MX-Snapshot Error [Solved]

[Markus85]

Hi,

today I wanted to make a snapshot of my system and I got following error when I wanted to open the snapshot tool:




Are there any solutions for that?

[Kulmbacher]

Hi,

start "mx-snapshot" in terminal and post messages.

Servus

[Markus85]

Hi,

start "mx-snapshot" in terminal and post messages.

Servus

Here we go:

[j2mcgreg]

I think that we are going to need your computer’s complete profile before we can proceed, so you need to post the output from the QSI utility. The Quick System Info (QSI) utility is located in MX Tools and its output is automatically formatted for use here in the forum. Run the QSI utility, click “Copy for Forum” at the bottom and then just paste it here in your thread.

[Adrian]

Your computer detect 4 cores yet, in the .conf you have defined 8. Check /etc/mx-snapshot.conf or ~/.config/MX-Linux/mx-snapshot.conf for "cores" definition, you probably have it set to 8 there.

[Markus85]

I think that we are going to need your computer’s complete profile before we can proceed, so you need to post the output from the QSI utility. The Quick System Info (QSI) utility is located in MX Tools and its output is automatically formatted for use here in the forum. Run the QSI utility, click “Copy for Forum” at the bottom and then just paste it here in your thread.

Code: Select all

Snapshot created on: 20250720_2139
System:
  Kernel: 6.15.11-1-liquorix-amd64 [6.15-12~mx23ahs] arch: x86_64 bits: 64 compiler: gcc v: 12.2.0 parameters: audit=0
    intel_pstate=disable amd_pstate=disable BOOT_IMAGE=/vmlinuz-6.15.11-1-liquorix-amd64
    root=UUID=<filter> ro quiet apparmor=1 security=apparmor splash resume=UUID=<filter>
    resume_offset=5623808
  Desktop: Xfce v: 4.20.0 tk: Gtk v: 3.24.38 info: xfce4-panel wm: xfwm v: 4.20.0 vt: 7
    dm: LightDM v: 1.32.0 Distro: MX-23.6_ahs_x64 Libretto April 13  2025 base: Debian GNU/Linux 12
    (bookworm)
Machine:
  Type: Desktop System: AZW product: MINI S v: N/A serial: <superuser required>
  Mobo: AZW model: MINI S serial: <superuser required> UEFI: American Megatrends LLC. v: ADLNV105
    date: 12/12/2023
Battery:
  Device-1: hidpp_battery_0 model: Logitech Wireless Touch Keyboard K400 Plus serial: <filter>
    charge: 100% (should be ignored) rechargeable: yes status: discharging
CPU:
  Info: model: Intel N100 bits: 64 type: MCP arch: Alder Lake level: v3 note: check built: 2021+
    process: Intel 7 (10nm ESF) family: 6 model-id: 0xBE (190) stepping: 0 microcode: 0x1D
  Topology: cpus: 1x cores: 4 smt: <unsupported> cache: L1: 384 KiB desc: d-4x32 KiB; i-4x64 KiB
    L2: 2 MiB desc: 1x2 MiB L3: 6 MiB desc: 1x6 MiB
  Speed (MHz): avg: 699 high: 700 min/max: 700/801 boost: enabled scaling: driver: acpi-cpufreq
    governor: ondemand cores: 1: 700 2: 699 3: 700 4: 700 bogomips: 6451
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
  Vulnerabilities:
  Type: gather_data_sampling status: Not affected
  Type: ghostwrite status: Not affected
  Type: indirect_target_selection status: Not affected
  Type: itlb_multihit status: Not affected
  Type: l1tf status: Not affected
  Type: mds status: Not affected
  Type: meltdown status: Not affected
  Type: mmio_stale_data status: Not affected
  Type: reg_file_data_sampling mitigation: Clear Register File
  Type: retbleed status: Not affected
  Type: spec_rstack_overflow status: Not affected
  Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via prctl
  Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer sanitization
  Type: spectre_v2 mitigation: Enhanced / Automatic IBRS; IBPB: conditional; PBRSB-eIBRS: Not
    affected; BHI: BHI_DIS_S
  Type: srbds status: Not affected
  Type: tsa status: Not affected
  Type: tsx_async_abort status: Not affected
Graphics:
  Device-1: Intel Alder Lake-N [UHD Graphics] driver: i915 v: kernel alternate: xe arch: Gen-12.2
    process: Intel 10nm built: 2021-22+ ports: active: HDMI-A-1 empty: HDMI-A-2 bus-ID: 00:02.0
    chip-ID: 8086:46d1 class-ID: 0300
  Display: x11 server: X.Org v: 1.21.1.7 compositor: xfwm v: 4.20.0 driver: X:
    loaded: modesetting unloaded: fbdev,vesa dri: iris gpu: i915 display-ID: :0.0 screens: 1
  Screen-1: 0 s-res: 1680x1050 s-dpi: 96 s-size: 444x277mm (17.48x10.91") s-diag: 523mm (20.6")
  Monitor-1: HDMI-A-1 mapped: HDMI-1 model: LG (GoldStar) L226W serial: <filter> built: 2007
    res: 1680x1050 hz: 60 dpi: 90 gamma: 1.2 size: 474x296mm (18.66x11.65") diag: 585mm (23")
    ratio: 3:2, 16:10 modes: max: 1680x1050 min: 720x400
  API: OpenGL v: 4.6 Mesa 25.0.7-2~mx23ahs renderer: Mesa Intel Graphics (ADL-N)
    direct-render: Yes
Audio:
  Device-1: Intel Alder Lake-N PCH High Definition Audio driver: snd_hda_intel v: kernel
    alternate: snd_soc_avs,snd_sof_pci_intel_tgl bus-ID: 00:1f.3 chip-ID: 8086:54c8 class-ID: 0403
  API: ALSA v: k6.15.11-1-liquorix-amd64 status: kernel-api tools: alsamixer,amixer
  Server-1: PipeWire v: 1.0.0 status: active with: 1: pipewire-pulse status: active
    2: wireplumber status: active 3: pipewire-alsa type: plugin 4: pw-jack type: plugin
    tools: pactl,pw-cat,pw-cli,wpctl
Network:
  Device-1: Intel CNVi: Wi-Fi driver: iwlwifi v: kernel bus-ID: 00:14.3 chip-ID: 8086:54f0
    class-ID: 0280
  IF: wlan0 state: up mac: <filter>
  Device-2: Realtek RTL8111/8168/8211/8411 PCI Express Gigabit Ethernet driver: r8169 v: kernel
    pcie: gen: 1 speed: 2.5 GT/s lanes: 1 port: 3000 bus-ID: 01:00.0 chip-ID: 10ec:8168
    class-ID: 0200
  IF: eth0 state: down mac: <filter>
Bluetooth:
  Device-1: Intel AX201 Bluetooth type: USB driver: btusb v: 0.8 bus-ID: 1-10:3 chip-ID: 8087:0026
    class-ID: e001
  Report: hciconfig ID: hci0 rfk-id: 1 state: up address: <filter> bt-v: 3.0 lmp-v: 5.2
    sub-v: 3085 hci-v: 5.2 rev: 3085
  Info: acl-mtu: 1021:4 sco-mtu: 96:6 link-policy: rswitch sniff link-mode: peripheral accept
    service-classes: rendering, capturing, object transfer, audio, telephony
Drives:
  Local Storage: total: 476.94 GiB used: 49.3 GiB (10.3%)
  SMART Message: Unable to run smartctl. Root privileges required.
  ID-1: /dev/sda maj-min: 8:0 model: 512GB SSD size: 476.94 GiB block-size: physical: 512 B
    logical: 512 B speed: 6.0 Gb/s type: SSD serial: <filter> rev: 546 scheme: GPT
Partition:
  ID-1: / raw-size: 99.88 GiB size: 97.75 GiB (97.87%) used: 34.97 GiB (35.8%) fs: ext4
    dev: /dev/dm-0 maj-min: 253:0 mapped: luks-<filter>
  ID-2: /boot raw-size: 1024 MiB size: 973.4 MiB (95.06%) used: 181.9 MiB (18.7%) fs: ext4
    dev: /dev/sda2 maj-min: 8:2
  ID-3: /boot/efi raw-size: 256 MiB size: 252 MiB (98.46%) used: 274 KiB (0.1%) fs: vfat
    dev: /dev/sda1 maj-min: 8:1
  ID-4: /home raw-size: 375.78 GiB size: 368.81 GiB (98.15%) used: 14.15 GiB (3.8%) fs: ext4
    dev: /dev/dm-1 maj-min: 253:1 mapped: luks-<filter>
Swap:
  Kernel: swappiness: 15 (default 60) cache-pressure: 100 (default)
  ID-1: swap-1 type: file size: 19.41 GiB used: 0 KiB (0.0%) priority: -2 file: /swap/swap
Sensors:
  System Temperatures: cpu: 39.0 C mobo: N/A
  Fan Speeds (RPM): N/A
Repos:
  Packages: 2645 pm: dpkg pkgs: 2625 libs: 1364 tools: apt,apt-get,aptitude,nala,synaptic pm: rpm
    pkgs: 0 pm: flatpak pkgs: 20
  No active apt repos in: /etc/apt/sources.list
  Active apt repos in: /etc/apt/sources.list.d/debian-stable-updates.list
    1: deb http://deb.debian.org/debian bookworm-updates main contrib non-free non-free-firmware
  Active apt repos in: /etc/apt/sources.list.d/debian.list
    1: deb http://deb.debian.org/debian bookworm main contrib non-free non-free-firmware
    2: deb http://security.debian.org/debian-security bookworm-security main contrib non-free non-free-firmware
  Active apt repos in: /etc/apt/sources.list.d/mx.list
    1: deb http://ftp.halifax.rwth-aachen.de/mxlinux/packages/mx/repo/ bookworm main non-free
    2: deb http://ftp.halifax.rwth-aachen.de/mxlinux/packages/mx/repo/ bookworm ahs
  Active apt repos in: /etc/apt/sources.list.d/syncthing.list
    1: deb https://apt.syncthing.net/ syncthing stable
Info:
  Processes: 264 Uptime: 1m wakeups: 3 Memory: 15.41 GiB used: 2.4 GiB (15.6%) Init: SysVinit
  v: 3.06 runlevel: 5 default: graphical tool: systemctl Compilers: gcc: 12.2.0 alt: 12
  Client: shell wrapper v: 5.2.15-release inxi: 3.3.26
Boot Mode: UEFI

[Markus85]

Your computer detect 4 cores yet, in the .conf you have defined 8. Check /etc/mx-snapshot.conf or ~/.config/MX-Linux/mx-snapshot.conf for "cores" definition, you probably have it set to 8 there.

Changing the number of cores to 4 in ~/.config/MX-Linux/mx-snapshot.conf solved it. Thanks.