://deb.debian.org/debian bullseye-updates main contrib non-free
Active apt repos in: /etc/apt/sources.list.d/debian.list
1: deb http://deb.debian.org/debian bullseye main contrib non-free
2: deb http://security.debian.org/debian-security bullseye-security main contrib non-free
Active apt repos in: /etc/apt/sources.list.d/mx.list
1: deb http://ftp.cica.es/mirrors/Linux/MX-Packages/mx/repo/ bullseye main non-free
Info: Processes: 248 Uptime: 11m wakeups: 1 Memory: 3.79 GiB used: 928.3 MiB (23.9%)
Init: SysVinit v: 2.96 runlevel: 5 default: 5 tool: systemctl Compilers: gcc: N/A
alt: 10 Client: shell wrapper v: 5.1.4-release inxi: 3.3.06
Boot Mode: BIOS (legacy, CSM, MBR)
j2mcgreg
Global Moderator
Posts: 7200 Joined: Tue Oct 23, 2007 12:04 pm
#8
Post
by j2mcgreg Sun Jul 09, 2023 7:05 am
You said yesterday that this is your work computer so are you self-employed or do you work for someone else?
HP 15; ryzen 3 5300U APU; 500 Gb SSD; 8GB ram
j2mcgreg
Global Moderator
Posts: 7200 Joined: Tue Oct 23, 2007 12:04 pm
#9
Post
by j2mcgreg Sun Jul 09, 2023 8:32 am
@ahmed
The specs for your S510, found here:
https://www.helptechco.com/files/pdf_fi ... US_PDF.pdf
Shows that there are two USB 2.0 ports located on the rear panel and you should make sure that your printer is plugged into one of them. USB 3.0 ports are supposed to be backwards compatible, but some are restricted to data transfers only and wont work with devices like printers.
HP 15; ryzen 3 5300U APU; 500 Gb SSD; 8GB ram
ahmed
Posts: 23 Joined: Wed Jul 05, 2023 6:52 am
#10
Post
by ahmed Sun Jul 09, 2023 9:30 am
j2mcgreg wrote: Sun Jul 09, 2023 7:05 am
You said yesterday that this is your work computer so are you self-employed or do you work for someone else?
i work for someone else
