Firefox does no more start after upgrade to v103

[Stephan]

on 2022-08-08 I made the automatic update of MX-Linux 19.4.
Then firefox, which has been upgraded to v103, did no more start. When hitting the side icon for firefox, the mousecursor turns to waiting rotation and after maybe 30s turns to normal; no firefox and no error message does appear, just nothing happens.
I made deinstall and reinstall of firefox, same result.
I could reproduce that behaviour by a complete setup:
I made a complete new setup of the machine, using liveUSB on my USB-stick made in Sept. 2021, deleting partitions on hdd, formatting, installing that old mx-linux.
result: firefox on hdd did work, probably version 87, like on liveUSB
I made the big update from sept. 2021 to now, 305 objects to be updated, including firefox v103 (103.0.2~mozillabinaries-1mx19+1), then firefox did no more start, behaviour same as described above.
If there is no better idea, I will wait for another firefox version and try that. In the meantime I use my liveUSB. Thank you for building a live system which runs from USB; that helps a lot.

[Jerry3904]

Please post your Quick System Info.

[chrispop99]

Did you re-use your old 'home' partition when you reinstalled? If so, there is a hidden file in there named .mozilla. Rename that, then see if Firefox starts.
Note that any configuration changes you may have made will be lost. If it doesn't fix things, delete the new .mozilla folder that will have been created, and restore the old one to its original name.

Chris

[karlchen]

Hello, Stephan.

As I run MX Linux 19.4 and Firefox 103.0.2 here without experiencing any Firefox start problems, I cannot imagine that Firefox 103.0.2 as such is incompatible with MX Linux 19.4.
Please, open a terminal window.
Type firefox and press the enter key.
The messages, which will be displayed inside the terminal window, might be interesting and tell why on your MX Linux 19.4 system Firefox does not come up.
Please, mark all messages, displayed by the command firefox in the terminal window and share them with us.

Thank you. And regards,
Karl
--

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$ inxi -Sxxx; firefox --version
System:    Host: unimatrix3 Kernel: 4.19.0-21-amd64 arch: x86_64 bits: 64 compiler: gcc v: 8.3.0 Desktop: Xfce v: 4.14.2 tk: Gtk
             v: 3.24.5 info: xfce4-panel wm: xfwm v: 4.14.0 vt: 7 dm: LightDM v: 1.26.0 Distro: MX-19.4_x64 patito feo February 15
             2020 base: Debian GNU/Linux 10 (buster)
Mozilla Firefox 103.0.2

[Stephan]

Thank you all for your answers. Here are more details:


short system info:

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CPU: Dual Core AMD E1-2100 APU with Radeon HD Graphics (-MCP-) speed/min/max: 797/800/1000 MHz 
Kernel: 4.19.0-21-amd64 x86_64 Up: 5m Mem: 744.2/3405.1 MiB (21.9%) 
Storage: 465.76 GiB (1.4% used) Procs: 169 Client: Unknown Client: mx-welcome inxi: 3.3.06

full system info:

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System:    Kernel: 4.19.0-21-amd64 x86_64 bits: 64 compiler: gcc v: 8.3.0 
           parameters: BOOT_IMAGE=/boot/vmlinuz-4.19.0-21-amd64 
           root=UUID=<filter> ro quiet splash 
           Desktop: Xfce 4.14.2 tk: Gtk 3.24.5 info: xfce4-panel wm: xfwm 4.14.0 vt: 7 
           dm: LightDM 1.26.0 Distro: MX-19.4_x64 patito feo March 31  2021 
           base: Debian GNU/Linux 10 (buster) 
Machine:   Type: Laptop System: Hewlett-Packard product: HP 255 G2 Notebook PC 
           v: 0876100000005F10000600087 serial: <filter> Chassis: type: 10 serial: <filter> 
           Mobo: Hewlett-Packard model: 2192 v: 41.18 serial: <filter> UEFI: Hewlett-Packard 
           v: F.07 date: 11/13/2013 
Battery:   ID-1: BAT0 charge: 31.6 Wh (100.0%) condition: 31.6/31.6 Wh (100.0%) volts: 17.1 
           min: 14.8 model: HP type: Li-ion serial: N/A status: Full 
CPU:       Info: Dual Core model: AMD E1-2100 APU with Radeon HD Graphics bits: 64 type: MCP 
           arch: Jaguar family: 16 (22) model-id: 0 stepping: 1 microcode: 700010F cache: 
           L2: 1024 KiB 
           flags: avx lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm bogomips: 3992 
           Speed: 799 MHz min/max: 800/1000 MHz Core speeds (MHz): 1: 799 2: 797 
           Vulnerabilities: Type: itlb_multihit status: Not affected 
           Type: l1tf status: Not affected 
           Type: mds status: Not affected 
           Type: meltdown status: Not affected 
           Type: mmio_stale_data status: Not affected 
           Type: spec_store_bypass 
           mitigation: Speculative Store Bypass disabled via prctl and seccomp 
           Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer sanitization 
           Type: spectre_v2 mitigation: Retpolines, STIBP: disabled, RSB filling 
           Type: srbds status: Not affected 
           Type: tsx_async_abort status: Not affected 
Graphics:  Device-1: AMD Kabini [Radeon HD 8210] vendor: Hewlett-Packard driver: radeon 
           v: kernel alternate: amdgpu bus-ID: 00:01.0 chip-ID: 1002:9834 class-ID: 0300 
           Device-2: Chicony HP Truevision HD camera type: USB driver: uvcvideo bus-ID: 1-3:3 
           chip-ID: 04f2:b40e class-ID: 0e02 
           Display: x11 server: X.Org 1.20.4 compositor: xfwm4 v: 4.14.0 driver: 
           loaded: ati,radeon unloaded: fbdev,modesetting,vesa display-ID: :0.0 screens: 1 
           Screen-1: 0 s-res: 1366x768 s-dpi: 96 s-size: 361x203mm (14.2x8.0") 
           s-diag: 414mm (16.3") 
           Monitor-1: LVDS res: 1366x768 hz: 60 dpi: 101 size: 344x193mm (13.5x7.6") 
           diag: 394mm (15.5") 
           OpenGL: renderer: AMD KABINI (DRM 2.50.0 4.19.0-21-amd64 LLVM 7.0.1) 
           v: 4.5 Mesa 18.3.6 direct render: Yes 
Audio:     Device-1: AMD Kabini HDMI/DP Audio vendor: Hewlett-Packard driver: snd_hda_intel 
           v: kernel bus-ID: 00:01.1 chip-ID: 1002:9840 class-ID: 0403 
           Device-2: AMD FCH Azalia vendor: Hewlett-Packard driver: snd_hda_intel v: kernel 
           bus-ID: 00:14.2 chip-ID: 1022:780d class-ID: 0403 
           Sound Server-1: ALSA v: k4.19.0-21-amd64 running: yes 
           Sound Server-2: PulseAudio v: 12.2 running: yes 
Network:   Device-1: Realtek RTL8101/2/6E PCI Express Fast/Gigabit Ethernet 
           vendor: Hewlett-Packard RTL810xE driver: r8169 v: kernel port: 2000 bus-ID: 02:00.0 
           chip-ID: 10ec:8136 class-ID: 0200 
           IF: eth0 state: up speed: 100 Mbps duplex: full mac: <filter> 
           Device-2: Qualcomm Atheros QCA9565 / AR9565 Wireless Network Adapter 
           vendor: Hewlett-Packard driver: ath9k v: kernel modules: wl port: 2000 
           bus-ID: 03:00.0 chip-ID: 168c:0036 class-ID: 0280 
           IF: wlan0 state: down mac: <filter> 
Bluetooth: Device-1: Qualcomm Atheros type: USB driver: btusb v: 0.8 bus-ID: 3-2:4 
           chip-ID: 0cf3:3121 class-ID: e001 
           Report: hciconfig ID: hci0 rfk-id: 3 state: up address: <filter> bt-v: 2.1 lmp-v: 4.1 
           sub-v: 1 hci-v: 4.1 rev: 3101 
           Info: acl-mtu: 1022:8 sco-mtu: 183:5 link-policy: rswitch hold sniff 
           link-mode: slave accept service-classes: rendering, capturing, object transfer 
Drives:    Local Storage: total: 465.76 GiB used: 6.73 GiB (1.4%) 
           SMART Message: Unable to run smartctl. Root privileges required. 
           ID-1: /dev/sda maj-min: 8:0 vendor: HGST (Hitachi) model: HTS545050A7E380 
           size: 465.76 GiB block-size: physical: 4096 B logical: 512 B speed: 3.0 Gb/s 
           type: HDD rpm: 5400 serial: <filter> rev: ACA0 scheme: GPT 
Partition: ID-1: / raw-size: 463.48 GiB size: 455.14 GiB (98.20%) used: 6.72 GiB (1.5%) fs: ext4 
           dev: /dev/sda2 maj-min: 8:2 
           ID-2: /boot/efi raw-size: 256 MiB size: 252 MiB (98.46%) used: 258 KiB (0.1%) 
           fs: vfat dev: /dev/sda1 maj-min: 8:1 
Swap:      Kernel: swappiness: 15 (default 60) cache-pressure: 100 (default) 
           ID-1: swap-1 type: partition size: 2 GiB used: 0 KiB (0.0%) priority: -2 
           dev: /dev/sda3 maj-min: 8:3 
Sensors:   System Temperatures: cpu: 50.9 C mobo: N/A gpu: radeon temp: 50.0 C 
           Fan Speeds (RPM): N/A 
Repos:     Packages: note: see --pkg apt: 2022 lib: 1012 flatpak: 0 
           No active apt repos in: /etc/apt/sources.list 
           Active apt repos in: /etc/apt/sources.list.d/debian-stable-updates.list 
           1: deb http://deb.debian.org/debian buster-updates main contrib non-free
           Active apt repos in: /etc/apt/sources.list.d/debian.list 
           1: deb http://deb.debian.org/debian buster main contrib non-free
           2: deb http://deb.debian.org/debian-security buster/updates main contrib non-free
           Active apt repos in: /etc/apt/sources.list.d/mx.list 
           1: deb http://ftp.halifax.rwth-aachen.de/mxlinux/packages/mx/repo/ buster main non-free
           No active apt repos in: /etc/apt/sources.list.d/various.list 
Info:      Processes: 178 Uptime: 6m wakeups: 2 Memory: 3.33 GiB used: 777.4 MiB (22.8%) 
           Init: SysVinit v: 2.93 runlevel: 5 default: 5 tool: systemctl Compilers: gcc: 8.3.0 
           alt: 8 Shell: quick-system-in default: Bash v: 5.0.3 running-in: quick-system-in 
           inxi: 3.3.06 

when I made the setup of the machine I removed all partitions, nothing was left. However I had problems with installing, as the progress was either very very slow (it seemed to stop at 7%, an hour later still 7%) or it did hang complete). I did some tries with either auto or custom install, but only auto install creates the multiple partitions obviously necessary. I finally succeded after changing the liveUSB system to german and doing some work using firefox and others on liveUSB; then the next try to install on hdd was successful. I did not remove all partitions in every try to install.


now the results of trying to start firefox (v103) from the upgraded hdd system
(thank you, Karl, for the idea with terminal start):

try to start firefox by icon
-> nothing happens, as described in first post


in xfce-terminal trying the command which is behind the starter icon:
firefox %u
-> no answer, nothing appears in terminal, I have waited some minutes


in xfce-terminal trying the suggested command:
firefox
-> no answer, nothing appears in terminal, I have waited some minutes


the linux session was under a normal account, not root


(don't know whether the following info about the package is relevant)
in mx-package-installer, tab stable repository, going to the package firefox, I receive
(I have manually added englisch translation in front of resp. lines):

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package          Paket: firefox
version          Version: 103.0.2~mozillabinaries-1mx19+1
state            Zustand: Installiert  (installed)
auto-install     Automatisch installiert: nein  (no)
prio             Priorität: optional
area             Bereich: web
manager          Verwalter: Mike Purtell <mmikeinsantarosa@mxlinux.org>
architecture     Architektur: amd64
uncompressed     Unkomprimierte Größe: 239 M
depends on       Hängt ab von: libgtk-3-0 (>= 3.4), libglib2.0-0 (>= 2.32.0), libpango1.0-0 (>= 1.30.0), pulseaudio | apulse, libavcodec58 | libavcodec-extra58 | libavcodec57 | libavcodec-extra57 | libavcodec56 | libavcodec-extra56
collision with   Kollidiert mit: firefox-amd64, firefox-i686, iceweasel, iceweasel:i386, firefox:i386
damaged          Beschädigt: iceweasel, iceweasel:i386
replaces/ed      Ersetzt: firefox-amd64, firefox-i686, iceweasel, iceweasel:i386
gives            Liefert: www-browser, x-www-browser
supplied by      Bereitgestellt von: libreoffice-firefox-compat (20.01.01)
description      Beschreibung: The Firefox web browser
 The Mozilla Firefox Web Browser. It is a powerful, extensible web browser with support for modern web application technologies. 
 
 This package consists of the Mozilla-provided static binaries and support files bundled into a debianized package.
Homepage: http://mozilla.org

0 B an Archiven müssen heruntergeladen werden. Nach dem Entpacken werden 1.613 kB frei werden.

I applied the latest mx-linux upgrade
-> no change in firefox start behaviour


I did not do anything with the .mozilla hidden file so far.


As I saw that version 19.4 of mx-linux is supported not longer but june 2022, maybe I will prepare an USB stick with mx-linux 21 ... and hopefully will succeed. Sure, if I would do so, it is somehow sad as the problem described an answered is staying unsolved for ever. :-( Thanks anyway for input

[dolphin_oracle]

FWIW mx19 is june 2026. mx17/18 was june 2022, and just ended.

[Stephan]

thank you for correct date, dolphin_oracle

[Stephan]

FWIW mx19 is june 2026. mx17/18 was june 2022, and just ended.

The reason I thought 19.4 would have been desupported on june 2022, is the welcome mini tool. Looks like it is not actual and needs an update. See screenshot.

[Stephan]

... as the screenshot is not attached, I give a short description:
after upgrade the system few days ago, the welcome mini tool offers 2 tabs: WELCOME and ÜBER (in english probably ABOUT). Go to ABOUT. The first 2 lines give info about:
mx version MX-19.4 desktop MX-19.4_x64 patito feo March 31 2021
debian version 10.12 supported until: June 2022

[Eadwine Rose]

Screenshot not attached as you cannot link from your harddrive.

Be mindful of the image sizes when hotlinking, see forum rules.