mx linux sound problems

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luigi lins
Posts: 199
Joined: Sun Mar 12, 2023 7:17 pm

mx linux sound problems

#1 Post by luigi lins »

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System:
  Kernel: 6.1.0-31-amd64 [6.1.128-1] arch: x86_64 bits: 64 compiler: gcc v: 12.2.0
    parameters: BOOT_IMAGE=/vmlinuz-6.1.0-31-amd64 root=UUID=<filter> ro quiet splash
    resume=UUID=<filter> resume_offset=14235648
  Desktop: Xfce v: 4.20.0 tk: Gtk v: 3.24.38 info: xfce4-panel wm: xfwm v: 4.20.0 vt: 7
    dm: LightDM v: 1.32.0 Distro: MX-23.5_x64 Libretto Jan 12  2025 base: Debian GNU/Linux 12
    (bookworm)
Machine:
  Type: Laptop System: Acer product: Aspire A515-51G v: V2.02 serial: <superuser required>
  Mobo: KBL model: Charmander_KL v: V2.02 serial: <superuser required> UEFI-[Legacy]: Insyde
    v: 2.02 date: 01/03/2019
Battery:
  ID-1: BAT1 charge: 29.7 Wh (99.7%) condition: 29.8/48.9 Wh (60.8%) volts: 16.6 min: 15.2
    model: LG 004B384234314341 type: Li-ion serial: <filter> status: not charging
CPU:
  Info: model: Intel Core i7-7500U bits: 64 type: MT MCP arch: Amber/Kaby Lake note: check
    gen: core 7 level: v3 note: check built: 2017 process: Intel 14nm family: 6 model-id: 0x8E (142)
    stepping: 9 microcode: 0xF6
  Topology: cpus: 1x cores: 2 tpc: 2 threads: 4 smt: enabled cache: L1: 128 KiB
    desc: d-2x32 KiB; i-2x32 KiB L2: 512 KiB desc: 2x256 KiB L3: 4 MiB desc: 1x4 MiB
  Speed (MHz): avg: 800 min/max: 400/3500 scaling: driver: intel_pstate governor: powersave
    cores: 1: 800 2: 800 3: 800 4: 800 bogomips: 23199
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
  Vulnerabilities:
  Type: gather_data_sampling mitigation: Microcode
  Type: itlb_multihit status: KVM: VMX disabled
  Type: l1tf mitigation: PTE Inversion; VMX: conditional cache flushes, SMT vulnerable
  Type: mds mitigation: Clear CPU buffers; SMT vulnerable
  Type: meltdown mitigation: PTI
  Type: mmio_stale_data mitigation: Clear CPU buffers; SMT vulnerable
  Type: reg_file_data_sampling status: Not affected
  Type: retbleed mitigation: IBRS
  Type: spec_rstack_overflow status: Not affected
  Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via prctl
  Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer sanitization
  Type: spectre_v2 mitigation: IBRS; IBPB: conditional; STIBP: conditional; RSB filling;
    PBRSB-eIBRS: Not affected; BHI: Not affected
  Type: srbds mitigation: Microcode
  Type: tsx_async_abort status: Not affected
Graphics:
  Device-1: Intel HD Graphics 620 vendor: Acer Incorporated ALI driver: i915 v: kernel
    arch: Gen-9.5 process: Intel 14nm built: 2016-20 ports: active: eDP-1 empty: HDMI-A-1
    bus-ID: 00:02.0 chip-ID: 8086:5916 class-ID: 0300
  Device-2: NVIDIA GM108M [GeForce 940MX] vendor: Acer Incorporated ALI driver: N/A
    alternate: nouveau non-free: 530.xx+ status: current (as of 2023-03) arch: Maxwell code: GMxxx
    process: TSMC 28nm built: 2014-19 pcie: gen: 3 speed: 8 GT/s lanes: 4 bus-ID: 01:00.0
    chip-ID: 10de:134d class-ID: 0302
  Device-3: Quanta HD Webcam type: USB driver: uvcvideo bus-ID: 1-7:4 chip-ID: 0408:a060
    class-ID: 0e02 serial: <filter>
  Display: x11 server: X.Org v: 1.21.1.7 compositor: xfwm v: 4.20.0 driver: X:
    loaded: modesetting unloaded: fbdev,vesa dri: iris gpu: i915 display-ID: :0.0 screens: 1
  Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 509x286mm (20.04x11.26") s-diag: 584mm (22.99")
  Monitor-1: eDP-1 model: BOE Display 0x06ba built: 2016 res: 1920x1080 hz: 60 dpi: 142
    gamma: 1.2 size: 344x193mm (13.54x7.6") diag: 394mm (15.5") ratio: 16:9 modes: 1920x1080
  API: OpenGL v: 4.6 Mesa 22.3.6 renderer: Mesa Intel HD Graphics 620 (KBL GT2)
    direct-render: Yes
Audio:
  Device-1: Intel Sunrise Point-LP HD Audio vendor: Acer Incorporated ALI driver: snd_hda_intel
    v: kernel alternate: snd_soc_skl,snd_sof_pci_intel_skl bus-ID: 00:1f.3 chip-ID: 8086:9d71
    class-ID: 0403
  API: ALSA v: k6.1.0-31-amd64 status: kernel-api tools: alsamixer,amixer
  Server-1: PipeWire v: 1.0.0 status: off with: 1: pipewire-pulse status: active 2: wireplumber
    status: off 3: pipewire-alsa type: plugin 4: pw-jack type: plugin
    tools: pactl,pw-cat,pw-cli,wpctl
Network:
  Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet vendor: Acer Incorporated ALI
    driver: r8169 v: kernel pcie: gen: 1 speed: 2.5 GT/s lanes: 1 port: 3000 bus-ID: 02:00.1
    chip-ID: 10ec:8168 class-ID: 0200
  IF: eth0 state: down mac: <filter>
  Device-2: Qualcomm Atheros QCA9377 802.11ac Wireless Network Adapter vendor: Lite-On
    driver: ath10k_pci v: kernel modules: wl pcie: gen: 1 speed: 2.5 GT/s lanes: 1 bus-ID: 03:00.0
    chip-ID: 168c:0042 class-ID: 0280
  IF: wlan0 state: up mac: <filter>
Bluetooth:
  Device-1: Lite-On Qualcomm Atheros QCA9377 Bluetooth type: USB driver: btusb v: 0.8 bus-ID: 1-5:3
    chip-ID: 04ca:3015 class-ID: e001
  Report: hciconfig ID: hci0 rfk-id: 3 state: down bt-service: N/A rfk-block: hardware: no
    software: yes address: <filter>
  Info: acl-mtu: 1024:8 sco-mtu: 50:8 link-policy: rswitch hold sniff
    link-mode: peripheral accept
Drives:
  Local Storage: total: 447.13 GiB used: 170.93 GiB (38.2%)
  SMART Message: Unable to run smartctl. Root privileges required.
  ID-1: /dev/sda maj-min: 8:0 vendor: Kingston model: SA400S37480G size: 447.13 GiB block-size:
    physical: 512 B logical: 512 B speed: 6.0 Gb/s type: SSD serial: <filter> rev: 61K1 scheme: GPT
Partition:
  ID-1: / raw-size: 104.96 GiB size: 102.76 GiB (97.90%) used: 34.43 GiB (33.5%) fs: ext4
    dev: /dev/dm-0 maj-min: 253:0 mapped: luks-<filter>
  ID-2: /boot raw-size: 5.96 GiB size: 5.78 GiB (96.99%) used: 279.8 MiB (4.7%) fs: ext4
    dev: /dev/sda2 maj-min: 8:2
  ID-3: /home raw-size: 104.96 GiB size: 102.76 GiB (97.90%) used: 38.44 GiB (37.4%) fs: ext4
    dev: /dev/dm-2 maj-min: 253:2 mapped: luks-<filter>
Swap:
  Kernel: swappiness: 15 (default 60) cache-pressure: 100 (default)
  ID-1: swap-1 type: partition size: 7.99 GiB used: 0 KiB (0.0%) priority: -2 dev: /dev/dm-1
    maj-min: 253:1 mapped: luks-<filter>
  ID-2: swap-2 type: file size: 23.41 GiB used: 0 KiB (0.0%) priority: -3 file: /swap/swap
Sensors:
  System Temperatures: cpu: 53.0 C mobo: N/A
  Fan Speeds (RPM): N/A
Repos:
  Packages: 2189 pm: dpkg pkgs: 2181 libs: 1088 tools: apt,apt-get,aptitude,nala,synaptic pm: rpm
    pkgs: 0 pm: flatpak pkgs: 8
  No active apt repos in: /etc/apt/sources.list
  Active apt repos in: /etc/apt/sources.list.d/debian-stable-updates.list
    1: deb http://deb.debian.org/debian bookworm-updates main contrib non-free non-free-firmware
  Active apt repos in: /etc/apt/sources.list.d/debian.list
    1: deb http://deb.debian.org/debian bookworm main contrib non-free non-free-firmware
    2: deb http://security.debian.org/debian-security bookworm-security main contrib non-free non-free-firmware
  Active apt repos in: /etc/apt/sources.list.d/mx.list
    1: deb https://mxrepo.com/mx/repo/ bookworm main non-free
Info:
  Processes: 257 Uptime: 11h 15m wakeups: 2 Memory: 19.41 GiB used: 3.73 GiB (19.2%) Init: SysVinit
  v: 3.06 runlevel: 5 default: graphical tool: systemctl Compilers: gcc: 12.2.0 alt: 12
  Client: shell wrapper v: 5.2.15-release inxi: 3.3.26
Boot Mode: BIOS (legacy, CSM, MBR)

mx linux sound problems :fox:

after 5 hours of use on the notebook, the sound always stops working and the audio mixer icon appears at the bottom without sound!!

what is the solution to get the audio back!! :confused:

thanks for the answers :puppy:
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j2mcgreg
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Posts: 6975
Joined: Tue Oct 23, 2007 12:04 pm

Re: mx linux sound problems

#2 Post by j2mcgreg »

1) Is this on battery power or wall current?
2) What are you doing when the sound cuts out?
HP 15; ryzen 3 5300U APU; 500 Gb SSD; 8GB ram
HP 17; ryzen 3 3200; 500 GB SSD; 12 GB ram
Idea Center 3; 12 gen i5; 256 GB ssd;

In Linux, newer isn't always better. The best solution is the one that works.
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luigi lins
Posts: 199
Joined: Sun Mar 12, 2023 7:17 pm

Re: mx linux sound problems

#3 Post by luigi lins »

I'm browsing the web browser, and every day the sound stops on the laptop.


the notebook is powered by the wall outlet

To get the sound back I have to restart the laptop every time, which is embarrassing.

I'm waiting for the solution, thanks
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j2mcgreg
Global Moderator
Posts: 6975
Joined: Tue Oct 23, 2007 12:04 pm

Re: mx linux sound problems

#4 Post by j2mcgreg »

luigi lins wrote: Wed Mar 05, 2025 5:43 pm I'm browsing the web browser, and every day the sound stops on the laptop.


the notebook is powered by the wall outlet

To get the sound back I have to restart the laptop every time, which is embarrassing.

I'm waiting for the solution, thanks
At the point where the sound cuts out and before rebooting, immediately generate a QSI report and post it here.
HP 15; ryzen 3 5300U APU; 500 Gb SSD; 8GB ram
HP 17; ryzen 3 3200; 500 GB SSD; 12 GB ram
Idea Center 3; 12 gen i5; 256 GB ssd;

In Linux, newer isn't always better. The best solution is the one that works.
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User avatar
luigi lins
Posts: 199
Joined: Sun Mar 12, 2023 7:17 pm

Re: mx linux sound problems

#5 Post by luigi lins »

j2mcgreg wrote: Wed Mar 05, 2025 6:19 pm
luigi lins wrote: Wed Mar 05, 2025 5:43 pm I'm browsing the web browser, and every day the sound stops on the laptop.


the notebook is powered by the wall outlet

To get the sound back I have to restart the laptop every time, which is embarrassing.

I'm waiting for the solution, thanks
At the point where the sound cuts out and before rebooting, immediately generate a QSI report and post it here.

There is a printout where the QSI is located to report the sound being cut off at the moment.

I face this problem every day, the sound cuts off after 5 or 4 hours.

Thanks :fox:
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dolphin_oracle
Developer
Posts: 22433
Joined: Sun Dec 16, 2007 12:17 pm

Re: mx linux sound problems

#6 Post by dolphin_oracle »

looks like for some reason wireplumber crashes.

since you are running under sysVinit, the easies thing is to try

Code: Select all

pipewire-start
to restart the sound stack. run as regular user.
http://www.youtube.com/runwiththedolphin
lenovo ThinkPad X1 Extreme Gen 4 - MX-23
FYI: mx "test" repo is not the same thing as debian testing repo.
Live system help document: https://mxlinux.org/wiki/help-antix-live-usb-system/
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luigi lins
Posts: 199
Joined: Sun Mar 12, 2023 7:17 pm

Re: mx linux sound problems

#7 Post by luigi lins »

dolphin_oracle wrote: Wed Mar 05, 2025 8:04 pm looks like for some reason wireplumber crashes.

since you are running under sysVinit, the easies thing is to try

Code: Select all

pipewire-start
to restart the sound stack. run as regular user.
okay I'll try I'll let you know today :fox:

thanks
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