MX-21 installation freezes after initial set-up

[Yoshio]

Hey there!

I have a big problem with installing MX-21 on my newly built PC.
Sofar I use MX-19 on my notebook without any problem and therefore wanted to use the latest version of it on my new PC.

As for my PC system:
Motherboard: ASUS TUF Gaming B550M-PLUS
Bios Version: 2423 x64 08-10-2021
Prozessor: AMD Ryzen 5 5600X
RAM 32GB
Graficscard: GeForce GTX275 noname brand

On this new PC I want to do a clean install of only MX-21.

What did I do sofar?
I changed the battery on the motherboard as I read that not saving the settings in Bios could be caused by a bad battery. Together with changing the battery I also rest the CMOS.
After this I tried several settings in the Bios so that I could install MX-21. Unfortunately without any success. The best I could get was a freez of the system after the initial set-up screen where it says: "Welcome to MX-21" and where I could choose my language, keyboard layout and time zone. After this initial settings and starting to install MX-21 it shows the next screen where it says something about MX-21 and a couple of dots underneath. On this screen the system freezes and the keyboard and mouse are deactivated.

The very same result I get, doesn't matter what settings I chose in the BIOS.
I tried a couple of combinations as for example but not exclusively:

• For every try -> Fast boot disable.

• Launch CSM to "enabled"

• Boot Device Control to "UEFI and Legacy"

• The other three "Boot from" options set to "UEFI only"

• OS Type set to "Other OS"

• Key Management "cleared"

• Boot Option #1 "UEFI: Intenso Alu Line"

• Boot Option #2 "Intenso Alu Line"

• After those setting I did a "Save Changes and Reset" when leaving the Bios.

Those initial settings I then tried with other combinations and changes in the settings as for example:

• Using the option in Bios for "Boot Override -> UEFI: Intenso Alu Line

• Or changing the "Boot from" options to "Legacy only" or "Ignore"

• Or changing the OS Type to "Windows UEFI mode" and restoring the standard Key Management

Those activities in Bios lead to three different "apparences" of the initial installation screen of MX-21
In some of the approaches I booted to a UEFI welcome screen. In others it even said UEFI Secure Boot (in the combination with OS type set to "Windows UEFI mode") or just showed the entry for installing "MX-21 x64 (October 20, 2021).

As for the version of MX-21 I tried both the MX-21_ahs_x64 and the MX-21_x64 wiht always the same outcome which had been either a straight reboot, not even entering the initial set-up/installation screen, or a freez after setting-up the language, keyboard lay-out and time zone with the keyboard and mouse being deactivated.

Any and all help is very much appreciated.

cheers,

Johannes

[Huckleberry Finn]

On live session : "Quick System Info" from Menu.

If there's such an option and especially if it's and SSD: Change sata mode to Ahci in Bios. Save and exit.
(If you have Windows, too first open Regedit before that and do this not to make it unbootable.)

And, if it's a Uefi pc: Prepare the usb stick with GPT - Uefi mode. (Otherwise it boots and installs but the installed system doesn't boot due to Grub issues). Then install with that.

[Yoshio]

Many thanks for the quick reply. Unfortunately I cannot even get into a live session. The "screen" to which I get to is the black one where one can do the very basic first setting for language, keyboard layout and time zone and then start into the live session, installation prozess. I mean, I do not get to the live desktop and therefore don't know how I can provide a "Quick System Info".
For creating the USB-stick I used the provided MX Live Usb Maker in the advanced advanced settings and ticked the box for "GPT-Partitiontable".

[Huckleberry Finn]

Ah, ok. When you were able to access the Welcome Screen have you tried any boot options?

You can press E then type

Code: Select all

nomodeset

after ... quiet splasht

then hit F10 to go on boot.

[Yoshio]

As in one video I saw, I tried the boot-option "from=usb" but the outcome had been the same with a frozen screen and the keyboard and mouse disabled.

Your other suggestion I will try and report back with the result.

[Yoshio]

Okay, I, once again, created the usb-stick anew using the MX Live USB Maker. As for the .iso I used the MX-21_ahs_x64 and I made sure to tick the box for GPT option.

The Bios setting had been:

• Fast Boot "disable"

• Launch CSM "enabled"

• Boot Device Control "UEFI and Legacy OPROM"

• Boot from Network Devices/Storage Devices/PCI-E/PCI Expansion Devices all set to "UEFI only"

• Secure Boot - OS Type set to "Other OS"

• Boot Option #1 set to "UEFI: Intenso Alu Line, Partition 2"

• Boot Option #2 set to "Intenso Alu Line"

And then used the option "UEFI: Intenso Alu Line, Partition2" from "Boot Override" to save and reboot out of Bios.

The next what I then saw was a "Welcome to GRUB!" line on the screen before being transvered to the "Welcome to MX-21_ahs (Wildflower)!" screen.

Here I then set my language, keyboard and timezone before highlighting the "MX-21 ahs x64 (November 22, 2021) entry and hitting "e".
Then I put the "nomodeset" like said in the line which says in total: "linux /antiX/${kernel} quiet splasht nosplash $@" so it finally said: "linux /antiX/${kernel} quiet splasht nomodeset nosplash $@" and had hit F10.
This resulted in a reboot.

Afte the reboot, without entering Bios, I came out at the Syslinux "MX-21 ahs x64 (Novembber 22, 2021)" screen, so I "Switch to Grub Bootloader", set my language, keyboard and time zone again, highlighted the MX-21 line and hitted "e".
Then I had put the "nomodeset" at: "linux /antiX/${kernel} quiet splasht nosplash nomodeset $@" and pushed F10.
This, as well, resulted in a reboot.

Besides that I check the entry for the "SATA Configuration" and made sure it is set to "AHCI" for the "SATA Mode".

[Huckleberry Finn]

If it was just a black screen or so then it would be normal or it would be probably due to graphics card.

But since it is

...resulted in a reboot.

that must be something else: Bios etc.. But this time you had already reset that to factory defaults ..

[Huckleberry Finn]

If you like, you can try this:

Boot that usb with the other pc. Then while on live session install the 5.16 kernel (for it's the newest) from Popular Apps tab in "MX Package Installer".

Then: "MX RemasterCC" from Menu.

Finally: "MX Live Usb Kernel Updater".

[Huckleberry Finn]

...After those setting I did a "Save Changes and Reset" when leaving the Bios.

In fact, just do this:

Reset to defaults ("Load Setup Defaults" or so) then save changes.
Then just change the secure boot to disabled and change to ahci,

then "save & exit".

If still not: Have a look if there's an upgrade available. (by Asus after 08-10-2021)

[Yoshio]

Actually it wasn't set to factory defaults so I did that and to leave the Bios I used then the "Save Changes and Reset" option.
After a reboot I saw at the screen which showed the following informations:

American Megatrends
ASUS TUF Gaming B550M_Plus ACPI Bios Revison 2423
CPU: AMD Ryzen 5 5600X 6-Core Processor
Speed: 3700MHz
Total Memory: 32768MB (DDR4-2666)
USB Devices total: 2 Drives, 2 Keyboards, 1 Mouse, 1 Hub
USB Drive #0: Intenso Alu Line
USB Drive '1: Intenso
Detected Devices...
Intenso Alu LIne
Intenso
SATA6G_1: Samsung SSD 870 QVO 2TB
M.2_2: Kingston SNVS500G
The VGA card is not supported by UEFI driver.
CSM settings have been changed for better compatibility.
For further adjustments, press [F1] to enter Bios setup.
If no adujstments needed, press [F2] to confirm the current settings and enter OS directly.

I then carried on by pressing F2 which brought me back to the "Welcome to MX-21_ahs (Wildflower)!" screen.

What does confuse but not surprises me a bit on the above quoted screen is the entry for the VGA card as it is old being a GeForce GTX275 from one of my old computers. My idea with the graphics card is to reuse it till the prices for a new card a back down to a more affordable level.
What iritates me in the above quote are the entries for the USB Devices as there are currently two external hard drives attached, one USB stick - being the MX-21 live usb stick, one keyboard and one mouse.

So, back at the Welcome screen of MX-21, first I got to the Syslinux and therefore changed to the GRUB, I then did everything as before and made the line look like this: "linux /antiX/${kernel} quiet splasht nosplash nomodeset $@".
This resulted then in getting me to the next screen which says:

MX 21_ahs (Wildflower)
.......

<Alt-F1> Den Bootprozess ansehen <Alt-F10> Hierher zurückkehren

at which the systems freezes again and the keyboard and mouse are deactivated.