Scanner package missing?

[tekkaman]

Hello I'm having some trouble with scanning. Before testing MX on this laptop I tried Linux Mint. I had some very bad issues with video that I could not get video acceleration with any h264 html5 video so I dropped it for MX. But there was one thing that was working right with Mint and that was scanning. I didn't have to do anything and Mint recognized the network printer/scanner automatically. I could scan and print fine. The printer is a Xerox WorkCentre 4265. The printer is on the printer list. But when you try to use Document Scanner it says it can't find any.
Specs:

Code: Select all

System:    Kernel: 6.1.0-4mx-amd64 [6.1.11-1~mx21+1] x86_64 bits: 64 compiler: gcc v: 10.2.1 
           parameters: BOOT_IMAGE=/boot/vmlinuz-6.1.0-4mx-amd64 
           root=UUID=<filter> ro quiet splash 
           Desktop: KDE Plasma 5.20.5 wm: kwin_x11 vt: 7 dm: SDDM 
           Distro: MX-21.3_KDE_x64 Wildflower January 15  2023 
           base: Debian GNU/Linux 11 (bullseye) 
Machine:   Type: Laptop System: Dell product: Inspiron 15-7568 v: N/A serial: <filter> Chassis: 
           type: 9 serial: <filter> 
           Mobo: Dell model: 04KP76 v: A00 serial: <filter> UEFI-[Legacy]: Dell v: 1.26.1 
           date: 05/06/2021 
Battery:   ID-1: BAT0 charge: 34.2 Wh (100.0%) condition: 34.2/45.1 Wh (75.8%) volts: 12.3 
           min: 10.8 model: Sanyo DELL 4K8YH5A type: Li-ion serial: <filter> status: Full 
CPU:       Info: Dual Core model: Intel Core i7-6500U bits: 64 type: MT MCP arch: Skylake 
           family: 6 model-id: 4E (78) stepping: 3 microcode: F0 cache: L2: 4 MiB 
           flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 20799 
           Speed: 800 MHz min/max: 400/3100 MHz Core speeds (MHz): 1: 800 2: 800 3: 800 4: 800 
           Vulnerabilities: Type: itlb_multihit status: KVM: VMX disabled 
           Type: l1tf mitigation: PTE Inversion; VMX: conditional cache flushes, SMT vulnerable 
           Type: mds mitigation: Clear CPU buffers; SMT vulnerable 
           Type: meltdown mitigation: PTI 
           Type: mmio_stale_data mitigation: Clear CPU buffers; SMT vulnerable 
           Type: retbleed mitigation: IBRS 
           Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via prctl 
           Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer sanitization 
           Type: spectre_v2 
           mitigation: IBRS, IBPB: conditional, RSB filling, PBRSB-eIBRS: Not affected 
           Type: srbds mitigation: Microcode 
           Type: tsx_async_abort status: Not affected 
Graphics:  Device-1: Intel Skylake GT2 [HD Graphics 520] vendor: Dell driver: i915 v: kernel 
           bus-ID: 00:02.0 chip-ID: 8086:1916 class-ID: 0300 
           Device-2: Sunplus Innovation Integrated_Webcam_HD type: USB driver: uvcvideo 
           bus-ID: 1-5:3 chip-ID: 1bcf:28aa class-ID: 0e02 
           Display: x11 server: X.Org 1.20.14 compositor: kwin_x11 driver: loaded: modesetting 
           unloaded: fbdev,vesa display-ID: :0 screens: 1 
           Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 507x285mm (20.0x11.2") 
           s-diag: 582mm (22.9") 
           Monitor-1: eDP-1 res: 1920x1080 dpi: 142 size: 344x194mm (13.5x7.6") 
           diag: 395mm (15.5") 
           OpenGL: renderer: Mesa Intel HD Graphics 520 (SKL GT2) v: 4.6 Mesa 22.0.5 
           direct render: Yes 
Audio:     Device-1: Intel Sunrise Point-LP HD Audio vendor: Dell driver: snd_hda_intel v: kernel 
           alternate: snd_soc_skl,snd_sof_pci_intel_skl bus-ID: 00:1f.3 chip-ID: 8086:9d70 
           class-ID: 0403 
           Sound Server-1: ALSA v: k6.1.0-4mx-amd64 running: yes 
           Sound Server-2: PulseAudio v: 14.2 running: yes 
Network:   Device-1: Intel Wireless 3165 driver: iwlwifi v: kernel modules: wl port: f040 
           bus-ID: 01:00.0 chip-ID: 8086:3165 class-ID: 0280 
           IF: wlan0 state: up mac: <filter> 
Bluetooth: Device-1: Intel Bluetooth wireless interface type: USB driver: btusb v: 0.8 
           bus-ID: 1-8:5 chip-ID: 8087:0a2a class-ID: e001 
           Report: hciconfig ID: hci0 rfk-id: 1 state: up address: <filter> bt-v: 2.1 lmp-v: 4.2 
           sub-v: 1000 hci-v: 4.2 rev: 1000 
           Info: acl-mtu: 1021:5 sco-mtu: 96:6 link-policy: rswitch hold sniff 
           link-mode: slave accept service-classes: rendering, capturing, object transfer, audio 
Drives:    Local Storage: total: 931.51 GiB used: 22.46 GiB (2.4%) 
           SMART Message: Unable to run smartctl. Root privileges required. 
           ID-1: /dev/sda maj-min: 8:0 vendor: HGST (Hitachi) model: HTS541010A7E630 
           size: 931.51 GiB block-size: physical: 4096 B logical: 512 B speed: 6.0 Gb/s type: HDD 
           rpm: 5400 serial: <filter> rev: A4C0 scheme: MBR 
Partition: ID-1: / raw-size: 923.5 GiB size: 907.93 GiB (98.31%) used: 22.46 GiB (2.5%) fs: ext4 
           dev: /dev/sda1 maj-min: 8:1 
Swap:      Kernel: swappiness: 15 (default 60) cache-pressure: 100 (default) 
           ID-1: swap-1 type: partition size: 8 GiB used: 0 KiB (0.0%) priority: -2 dev: /dev/sda2 
           maj-min: 8:2 
Sensors:   System Temperatures: cpu: 45.0 C mobo: 43.0 C sodimm: SODIMM C 
           Fan Speeds (RPM): cpu: 0 
Repos:     Packages: note: see --pkg apt: 2351 lib: 1319 flatpak: 0 
           No active apt repos in: /etc/apt/sources.list 
           Active apt repos in: /etc/apt/sources.list.d/debian-stable-updates.list 
           1: deb http://deb.debian.org/debian bullseye-updates main contrib non-free
           Active apt repos in: /etc/apt/sources.list.d/debian.list 
           1: deb http://deb.debian.org/debian bullseye main contrib non-free
           2: deb http://security.debian.org/debian-security bullseye-security main contrib non-free
           Active apt repos in: /etc/apt/sources.list.d/google-chrome.list 
           1: deb [arch=amd64] https://dl.google.com/linux/chrome/deb/ stable main
           Active apt repos in: /etc/apt/sources.list.d/mx.list 
           1: deb http://mirror.cedia.org.ec/mx-workspace/mx/repo/ bullseye main non-free
           2: deb http://mirror.cedia.org.ec/mx-workspace/mx/repo/ bullseye ahs
           Active apt repos in: /etc/apt/sources.list.d/spotify.list 
           1: deb http://repository.spotify.com stable non-free
Info:      Processes: 196 Uptime: 5h 45m wakeups: 29551 Memory: 7.45 GiB used: 2.38 GiB (32.0%) 
           Init: SysVinit v: 2.96 runlevel: 5 default: 5 tool: systemctl Compilers: gcc: N/A 
           alt: 10 Client: shell wrapper v: 5.1.4-release inxi: 3.3.06 
Boot Mode: BIOS (legacy, CSM, MBR)

[j2mcgreg]

Xerox has a linux driver package for download, but it's only available as an rpm. See here:
https://www.support.xerox.com/en-us/content/109061

You can put in a package request (include this link) to see if our developers can rebuild it as a .deb for you:

https://forum.mxlinux.org/viewforum.php?f=147

[Stevo]

If you can run a Live session of Mint, and the scanner works there, maybe we can determine how it's doing that. IDK if we include simple-scan on KDE...

It's odd that the va-api Skylake video acceleration isn't working in Mint, but maybe they didn't include the necessary libva packages on the default install. I know we added those for Skylake back for MX 18, but the only browser I remember it being sorta easy to get it working was Chromium based ones.

[tekkaman]

MX KDE has something called document scanner but it looks just like simple scan. Maybe itś the same ? Would the printer-scanner be listed on Mint specs if I paste them here? Let me know the command or process. I have a Mint Matte iso

[Eadwine Rose]

That is the same software indeed.

[tekkaman]

Here's the picture from Linux Mint. It scans fine.

[markol]

Have you tried KDE's Skanlite?

There is also Skanpage for advanced scanning

[tekkaman]

Well I have tried Document Scanner and gscan2pdf. It doesn't see any scanners. I'll try Skanlite to see if it makes any difference.

[tekkaman]

Tried Skanlite and no luck. It doesn't work.

Screenshot_20230316_114033.png

[j2mcgreg]

I think that by no you will have realized that the package request that I suggested earlier is your best option.