Lost my video after startup / reboot

[jsluk]

Hi all,
I have a very strange behavior. My MX XFCE desktop has been stable for years. Now after a restart, the screen is blank / dark and I cannot get any video at all unless I reboot. I don't have the system info right now because I am logging in from a different Linux operation system. Please help and best regards.

[j2mcgreg]

We will need a QSI from the problem machine --> one from a live session will suffice.

[jsluk]

Thanks j2mcgreg. Sorry but what is QSI?

[j2mcgreg]

Thanks j2mcgreg. Sorry but what is QSI?

You need to post the output from the QSI utility. The Quick System Info (QSI) utility is located in MX Tools and its output is automatically formatted for use here in the forum. Run the QSI utility, click “Copy for Forum” at the bottom and then just paste it here in your thread.

[jsluk]

j2mcgreg, here is my QSI. I can boot into the system no problem. But after a while, the screen goes blank and I cannot recover from it. Thanks.

Code: Select all

System:
  Kernel: 6.1.0-38-amd64 [6.1.147-1] arch: x86_64 bits: 64 compiler: gcc v: 12.2.0
    parameters: BOOT_IMAGE=/boot/vmlinuz-6.1.0-38-amd64 root=UUID=<filter> ro quiet splash
  Desktop: Xfce v: 4.20.0 tk: Gtk v: 3.24.38 info: xfce4-panel wm: xfwm v: 4.20.0 vt: 7
    dm: LightDM v: 1.32.0 Distro: MX-23.6_x64 Libretto Jan 12  2025 base: Debian GNU/Linux 12
    (bookworm)
Machine:
  Type: Desktop Mobo: ASUSTeK model: P8Z77-V DELUXE v: Rev 1.xx serial: <superuser required>
    UEFI: American Megatrends v: 2104 date: 08/13/2013
Battery:
  Device-1: hidpp_battery_0 model: Logitech Marathon Mouse/Performance Plus M705 serial: <filter>
    charge: 55% (should be ignored) rechargeable: yes status: discharging
CPU:
  Info: model: Intel Core i5-3570K bits: 64 type: MCP arch: Ivy Bridge gen: core 3 level: v2
    built: 2012-15 process: Intel 22nm family: 6 model-id: 0x3A (58) stepping: 9 microcode: 0x21
  Topology: cpus: 1x cores: 4 smt: <unsupported> cache: L1: 256 KiB desc: d-4x32 KiB; i-4x32 KiB
    L2: 1024 KiB desc: 4x256 KiB L3: 6 MiB desc: 1x6 MiB
  Speed (MHz): avg: 1650 high: 1727 min/max: 1600/3800 scaling: driver: intel_cpufreq
    governor: ondemand cores: 1: 1605 2: 1605 3: 1727 4: 1665 bogomips: 27281
  Flags: avx ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3
  Vulnerabilities:
  Type: gather_data_sampling status: Not affected
  Type: indirect_target_selection status: Not affected
  Type: itlb_multihit status: KVM: VMX unsupported
  Type: l1tf mitigation: PTE Inversion
  Type: mds mitigation: Clear CPU buffers; SMT disabled
  Type: meltdown mitigation: PTI
  Type: mmio_stale_data status: Unknown: No mitigations
  Type: reg_file_data_sampling status: Not affected
  Type: retbleed status: Not affected
  Type: spec_rstack_overflow status: Not affected
  Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via prctl
  Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer sanitization
  Type: spectre_v2 mitigation: Retpolines; IBPB: conditional; IBRS_FW; STIBP: disabled; RSB
    filling; PBRSB-eIBRS: Not affected; BHI: Not affected
  Type: srbds status: Vulnerable: No microcode
  Type: tsa status: Not affected
  Type: tsx_async_abort status: Not affected
Graphics:
  Device-1: AMD Ellesmere [Radeon RX 470/480/570/570X/580/580X/590] vendor: Sapphire driver: amdgpu
    v: kernel arch: GCN-4 code: Arctic Islands process: GF 14nm built: 2016-20 pcie: gen: 3
    speed: 8 GT/s lanes: 16 ports: active: HDMI-A-1 empty: DP-1, DP-2, DVI-D-1, HDMI-A-2
    bus-ID: 01:00.0 chip-ID: 1002:67df class-ID: 0300 temp: 46.0 C
  Display: x11 server: X.Org v: 1.21.1.7 compositor: xfwm v: 4.20.0 driver: X: loaded: amdgpu
    unloaded: fbdev,modesetting,vesa dri: radeonsi gpu: amdgpu display-ID: :0.0 screens: 1
  Screen-1: 0 s-res: 2560x1440 s-dpi: 96 s-size: 678x382mm (26.69x15.04") s-diag: 778mm (30.64")
  Monitor-1: HDMI-A-1 mapped: HDMI-A-0 model: Acer ET322QU serial: <filter> built: 2019
    res: 2560x1440 hz: 75 dpi: 93 gamma: 1.2 size: 698x393mm (27.48x15.47") diag: 801mm (31.5")
    ratio: 16:9 modes: max: 2560x1440 min: 640x480
  API: OpenGL v: 4.6 Mesa 22.3.6 renderer: AMD Radeon RX 570 Series (polaris10 LLVM 15.0.6 DRM
    3.49 6.1.0-38-amd64) direct-render: Yes
Audio:
  Device-1: Intel 7 Series/C216 Family High Definition Audio vendor: ASUSTeK 7
    driver: snd_hda_intel v: kernel bus-ID: 00:1b.0 chip-ID: 8086:1e20 class-ID: 0403
  Device-2: AMD Ellesmere HDMI Audio [Radeon RX 470/480 / 570/580/590] vendor: Sapphire
    driver: snd_hda_intel v: kernel pcie: gen: 1 speed: 2.5 GT/s lanes: 16 link-max: gen: 3
    speed: 8 GT/s bus-ID: 01:00.1 chip-ID: 1002:aaf0 class-ID: 0403
  API: ALSA v: k6.1.0-38-amd64 status: kernel-api tools: alsamixer,amixer
  Server-1: PipeWire v: 1.0.0 status: active with: 1: pipewire-pulse status: active
    2: wireplumber status: active 3: pipewire-alsa type: plugin 4: pw-jack type: plugin
    tools: pactl,pw-cat,pw-cli,wpctl
Network:
  Device-1: Intel 82579V Gigabit Network vendor: ASUSTeK P8P67 Deluxe driver: e1000e v: kernel
    port: f040 bus-ID: 00:19.0 chip-ID: 8086:1503 class-ID: 0200
  IF: eth1 state: up speed: 1000 Mbps duplex: full mac: <filter>
  Device-2: Intel Wireless 7265 driver: iwlwifi v: kernel modules: wl pcie: gen: 1
    speed: 2.5 GT/s lanes: 1 bus-ID: 07:00.0 chip-ID: 8086:095a class-ID: 0280
  IF: wlan0 state: up mac: <filter>
  Device-3: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet vendor: ASUSTeK P8 series
    driver: r8169 v: kernel pcie: gen: 1 speed: 2.5 GT/s lanes: 1 port: b000 bus-ID: 0c:00.0
    chip-ID: 10ec:8168 class-ID: 0200
  IF: eth0 state: down mac: <filter>
Bluetooth:
  Device-1: ASUSTek BCM20702A0 type: USB driver: btusb v: 0.8 bus-ID: 1-1.1:3 chip-ID: 0b05:17b5
    class-ID: fe01 serial: <filter>
  Report: hciconfig ID: hci0 rfk-id: 1 state: up address: <filter> bt-v: 2.1 lmp-v: 4.0
    sub-v: 220e hci-v: 4.0 rev: 1000
  Info: acl-mtu: 1021:8 sco-mtu: 64:1 link-policy: rswitch sniff link-mode: peripheral accept
    service-classes: rendering, capturing, object transfer, audio, telephony
Drives:
  Local Storage: total: 3.84 TiB used: 20.75 GiB (0.5%)
  SMART Message: Unable to run smartctl. Root privileges required.
  ID-1: /dev/sda maj-min: 8:0 vendor: Kingston model: SA400S37480G size: 447.13 GiB block-size:
    physical: 512 B logical: 512 B speed: 6.0 Gb/s type: SSD serial: <filter> rev: 66B5 scheme: GPT
  ID-2: /dev/sdb maj-min: 8:16 vendor: Samsung model: SSD 840 PRO Series size: 238.47 GiB
    block-size: physical: 512 B logical: 512 B speed: 6.0 Gb/s type: SSD serial: <filter> rev: 3B0Q
    scheme: GPT
  ID-3: /dev/sdc maj-min: 8:32 vendor: Kingston model: SA400S37480G size: 447.13 GiB block-size:
    physical: 512 B logical: 512 B speed: 6.0 Gb/s type: SSD serial: <filter> rev: 66B5 scheme: GPT
  ID-4: /dev/sdd maj-min: 8:48 type: USB vendor: Sabrent model: SABRENT size: 2.73 TiB
    block-size: physical: 4096 B logical: 512 B type: N/A serial: <filter> rev: 4102 scheme: GPT
  SMART Message: Unknown USB bridge. Flash drive/Unsupported enclosure?
Partition:
  ID-1: / raw-size: 446.88 GiB size: 438.79 GiB (98.19%) used: 20.75 GiB (4.7%) fs: ext4
    dev: /dev/sda2 maj-min: 8:2
  ID-2: /boot/efi raw-size: 256 MiB size: 252 MiB (98.46%) used: 274 KiB (0.1%) fs: vfat
    dev: /dev/sda1 maj-min: 8:1
Swap:
  Kernel: swappiness: 15 (default 60) cache-pressure: 100 (default)
  ID-1: swap-1 type: file size: 4 GiB used: 0 KiB (0.0%) priority: -2 file: /swap/swap
Sensors:
  System Temperatures: cpu: 31.0 C mobo: N/A gpu: amdgpu temp: 46.0 C
  Fan Speeds (RPM): N/A gpu: amdgpu fan: 800
Repos:
  Packages: pm: dpkg pkgs: 2159 libs: 1073 tools: apt,apt-get,aptitude,nala,synaptic pm: rpm
    pkgs: 0 pm: flatpak pkgs: 0
  No active apt repos in: /etc/apt/sources.list
  Active apt repos in: /etc/apt/sources.list.d/brave-browser-release.list
    1: deb [arch=amd64 signed-by=/usr/share/keyrings/brave-browser-archive-keyring.gpg] https://brave-browser-apt-release.s3.brave.com/ stable main
  Active apt repos in: /etc/apt/sources.list.d/debian-stable-updates.list
    1: deb http://deb.debian.org/debian bookworm-updates main contrib non-free non-free-firmware
  Active apt repos in: /etc/apt/sources.list.d/debian.list
    1: deb http://deb.debian.org/debian bookworm main contrib non-free non-free-firmware
    2: deb http://security.debian.org/debian-security bookworm-security main contrib non-free non-free-firmware
  Active apt repos in: /etc/apt/sources.list.d/mx.list
    1: deb http://mirror.math.princeton.edu/pub/mxlinux/mx/repo/ bookworm main non-free
Info:
  Processes: 307 Uptime: 3m wakeups: 3 Memory: 15.56 GiB used: 2.17 GiB (13.9%) Init: SysVinit
  v: 3.06 runlevel: 5 default: graphical tool: systemctl Compilers: gcc: 12.2.0 alt: 12
  Client: shell wrapper v: 5.2.15-release inxi: 3.3.26
Boot Mode: UEFI