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No mouse, can't install
Posted: Sat Apr 23, 2022 5:37 pm
by ribroast
Kind of a long story, in short:
The motherboard is a old mini itx with a embedded celeron processor. It has only had Linux on it, Debian stable mostly. It served as a server for 6 yrs. When I built a new server, it became a office computer with MX Linux on it, and it worked perfect. I borrowed the motherboard recently when another computer went down, and I just reassembled it with all the same parts. The HD was never removed, so it booted right up, connected to WIFI by itself, but no mouse. After failing to fix this problem, I reinstalled MX Linux, no mouse. Tried every USB port with no less than 5 mice, including a wired USB mouse, no luck. Next I pulled the HD and formatted it on a different machine, no mouse running off the live disk image. I plugged in a wireless keyboard with a touch pad, works! The wireless keyboard is a Rii, and it is very hard to get the pointer where you need it, but it does indeed move the pointer around, plus, I was able to change volume and type with this keyboard. The keyboard I intend to use works fine as well, but it is a PS2. Wish I had a PS2 mouse. I went into the BIOS and changed one setting, made no difference so I changed it back. The USB is all enabled in there anyways. Its been years since I opened the bios on this machine, so the settings should not have changed. The mice I've tried where: 3 Logitech with three different unifying receivers, all the old style ones and these all work on other Linux computers. A old Microsoft wireless mouse and a wired USB mouse. I have some bluetooth mice laying around, but I think it would be more of a hassle to try them. I've had problems with MX Linux and bluetooth in the past.
During the same time as I was fighting with this computer I installed MX Linux on a old Panasonic CF-31. I had a Logitech unifying receiver plugged in when I booted up the live disk image, and it works perfect there. In fact, I was amazed how well MX took to that machine. I tried that mouse and receiver in the problem computer, no luck.
I've built at least 20 computers in my Life, and I've put Linux on most of them at one time or another. I've had and eventually solved many problems on my Linux machines, but I'm stumped. The USB ports are working, but even the mouse with the wire on it won't do a thing. MX is currently my Linux of choice, but I'm going to try Ubuntu next and see what happens.
Re: No mouse, can't install
Posted: Sat Apr 23, 2022 6:01 pm
by ribroast
No luck with Ubuntu either. Kind of strange, booted off a USB stick, no mouse, shut down and swap the USB ports. The 'puter will boot from multiple USB ports but no mouse will work with any. I'm seriously afraid nobody will believe this story, but it's true. This computer is not urgent for me to get going, as long as my server is working I can pay my bills from a different computer. I am stubborn though, so there is that.
Re: No mouse, can't install
Posted: Sat Apr 23, 2022 6:11 pm
by Vektor
I keep all old hardware I can find just for your scenario. You never know when something will save your bacon.
Please post your QSI.
Vektor
Re: No mouse, can't install
Posted: Sat Apr 23, 2022 6:35 pm
by j2mcgreg
Go to your local computer shop and pick up one of these:
https://www.canadacomputers.com/product ... _id=008052
Re: No mouse, can't install
Posted: Sat Apr 23, 2022 10:04 pm
by ribroast
I know there are at least four of them in a box around here somewhere. I kind of live in the sticks, the closest Best Buy is 150 miles away. There is a Walmart 50 miles from me, but they don't have jack smith anymore. I'll go digging, and maybe come up with a PS2 mouse even. Otherwise, its a week's wait for me to get stuff delivered. I appreciate the input, getting a PS2 mouse connected would be the next logical step. Do you think the problem is hardware or software related? I'm thinking it has to be something in the motherboard, since both MX and Ubuntu have the same problem. The motherboard was billed as a server MB (Gigabyte) and it has the thickest slab of silicone I've seen. The caps are supposed to be high quality, I don't know, but that thing ran 24x7 for six years, maybe its shot. Funny how that happens sometimes when you pull it out of one machine, working, and it goes bad when you put it in another minutes later. The problem is not logical to me.
Re: No mouse, can't install
Posted: Sat Apr 23, 2022 10:41 pm
by ribroast
Vektor wrote: Sat Apr 23, 2022 6:11 pm
I keep all old hardware I can find just for your scenario. You never know when something will save your bacon.
I hear you. That wired mouse I have has saved my bacon a couple of times in the past. I've got boxes of that stuff, but it's not very well organized. It is the mystery of this problem that makes me want to figure it out. This motherboard does not owe me anything at this point.
Re: No mouse, can't install
Posted: Sat Apr 23, 2022 11:42 pm
by Mauser
ribroast wrote: Sat Apr 23, 2022 10:04 pm
I know there are at least four of them in a box around here somewhere. I kind of live in the sticks, the closest Best Buy is 150 miles away. There is a Walmart 50 miles from me, but they don't have jack smith anymore. I'll go digging, and maybe come up with a PS2 mouse even. Otherwise, its a week's wait for me to get stuff delivered. I appreciate the input, getting a PS2 mouse connected would be the next logical step. Do you think the problem is hardware or software related? I'm thinking it has to be something in the motherboard, since both MX and Ubuntu have the same problem. The motherboard was billed as a server MB (Gigabyte) and it has the thickest slab of silicone I've seen. The caps are supposed to be high quality, I don't know, but that thing ran 24x7 for six years, maybe its shot. Funny how that happens sometimes when you pull it out of one machine, working, and it goes bad when you put it in another minutes later. The problem is not logical to me.
Try plugging in a keyboard in each USB port to see if the USB ports are good or not. If the keyboard works then you have narrowed it down to a configuration problem with the mouse.
Re: No mouse, can't install
Posted: Sun Apr 24, 2022 11:15 am
by Stuart_M
Something else you may want to try in troubleshooting is to monitor what happens when you connect and disconnect a USB device. Below are two suggestions for monitoring in real-time what happens. Just FYI, I am using MX-19.4 Xfce.
The first is using
udevadm monitor which will monitor received events that udev sends out as well as the kernel uevent, both occur in real-time.
- Enter udevadm monitor in a terminal.
- Disconnect the mouse USB cable from the motherboard.
- Enter a few line-feeds in the Terminal to separate the next event to make it easier to read.
- Connect the mouse USB cable to the motherboard.
- Ctrl+C to cancel out of the monitoring mode
The below code window shows those two outputs for me. Note that "mouse0" is shown as being added 12 lines up from the last line.
Code: Select all
udevadm monitor
monitor will print the received events for:
UDEV - the event which udev sends out after rule processing
KERNEL - the kernel uevent
KERNEL[8080.218520] remove /devices/pci0000:00/0000:00:01.3/0000:03:00.0/usb1/1-8/1-8:1.0/0003:046D:C077.0008/input/input25/mouse0 (input)
UDEV [8080.220305] remove /devices/pci0000:00/0000:00:01.3/0000:03:00.0/usb1/1-8/1-8:1.0/0003:046D:C077.0008/input/input25/mouse0 (input)
KERNEL[8080.240366] remove /devices/pci0000:00/0000:00:01.3/0000:03:00.0/usb1/1-8/1-8:1.0/0003:046D:C077.0008/input/input25/event3 (input)
UDEV [8080.241311] remove /devices/pci0000:00/0000:00:01.3/0000:03:00.0/usb1/1-8/1-8:1.0/0003:046D:C077.0008/input/input25/event3 (input)
KERNEL[8080.260357] remove /devices/pci0000:00/0000:00:01.3/0000:03:00.0/usb1/1-8/1-8:1.0/0003:046D:C077.0008/input/input25 (input)
KERNEL[8080.260408] remove /devices/pci0000:00/0000:00:01.3/0000:03:00.0/usb1/1-8/1-8:1.0/0003:046D:C077.0008/hidraw/hidraw1 (hidraw)
KERNEL[8080.260446] unbind /devices/pci0000:00/0000:00:01.3/0000:03:00.0/usb1/1-8/1-8:1.0/0003:046D:C077.0008 (hid)
KERNEL[8080.260487] remove /devices/pci0000:00/0000:00:01.3/0000:03:00.0/usb1/1-8/1-8:1.0/0003:046D:C077.0008 (hid)
KERNEL[8080.260525] unbind /devices/pci0000:00/0000:00:01.3/0000:03:00.0/usb1/1-8/1-8:1.0 (usb)
KERNEL[8080.260565] remove /devices/pci0000:00/0000:00:01.3/0000:03:00.0/usb1/1-8/1-8:1.0 (usb)
UDEV [8080.261480] remove /devices/pci0000:00/0000:00:01.3/0000:03:00.0/usb1/1-8/1-8:1.0/0003:046D:C077.0008/input/input25 (input)
UDEV [8080.261730] remove /devices/pci0000:00/0000:00:01.3/0000:03:00.0/usb1/1-8/1-8:1.0/0003:046D:C077.0008/hidraw/hidraw1 (hidraw)
KERNEL[8080.262222] unbind /devices/pci0000:00/0000:00:01.3/0000:03:00.0/usb1/1-8 (usb)
KERNEL[8080.262273] remove /devices/pci0000:00/0000:00:01.3/0000:03:00.0/usb1/1-8 (usb)
UDEV [8080.262896] unbind /devices/pci0000:00/0000:00:01.3/0000:03:00.0/usb1/1-8/1-8:1.0/0003:046D:C077.0008 (hid)
UDEV [8080.263460] remove /devices/pci0000:00/0000:00:01.3/0000:03:00.0/usb1/1-8/1-8:1.0/0003:046D:C077.0008 (hid)
UDEV [8080.264254] unbind /devices/pci0000:00/0000:00:01.3/0000:03:00.0/usb1/1-8/1-8:1.0 (usb)
UDEV [8080.264892] remove /devices/pci0000:00/0000:00:01.3/0000:03:00.0/usb1/1-8/1-8:1.0 (usb)
UDEV [8080.265907] unbind /devices/pci0000:00/0000:00:01.3/0000:03:00.0/usb1/1-8 (usb)
UDEV [8080.266534] remove /devices/pci0000:00/0000:00:01.3/0000:03:00.0/usb1/1-8 (usb)
KERNEL[8080.934487] add /devices/parport0/ppdev0.0 (parport)
KERNEL[8080.934540] bind /devices/parport0/ppdev0.0 (parport)
KERNEL[8080.934564] unbind /devices/parport0/ppdev0.0 (parport)
KERNEL[8080.934585] remove /devices/parport0/ppdev0.0 (parport)
UDEV [8080.935105] add /devices/parport0/ppdev0.0 (parport)
UDEV [8080.935422] bind /devices/parport0/ppdev0.0 (parport)
UDEV [8080.935696] unbind /devices/parport0/ppdev0.0 (parport)
UDEV [8080.935898] remove /devices/parport0/ppdev0.0 (parport)
-------the below is the output after connecting the mouse USB cable---------
KERNEL[8098.128553] add /devices/pci0000:00/0000:00:01.3/0000:03:00.0/usb1/1-8 (usb)
KERNEL[8098.134035] add /devices/pci0000:00/0000:00:01.3/0000:03:00.0/usb1/1-8/1-8:1.0 (usb)
KERNEL[8098.144233] add /devices/pci0000:00/0000:00:01.3/0000:03:00.0/usb1/1-8/1-8:1.0/0003:046D:C077.0009 (hid)
KERNEL[8098.144398] add /devices/pci0000:00/0000:00:01.3/0000:03:00.0/usb1/1-8/1-8:1.0/0003:046D:C077.0009/input/input26 (input)
KERNEL[8098.144462] add /devices/pci0000:00/0000:00:01.3/0000:03:00.0/usb1/1-8/1-8:1.0/0003:046D:C077.0009/input/input26/mouse0 (input)
KERNEL[8098.144502] add /devices/pci0000:00/0000:00:01.3/0000:03:00.0/usb1/1-8/1-8:1.0/0003:046D:C077.0009/input/input26/event3 (input)
KERNEL[8098.144539] add /devices/pci0000:00/0000:00:01.3/0000:03:00.0/usb1/1-8/1-8:1.0/0003:046D:C077.0009/hidraw/hidraw1 (hidraw)
KERNEL[8098.144586] bind /devices/pci0000:00/0000:00:01.3/0000:03:00.0/usb1/1-8/1-8:1.0/0003:046D:C077.0009 (hid)
KERNEL[8098.144634] bind /devices/pci0000:00/0000:00:01.3/0000:03:00.0/usb1/1-8/1-8:1.0 (usb)
KERNEL[8098.144687] bind /devices/pci0000:00/0000:00:01.3/0000:03:00.0/usb1/1-8 (usb)
UDEV [8098.662900] add /devices/pci0000:00/0000:00:01.3/0000:03:00.0/usb1/1-8 (usb)
UDEV [8098.664592] add /devices/pci0000:00/0000:00:01.3/0000:03:00.0/usb1/1-8/1-8:1.0 (usb)
UDEV [8098.665659] add /devices/pci0000:00/0000:00:01.3/0000:03:00.0/usb1/1-8/1-8:1.0/0003:046D:C077.0009 (hid)
UDEV [8098.667330] add /devices/pci0000:00/0000:00:01.3/0000:03:00.0/usb1/1-8/1-8:1.0/0003:046D:C077.0009/hidraw/hidraw1 (hidraw)
UDEV [8098.667475] add /devices/pci0000:00/0000:00:01.3/0000:03:00.0/usb1/1-8/1-8:1.0/0003:046D:C077.0009/input/input26 (input)
UDEV [8098.669592] add /devices/pci0000:00/0000:00:01.3/0000:03:00.0/usb1/1-8/1-8:1.0/0003:046D:C077.0009/input/input26/mouse0 (input)
UDEV [8098.721796] add /devices/pci0000:00/0000:00:01.3/0000:03:00.0/usb1/1-8/1-8:1.0/0003:046D:C077.0009/input/input26/event3 (input)
UDEV [8098.722709] bind /devices/pci0000:00/0000:00:01.3/0000:03:00.0/usb1/1-8/1-8:1.0/0003:046D:C077.0009 (hid)
UDEV [8098.723843] bind /devices/pci0000:00/0000:00:01.3/0000:03:00.0/usb1/1-8/1-8:1.0 (usb)
UDEV [8098.728964] bind /devices/pci0000:00/0000:00:01.3/0000:03:00.0/usb1/1-8 (usb)
KERNEL[8099.204391] add /devices/parport0/ppdev0.0 (parport)
KERNEL[8099.204443] bind /devices/parport0/ppdev0.0 (parport)
KERNEL[8099.204473] unbind /devices/parport0/ppdev0.0 (parport)
KERNEL[8099.204498] remove /devices/parport0/ppdev0.0 (parport)
UDEV [8099.204893] add /devices/parport0/ppdev0.0 (parport)
UDEV [8099.205166] bind /devices/parport0/ppdev0.0 (parport)
UDEV [8099.205421] unbind /devices/parport0/ppdev0.0 (parport)
UDEV [8099.205617] remove /devices/parport0/ppdev0.0 (parport)
I think the second method is easier to understand.
- Enter dmesg -w in a Terminal (the -w option is to wait for new messages; display in real-time).
- Enter sereral line-feeds to separate the next output from the prior output to make it easier to read.
- Disconnect the mouse USB cable from the motherboard.
- Again enter several line-feeds to separate the text for easier reading.
- Connect the mouse USB cable to the motherboard.
- Ctrl+C to cancel out of the monitoring mode
The below code window shows the output I got after disconnecting and connecting the mouse USB cable (I did not include the text prior to those two events):
Code: Select all
[ 8220.593832] usb 1-8: USB disconnect, device number 7
[ 8220.786463] [UFW BLOCK] IN=eth0 OUT= MAC= SRC=fe80:0000:0000:0000:7d35:f4b0:2c72:faeb DST=ff02:0000:0000:0000:0000:0000:0000:0001 LEN=64 TC=0 HOPLIMIT=1 FLOWLBL=218873 PROTO=UDP SPT=8612 DPT=8612 LEN=24
[ 8220.786488] [UFW BLOCK] IN=eth0 OUT= MAC= SRC=fe80:0000:0000:0000:7d35:f4b0:2c72:faeb DST=ff02:0000:0000:0000:0000:0000:0000:0001 LEN=64 TC=0 HOPLIMIT=1 FLOWLBL=481662 PROTO=UDP SPT=8612 DPT=8610 LEN=24
[ 8220.796601] [UFW BLOCK] IN=eth0 OUT= MAC= SRC=fe80:0000:0000:0000:7d35:f4b0:2c72:faeb DST=ff02:0000:0000:0000:0000:0000:0000:0001 LEN=64 TC=0 HOPLIMIT=1 FLOWLBL=218873 PROTO=UDP SPT=8612 DPT=8612 LEN=24
[ 8220.796614] [UFW BLOCK] IN=eth0 OUT= MAC= SRC=fe80:0000:0000:0000:7d35:f4b0:2c72:faeb DST=ff02:0000:0000:0000:0000:0000:0000:0001 LEN=64 TC=0 HOPLIMIT=1 FLOWLBL=481662 PROTO=UDP SPT=8612 DPT=8610 LEN=24
------the below is the output after connecting the mouse USB connector------
[ 8231.550380] usb 1-8: new low-speed USB device number 8 using xhci_hcd
[ 8231.875266] usb 1-8: New USB device found, idVendor=046d, idProduct=c077, bcdDevice=72.00
[ 8231.875269] usb 1-8: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 8231.875271] usb 1-8: Product: USB Optical Mouse
[ 8231.875273] usb 1-8: Manufacturer: Logitech
[ 8231.891336] input: Logitech USB Optical Mouse as /devices/pci0000:00/0000:00:01.3/0000:03:00.0/usb1/1-8/1-8:1.0/0003:046D:C077.000A/input/input27
[ 8231.891512] hid-generic 0003:046D:C077.000A: input,hidraw1: USB HID v1.11 Mouse [Logitech USB Optical Mouse] on usb-0000:03:00.0-8/input0
[ 8232.427317] [UFW BLOCK] IN=eth0 OUT= MAC= SRC=fe80:0000:0000:0000:7d35:f4b0:2c72:faeb DST=ff02:0000:0000:0000:0000:0000:0000:0001 LEN=64 TC=0 HOPLIMIT=1 FLOWLBL=218873 PROTO=UDP SPT=8612 DPT=8612 LEN=24
[ 8232.427333] [UFW BLOCK] IN=eth0 OUT= MAC= SRC=fe80:0000:0000:0000:7d35:f4b0:2c72:faeb DST=ff02:0000:0000:0000:0000:0000:0000:0001 LEN=64 TC=0 HOPLIMIT=1 FLOWLBL=481662 PROTO=UDP SPT=8612 DPT=8610 LEN=24
[ 8232.437457] [UFW BLOCK] IN=eth0 OUT= MAC= SRC=fe80:0000:0000:0000:7d35:f4b0:2c72:faeb DST=ff02:0000:0000:0000:0000:0000:0000:0001 LEN=64 TC=0 HOPLIMIT=1 FLOWLBL=218873 PROTO=UDP SPT=8612 DPT=8612 LEN=24
Re: No mouse, can't install
Posted: Sun Apr 24, 2022 8:55 pm
by ribroast
Mauser wrote: Sat Apr 23, 2022 11:42 pm
ribroast wrote: Sat Apr 23, 2022 10:04 pm
I know there are at least four of them in a box around here somewhere. I kind of live in the sticks, the closest Best Buy is 150 miles away. There is a Walmart 50 miles from me, but they don't have jack smith anymore. I'll go digging, and maybe come up with a PS2 mouse even. Otherwise, its a week's wait for me to get stuff delivered. I appreciate the input, getting a PS2 mouse connected would be the next logical step. Do you think the problem is hardware or software related? I'm thinking it has to be something in the motherboard, since both MX and Ubuntu have the same problem. The motherboard was billed as a server MB (Gigabyte) and it has the thickest slab of silicone I've seen. The caps are supposed to be high quality, I don't know, but that thing ran 24x7 for six years, maybe its shot. Funny how that happens sometimes when you pull it out of one machine, working, and it goes bad when you put it in another minutes later. The problem is not logical to me.
Try plugging in a keyboard in each USB port to see if the USB ports are good or not. If the keyboard works then you have narrowed it down to a configuration problem with the mouse.
Well it does boot from several ports off of a live usb stick, and a small Rii keyboard with a touch-pad works with it's receiver. The Rii touch-pad is practically useless, the pointer don't move at all, and then shoots across the screen. I honestly believe there is something funky with the board itself. In my experience, a computer either posts, or not. If it fails to post on a new build, what did I do? If it fails to post after its been working for years, that's bad. This computer boots up like normal, everything in the bios looks normal, and the usb ports on the back of the mobo work with everything but a mouse. Plus, I took it out of a working computer and literally walked over to its new home and installed it there. I put it back in the same case that it lived in for over six years. Mouse problems are supposed to be software related, driver related. But I have the same problem with both the MX live setup and Ubuntu.
Re: No mouse, can't install
Posted: Sun Apr 24, 2022 9:12 pm
by Vektor
I hope I am following your steps correctly.
Can you swap the power supply with a known good one? The usb output can be off by just a little and wreak havoc.
Also maybe reseat all of the connectors on the motherboard. I live in Florida, USA and the humidity is wacko on the connectors. Any corrosion reduces contact area, and the more current needed the higher the voltage drop. Do a good visual.
Check the power supply for clogged airways.
Vektor
Re: No mouse, can't install
Posted: Sun Apr 24, 2022 9:41 pm
by ribroast
Thanks! This is interesting to me, because I don't have a deep understanding of the Linux O.S. I was able to do a minimal install of Debian and hack it into a working server. I got my info from a bunch of web articles and forum posts, but half of it was dated, so there where many setbacks along the way. It took me a month to get it working, and probably another couple of months to iron out all the permission issues. I ended up with 4 2TB WD enterprise drives. I work by myself, but I use more than a couple computers around here, so I kinda got to set it up like a small office. The motherboard in question here was actually that server, and it was up 24x7 for six years. I got my use out it, but when I bought two old Dell Rack servers cheap on Ebay (TrueNAScore) I turned the old server into a light duty office machine. I wish I had never dismantled it, but when the computer that lives in my audio rack (MX) went tits up one day I panicked, and borrowed this one for a couple weeks. When I attempted to restore the office machine this weird mouse problem arose. Again, the dam thing boots up from any port on the motherboard, but no mouse will work in any. It seems impossible to me. I rarely post anywhere, I'm a usually a lurker, but I just had to this time, it's so weird.
I'm going to save this code you've so kindly shared. I have a place for that, and heck ya, I copy and paste code in the terminal almost exclusivity.
Re: No mouse, can't install
Posted: Sun Apr 24, 2022 9:58 pm
by JayM
ribroast wrote: Sun Apr 24, 2022 9:41 pm
Thanks! This is interesting to me, because I don't have a deep understanding of the Linux O.S.
I highly suggest you learn about how Linux works. Most people recommend the book Linux for Dummies as an excellent starting point for that. Check out shops that sell used books in your area and you may be able to find a copy cheaply. Also, if you search the web for "linux tutorial" you can find online and PDF tutorials aimed at new Linux users.
I'm going to save this code you've so kindly shared. I have a place for that, and heck ya, I copy and paste code in the terminal almost exclusivity.
It's never a good idea to blindly copy and paste code, command-line instructions or shell scripts and run them without having at least some understanding of what they do as they might hose your system, as you discovered when setting up your server by following outdated instructions you found on websites.
Re: No mouse, can't install
Posted: Sun Apr 24, 2022 10:03 pm
by JayM
ribroast wrote: Sun Apr 24, 2022 8:55 pm
Mauser wrote: Sat Apr 23, 2022 11:42 pm
ribroast wrote: Sat Apr 23, 2022 10:04 pm
I know there are at least four of them in a box around here somewhere. I kind of live in the sticks, the closest Best Buy is 150 miles away. There is a Walmart 50 miles from me, but they don't have jack smith anymore. I'll go digging, and maybe come up with a PS2 mouse even. Otherwise, its a week's wait for me to get stuff delivered. I appreciate the input, getting a PS2 mouse connected would be the next logical step. Do you think the problem is hardware or software related? I'm thinking it has to be something in the motherboard, since both MX and Ubuntu have the same problem. The motherboard was billed as a server MB (Gigabyte) and it has the thickest slab of silicone I've seen. The caps are supposed to be high quality, I don't know, but that thing ran 24x7 for six years, maybe its shot. Funny how that happens sometimes when you pull it out of one machine, working, and it goes bad when you put it in another minutes later. The problem is not logical to me.
Try plugging in a keyboard in each USB port to see if the USB ports are good or not. If the keyboard works then you have narrowed it down to a configuration problem with the mouse.
Well it does boot from several ports off of a live usb stick, and a small Rii keyboard with a touch-pad works with it's receiver. The Rii touch-pad is practically useless, the pointer don't move at all, and then shoots across the screen. I honestly believe there is something funky with the board itself. In my experience, a computer either posts, or not. If it fails to post on a new build, what did I do? If it fails to post after its been working for years, that's bad. This computer boots up like normal, everything in the bios looks normal, and the usb ports on the back of the mobo work with everything but a mouse. Plus, I took it out of a working computer and literally walked over to its new home and installed it there. I put it back in the same case that it lived in for over six years. Mouse problems are supposed to be software related, driver related.
But I have the same problem with both the MX live setup and Ubuntu.
That points to a hardware issue, not an operating system, software or driver issue. If a working computer suddenly fails to POST a hardware component has failed. You should either see an error message on the screen or get a beep code that you can look up to determine what the problem is, depending on your BIOS and at what stage in trying to boot up the failure occurred. Bad RAM or a loose memory module will generate a beep code, no keyboard found will generate a failure message on the monitor, for example.
Re: No mouse, can't install
Posted: Sun Apr 24, 2022 11:51 pm
by ribroast
JayM wrote: Sun Apr 24, 2022 9:58 pm
ribroast wrote: Sun Apr 24, 2022 9:41 pm
Thanks! This is interesting to me, because I don't have a deep understanding of the Linux O.S.
I highly suggest you learn about how Linux works. Most people recommend the book Linux for Dummies as an excellent starting point for that. Check out shops that sell used books in your area and you may be able to find a copy cheaply. Also, if you search the web for "linux tutorial" you can find online and PDF tutorials aimed at new Linux users.
I'm going to save this code you've so kindly shared. I have a place for that, and heck ya, I copy and paste code in the terminal almost exclusivity.
It's never a good idea to blindly copy and paste code, command-line instructions or shell scripts and run them without having at least some understanding of what they do as they might hose your system, as you discovered when setting up your server by following outdated instructions you found on websites.
Your right on both counts. I've been using Linux for better than 20 years, and I've been able to troubleshoot most of my own problems along the way. The problem I'm having here is most likely one in the mobo in this case I'm becoming more convinced. Hosing my entire system is never a problem as long as the system in question is not my server. I never save anything of value on my PC's.and I haven't for many years. The "my documents" or home folders are bone dry on all my machines. I would love to learn everything about Linux, but I am always busy living my life, and using computers is a big part of that. They are a tool, and sometimes they need some maintenance or they give you some trouble. Linux has been a very trouble-free O.S to use for me for a few years now. I've actually had more trouble with Windoze lately. And building my server from scratch with outdated advice is not the best way to go about it, I agree, but I had fun doing it anyways, and I got six years out of the thing with pretty decent performance.
Re: No mouse, can't install
Posted: Mon Apr 25, 2022 12:00 am
by ribroast
Oh, don't paste that code. Copy that, thanks for the advice.
Re: No mouse, can't install
Posted: Mon Apr 25, 2022 1:55 am
by ribroast
JayM wrote: Sun Apr 24, 2022 10:03 pm
ribroast wrote: Sun Apr 24, 2022 8:55 pm
Mauser wrote: Sat Apr 23, 2022 11:42 pm
Try plugging in a keyboard in each USB port to see if the USB ports are good or not. If the keyboard works then you have narrowed it down to a configuration problem with the mouse.
Well it does boot from several ports off of a live usb stick, and a small Rii keyboard with a touch-pad works with it's receiver. The Rii touch-pad is practically useless, the pointer don't move at all, and then shoots across the screen. I honestly believe there is something funky with the board itself. In my experience, a computer either posts, or not. If it fails to post on a new build, what did I do? If it fails to post after its been working for years, that's bad. This computer boots up like normal, everything in the bios looks normal, and the usb ports on the back of the mobo work with everything but a mouse. Plus, I took it out of a working computer and literally walked over to its new home and installed it there. I put it back in the same case that it lived in for over six years. Mouse problems are supposed to be software related, driver related.
But I have the same problem with both the MX live setup and Ubuntu.
That points to a hardware issue, not an operating system, software or driver issue. If a working computer suddenly fails to POST a hardware component has failed. You should either see an error message on the screen or get a beep code that you can look up to determine what the problem is, depending on your BIOS and at what stage in trying to boot up the failure occurred. Bad RAM or a loose memory module will generate a beep code, no keyboard found will generate a failure message on the monitor, for example.
Sorry for the confusion, what I meant is a motherboard is usually good or bad. This one is posting, and booting up to the Linux live set-up session for both MX and Ubuntu. In both instances, the mouse is inactive. I tried 5 different mice, one corded one, in every usb port. I also booted into the live session over and over from different usb ports on the back of the motherboard. The only pointing device that can move the mouse is a crummy Rii keyboard with a touch-pad. Don't work well enough to be usable, but the cursor moves proving the ports are not the issue. Can't be both Ubuntu and MX with a software problem either, right? It's the weirdest thing and seems impossible to me. I love Linux but it is not TAB friendly. I did manage to install MX but I could not fix the mouse without a mouse. At least on Windoze I've been able to TAB myself out of trouble more than once. I keep pretty up to date on hardware specs but I don't know, could a bad circuit in the board affect just the mouse? I just thought of this: All my machines are wired except this one and a laptop. what if the radio interference from the WIFI card is killing these mice. Tomorrow I'll test the wired one on a different machine and hope its bad I guess. I used that one about six months ago to set up some servers and it worked then.
Re: No mouse, can't install
Posted: Mon Apr 25, 2022 2:51 am
by j2mcgreg
If this machine is old enough to require a PS2 mouse, it might also be old enough to also need an install from a DVD. If i remember correctly, the preferred dvd burners in Windows were Roxio and Nero and in Linux the best utilities to do the job were K3b and Brassero.
Re: No mouse, can't install
Posted: Mon Apr 25, 2022 3:41 am
by ribroast
j2mcgreg wrote: Mon Apr 25, 2022 2:51 am
If this machine is old enough to require a PS2 mouse, it might also be old enough to also need an install from a DVD. If i remember correctly, the preferred dvd burners in Windows were Roxio and Nero and in Linux the best utilities to do the job were K3b and Brassero.
Thanks for the idea. I've successfully installed Debian, MX, and Ubuntu on this one several times from the flash drive. I never had a mouse problem in the past until now. The board is old as dirt, was a server for six years as I've said. It is not a critical computer, no worries. It's a mystery. This is crazy behavior for any computer to exhibit. Tomorrow I will test weather the problem is caused by WIFI interference.
Re: No mouse, can't install
Posted: Mon Apr 25, 2022 4:01 am
by JayM
ribroast wrote: Mon Apr 25, 2022 3:41 am
I never had a mouse problem in the past until now. The board is old as dirt, was a server for six years as I've said. It is not a critical computer, no worries. It's a mystery. This is crazy behavior for any computer to exhibit. Tomorrow I will test weather the problem is caused by WIFI interference.
Hardware can fail at any time so not having had an issue with that mouse in the past doesn't mean it's not bad now.
Wifi interference has nothing to do with a USB pointing device not working, or is it a Bluetooth-only mouse?
Re: No mouse, can't install
Posted: Mon Apr 25, 2022 4:24 am
by asinoro
Try this, remove USB mouse, and disable autosuspend.
Code: Select all
cat /sys/module/usbcore/parameters/autosuspend
This should return a value 2, which means autosuspend is enabled.
Then,
Code: Select all
echo -1 >/sys/module/usbcore/parameters/autosuspend
check again with,
Code: Select all
cat /sys/module/usbcore/parameters/autosuspend
It will return -1, which means autosuspend is disabled.
Connect USB mouse and check.