Blank screen with cursor on Galaxy Book 12

When you run into problems installing MX Linux XFCE
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BroVoice
Posts: 2
Joined: Tue Sep 03, 2019 12:45 pm

Blank screen with cursor on Galaxy Book 12

#1 Post by BroVoice »

Hello.

I was helping my friend installing Mx Linux KDE on their Galaxy Book 12 i5-7200u. We followed the installation process well. Grub was installed on same drive using ESP option. Secure boot has been disabled as well. Once installation was over, rebooted and we received blank screen with cursor.

Any idea what could go wrong?

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j2mcgreg
Global Moderator
Posts: 7125
Joined: Tue Oct 23, 2007 12:04 pm

Re: Blank screen with cursor on Galaxy Book 12

#2 Post by j2mcgreg »

First of all, you need to boot that machine into a live session and then post its QSI here.
HP 15; ryzen 3 5300U APU; 500 Gb SSD; 8GB ram
HP 17; ryzen 3 3200; 500 GB SSD; 12 GB ram
Idea Center 3; 12 gen i5; 256 GB ssd;

In Linux, newer isn't always better. The best solution is the one that works.

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JayM
Posts: 6796
Joined: Tue Jan 08, 2019 3:47 am

Re: Blank screen with cursor on Galaxy Book 12

#3 Post by JayM »

QSI means Quick System Info.
Please read the Forum Rules, How To Ask For Help, How to Break Your System and Don't Break Debian. Always include your full Quick System Info (QSI) with each and every new help request.

BroVoice
Posts: 2
Joined: Tue Sep 03, 2019 12:45 pm

Re: Blank screen with cursor on Galaxy Book 12

#4 Post by BroVoice »

Ok, thanks. I will send QSI soon.

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