Audio totally disappearing randomly

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Author
BlueDragon
Posts: 29
Joined: Sun Sep 10, 2023 8:54 pm

Audio totally disappearing randomly

#1 Post by BlueDragon »

That's making me insane for a couple of weeks by now. :bawling: Generally I always somehow find a solution but until now, the only "solution" is to log out and in again. :frustrated:

So there's not much I can say about it. I could never see any problem in any log I opened and I could never connect the disappearance with any direct action. Actually it's rather (or only?) happening, when I'm not using the PC. The present powersaving settings only switch off the monitor with the integrated USB hub. When I switch it on again, if I'm lucky, the sound is still available. If not, there is simply a red bar over the Audio Volume tray icon in the bottom right corner of the screen. If I open the audio system settings, it's totally blank. I spent countless hours trying all possible tools and cli commands to check the audio hard and software, at absolutely no avail.

Moreover I read many threads, here and at other places. Still I couldn't find somehow any connection. There was this configuration problem (mistake) some time in december 2023 and I first thought, it could be connected somehow but apparently no. Updating the kernel, except bringing all the additional problems which I had after that (I always need to totally rebuild the NVIDIA drivers), unfortunately did also not change anything.

I'm open for (good) suggestions. :crossfingers:

Thanks!!

Code: Select all

perl: warning: Setting locale failed.
perl: warning: Please check that your locale settings:
	LANGUAGE = "",
	LC_ALL = (unset),
	LC_MONETARY = "de_CH.UTF-8",
	LC_MEASUREMENT = "de_CH.UTF-8",
	LC_TIME = "en_CH.UTF-8",
	LC_NUMERIC = "de_CH.UTF-8",
	LANG = "en_GB.UTF-8"
    are supported and installed on your system.
perl: warning: Falling back to a fallback locale ("en_GB.UTF-8").
perl: warning: Setting locale failed.
perl: warning: Please check that your locale settings:
	LANGUAGE = "",
	LC_ALL = (unset),
	LC_MONETARY = "de_CH.UTF-8",
	LC_MEASUREMENT = "de_CH.UTF-8",
	LC_TIME = "en_CH.UTF-8",
	LC_NUMERIC = "de_CH.UTF-8",
	LANG = "en_GB.UTF-8"
    are supported and installed on your system.
perl: warning: Falling back to a fallback locale ("en_GB.UTF-8").
System:
  Kernel: 6.1.0-17-amd64 [6.1.69-1] arch: x86_64 bits: 64 compiler: gcc v: 12.2.0
    parameters: BOOT_IMAGE=/boot/vmlinuz-6.1.0-17-amd64 root=UUID=<filter> ro
  Desktop: KDE Plasma v: 5.27.5 wm: kwin_x11 vt: 7 dm: SDDM Distro: MX-23.1_KDE_x64 Libretto
    July 31 2023 base: Debian GNU/Linux 12 (bookworm)
Machine:
  Type: Desktop System: Gigabyte product: Z97-D3H v: N/A serial: <superuser required> Chassis:
    type: 3 serial: <superuser required>
  Mobo: Gigabyte model: Z97-D3H-CF v: x.x serial: <superuser required> UEFI: American Megatrends
    v: F9 date: 09/18/2015
CPU:
  Info: model: Intel Core i5-4440 bits: 64 type: MCP arch: Haswell gen: core 4 level: v3
    note: check built: 2013-15 process: Intel 22nm family: 6 model-id: 0x3C (60) stepping: 3
    microcode: 0x28
  Topology: cpus: 1x cores: 4 smt: <unsupported> cache: L1: 256 KiB desc: d-4x32 KiB; i-4x32 KiB
    L2: 1024 KiB desc: 4x256 KiB L3: 6 MiB desc: 1x6 MiB
  Speed (MHz): avg: 1400 min/max: 800/3300 scaling: driver: intel_cpufreq governor: ondemand
    cores: 1: 1400 2: 1400 3: 1400 4: 1400 bogomips: 24798
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
  Vulnerabilities:
  Type: gather_data_sampling status: Not affected
  Type: itlb_multihit status: KVM: VMX disabled
  Type: l1tf mitigation: PTE Inversion; VMX: conditional cache flushes, SMT disabled
  Type: mds mitigation: Clear CPU buffers; SMT disabled
  Type: meltdown mitigation: PTI
  Type: mmio_stale_data status: Unknown: No mitigations
  Type: retbleed status: Not affected
  Type: spec_rstack_overflow status: Not affected
  Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via prctl
  Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer sanitization
  Type: spectre_v2 mitigation: Retpolines, IBPB: conditional, IBRS_FW, STIBP: disabled, RSB
    filling, PBRSB-eIBRS: Not affected
  Type: srbds mitigation: Microcode
  Type: tsx_async_abort status: Not affected
Graphics:
  Device-1: NVIDIA GF119 [GeForce GT 625 OEM] vendor: PC Partner / Sapphire driver: nvidia
    v: 390.157 non-free: series: 390.xx+ status: legacy-active (EOL~late 2022) arch: Fermi
    code: GF1xx process: 40/28nm built: 2010-16 pcie: gen: 2 speed: 5 GT/s lanes: 16
    bus-ID: 01:00.0 chip-ID: 10de:104b class-ID: 0300
  Device-2: Logitech Webcam C310 type: USB driver: snd-usb-audio,uvcvideo bus-ID: 2-6.1:36
    chip-ID: 046d:081b class-ID: 0102 serial: <filter>
  Display: x11 server: X.Org v: 1.21.1.7 with: Xwayland v: 22.1.9 compositor: kwin_x11 driver: X:
    loaded: nvidia gpu: nvidia display-ID: :0 screens: 1
  Screen-1: 0 s-res: 1920x1200 s-dpi: 93 s-size: 524x321mm (20.63x12.64") s-diag: 615mm (24.19")
  Monitor-1: HDMI-0 res: 1920x1200 hz: 60 dpi: 94 size: 518x324mm (20.39x12.76")
    diag: 611mm (24.05") modes: N/A
  API: OpenGL v: 4.6.0 NVIDIA 390.157 renderer: GeForce GT 625/PCIe/SSE2 direct-render: Yes
Audio:
  Device-1: Intel 9 Series Family HD Audio vendor: Gigabyte 9 driver: snd_hda_intel v: kernel
    bus-ID: 2-6.1:36 chip-ID: 046d:081b bus-ID: 00:1b.0 class-ID: 0102 chip-ID: 8086:8ca0
    serial: <filter> class-ID: 0403
  Device-2: NVIDIA GF119 HDMI Audio vendor: PC Partner / Sapphire driver: snd_hda_intel v: kernel
    pcie: gen: 2 speed: 5 GT/s lanes: 16 bus-ID: 01:00.1 chip-ID: 10de:0e08 class-ID: 0403
  Device-3: Logitech Webcam C310 type: USB driver: snd-usb-audio,uvcvideo
  API: ALSA v: k6.1.0-17-amd64 status: kernel-api tools: alsamixer,amixer
  Server-1: PipeWire v: 1.0.0 status: active with: 1: pipewire-pulse status: active
    2: wireplumber status: active 3: pipewire-alsa type: plugin 4: pw-jack type: plugin
    tools: pactl,pw-cat,pw-cli,wpctl
Network:
  Device-1: Intel Ethernet I217-V vendor: Gigabyte driver: e1000e v: kernel port: f040
    bus-ID: 00:19.0 chip-ID: 8086:153b class-ID: 0200
  IF: eth0 state: up speed: 100 Mbps duplex: full mac: <filter>
Drives:
  Local Storage: total: 21.03 TiB used: 18.9 TiB (89.9%)
  SMART Message: Unable to run smartctl. Root privileges required.
  ID-1: /dev/sda maj-min: 8:0 vendor: Western Digital model: WD40EURX-63BMCY0 size: 3.64 TiB
    block-size: physical: 4096 B logical: 512 B speed: 6.0 Gb/s type: HDD rpm: 5400 serial: <filter>
    rev: 0A80 scheme: GPT
  ID-2: /dev/sdb maj-min: 8:16 vendor: Western Digital model: WD20EZRX-00D8PB0 size: 1.82 TiB
    block-size: physical: 4096 B logical: 512 B speed: 6.0 Gb/s type: HDD rpm: 5400 serial: <filter>
    rev: 0A80 scheme: GPT
  ID-3: /dev/sdc maj-min: 8:32 vendor: Western Digital model: WD20EURX-63T0FY0 size: 1.82 TiB
    block-size: physical: 4096 B logical: 512 B speed: 6.0 Gb/s type: HDD rpm: 5400 serial: <filter>
    rev: 0A80 scheme: GPT
  ID-4: /dev/sdd maj-min: 8:48 vendor: Western Digital model: WD20EARX-00PASB0 size: 1.82 TiB
    block-size: physical: 4096 B logical: 512 B speed: 6.0 Gb/s type: N/A serial: <filter> rev: AB51
    scheme: GPT
  ID-5: /dev/sde maj-min: 8:64 vendor: Intel model: SSDSC2BW120A4 size: 111.79 GiB block-size:
    physical: 512 B logical: 512 B speed: 6.0 Gb/s type: SSD serial: <filter> rev: DC32 scheme: GPT
  ID-6: /dev/sdf maj-min: 8:80 vendor: Western Digital model: WD20EZRX-00D8PB0 size: 1.82 TiB
    block-size: physical: 4096 B logical: 512 B speed: 6.0 Gb/s type: HDD rpm: 5400 serial: <filter>
    rev: 0A80 scheme: GPT
  ID-7: /dev/sdg maj-min: 8:96 vendor: Western Digital model: WD20EARS-00MVWB0 size: 1.82 TiB
    block-size: physical: 512 B logical: 512 B speed: 3.0 Gb/s type: N/A serial: <filter> rev: AB51
    scheme: GPT
  ID-8: /dev/sdh maj-min: 8:112 vendor: Western Digital model: WD15EARS-00Z5B1 size: 1.36 TiB
    block-size: physical: 512 B logical: 512 B speed: 3.0 Gb/s type: N/A serial: <filter> rev: 0A80
    scheme: GPT
  ID-9: /dev/sdi maj-min: 8:128 type: USB vendor: Toshiba model: External USB 3.0
    size: 465.76 GiB block-size: physical: 512 B logical: 512 B type: N/A serial: <filter> rev: 0201
    scheme: MBR
  ID-10: /dev/sdj maj-min: 8:144 type: USB vendor: Toshiba model: EXTERNAL USB size: 3.64 TiB
    block-size: physical: 4096 B logical: 512 B type: N/A serial: <filter> rev: 5438 scheme: GPT
  ID-11: /dev/sdk maj-min: 8:160 type: USB vendor: Western Digital model: WD My Book 1140
    size: 2.73 TiB block-size: physical: 4096 B logical: 4096 B type: N/A serial: <filter> rev: 1022
    scheme: GPT
Partition:
  ID-1: / raw-size: 39.59 GiB size: 38.8 GiB (98.00%) used: 31.22 GiB (80.5%) fs: ext4
    dev: /dev/sde3 maj-min: 8:67
  ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%) used: 588 KiB (0.2%) fs: vfat
    dev: /dev/sde1 maj-min: 8:65
Swap:
  Kernel: swappiness: 15 (default 60) cache-pressure: 100 (default)
  ID-1: swap-1 type: partition size: 19.53 GiB used: 198.2 MiB (1.0%) priority: -2 dev: /dev/sde2
    maj-min: 8:66
Sensors:
  System Temperatures: cpu: 35.0 C mobo: N/A gpu: nvidia temp: 48 C
  Fan Speeds (RPM): N/A gpu: nvidia fan: 40%
Repos:
  Packages: 2899 pm: dpkg pkgs: 2890 libs: 1652 tools: apt,apt-get,aptitude,nala pm: rpm pkgs: 0
    pm: flatpak pkgs: 9
  No active apt repos in: /etc/apt/sources.list
  Active apt repos in: /etc/apt/sources.list.d/debian-stable-updates.list
    1: deb http://deb.debian.org/debian/ bookworm-updates main contrib non-free non-free-firmware
  Active apt repos in: /etc/apt/sources.list.d/debian.list
    1: deb http://deb.debian.org/debian/ bookworm main contrib non-free non-free-firmware
    2: deb http://security.debian.org/debian-security/ bookworm-security main contrib non-free non-free-firmware
  Active apt repos in: /etc/apt/sources.list.d/mx.list
    1: deb http://mirror.easyname.ch/mxlinux-packages/mx/repo/ bookworm main non-free
    2: deb http://mirror.easyname.ch/mxlinux-packages/mx/repo/ bookworm ahs
  Active apt repos in: /etc/apt/sources.list.d/skype-stable.list
    1: deb [arch=amd64] https://repo.skype.com/deb stable main
Info:
  Processes: 422 Uptime: 6d 1h 28m wakeups: 1 Memory: 15.52 GiB used: 4.14 GiB (26.7%)
  Init: SysVinit v: 3.06 runlevel: 5 default: graphical tool: systemctl Compilers: gcc: 12.2.0
  alt: 12 Client: shell wrapper v: 5.2.15-release inxi: 3.3.26
Boot Mode: UEFI
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User avatar
CharlesV
Administrator
Posts: 8180
Joined: Sun Jul 07, 2019 5:11 pm

Re: Audio totally disappearing randomly

#2 Post by CharlesV »

Please post your QSI. ( MX Menu, Quick System Info, Copy for Forum, Paste here )
*QSI = Quick System Info from menu (Copy for Forum)
*MXPI = MX Package Installer
*Please check the solved checkbox on the post that solved it.
*Linux -This is the way!
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BlueDragon
Posts: 29
Joined: Sun Sep 10, 2023 8:54 pm

Re: Audio totally disappearing randomly

#3 Post by BlueDragon »

CharlesV wrote: Sat Jan 20, 2024 11:49 pm Please post your QSI. ( MX Menu, Quick System Info, Copy for Forum, Paste here )
Hi CharlesV,
Well it's what I have already done (above). Is there something more I can or should do? :confused:
Thanks!
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Charlie Brown

Re: Audio totally disappearing randomly

#4 Post by Charlie Brown »

The weird part is that it happens even without a suspend.

What if you:

Code: Select all

sudo modprobe -r snd_hda_intel ; sudo modprobe snd_hda_intel
?


... Or, rather than a logout, what about these?

Code: Select all

plasmashell --replace
or

Code: Select all

plasmashell --replace &
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User avatar
CharlesV
Administrator
Posts: 8180
Joined: Sun Jul 07, 2019 5:11 pm

Re: Audio totally disappearing randomly

#5 Post by CharlesV »

BlueDragon wrote: Sun Jan 21, 2024 3:05 pm
CharlesV wrote: Sat Jan 20, 2024 11:49 pm Please post your QSI. ( MX Menu, Quick System Info, Copy for Forum, Paste here )
Hi CharlesV,
Well it's what I have already done (above). Is there something more I can or should do? :confused:
Thanks!
My Bad! I failed to scroll ;-/
*QSI = Quick System Info from menu (Copy for Forum)
*MXPI = MX Package Installer
*Please check the solved checkbox on the post that solved it.
*Linux -This is the way!
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User avatar
CharlesV
Administrator
Posts: 8180
Joined: Sun Jul 07, 2019 5:11 pm

Re: Audio totally disappearing randomly

#6 Post by CharlesV »

I am also going to suggest trying this out with a liquorix kernel. ( 6.5.11 or 6.6.9 ) both can be found in the MX Package Installer - Enabled Repos tab ) You need to install both linux-headers-xxx and linux-image-xxx for the version you try.

Reboot once installed and then do a qsi to verify your running what you just loaded. and test.
*QSI = Quick System Info from menu (Copy for Forum)
*MXPI = MX Package Installer
*Please check the solved checkbox on the post that solved it.
*Linux -This is the way!
Top
BlueDragon
Posts: 29
Joined: Sun Sep 10, 2023 8:54 pm

Re: Audio totally disappearing randomly

#7 Post by BlueDragon »

Charlie Brown wrote: Sun Jan 21, 2024 3:54 pm What if you:

Code: Select all

sudo modprobe -r snd_hda_intel ; sudo modprobe snd_hda_intel
?
If that is the command to remove and add again the snd_hda_intel module, then probably it's not the one we need here. The sound is coming over HDMI cable from the NVIDIA adapter. So maybe I should try this with the nvidia module?
Charlie Brown wrote: Sun Jan 21, 2024 3:54 pm ... Or, rather than a logout, what about these?

Code: Select all

plasmashell --replace
or

Code: Select all

plasmashell --replace &
I'll try next time it will have again disappeared. Seems the last 1-2 days, it feels that I'm searching... :laugh:
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BlueDragon
Posts: 29
Joined: Sun Sep 10, 2023 8:54 pm

Re: Audio totally disappearing randomly

#8 Post by BlueDragon »

CharlesV wrote: Sun Jan 21, 2024 4:10 pm I am also going to suggest trying this out with a liquorix kernel. ( 6.5.11 or 6.6.9 ) both can be found in the MX Package Installer - Enabled Repos tab ) You need to install both linux-headers-xxx and linux-image-xxx for the version you try.

Reboot once installed and then do a qsi to verify your running what you just loaded. and test.
Ok, as next stept, after what Charlie Brown suggested (much easier/quicker to do ;) ). I'll report ASAP.
Thanks to both!
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ghunter
Posts: 202
Joined: Mon May 29, 2023 12:40 am

Re: Audio totally disappearing randomly

#9 Post by ghunter »

Does KDE still have that extra sound layer called phonon?

If so, if above suggestions fail for you......try installing a running another desktop. Since you like big desktops try XFCE.
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User avatar
dolphin_oracle
Developer
Posts: 22857
Joined: Sun Dec 16, 2007 12:17 pm

Re: Audio totally disappearing randomly

#10 Post by dolphin_oracle »

try resetting pipewire

Code: Select all

pkill pipewire; pkill pipewire-pulse;pkill wireplumber; pipewire-start
http://www.youtube.com/runwiththedolphin
lenovo ThinkPad X1 Extreme Gen 4 - MX-23
FYI: mx "test" repo is not the same thing as debian testing repo.
Live system help document: https://mxlinux.org/wiki/help-antix-live-usb-system/
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