Brother MFC-J870DW
Posted: Tue Jul 04, 2023 3:35 pm
Hi Everyone,
I've been a Windows user all my life, and this is my first time ever using Linux. Please be patient with me as I'm just a 1 day old user, and need step by step instructions. I chose Linux MX because it was the only one among all available distros that configured my 2 laptops hardware without any issues. I installed on 2 very old laptops (Dell Inspiron 1501 with a 64 Bit AMD Sempron processor and a Dell Inspiron E1505 with a 32 Bit Intel Centrino processor ) the latest Xfce kernels 64 bit and 32 bit versions respectively. Both laptops recognized and print correctly to my Brother multi-function (Printer, scanner, fax and copier) network printer MFC-J870DW. However, neither of the 2 laptops have been able to recognize the scanner nor fax over the network.
I went to Brother support website for the printer (https://support.brother.com/g/b/downloa ... Dg0OTQyNjU.) and downloaded and installed (I just clicked on the downloaded file and followed the installation instructions) on the 64 big laptop the "Scanner driver 64bit (deb package)" V 12/21/2021 (0.4.11-1) and tried to scan with the Document Scanner app, but it didn't work. I then downloaded and installed the same way the "Scan-key-tool 64bit (deb package)" V 01/25/2021 (0.3.1-2), but it didn't work either.
I then installed gscan2pdf since I read somewhere in this forum to try that application, but it didn't work either.
I tried to follow the "How to Install" instructions at the Brother website for each driver despite I believe that MX installed them when I clicked on them, but anyway, I don't know how to execute them.
Can someone help me install the driver or software needed to scan and send faxes?
I would greatly appreciate your help.
Here is my QSI
I've been a Windows user all my life, and this is my first time ever using Linux. Please be patient with me as I'm just a 1 day old user, and need step by step instructions. I chose Linux MX because it was the only one among all available distros that configured my 2 laptops hardware without any issues. I installed on 2 very old laptops (Dell Inspiron 1501 with a 64 Bit AMD Sempron processor and a Dell Inspiron E1505 with a 32 Bit Intel Centrino processor ) the latest Xfce kernels 64 bit and 32 bit versions respectively. Both laptops recognized and print correctly to my Brother multi-function (Printer, scanner, fax and copier) network printer MFC-J870DW. However, neither of the 2 laptops have been able to recognize the scanner nor fax over the network.
I went to Brother support website for the printer (https://support.brother.com/g/b/downloa ... Dg0OTQyNjU.) and downloaded and installed (I just clicked on the downloaded file and followed the installation instructions) on the 64 big laptop the "Scanner driver 64bit (deb package)" V 12/21/2021 (0.4.11-1) and tried to scan with the Document Scanner app, but it didn't work. I then downloaded and installed the same way the "Scan-key-tool 64bit (deb package)" V 01/25/2021 (0.3.1-2), but it didn't work either.
I then installed gscan2pdf since I read somewhere in this forum to try that application, but it didn't work either.
I tried to follow the "How to Install" instructions at the Brother website for each driver despite I believe that MX installed them when I clicked on them, but anyway, I don't know how to execute them.
Can someone help me install the driver or software needed to scan and send faxes?
I would greatly appreciate your help.
Here is my QSI
Code: Select all
System: Kernel: 5.10.0-20-686-pae [5.10.158-2] i686 bits: 32 compiler: gcc v: 10.2.1
parameters: BOOT_IMAGE=/boot/vmlinuz-5.10.0-20-686-pae
root=UUID=<filter> ro quiet splash
Desktop: Xfce 4.18.0 tk: Gtk 3.24.24 info: xfce4-panel wm: xfwm 4.18.0 vt: 7
dm: LightDM 1.26.0 Distro: MX-21.3_386 Wildflower January 15 2023
base: Debian GNU/Linux 11 (bullseye)
Machine: Type: Portable System: Dell product: MM061 v: N/A serial: <filter> Chassis: type: 8
serial: <filter>
Mobo: Dell model: 0XD720 serial: <filter> BIOS: Dell v: A17 date: 06/13/2007
Battery: ID-1: BAT0 charge: 17.8 Wh (20.0%) condition: 88.9/86.6 Wh (102.7%) volts: 7.5
min: 11.1 model: Sanyo DELL00 type: Li-ion serial: <filter> status: Charging
CPU: Info: Dual Core model: Intel T2500 bits: 32 type: MCP arch: M Yonah family: 6
model-id: E (14) stepping: 8 microcode: 39 cache: L2: 2 MiB
flags: nx pae sse sse2 sse3 vmx bogomips: 7989
Speed: 1324 MHz min/max: 1000/2000 MHz Core speeds (MHz): 1: 1324 2: 1321
Vulnerabilities: Type: itlb_multihit status: KVM: VMX disabled
Type: l1tf mitigation: PTE Inversion; VMX: EPT disabled
Type: mds status: Vulnerable: Clear CPU buffers attempted, no microcode; SMT disabled
Type: meltdown mitigation: PTI
Type: mmio_stale_data status: Unknown: No mitigations
Type: retbleed status: Not affected
Type: spec_store_bypass status: Not affected
Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer sanitization
Type: spectre_v2
mitigation: Retpolines, STIBP: disabled, RSB filling, PBRSB-eIBRS: Not affected
Type: srbds status: Not affected
Type: tsx_async_abort status: Not affected
Graphics: Device-1: AMD RV515/M54 [Mobility Radeon X1400] vendor: Dell driver: radeon v: kernel
bus-ID: 01:00.0 chip-ID: 1002:7145 class-ID: 0300
Display: x11 server: X.Org 1.20.11 compositor: xfwm4 v: 4.18.0 driver:
loaded: ati,radeon unloaded: fbdev,modesetting,vesa display-ID: :0.0 screens: 1
Screen-1: 0 s-res: 1680x1050 s-dpi: 96 s-size: 444x278mm (17.5x10.9")
s-diag: 524mm (20.6")
Monitor-1: LVDS res: 1680x1050 hz: 60 dpi: 129 size: 330x210mm (13.0x8.3")
diag: 391mm (15.4")
OpenGL: renderer: ATI RV515 v: 2.1 Mesa 20.3.5 direct render: Yes
Audio: Device-1: Intel NM10/ICH7 Family High Definition Audio vendor: Dell
driver: snd_hda_intel v: kernel bus-ID: 00:1b.0 chip-ID: 8086:27d8 class-ID: 0403
Sound Server-1: ALSA v: k5.10.0-20-686-pae running: yes
Sound Server-2: PulseAudio v: 14.2 running: yes
Network: Device-1: Broadcom BCM4401-B0 100Base-TX vendor: Dell Inspiron 6400 driver: b44
v: kernel port: ee00 bus-ID: 03:00.0 chip-ID: 14e4:170c class-ID: 0200
Device-2: Intel PRO/Wireless 3945ABG [Golan] Network driver: iwl3945 v: in-tree:s
modules: wl port: ee00 bus-ID: 0b:00.0 chip-ID: 8086:4222 class-ID: 0280
IF: wlan0 state: up mac: <filter>
IF-ID-1: eth0 state: down mac: <filter>
Bluetooth: Device-1: Dell Wireless 350 Bluetooth type: USB driver: btusb v: 0.8 bus-ID: 4-2:2
chip-ID: 413c:8103 class-ID: fe01
Report: hciconfig ID: hci0 rfk-id: 1 state: up address: <filter> bt-v: 1.2 lmp-v: 2.0
sub-v: 976 hci-v: 2.0 rev: 976
Info: acl-mtu: 384:8 sco-mtu: 64:8 link-policy: rswitch hold sniff park
link-mode: slave accept service-classes: rendering, capturing, object transfer, audio
Drives: Local Storage: total: 133.89 GiB used: 7.62 GiB (5.7%)
SMART Message: Unable to run smartctl. Root privileges required.
ID-1: /dev/sda maj-min: 8:0 vendor: Silicon Power model: SPCC Solid State Disk
size: 119.24 GiB block-size: physical: 512 B logical: 512 B speed: <unknown> type: SSD
serial: <filter> rev: 5 scheme: MBR
ID-2: /dev/sdb maj-min: 8:16 type: USB model: N/A size: 14.65 GiB block-size:
physical: 512 B logical: 512 B type: N/A serial: <filter> rev: 2.00 scheme: MBR
SMART Message: Unknown USB bridge. Flash drive/Unsupported enclosure?
Partition: ID-1: / raw-size: 59.35 GiB size: 58.12 GiB (97.92%) used: 5.8 GiB (10.0%) fs: ext4
dev: /dev/sda3 maj-min: 8:3
Swap: Alert: No swap data was found.
Sensors: System Temperatures: cpu: 41.0 C mobo: N/A sodimm: SODIMM C
Fan Speeds (RPM): cpu: 2509
Repos: Packages: note: see --pkg apt: 1955 lib: 982 flatpak: 0
No active apt repos in: /etc/apt/sources.list
Active apt repos in: /etc/apt/sources.list.d/debian-stable-updates.list
1: deb http://deb.debian.org/debian bullseye-updates main contrib non-free
Active apt repos in: /etc/apt/sources.list.d/debian.list
1: deb http://deb.debian.org/debian bullseye main contrib non-free
2: deb http://security.debian.org/debian-security bullseye-security main contrib non-free
Active apt repos in: /etc/apt/sources.list.d/mx.list
1: deb http://mirrors.rit.edu/mxlinux/mx-packages/mx/repo/ bullseye main non-free
Info: Processes: 223 Uptime: 1h 18m wakeups: 2 Memory: 1.97 GiB used: 1.76 GiB (89.5%)
Init: SysVinit v: 2.96 runlevel: 5 default: 5 tool: systemctl Compilers: gcc: N/A
alt: 10 Client: shell wrapper v: 5.1.4-release inxi: 3.3.06
Boot Mode: BIOS (legacy, CSM, MBR)