Trouble installing packages [Solved]

[kloos]

Hi all,
I've done something and it's broken the package installer. When I try to install anything I get a message like this. In this case I am trying to install Strawberry. Any help would be happily received

E: rtl8821ce-dkms: installed rtl8821ce-dkms package post-installation script subprocess returned error exit status 10

[j2mcgreg]

We need your computer’s complete profile before we can proceed, so you need to post the output from the QSI utility. The Quick System Info (QSI) utility is located in MX Tools and its output is automatically formatted for use here in the forum. Run the QSI utility, click “Copy for Forum” at the bottom and then just paste it here in your thread.
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[kloos]

sure, here it is...

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System:    Kernel: 6.1.0-0.deb11.5-amd64 [6.1.12-1~bpo11+1] x86_64 bits: 64 compiler: gcc v: 10.2.1 
           parameters: BOOT_IMAGE=/boot/vmlinuz-6.1.0-0.deb11.5-amd64 
           root=UUID=<filter> ro quiet splash 
           Desktop: Xfce 4.18.1 tk: Gtk 3.24.24 info: xfce4-panel wm: xfwm 4.18.0 vt: 7 
           dm: LightDM 1.26.0 Distro: MX-21.3_x64 Wildflower January 15  2023 
           base: Debian GNU/Linux 11 (bullseye) 
Machine:   Type: Laptop System: Dell product: Latitude E6430 v: 01 serial: <filter> Chassis: 
           type: 9 serial: <filter> 
           Mobo: Dell model: 0CPWYR v: A00 serial: <filter> BIOS: Dell v: A24 date: 08/08/2019 
Battery:   ID-1: BAT0 charge: 4.5 Wh (100.0%) condition: 4.5/62.2 Wh (7.2%) volts: 12.0 min: 11.1 
           model: LGC-LGC2.8 DELL HMYXT3A type: Li-ion serial: <filter> status: Full 
CPU:       Info: Dual Core model: Intel Core i5-3340M bits: 64 type: MT MCP arch: Ivy Bridge 
           family: 6 model-id: 3A (58) stepping: 9 microcode: 21 cache: L2: 3 MiB 
           flags: avx lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 21528 
           Speed: 1785 MHz min/max: 1200/3400 MHz Core speeds (MHz): 1: 1841 2: 1888 3: 2272 
           4: 1746 
           Vulnerabilities: Type: itlb_multihit status: KVM: VMX disabled 
           Type: l1tf mitigation: PTE Inversion; VMX: conditional cache flushes, SMT vulnerable 
           Type: mds mitigation: Clear CPU buffers; SMT vulnerable 
           Type: meltdown mitigation: PTI 
           Type: mmio_stale_data status: Unknown: No mitigations 
           Type: retbleed status: Not affected 
           Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via prctl 
           Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer sanitization 
           Type: spectre_v2 mitigation: Retpolines, IBPB: conditional, IBRS_FW, STIBP: 
           conditional, RSB filling, PBRSB-eIBRS: Not affected 
           Type: srbds status: Vulnerable: No microcode 
           Type: tsx_async_abort status: Not affected 
Graphics:  Device-1: Intel 3rd Gen Core processor Graphics vendor: Dell driver: i915 v: kernel 
           bus-ID: 00:02.0 chip-ID: 8086:0166 class-ID: 0300 
           Device-2: Microdia Laptop_Integrated_Webcam_E4HD type: USB driver: uvcvideo 
           bus-ID: 1-1.5:4 chip-ID: 0c45:6449 class-ID: 0e02 
           Display: x11 server: X.Org 1.20.11 compositor: xfwm4 v: 4.18.0 driver: 
           loaded: modesetting unloaded: fbdev,vesa display-ID: :0.0 screens: 1 
           Screen-1: 0 s-res: 1366x768 s-dpi: 96 s-size: 361x203mm (14.2x8.0") 
           s-diag: 414mm (16.3") 
           Monitor-1: LVDS-1 res: 1366x768 hz: 60 dpi: 112 size: 309x174mm (12.2x6.9") 
           diag: 355mm (14") 
           OpenGL: renderer: Mesa DRI Intel HD Graphics 4000 (IVB GT2) v: 4.2 Mesa 20.3.5 
           compat-v: 3.0 direct render: Yes 
Audio:     Device-1: Intel 7 Series/C216 Family High Definition Audio vendor: Dell 
           driver: snd_hda_intel v: kernel bus-ID: 00:1b.0 chip-ID: 8086:1e20 class-ID: 0403 
           Sound Server-1: ALSA v: k6.1.0-0.deb11.5-amd64 running: yes 
           Sound Server-2: PulseAudio v: 15.0 running: yes 
           Sound Server-3: PipeWire v: 0.3.65 running: no 
Network:   Device-1: Intel 82579LM Gigabit Network vendor: Dell driver: e1000e v: kernel 
           port: f080 bus-ID: 00:19.0 chip-ID: 8086:1502 class-ID: 0200 
           IF: eth0 state: down mac: <filter> 
           Device-2: Intel Centrino Advanced-N 6205 [Taylor Peak] driver: iwlwifi v: kernel 
           modules: wl port: f040 bus-ID: 02:00.0 chip-ID: 8086:0082 class-ID: 0280 
           IF: wlan0 state: up mac: <filter> 
           IF-ID-1: lxcbr0 state: down mac: <filter> 
Bluetooth: Device-1: Dell BCM20702A0 Bluetooth Module type: USB driver: btusb v: 0.8 
           bus-ID: 1-1.4:3 chip-ID: 413c:8197 class-ID: fe01 serial: <filter> 
           Report: hciconfig ID: hci0 rfk-id: 4 state: up address: <filter> bt-v: 2.1 lmp-v: 4.0 
           sub-v: 220e hci-v: 4.0 rev: 1000 
           Info: acl-mtu: 1021:8 sco-mtu: 64:1 link-policy: rswitch sniff link-mode: slave accept 
           service-classes: rendering, capturing, object transfer, audio, telephony 
RAID:      Hardware-1: Intel 82801 Mobile SATA Controller [RAID mode] driver: ahci v: 3.0 
           port: f060 bus-ID: 00:1f.2 chip-ID: 8086.282a rev: 04 class-ID: 0104 
Drives:    Local Storage: total: 223.57 GiB used: 63.95 GiB (28.6%) 
           SMART Message: Unable to run smartctl. Root privileges required. 
           ID-1: /dev/sda maj-min: 8:0 vendor: Kingston model: SA400S37240G size: 223.57 GiB 
           block-size: physical: 512 B logical: 512 B speed: 6.0 Gb/s type: SSD serial: <filter> 
           rev: T1A3 scheme: MBR 
Partition: ID-1: / raw-size: 215.56 GiB size: 211.12 GiB (97.94%) used: 63.65 GiB (30.1%) fs: ext4 
           dev: /dev/sda1 maj-min: 8:1 
Swap:      Kernel: swappiness: 15 (default 60) cache-pressure: 100 (default) 
           ID-1: swap-1 type: partition size: 8 GiB used: 306.8 MiB (3.7%) priority: -2 
           dev: /dev/sda2 maj-min: 8:2 
Sensors:   System Temperatures: cpu: 51.0 C mobo: 36.0 C sodimm: SODIMM C 
           Fan Speeds (RPM): cpu: 2713 
Repos:     Packages: 2982 note: see --pkg apt: 2970 lib: 1536 flatpak: 12 
           No active apt repos in: /etc/apt/sources.list 
           Active apt repos in: /etc/apt/sources.list.d/debian-stable-updates.list 
           1: deb http://deb.debian.org/debian/ bullseye-updates main contrib non-free
           Active apt repos in: /etc/apt/sources.list.d/debian.list 
           1: deb http://deb.debian.org/debian/ bullseye main contrib non-free
           2: deb http://security.debian.org/debian-security/ bullseye-security main contrib non-free
           No active apt repos in: /etc/apt/sources.list.d/kubuntu-ppa-ubuntu-backports-mantic.list 
           Active apt repos in: /etc/apt/sources.list.d/mx.list 
           1: deb http://mxlinux.mirrors.uk2.net/packages/mx/repo/ bullseye non-free main
           Active apt repos in: /etc/apt/sources.list.d/signal-xenial-added-by-mxpi.list 
           1: deb [arch=amd64] https://updates.signal.org/desktop/apt/ xenial main
Info:      Processes: 246 Uptime: 5h 13m wakeups: 2 Memory: 7.67 GiB used: 4.25 GiB (55.4%) 
           Init: SysVinit v: 2.96 runlevel: 5 default: 5 tool: systemctl Compilers: gcc: N/A 
           alt: 10 Client: shell wrapper v: 5.1.4-release inxi: 3.3.06 
Boot Mode: BIOS (legacy, CSM, MBR)

[j2mcgreg]

It may be that your main repository is not as up to date as it should be. You can use Repo Manager in MX Tools to switch to Alblasserdam, The Netherlands which is the closest one to the UK which is owned and operated by the MX Team. After the switch, reboot or log out/ login, update and retry installing that package.

[kloos]

I tried that and I re-set to the original APT sources just in case that helped but seems that I have a bigger issue.

E: Unable to correct problems, you have held broken packages.

[j2mcgreg]

You can try fixing the broken packages with Synaptic : Edit --> Fix Broken Packages

It also may be that your use of an Ubuntu ppa in the past has irreparably harmed your system. Other than that both are Linux distros and both use the apt packaging system, there are no other commonalities between the two. We advise our users to refrain from accessing ppas because of the potential harm they can cause.

[kloos]

Thanks for your help. But Fix Broken Packages didn't do anything. The screen flashed for a split second, but nothing happened.

I am not sure what a ppa is, so if I have used one, it wasn't intentional.

[CharlesV]

A ppa is a Personal Package Archive. When you use apt, the areas / locations where software is loaded from. There is a kubuntu ppa in one of your repos, so that is probably what is being referred too. You should make sure that is disabled in the MX Repos .

To clean up broken packages, try these, one at a time in a terminal.

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sudo apt update --fix-missing 

Then

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sudo apt update

and try to install what you were after.

If it still is not working, then try

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sudo apt install --fix-broken

and try then update and try to install again.

[j2mcgreg]

@kloos wrote:

I am not sure what a ppa is, so if I have used one, it wasn't intentional.

From your QSI:

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No active apt repos in: /etc/apt/sources.list.d/kubuntu-ppa-ubuntu-backports-mantic.list 

Do you remember how you obtained that package? It easily could be the broken one.

[kloos]

Hmm, I tried installing Amarok from their website, so that might be the reason. It didn't install so I just moved on to another music player.

I tried the clean options but they didn't make a difference.