[SOLVED] Brother DCP-L2510D not recognized by Document Scanner  [Solved]

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michaelbr
Posts: 230
Joined: Thu Dec 05, 2019 4:33 am

[SOLVED] Brother DCP-L2510D not recognized by Document Scanner

#1 Post by michaelbr »

This is a brand new MX 23.5 install, I installed the drivers on the Brother's website, Print setting can see it, but Document Scanner can't find it. Is there a better scanner for MX or it's just adjustment in Document Scanner? How can I troubleshoot it?
QSI

Code: Select all

System:
  Kernel: 6.1.0-31-amd64 [6.1.128-1] arch: x86_64 bits: 64 compiler: gcc v: 12.2.0
    parameters: BOOT_IMAGE=/boot/vmlinuz-6.1.0-31-amd64 root=UUID=<filter> ro quiet splash
    init=/lib/systemd/systemd
  Desktop: Xfce v: 4.20.0 tk: Gtk v: 3.24.38 info: xfce4-panel wm: xfwm v: 4.20.0 vt: 7
    dm: LightDM v: 1.32.0 Distro: MX-23.5_x64 Libretto Jan 12  2025 base: Debian GNU/Linux 12
    (bookworm)
Machine:
  Type: Laptop System: LENOVO product: 20236 v: Lenovo G500 serial: <superuser required> Chassis:
    type: 10 v: Lenovo G500 serial: <superuser required>
  Mobo: LENOVO model: INVALID v: 00000000Not Defined serial: <superuser required> UEFI: LENOVO
    v: 78CN22WW(V2.00) date: 08/23/2013
CPU:
  Info: model: Intel Core i3-3110M bits: 64 type: MT MCP arch: Ivy Bridge gen: core 3 level: v2
    built: 2012-15 process: Intel 22nm family: 6 model-id: 0x3A (58) stepping: 9 microcode: 0x21
  Topology: cpus: 1x cores: 2 tpc: 2 threads: 4 smt: enabled cache: L1: 128 KiB
    desc: d-2x32 KiB; i-2x32 KiB L2: 512 KiB desc: 2x256 KiB L3: 3 MiB desc: 1x3 MiB
  Speed (MHz): avg: 1261 high: 1296 min/max: 1200/2400 scaling: driver: intel_cpufreq
    governor: ondemand cores: 1: 1253 2: 1282 3: 1216 4: 1296 bogomips: 19156
  Flags: avx ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
  Vulnerabilities:
  Type: gather_data_sampling status: Not affected
  Type: itlb_multihit status: KVM: VMX disabled
  Type: l1tf mitigation: PTE Inversion; VMX: conditional cache flushes, SMT vulnerable
  Type: mds mitigation: Clear CPU buffers; SMT vulnerable
  Type: meltdown mitigation: PTI
  Type: mmio_stale_data status: Unknown: No mitigations
  Type: reg_file_data_sampling status: Not affected
  Type: retbleed status: Not affected
  Type: spec_rstack_overflow status: Not affected
  Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via prctl
  Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer sanitization
  Type: spectre_v2 mitigation: Retpolines; IBPB: conditional; IBRS_FW; STIBP: conditional; RSB
    filling; PBRSB-eIBRS: Not affected; BHI: Not affected
  Type: srbds status: Not affected
  Type: tsx_async_abort status: Not affected
Graphics:
  Device-1: Intel 3rd Gen Core processor Graphics vendor: Lenovo driver: i915 v: kernel arch: Gen-7
    process: Intel 22nm built: 2012-13 ports: active: LVDS-1 empty: DP-1,HDMI-A-1,VGA-1
    bus-ID: 00:02.0 chip-ID: 8086:0166 class-ID: 0300
  Device-2: Realtek Lenovo EasyCamera type: USB driver: uvcvideo bus-ID: 2-4:2 chip-ID: 0bda:5728
    class-ID: 0e02 serial: <filter>
  Display: x11 server: X.Org v: 1.21.1.7 compositor: xfwm v: 4.20.0 driver: X:
    loaded: modesetting unloaded: fbdev,vesa dri: crocus gpu: i915 display-ID: :0.0 screens: 1
  Screen-1: 0 s-res: 1366x768 s-dpi: 96 s-size: 362x204mm (14.25x8.03") s-diag: 416mm (16.36")
  Monitor-1: LVDS-1 model: Samsung 0x4752 built: 2012 res: 1366x768 hz: 60 dpi: 101 gamma: 1.2
    size: 344x194mm (13.54x7.64") diag: 395mm (15.5") ratio: 16:9 modes: 1366x768
  API: OpenGL v: 4.2 Mesa 22.3.6 renderer: Mesa Intel HD Graphics 4000 (IVB GT2)
    direct-render: Yes
Audio:
  Device-1: Intel 7 Series/C216 Family High Definition Audio vendor: Lenovo 7 driver: snd_hda_intel
    v: kernel bus-ID: 00:1b.0 chip-ID: 8086:1e20 class-ID: 0403
  API: ALSA v: k6.1.0-31-amd64 status: kernel-api tools: alsamixer,amixer
  Server-1: PipeWire v: 1.0.0 status: active with: 1: pipewire-pulse status: active
    2: wireplumber status: active 3: pipewire-alsa type: plugin 4: pw-jack type: plugin
    tools: pactl,pw-cat,pw-cli,wpctl
Network:
  Device-1: Qualcomm Atheros QCA8172 Fast Ethernet vendor: Lenovo driver: alx v: kernel pcie:
    gen: 1 speed: 2.5 GT/s lanes: 1 port: 2000 bus-ID: 01:00.0 chip-ID: 1969:10a0 class-ID: 0200
  IF: eth0 state: up speed: 100 Mbps duplex: full mac: <filter>
  Device-2: Qualcomm Atheros AR9485 Wireless Network Adapter vendor: Lenovo driver: ath9k
    v: kernel modules: wl pcie: gen: 1 speed: 2.5 GT/s lanes: 1 bus-ID: 02:00.0 chip-ID: 168c:0032
    class-ID: 0280
  IF: wlan0 state: down mac: <filter>
Drives:
  Local Storage: total: 931.51 GiB used: 517 GiB (55.5%)
  SMART Message: Unable to run smartctl. Root privileges required.
  ID-1: /dev/sda maj-min: 8:0 vendor: Seagate model: ST1000LM048-2E7172 size: 931.51 GiB
    block-size: physical: 4096 B logical: 512 B speed: 6.0 Gb/s type: HDD rpm: 5400 serial: <filter>
    rev: 0001 scheme: GPT
Partition:
  ID-1: / raw-size: 97.66 GiB size: 95.56 GiB (97.86%) used: 29.88 GiB (31.3%) fs: ext4
    dev: /dev/sda2 maj-min: 8:2
  ID-2: /boot/efi raw-size: 100 MiB size: 98.4 MiB (98.42%) used: 5.7 MiB (5.8%) fs: vfat
    dev: /dev/sda5 maj-min: 8:5
Swap:
  Kernel: swappiness: 15 (default 60) cache-pressure: 100 (default)
  ID-1: swap-1 type: partition size: 2.93 GiB used: 0 KiB (0.0%) priority: -2 dev: /dev/sda3
    maj-min: 8:3
Sensors:
  System Temperatures: cpu: 43.0 C mobo: N/A
  Fan Speeds (RPM): N/A
Repos:
  Packages: 2235 pm: dpkg pkgs: 2228 libs: 1105 tools: apt,apt-get,aptitude,nala,synaptic pm: rpm
    pkgs: 0 pm: flatpak pkgs: 7
  No active apt repos in: /etc/apt/sources.list
  Active apt repos in: /etc/apt/sources.list.d/debian-stable-updates.list
    1: deb http://deb.debian.org/debian bookworm-updates main contrib non-free non-free-firmware
  Active apt repos in: /etc/apt/sources.list.d/debian.list
    1: deb http://deb.debian.org/debian bookworm main contrib non-free non-free-firmware
    2: deb http://security.debian.org/debian-security bookworm-security main contrib non-free non-free-firmware
  Active apt repos in: /etc/apt/sources.list.d/microsoft-edge.list
    1: deb [arch=amd64] https://packages.microsoft.com/repos/edge/ stable main
  Active apt repos in: /etc/apt/sources.list.d/mx.list
    1: deb http://ftp.cica.es/mirrors/Linux/MX-Packages/mx/repo/ bookworm main non-free
  Active apt repos in: /etc/apt/sources.list.d/protonvpn-stable.list
    1: deb [signed-by=/usr/share/keyrings/protonvpn-stable-archive-keyring.gpg] https://repo.protonvpn.com/debian stable main
  Active apt repos in: /etc/apt/sources.list.d/extrepo_librewolf.sources
    1: deb [arch=amd64 arm64] https://repo.librewolf.net librewolf main
Info:
  Processes: 258 Uptime: 16m wakeups: 1 Memory: 5.69 GiB used: 4.08 GiB (71.8%) Init: systemd
  v: 252 target: graphical (5) default: graphical tool: systemctl Compilers: gcc: 12.2.0 alt: 12
  Client: shell wrapper v: 5.2.15-release inxi: 3.3.26
Boot Mode: UEFI
Last edited by michaelbr on Fri Feb 14, 2025 7:47 am, edited 1 time in total.
AMD Ryzen 5 Pro 2500U, 16GB, 512 SSD, 1TB HDD, MX23.2
Thanks so much for your comment/suggestion
Michael
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Eadwine Rose
Administrator
Posts: 15276
Joined: Wed Jul 12, 2006 2:10 am

Re: Brother DCP-L2510D not recognized by Document Scanner

#2 Post by Eadwine Rose »

Can you run the scanner program through the terminal and then paste the output using code tags, command is

Code: Select all

simple-scan
Also, if it is connected to usb, please post the output of

Code: Select all

lsusb
MX-23.6_x64 July 31 2023 * 6.1.0-39amd64 ext4 Xfce 4.20.0 * 8-core AMD Ryzen 7 2700
Asus TUF B450-Plus Gaming UEFI * Asus GTX 1050 Ti Nvidia 535.247.01 * 2x16Gb DDR4 2666 Kingston HyperX Predator
Samsung 870EVO * Samsung S24D330 & P2250 * HP Envy 5030
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j2mcgreg
Global Moderator
Posts: 7219
Joined: Tue Oct 23, 2007 12:04 pm

Re: Brother DCP-L2510D not recognized by Document Scanner  [Solved]

#3 Post by j2mcgreg »

You could try naps2. @CharlesV has recommended it to several folks who have had issues with Simple Scan.
https://www.naps2.com/
HP 15; ryzen 3 5300U APU; 500 Gb SSD; 8GB ram
HP 17; ryzen 3 3200; 500 GB SSD; 12 GB ram
Idea Center 3; 12 gen i5; 256 GB ssd;

In Linux, newer isn't always better. The best solution is the one that works.
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User avatar
michaelbr
Posts: 230
Joined: Thu Dec 05, 2019 4:33 am

Re: Brother DCP-L2510D not recognized by Document Scanner

#4 Post by michaelbr »

Eadwine Rose wrote: Fri Feb 14, 2025 4:47 am

Code: Select all

simple-scan
Also, if it is connected to usb, please post the output of

Code: Select all

lsusb
simple-scan did not give any output, it brought up GUI Document Scanner, and the same message as before, no scanner found.

this is the output of lsusb (the printer is connected through USB)

Code: Select all

Bus 004 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 004 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 005: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller
Bus 001 Device 003: ID 275d:0ba6  USB OPTICAL MOUSE 
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 002 Device 002: ID 0bda:5728 Realtek Semiconductor Corp. Lenovo EasyCamera
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
AMD Ryzen 5 Pro 2500U, 16GB, 512 SSD, 1TB HDD, MX23.2
Thanks so much for your comment/suggestion
Michael
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User avatar
michaelbr
Posts: 230
Joined: Thu Dec 05, 2019 4:33 am

Re: Brother DCP-L2510D not recognized by Document Scanner

#5 Post by michaelbr »

Thanks you all for your feedback, it's working with NAPS2.
AMD Ryzen 5 Pro 2500U, 16GB, 512 SSD, 1TB HDD, MX23.2
Thanks so much for your comment/suggestion
Michael
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