Bluetooth Mouse Connection Issues  [Solved]

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yuiquest
Posts: 7
Joined: Tue Feb 18, 2025 5:23 am

Bluetooth Mouse Connection Issues

#1 Post by yuiquest »

Hello everyone,

I apologize in advance as I am a beginner with Linux and may not be familiar with all the technical terms. I am experiencing issues with my Bluetooth mouse on MX Linux. The connection frequently drops, which disrupts my workflow. Here are some details about my setup:

Laptop Model: MSI GE70 2QD
Bluetooth Adapter: Internal Bluetooth adapter
Operating System: MX Linux

I have tried various troubleshooting steps, including:

Checking if the Bluetooth service is running.
Restarting the Bluetooth adapter using hciconfig.
Reinstalling Bluetooth-related packages (BlueZ and Blueman).
Resetting the Bluetooth device.

Despite these attempts, I am still facing connectivity issues.

Additionally, I ran dmesg and noticed multiple timeout errors related to the Bluetooth adapter. I would appreciate any advice or suggestions on how to resolve this issue.

Thank you for your help!

---

Code: Select all

System:
  Kernel: 6.1.0-31-amd64 [6.1.128-1] arch: x86_64 bits: 64 compiler: gcc v: 12.2.0
    parameters: BOOT_IMAGE=/boot/vmlinuz-6.1.0-31-amd64 root=UUID=<filter> ro quiet splash
    resume=UUID=<filter> resume_offset=13203456
  Desktop: Xfce v: 4.20.0 tk: Gtk v: 3.24.38 info: xfce4-panel wm: xfwm v: 4.20.0 vt: 7
    dm: LightDM v: 1.32.0 Distro: MX-23.5_x64 Libretto Jan 12  2025 base: Debian GNU/Linux 12
    (bookworm)
Machine:
  Type: Desktop System: Micro-Star product: GE70 2QD v: REV:1.0 serial: <superuser required>
  Mobo: Micro-Star model: MS-1759 v: REV:0.B serial: <superuser required>
    UEFI: American Megatrends v: E1759IMS.806 date: 01/27/2015
Battery:
  ID-1: BAT1 charge: 41.6 Wh (100.0%) condition: 41.6/48.8 Wh (85.2%) volts: 12.5 min: 11.1
    model: MSI PC-VP-BP77 type: Li-ion serial: N/A status: full
  Device-1: hid-CC2649505ASGTFQA1-battery model: Apple Inc. Magic Trackpad serial: N/A
    charge: N/A status: charging
CPU:
  Info: model: Intel Core i5-4210H bits: 64 type: MT MCP arch: Haswell gen: core 4 level: v3
    note: check built: 2013-15 process: Intel 22nm family: 6 model-id: 0x3C (60) stepping: 3
    microcode: 0x28
  Topology: cpus: 1x cores: 2 tpc: 2 threads: 4 smt: enabled cache: L1: 128 KiB
    desc: d-2x32 KiB; i-2x32 KiB L2: 512 KiB desc: 2x256 KiB L3: 3 MiB desc: 1x3 MiB
  Speed (MHz): avg: 1159 high: 1397 min/max: 800/3500 scaling: driver: intel_cpufreq
    governor: ondemand cores: 1: 1112 2: 1397 3: 1232 4: 898 bogomips: 23148
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
  Vulnerabilities:
  Type: gather_data_sampling status: Not affected
  Type: itlb_multihit status: KVM: VMX disabled
  Type: l1tf mitigation: PTE Inversion; VMX: conditional cache flushes, SMT vulnerable
  Type: mds mitigation: Clear CPU buffers; SMT vulnerable
  Type: meltdown mitigation: PTI
  Type: mmio_stale_data status: Unknown: No mitigations
  Type: reg_file_data_sampling status: Not affected
  Type: retbleed status: Not affected
  Type: spec_rstack_overflow status: Not affected
  Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via prctl
  Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer sanitization
  Type: spectre_v2 mitigation: Retpolines; IBPB: conditional; IBRS_FW; STIBP: conditional; RSB
    filling; PBRSB-eIBRS: Not affected; BHI: Not affected
  Type: srbds mitigation: Microcode
  Type: tsx_async_abort status: Not affected
Graphics:
  Device-1: Intel 4th Gen Core Processor Integrated Graphics vendor: Micro-Star MSI driver: i915
    v: kernel arch: Gen-7.5 process: Intel 22nm built: 2013 ports: active: eDP-1
    empty: HDMI-A-1,VGA-1 bus-ID: 00:02.0 chip-ID: 8086:0416 class-ID: 0300
  Device-2: NVIDIA GM107M [GeForce GTX 950M] vendor: Micro-Star MSI driver: nvidia v: 535.216.01
    non-free: 530.xx+ status: current (as of 2023-03) arch: Maxwell code: GMxxx process: TSMC 28nm
    built: 2014-19 pcie: gen: 1 speed: 2.5 GT/s lanes: 16 link-max: gen: 3 speed: 8 GT/s
    bus-ID: 01:00.0 chip-ID: 10de:139a class-ID: 0302
  Device-3: Chicony USB 2.0 Webcam Device type: USB driver: uvcvideo bus-ID: 1-1.4:4
    chip-ID: 04f2:b521 class-ID: 0e02 serial: <filter>
  Display: x11 server: X.Org v: 1.21.1.7 compositor: xfwm v: 4.20.0 driver: X:
    loaded: modesetting,nvidia unloaded: fbdev,nouveau,vesa alternate: nv dri: crocus gpu: i915
    display-ID: :0.0 screens: 1
  Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 509x286mm (20.04x11.26") s-diag: 584mm (22.99")
  Monitor-1: eDP-1 model: ChiMei InnoLux 0x1735 built: 2012 res: 1920x1080 hz: 60 dpi: 128
    gamma: 1.2 size: 382x215mm (15.04x8.46") diag: 438mm (17.3") ratio: 16:9 modes: 1920x1080
  API: OpenGL v: 4.6 Mesa 22.3.6 renderer: Mesa Intel HD Graphics 4600 (HSW GT2)
    direct-render: Yes
Audio:
  Device-1: Intel Xeon E3-1200 v3/4th Gen Core Processor HD Audio vendor: Micro-Star MSI
    driver: snd_hda_intel v: kernel bus-ID: 00:03.0 chip-ID: 8086:0c0c class-ID: 0403
  Device-2: Intel 8 Series/C220 Series High Definition Audio vendor: Micro-Star MSI 8
    driver: snd_hda_intel v: kernel bus-ID: 00:1b.0 chip-ID: 8086:8c20 class-ID: 0403
  API: ALSA v: k6.1.0-31-amd64 status: kernel-api tools: alsamixer,amixer
  Server-1: PipeWire v: 1.0.0 status: active with: 1: pipewire-pulse status: active
    2: wireplumber status: active 3: pipewire-alsa type: plugin 4: pw-jack type: plugin
    tools: pactl,pw-cat,pw-cli,wpctl
Network:
  Device-1: Qualcomm Atheros Killer E220x Gigabit Ethernet vendor: Micro-Star MSI driver: alx
    v: kernel pcie: gen: 1 speed: 2.5 GT/s lanes: 1 port: d000 bus-ID: 04:00.0 chip-ID: 1969:e091
    class-ID: 0200
  IF: eth0 state: down mac: <filter>
  Device-2: Intel Wireless 3160 driver: iwlwifi v: kernel modules: wl pcie: gen: 1
    speed: 2.5 GT/s lanes: 1 bus-ID: 05:00.0 chip-ID: 8086:08b3 class-ID: 0280
  IF: wlan0 state: up mac: <filter>
Bluetooth:
  Device-1: Intel Bluetooth wireless interface type: USB driver: btusb v: 0.8 bus-ID: 1-1.3:3
    chip-ID: 8087:07dc class-ID: e001
  Report: hciconfig ID: hci0 rfk-id: 1 state: down bt-service: N/A rfk-block: hardware: no
    software: no address: <filter>
  Info: acl-mtu: 1021:5 sco-mtu: 96:6 link-policy: rswitch hold sniff
    link-mode: peripheral accept
Drives:
  Local Storage: total: 1.03 TiB used: 25.75 GiB (2.5%)
  SMART Message: Unable to run smartctl. Root privileges required.
  ID-1: /dev/sda maj-min: 8:0 vendor: HGST (Hitachi) model: HTS721010A9E630 size: 931.51 GiB
    block-size: physical: 4096 B logical: 512 B speed: 6.0 Gb/s type: HDD rpm: 7200 serial: <filter>
    rev: A3J0 scheme: GPT
  ID-2: /dev/sdb maj-min: 8:16 vendor: Kingston model: RBU-SMS100S3128GD size: 119.24 GiB
    block-size: physical: 512 B logical: 512 B speed: 6.0 Gb/s type: SSD serial: <filter> rev: 06.9
    scheme: GPT
Partition:
  ID-1: / raw-size: 118.99 GiB size: 116.56 GiB (97.96%) used: 21.18 GiB (18.2%) fs: ext4
    dev: /dev/sdb2 maj-min: 8:18
  ID-2: /boot/efi raw-size: 256 MiB size: 252 MiB (98.46%) used: 274 KiB (0.1%) fs: vfat
    dev: /dev/sdb1 maj-min: 8:17
Swap:
  Kernel: swappiness: 15 (default 60) cache-pressure: 100 (default)
  ID-1: swap-1 type: file size: 10.67 GiB used: 0 KiB (0.0%) priority: -2 file: /swap/swap
Sensors:
  System Temperatures: cpu: 58.0 C mobo: N/A
  Fan Speeds (RPM): N/A
Repos:
  Packages: pm: dpkg pkgs: 2260 libs: 1164 tools: apt,apt-get,aptitude,nala,synaptic pm: rpm
    pkgs: 0 pm: flatpak pkgs: 0
  No active apt repos in: /etc/apt/sources.list
  Active apt repos in: /etc/apt/sources.list.d/debian-stable-updates.list
    1: deb http://deb.debian.org/debian bookworm-updates main contrib non-free non-free-firmware
  Active apt repos in: /etc/apt/sources.list.d/debian.list
    1: deb http://deb.debian.org/debian bookworm main contrib non-free non-free-firmware
    2: deb http://security.debian.org/debian-security bookworm-security main contrib non-free non-free-firmware
  Active apt repos in: /etc/apt/sources.list.d/mx.list
    1: deb https://ftp.yz.yamagata-u.ac.jp/pub/Linux/MX-Linux-Packages/mx/repo/ bookworm main non-free
Info:
  Processes: 246 Uptime: 54m wakeups: 26 Memory: 7.67 GiB used: 3.12 GiB (40.6%) Init: SysVinit
  v: 3.06 runlevel: 5 default: graphical tool: systemctl Compilers: gcc: 12.2.0 alt: 12
  Client: shell wrapper v: 5.2.15-release inxi: 3.3.26
Boot Mode: UEFI
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j2mcgreg
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Posts: 6965
Joined: Tue Oct 23, 2007 12:04 pm

Re: Bluetooth Mouse Connection Issues

#2 Post by j2mcgreg »

Before you do anything else, replace the battery in the mouse.
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siamhie
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Re: Bluetooth Mouse Connection Issues

#3 Post by siamhie »

What is the name/brand of mouse also?
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yuiquest
Posts: 7
Joined: Tue Feb 18, 2025 5:23 am

Re: Bluetooth Mouse Connection Issues

#4 Post by yuiquest »

It is ELECOM EX-G M-XGL30BBSKBK.
By the way, I didn't have this problem when I was using Linux Mint on the same PC.
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CharlesV
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Joined: Sun Jul 07, 2019 5:11 pm

Re: Bluetooth Mouse Connection Issues

#5 Post by CharlesV »

Your BT service appears to be down in your QSI and no driver working it?

On a fresh reboot does it still show that or is the service dripping out 'after a while' ?
*QSI = Quick System Info from menu (Copy for Forum)
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*Please check the solved checkbox on the post that solved it.
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yuiquest
Posts: 7
Joined: Tue Feb 18, 2025 5:23 am

Re: Bluetooth Mouse Connection Issues

#6 Post by yuiquest »

After starting the PC, Bluetooth works fine. However, after some time, the connection with the mouse suddenly drops. I have also tried restarting Bluetooth and reinstalling bluez and blueman. It seems that the built-in Bluetooth adapter of the PC turns off. I tried

Code: Select all

sudo hciconfig hci0 up
, but it did not turn on.

Code: Select all

hci0:	Type: Primary  Bus: USB
	BD Address: F4:06:69:0A:E2:12  ACL MTU: 1021:5  SCO MTU: 96:6
	DOWN 
	RX bytes:68373 acl:3678 sco:0 events:224 errors:0
	TX bytes:27177 acl:17 sco:0 commands:237 errors:0
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CharlesV
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Re: Bluetooth Mouse Connection Issues

#7 Post by CharlesV »

Does BT turn off after a suspend or hibernate ? or just "after a while" even with use?
*QSI = Quick System Info from menu (Copy for Forum)
*MXPI = MX Package Installer
*Please check the solved checkbox on the post that solved it.
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yuiquest
Posts: 7
Joined: Tue Feb 18, 2025 5:23 am

Re: Bluetooth Mouse Connection Issues

#8 Post by yuiquest »

The problem does not occur after suspend or hibernate. BT disconnects while I'm working on my PC.
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j2mcgreg
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Re: Bluetooth Mouse Connection Issues

#9 Post by j2mcgreg »

yuiquest wrote: Tue Feb 18, 2025 11:24 am It is ELECOM EX-G M-XGL30BBSKBK.
By the way, I didn't have this problem when I was using Linux Mint on the same PC.
How long ago was that? This sounds like a battery that can only generate power for a short period of time. Consider a flashlight that is bright when first turned on and the slowly dims to nothing and with every subsequent use the period of brightness is shorter. If the Mint install was more than a few minutes ago, that the mouse worked then is immaterial.
HP 15; ryzen 3 5300U APU; 500 Gb SSD; 8GB ram
HP 17; ryzen 3 3200; 500 GB SSD; 12 GB ram
Idea Center 3; 12 gen i5; 256 GB ssd;

In Linux, newer isn't always better. The best solution is the one that works.
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CharlesV
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Joined: Sun Jul 07, 2019 5:11 pm

Re: Bluetooth Mouse Connection Issues  [Solved]

#10 Post by CharlesV »

possibly a timeout on BT devices ?

You can turn off 'timeouts' for BT devices as follows:
edit /etc/bluetooth/input.config setting the following under general :

Code: Select all

IdleTimeout=0

UserspaceHID=true
In mine these are remarked out, supposed to default to 0 .. but try setting it to 0 ( you could optionally set it to say 90 min and then see if it affects how the mouse works. Possibly set to say 5 min for testing and see what happens ? )

If this doesnt seem to affect it... then I would head for power saving and turn it all off for a test.
*QSI = Quick System Info from menu (Copy for Forum)
*MXPI = MX Package Installer
*Please check the solved checkbox on the post that solved it.
*Linux -This is the way!
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