Dropbox's Invalid url error in MX23 [Solved]

[vicco]

Just upgraded to MX Linux 23, and I'm attempting to sync my notebook
with my Dropbox account. I installed the daemon using the command provided
in the Dropbox page and also by installing the .deb package; in either case, at the
moment of starting the daemon I received an error message "Invalid URL. Please check your Client for a new one."
I got the same message using the url provided by the daemon when I started Dropbox from the command line.

Dropbox support page says this occurs when a user intends to link more than 3 devices, but this is not the case.

Moreover, I connected with Dropbox smoothly using MX21.

Any hints to solve this issue?

[FullScale4Me]

Ditto, switched to Mega.

Code: Select all

System:
  Kernel: 6.4.0-1mx-ahs-amd64 [6.4.4-1~mx23+1] arch: x86_64 bits: 64 compiler: gcc v: 12.2.0
    parameters: BOOT_IMAGE=/boot/vmlinuz-6.4.0-1mx-ahs-amd64 root=UUID=<filter> ro quiet splash
  Desktop: Xfce v: 4.18.1 tk: Gtk v: 3.24.36 info: xfce4-panel wm: xfwm v: 4.18.0 vt: 7
    dm: LightDM v: 1.26.0 Distro: MX-23_ahs_x64 Libretto July 31  2023 base: Debian GNU/Linux 12
    (bookworm)
Machine:
  Type: Desktop System: Dell product: OptiPlex 7050 v: N/A serial: <superuser required> Chassis:
    type: 3 serial: <superuser required>
  Mobo: Dell model: 0NW6H5 v: A00 serial: <superuser required> UEFI: Dell v: 1.21.0
    date: 07/12/2022
Battery:
  Device-1: hidpp_battery_0 model: Logitech Wireless Mouse B330/M330/M331 serial: <filter>
    charge: 55% (should be ignored) rechargeable: yes status: discharging
CPU:
  Info: model: Intel Core i7-7700 bits: 64 type: MT MCP arch: Kaby Lake gen: core 7 level: v3
    note: check built: 2018 process: Intel 14nm family: 6 model-id: 0x9E (158) stepping: 9
    microcode: 0xF2
  Topology: cpus: 1x cores: 4 tpc: 2 threads: 8 smt: enabled cache: L1: 256 KiB
    desc: d-4x32 KiB; i-4x32 KiB L2: 1024 KiB desc: 4x256 KiB L3: 8 MiB desc: 1x8 MiB
  Speed (MHz): avg: 2957 high: 3600 min/max: 800/4200 scaling: driver: intel_pstate
    governor: powersave cores: 1: 3600 2: 1000 3: 3600 4: 3600 5: 1057 6: 3600 7: 3600 8: 3600
    bogomips: 57600
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
  Vulnerabilities:
  Type: itlb_multihit status: KVM: VMX disabled
  Type: l1tf mitigation: PTE Inversion; VMX: conditional cache flushes, SMT vulnerable
  Type: mds mitigation: Clear CPU buffers; SMT vulnerable
  Type: meltdown mitigation: PTI
  Type: mmio_stale_data mitigation: Clear CPU buffers; SMT vulnerable
  Type: retbleed mitigation: IBRS
  Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via prctl
  Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer sanitization
  Type: spectre_v2 mitigation: IBRS, IBPB: conditional, STIBP: conditional, RSB filling,
    PBRSB-eIBRS: Not affected
  Type: srbds mitigation: Microcode
  Type: tsx_async_abort mitigation: TSX disabled
Graphics:
  Device-1: Intel HD Graphics 630 vendor: Dell driver: i915 v: kernel arch: Gen-9.5
    process: Intel 14nm built: 2016-20 ports: active: HDMI-A-1 empty: DP-1, DP-2, DP-3, HDMI-A-2,
    HDMI-A-3 bus-ID: 00:02.0 chip-ID: 8086:5912 class-ID: 0300
  Device-2: Logitech Webcam C270 type: USB driver: snd-usb-audio,uvcvideo bus-ID: 1-4:3
    chip-ID: 046d:0825 class-ID: 0102 serial: <filter>
  Display: x11 server: X.Org v: 1.21.1.7 compositor: xfwm v: 4.18.0 driver: X:
    loaded: modesetting unloaded: fbdev,vesa dri: iris gpu: i915 display-ID: :0.0 screens: 1
  Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x285mm (20.00x11.22") s-diag: 582mm (22.93")
  Monitor-1: HDMI-A-1 mapped: HDMI-1 model: Acer K242HYL serial: <filter> built: 2019
    res: 1920x1080 hz: 60 dpi: 93 gamma: 1.2 size: 527x296mm (20.75x11.65") diag: 604mm (23.8")
    ratio: 16:9 modes: max: 1920x1080 min: 720x400
  API: OpenGL v: 4.6 Mesa 22.3.6 renderer: Mesa Intel HD Graphics 630 (KBL GT2)
    direct-render: Yes
Audio:
  Device-1: Intel 200 Series PCH HD Audio vendor: Dell driver: snd_hda_intel bus-ID: 1-4:3
    v: kernel bus-ID: 00:1f.3 chip-ID: 046d:0825 chip-ID: 8086:a2f0 class-ID: 0102 serial: <filter>
    class-ID: 0403
  Device-2: Logitech Webcam C270 type: USB driver: snd-usb-audio,uvcvideo
  API: ALSA v: k6.4.0-1mx-ahs-amd64 status: kernel-api tools: alsamixer,amixer
  Server-1: PipeWire v: 0.3.65 status: active with: 1: pipewire-pulse status: active
    2: wireplumber status: active 3: pipewire-alsa type: plugin 4: pw-jack type: plugin
    tools: pactl,pw-cat,pw-cli,wpctl
Network:
  Device-1: Intel Ethernet I219-LM vendor: Dell driver: e1000e v: kernel port: N/A bus-ID: 00:1f.6
    chip-ID: 8086:15e3 class-ID: 0200
  IF: eth0 state: up speed: 100 Mbps duplex: full mac: <filter>
Drives:
  Local Storage: total: 1.27 TiB used: 310.38 GiB (23.9%)
  SMART Message: Unable to run smartctl. Root privileges required.
  ID-1: /dev/sda maj-min: 8:0 vendor: Kingfast model: N/A size: 953.87 GiB block-size:
    physical: 512 B logical: 512 B speed: 6.0 Gb/s type: SSD serial: <filter> rev: 9B0 scheme: GPT
  ID-2: /dev/sdc maj-min: 8:32 type: USB model: USB3.0 size: 232.89 GiB block-size:
    physical: 4096 B logical: 512 B type: N/A serial: N/A rev: 0204 scheme: GPT
  ID-3: /dev/sde maj-min: 8:64 type: USB model: External USB3.0 size: 111.79 GiB block-size:
    physical: 4096 B logical: 512 B type: N/A serial: <filter> rev: 0204 scheme: GPT
Partition:
  ID-1: / raw-size: 355.47 GiB size: 348.82 GiB (98.13%) used: 28.62 GiB (8.2%) fs: ext4
    dev: /dev/sda6 maj-min: 8:6
  ID-2: /boot/efi raw-size: 100 MiB size: 96 MiB (96.00%) used: 44.2 MiB (46.0%) fs: vfat
    dev: /dev/sda1 maj-min: 8:1
Swap:
  Kernel: swappiness: 15 (default 60) cache-pressure: 100 (default)
  ID-1: swap-1 type: file size: 6 GiB used: 0 KiB (0.0%) priority: -2 file: /swap/swap
Sensors:
  System Temperatures: cpu: 34.0 C mobo: N/A
  Fan Speeds (RPM): N/A
Repos:
  Packages: pm: dpkg pkgs: 2474 libs: 1381 tools: apt,apt-get,aptitude,nala,synaptic pm: rpm
    pkgs: 0 pm: flatpak pkgs: 0
  No active apt repos in: /etc/apt/sources.list
  Active apt repos in: /etc/apt/sources.list.d/brave-browser-release.list
    1: deb [arch=amd64] https://brave-browser-apt-release.s3.brave.com/ bullseye main
  Active apt repos in: /etc/apt/sources.list.d/debian-stable-updates.list
    1: deb http://deb.debian.org/debian bookworm-updates main contrib non-free non-free-firmware
  Active apt repos in: /etc/apt/sources.list.d/debian.list
    1: deb http://deb.debian.org/debian bookworm main contrib non-free non-free-firmware
    2: deb http://security.debian.org/debian-security bookworm-security main contrib non-free non-free-firmware
  Active apt repos in: /etc/apt/sources.list.d/megasync.list
    1: deb [signed-by=/usr/share/keyrings/meganz-archive-keyring.gpg] https://mega.nz/linux/repo/Debian_12/ ./
  Active apt repos in: /etc/apt/sources.list.d/mx.list
    1: deb http://mirrors.rit.edu/mxlinux/mx-packages/mx/repo/ bookworm main non-free
    2: deb http://mirrors.rit.edu/mxlinux/mx-packages/mx/repo/ bookworm ahs
  Active apt repos in: /etc/apt/sources.list.d/slack.list
    1: deb https://packagecloud.io/slacktechnologies/slack/debian/ jessie main
Info:
  Processes: 275 Uptime: 4d 13h 22m wakeups: 436 Memory: 31.21 GiB used: 4.88 GiB (15.6%)
  Init: SysVinit v: 3.06 runlevel: 5 default: graphical tool: systemctl Compilers: gcc: 12
  Client: shell wrapper v: 5.2.15-release inxi: 3.3.26
Boot Mode: UEFI

[richb]

I have been trying to solve the identical problem for the past hour without success. Same error message.

Code: Select all

System:
  Kernel: 6.1.0-10-amd64 [6.1.38-2] arch: x86_64 bits: 64 compiler: gcc v: 12.2.0
    parameters: BOOT_IMAGE=/boot/vmlinuz-6.1.0-10-amd64 root=UUID=<filter> ro quiet splash
    resume=UUID=<filter> resume_offset=46172160 init=/lib/systemd/systemd
  Desktop: KDE Plasma v: 5.27.5 wm: kwin_x11 vt: 7 dm: SDDM Distro: MX-23_KDE_x64 Libretto July
    31 2023 base: Debian GNU/Linux 12 (bookworm)
Machine:
  Type: Desktop System: Gigabyte product: N/A v: N/A serial: <superuser required> Chassis: type: 3
    serial: <superuser required>
  Mobo: Gigabyte model: F2A68HM-H v: x.x serial: <superuser required> UEFI: American Megatrends
    v: FB date: 04/22/2015
Battery:
  Device-1: hidpp_battery_0 model: Logitech MX Keys Wireless Keyboard serial: <filter> charge: 100%
    (should be ignored) rechargeable: yes status: discharging
  Device-2: hidpp_battery_1 model: Logitech Wireless Mouse MX Master 3 serial: <filter>
    charge: 100% (should be ignored) rechargeable: yes status: discharging
CPU:
  Info: model: AMD A8-7600 Radeon R7 10 Compute Cores 4C+6G bits: 64 type: MT MCP arch: Steamroller
    level: v2 built: 2014 process: GF 28nm family: 0x15 (21) model-id: 0x30 (48) stepping: 1
    microcode: 0x6003106
  Topology: cpus: 1x cores: 4 smt: enabled cache: L1: 256 KiB desc: d-4x16 KiB; i-2x96 KiB
    L2: 4 MiB desc: 2x2 MiB
  Speed (MHz): avg: 2212 high: 2748 min/max: 1400/3100 boost: enabled scaling:
    driver: acpi-cpufreq governor: ondemand cores: 1: 1893 2: 1809 3: 2748 4: 2400 bogomips: 24754
  Flags: avx ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm
  Vulnerabilities:
  Type: itlb_multihit status: Not affected
  Type: l1tf status: Not affected
  Type: mds status: Not affected
  Type: meltdown status: Not affected
  Type: mmio_stale_data status: Not affected
  Type: retbleed mitigation: untrained return thunk; SMT vulnerable
  Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via prctl
  Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer sanitization
  Type: spectre_v2 mitigation: Retpolines, STIBP: disabled, RSB filling, PBRSB-eIBRS: Not
    affected
  Type: srbds status: Not affected
  Type: tsx_async_abort status: Not affected
Graphics:
  Device-1: AMD Kaveri [Radeon R7 Graphics] vendor: Gigabyte driver: radeon v: kernel
    alternate: amdgpu arch: GCN-2 code: Sea Islands process: GF/TSMC 16-28nm built: 2013-17 ports:
    active: VGA-1 empty: DVI-D-1,HDMI-A-1 bus-ID: 00:01.0 chip-ID: 1002:1313 class-ID: 0300
  Device-2: Logitech Webcam Pro 9000 type: USB driver: snd-usb-audio,uvcvideo bus-ID: 2-2:2
    chip-ID: 046d:0809 class-ID: 0102 serial: <filter>
  Display: x11 server: X.Org v: 1.21.1.7 with: Xwayland v: 22.1.9 compositor: kwin_x11 driver: X:
    loaded: radeon unloaded: fbdev,modesetting,vesa dri: radeonsi gpu: radeon display-ID: :0
    screens: 1
  Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x285mm (20.00x11.22") s-diag: 582mm (22.93")
  Monitor-1: VGA-1 mapped: VGA-0 model: Samsung S22D300 serial: <filter> built: 2015
    res: 1920x1080 hz: 60 dpi: 102 gamma: 1.2 size: 477x268mm (18.78x10.55") diag: 547mm (21.5")
    ratio: 16:9 modes: max: 1920x1080 min: 720x400
  API: OpenGL v: 4.5 Mesa 22.3.6 renderer: KAVERI ( LLVM 15.0.6 DRM 2.50 6.1.0-10-amd64)
    direct-render: Yes
Audio:
  Device-1: AMD Kaveri HDMI/DP Audio vendor: Gigabyte driver: snd_hda_intel v: kernel bus-ID: 2-2:2
    bus-ID: 00:01.1 chip-ID: 046d:0809 chip-ID: 1002:1308 class-ID: 0102 serial: <filter>
    class-ID: 0403
  Device-2: AMD FCH Azalia vendor: Gigabyte driver: snd_hda_intel v: kernel bus-ID: 00:14.2
    chip-ID: 1022:780d class-ID: 0403
  Device-3: Logitech Webcam Pro 9000 type: USB driver: snd-usb-audio,uvcvideo
  API: ALSA v: k6.1.0-10-amd64 status: kernel-api tools: alsamixer,amixer
  Server-1: PipeWire v: 0.3.65 status: active with: 1: pipewire-pulse status: active
    2: wireplumber status: active 3: pipewire-alsa type: plugin 4: pw-jack type: plugin
    tools: pactl,pw-cat,pw-cli,wpctl
Network:
  Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet vendor: Gigabyte driver: r8169
    v: kernel pcie: gen: 1 speed: 2.5 GT/s lanes: 1 port: e000 bus-ID: 01:00.0 chip-ID: 10ec:8168
    class-ID: 0200
  IF: eth0 state: down mac: <filter>
  Device-2: Qualcomm Atheros AR93xx Wireless Network Adapter driver: ath9k v: kernel modules: wl
    pcie: gen: 1 speed: 2.5 GT/s lanes: 1 bus-ID: 02:00.0 chip-ID: 168c:0030 class-ID: 0280
  IF: wlan0 state: up mac: <filter>
  IF-ID-1: tun0 state: unknown speed: 10 Mbps duplex: full mac: N/A
Drives:
  Local Storage: total: 698.66 GiB used: 35.08 GiB (5.0%)
  SMART Message: Unable to run smartctl. Root privileges required.
  ID-1: /dev/sda maj-min: 8:0 vendor: Samsung model: SSD 850 EVO 250GB size: 232.89 GiB
    block-size: physical: 512 B logical: 512 B speed: 6.0 Gb/s type: SSD serial: <filter> rev: 2B6Q
    scheme: GPT
  ID-2: /dev/sdb maj-min: 8:16 vendor: Samsung model: SSD 850 EVO 250GB size: 232.89 GiB
    block-size: physical: 512 B logical: 512 B speed: 6.0 Gb/s type: SSD serial: <filter> rev: 2B6Q
    scheme: GPT
  ID-3: /dev/sdc maj-min: 8:32 vendor: Samsung model: SSD 850 EVO 250GB size: 232.89 GiB
    block-size: physical: 512 B logical: 512 B speed: 6.0 Gb/s type: SSD serial: <filter> rev: 2B6Q
    scheme: GPT
Partition:
  ID-1: / raw-size: 232.63 GiB size: 227.92 GiB (97.97%) used: 35.08 GiB (15.4%) fs: ext4
    dev: /dev/sdc2 maj-min: 8:34
  ID-2: /boot/efi raw-size: 256 MiB size: 252 MiB (98.46%) used: 274 KiB (0.1%) fs: vfat
    dev: /dev/sdc1 maj-min: 8:33
Swap:
  Kernel: swappiness: 15 (default 60) cache-pressure: 100 (default)
  ID-1: swap-1 type: file size: 18.58 GiB used: 0 KiB (0.0%) priority: -2 file: /swap/swap
Sensors:
  System Temperatures: cpu: 29.9 C mobo: N/A gpu: radeon temp: 27.0 C
  Fan Speeds (RPM): N/A
Repos:
  Packages: pm: dpkg pkgs: 2470 libs: 1348 tools: apt,apt-get,aptitude,nala pm: rpm pkgs: 0
    pm: flatpak pkgs: 0
  No active apt repos in: /etc/apt/sources.list
  Active apt repos in: /etc/apt/sources.list.d/debian-stable-updates.list
    1: deb http://deb.debian.org/debian bookworm-updates main contrib non-free non-free-firmware
  Active apt repos in: /etc/apt/sources.list.d/debian.list
    1: deb http://deb.debian.org/debian bookworm main contrib non-free non-free-firmware
    2: deb http://security.debian.org/debian-security bookworm-security main contrib non-free non-free-firmware
  Active apt repos in: /etc/apt/sources.list.d/google-chrome.list
    1: deb [arch=amd64] https://dl.google.com/linux/chrome/deb/ stable main
  Active apt repos in: /etc/apt/sources.list.d/mx.list
    1: deb http://mirrors.rit.edu/mxlinux/mx-packages/mx/repo/ bookworm main non-free
    2: deb http://mirrors.rit.edu/mxlinux/mx-packages/mx/repo/ bookworm ahs
  Active apt repos in: /etc/apt/sources.list.d/vivaldi.list
    1: deb [arch=amd64] https://repo.vivaldi.com/stable/deb/ stable main
Info:
  Processes: 240 Uptime: 56m wakeups: 9 Memory: 14.58 GiB used: 3.5 GiB (24.0%) Init: systemd
  v: 252 target: graphical (5) default: graphical tool: systemctl Compilers: gcc: 12
  Client: shell wrapper v: 5.2.15-release inxi: 3.3.26
Boot Mode: UEFI

[richb]

Resolved when Eadwine reminded me it might be the Firewall. Disabled the firewall and the connection was made.

[FullScale4Me]

Resolved when Eadwine reminded me it might be the Firewall. Disabled the firewall and the connection was made.

From https://help.dropbox.com/installs/configuring-firewall

...Allow Dropbox access to ports 80 (HTTP) and 443 (HTTPS), and 17600 and 17603 (to open files in third party applications)...

Thanks Richb! I added it to a list of firewall tweeks for the next issuance of the MX User Manual.

LAN Synch TCP port 17500

[FullScale4Me]

Got a reply to DB ticket:

izio
New member | Level 2
12 hours ago

I also use MX Linux 23 and had the exact same error as yours. The following helped me:

1. deleted the old link to my MX 21 installation.
2. stopped Dropbox client via CLI (dropbox stop)
3. started Dropbox client via CLI (dropbox start)

After step 3 the browser was started and the link was valid. I was able to link the installation successfully. I am not sure if step number 1 is really necessary. But it does not hurt

Hope this helps you!

#1 he refers to is the list of hosts under account, Security.

[vicco]

Thanks. It was actually an issue with the firewall blocking any incoming link. I used the Firewall Configuration to define a new rule and, alas, Dropbox sync was already pre-defined.

[kloos]

Hi,

Sorry to join this thread, only I have disabled my firewall, and I still get the invalid URL message. Quite frustrating as all of my files are on Dropbox so this is a key requirement for me. Is there a fix in progress, or have I missed something somewhere?

Many thanks

[asqwerth]

Hi,

Sorry to join this thread, only I have disabled my firewall, and I still get the invalid URL message. Quite frustrating as all of my files are on Dropbox so this is a key requirement for me. Is there a fix in progress, or have I missed something somewhere?

Many thanks

Since the firewall was not the solution for you, please start your own thread and post your QUick System info (search for it from the Application menu), and ask for help.

[vicco]

Try adding an exception to the firewall rather than disabling it.

Check section 4.5.1 in the manual (page 121) to see how to add an exception to the firewall; it's available in the desktop as help.desktop.

Basic steps in xfce
+ launch the Firewall Configuration GUI
+ click the Rules bottom and then the plus sign to add a rule
+ select Dropbox LAN from the predefined dropdown menu
+ close

This should do it; at least, it worked for me