HP Envy 17-cw0023dx no sound ... [Solved]

[Charlie Brown]

... then ... since it gave some errors when trying to patch with the current Debian kernel, the only way (for now at least) is compiling a kernel and patching :)

[CharlesV]

Seems that way. I have ordered the usb sound card j2mcgreg mentioned and am going to try that... There are really only two things I "need" ... Sound and Mic when in a Zoom. (I believe my airpods will work - on both, they did on my 15" envy with this issue... however I cannot get my airpods back ;-p .. the gal has them and loves them and I almost lost my hand when I tried ... ( But christmas is coming ! )

My bluetooth speaker works fine for everything else.. but I need that mic.

[Charlie Brown]

Then, some of the parameters could work :

model=headset-mic
model=dell-headset-multi

(yes, though it's not a Dell :) )

also
model=auto


(... together with the previous one dspcfg ...) i.e.

Code: Select all

echo 'options snd-hda-intel model=dell-headset-multi enable=yes' | sudo tee -a /etc/modprobe.d/sound.conf

[CharlesV]

So these would just 'stack on' like this?

sound.conf

Code: Select all

options snd-hda-intel model=dell-headset-multi enable=yes
options snd-hda-intel model=headset-mic enable=yes

[ghunter]

Hi CharlesV

I failed to read the install script that I said was easily reversible. It installed some extra files please delete these

Code: Select all

cd /usr/local/bin
sudo rm -rf sof* mtrace-reader.py

These do not appear in our ahs package or debian packages.
I have already commented that they were built using a different glibc version so I was unable to run sof-probes
If you kept the unpack they are all named under the tools dir

2) as Liquorix kernels tend to update frequently I would agree that patching would be a pain.

[CharlesV]

Hi CharlesV

I failed to read the install script that I said was easily reversible. It installed some extra files please delete these

Code: Select all

cd /usr/local/bin
sudo rm -rf sof* mtrace-reader.py

These do not appear in our ahs package or debian packages.
I have already commented that they were built using a different glibc version so I was unable to run sof-probes
If you kept the unpack they are all named under the tools dir

2) as Liquorix kernels tend to update frequently I would agree that patching would be a pain.

Done sir. thank you.

[CharlesV]

@j2mcgreg The SoundBlaster Play3! arrived today, and installs perfect. I tried every combo and while I can once again see the sound is 'on the device' ... nothing comes back into the speaker. ( works fine for headphones or line out.)

I SEE the speakers as a choice, but... denied ... :-(

I tried both in mx21 and 23, save result.

I now have my OontZ bluetooth speaker connected and working if I need sound and it appears that the built in microphone is working now too... SO.. I can zoom around, listen to toons and am mobile with it.

I will continue to work towards getting native sound up on it, but at least I am functional at this time :-)

Thanks for the mention of the sound blaster, it gave me another method to try!

[j2mcgreg]

@j2mcgreg The SoundBlaster Play3! arrived today, and installs perfect. I tried every combo and while I can once again see the sound is 'on the device' ... nothing comes back into the speaker. ( works fine for headphones or line out.)

I SEE the speakers as a choice, but... denied ... :-(

I tried both in mx21 and 23, save result.

I now have my OontZ bluetooth speaker connected and working if I need sound and it appears that the built in microphone is working now too... SO.. I can zoom around, listen to toons and am mobile with it.

I will continue to work towards getting native sound up on it, but at least I am functional at this time :-)

Thanks for the mention of the sound blaster, it gave me another method to try!

Did you use MX Select Sound to make the Play3 the preferred sound card?

[CharlesV]

@j2mcgreg The SoundBlaster Play3! arrived today, and installs perfect. I tried every combo and while I can once again see the sound is 'on the device' ... nothing comes back into the speaker. ( works fine for headphones or line out.)

I SEE the speakers as a choice, but... denied ... :-(

I tried both in mx21 and 23, save result.

I now have my OontZ bluetooth speaker connected and working if I need sound and it appears that the built in microphone is working now too... SO.. I can zoom around, listen to toons and am mobile with it.

I will continue to work towards getting native sound up on it, but at least I am functional at this time :-)

Thanks for the mention of the sound blaster, it gave me another method to try!

Did you use MX Select Sound to make the Play3 the preferred sound card?

Yessir, also installed the Sound Switch utility and tried that as well.

[Charlie Brown]

... 'stack on' like this?..

Nope, one at a time.

Code: Select all

options snd-intel-dspcfg dsp_driver=1
options snd-hda-intel model=dell-headset-multi enable=yes

Next time just change the model=... part to headset-mic then to auto


P.S. Nice to hear your new device is ok and you liked it :)