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No wireless or Touchpad after Mx SNAP clone to new ACER Aspire

http://www.forum.mxlinux.org/viewtopic.php?t=83338

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No wireless or Touchpad after Mx SNAP clone to new ACER Aspire

Posted: Sat Jan 11, 2025 2:30 am
by strikeymate
Hello,
Have a Acer Swift using Mx Linux 21.3 for a few years and did have a problem with the Touchpad and fixed it, but forget how I did it.
I just buy a new Acer Aspire with win11 and immediately did a SNAP clone from my Swift onto new Aspire, wiping out windows altogether. When complete, it did give me a boot problem (System Boot Security) that gave me a black screen, but after disabling "Secure Boot" in BIOS it boots ok now.
Everything else went really smooth and I now have a full copy of my old box on my new one... except for 2 problems I am aware of...
1. No WIFI shows up at all, so I insert an 25 year old wifi usb dongle and it works fine, albeit it slow speed, but usable.
2. No Touchpad at all so I plug in usb mouse.
It seems my new Acer laptop does not see the WiFi card at all, and the Touchpad does not show up in the dropdown menu of "Mouse and Touchpad" I also tried Mx 21.3 live usb and still no good. Then tried 123.2 KDE and 121.2 Mate, and both were all was good, but I dont want it. So it seems its a MX linux problem only.
Here is my info...

Code: Select all

Snapshot created on: 20240123_2200
System:    Kernel: 5.10.0-28-amd64 [5.10.209-2] x86_64 bits: 64 compiler: gcc v: 10.2.1 
           parameters: BOOT_IMAGE=/boot/vmlinuz-5.10.0-28-amd64 root=UUID=<filter> ro quiet splash 
           Desktop: Xfce 4.18.1 tk: Gtk 3.24.24 info: xfce4-panel wm: xfwm 4.18.0 vt: 7 
           dm: LightDM 1.26.0 Distro: MX-21.3_x64 Wildflower January 15  2023 
           base: Debian GNU/Linux 11 (bullseye) 
Machine:   Type: Laptop System: Acer product: Aspire AL16-51P v: V1.07 serial: <filter> 
           Mobo: Jura model: ADU v: V1.07 serial: <filter> UEFI: Insyde v: 1.07 date: 04/28/2024 
Battery:   ID-1: BAT0 charge: 58.1 Wh (100.0%) condition: 58.1/58.1 Wh (100.0%) volts: 13.0 
           min: N/A model: WB SR 1 WB Lion Battery type: Li-ion serial: <filter> status: Full 
CPU:       Info: 6-Core model: 12th Gen Intel Core i5-1235U bits: 64 type: MT MCP arch: Alder Lake 
           family: 6 model-id: 9A (154) stepping: 4 microcode: 430 cache: L2: 12 MiB 
           flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 59904 
           Speed: 638 MHz min/max: 400/5600 MHz Core speeds (MHz): 1: 638 2: 617 3: 654 4: 668 
           5: 599 6: 690 7: 696 8: 583 9: 614 10: 644 11: 618 12: 661 
           Vulnerabilities: Type: gather_data_sampling status: Not affected 
           Type: itlb_multihit status: Not affected 
           Type: l1tf status: Not affected 
           Type: mds status: Not affected 
           Type: meltdown status: Not affected 
           Type: mmio_stale_data status: Not affected 
           Type: retbleed status: Not affected 
           Type: spec_rstack_overflow status: Not affected 
           Type: spec_store_bypass 
           mitigation: Speculative Store Bypass disabled via prctl and seccomp 
           Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer sanitization 
           Type: spectre_v2 
           mitigation: Enhanced IBRS, IBPB: conditional, RSB filling, PBRSB-eIBRS: SW sequence 
           Type: srbds status: Not affected 
           Type: tsx_async_abort status: Not affected 
Graphics:  Device-1: Intel vendor: Acer Incorporated ALI driver: N/A bus-ID: 00:02.0 
           chip-ID: 8086:4628 class-ID: 0300 
           Device-2: Realtek Hy FHD5350 Camera type: USB driver: uvcvideo bus-ID: 1-5:4 
           chip-ID: 0bda:5855 class-ID: 0e02 serial: <filter> 
           Display: x11 server: X.Org 1.20.11 compositor: xfwm4 v: 4.18.0 driver: loaded: N/A 
           unloaded: fbdev display-ID: :0.0 screens: 1 
           Screen-1: 0 s-res: 1920x1200 s-dpi: 96 s-size: 508x318mm (20.0x12.5") 
           s-diag: 599mm (23.6") 
           Monitor-1: default res: 1920x1200 hz: 77 
           OpenGL: renderer: llvmpipe (LLVM 11.0.1 256 bits) v: 4.5 Mesa 20.3.5 compat-v: 3.1 
           direct render: Yes 
Audio:     Device-1: Intel Alder Lake PCH-P High Definition Audio vendor: Acer Incorporated ALI 
           driver: snd_hda_intel v: kernel bus-ID: 00:1f.3 chip-ID: 8086:51c8 class-ID: 0401 
           Sound Server-1: ALSA v: k5.10.0-28-amd64 running: yes 
           Sound Server-2: PulseAudio v: 14.2 running: yes 
Network:   Device-1: Intel Alder Lake-P PCH CNVi WiFi driver: N/A modules: wl port: 3000 
           bus-ID: 00:14.3 chip-ID: 8086:51f0 class-ID: 0280 
           Device-2: Ralink RT2870/RT3070 Wireless Adapter type: USB driver: rt2800usb 
           bus-ID: 1-8:50 chip-ID: 148f:3070 class-ID: 0000 serial: <filter> 
           IF: wlan0 state: up mac: <filter> 
Drives:    Local Storage: total: 476.94 GiB used: 60.75 GiB (12.7%) 
           SMART Message: Unable to run smartctl. Root privileges required. 
           ID-1: /dev/nvme0n1 maj-min: 259:0 model: UDSS UD2CTAHT300-512G size: 476.94 GiB 
           block-size: physical: 512 B logical: 512 B speed: 63.2 Gb/s lanes: 4 type: SSD 
           serial: <filter> rev: 2352966B temp: 39.9 C scheme: GPT 
Partition: ID-1: / raw-size: 468.68 GiB size: 460.25 GiB (98.20%) used: 60.75 GiB (13.2%) fs: ext4 
           dev: /dev/nvme0n1p2 maj-min: 259:2 
           ID-2: /boot/efi raw-size: 256 MiB size: 252 MiB (98.46%) used: 282 KiB (0.1%) fs: vfat 
           dev: /dev/nvme0n1p1 maj-min: 259:1 
Swap:      Kernel: swappiness: 15 (default 60) cache-pressure: 100 (default) 
           ID-1: swap-1 type: partition size: 8 GiB used: 0 KiB (0.0%) priority: -2 
           dev: /dev/nvme0n1p3 maj-min: 259:3 
Sensors:   System Temperatures: cpu: 27.8 C mobo: N/A 
           Fan Speeds (RPM): N/A 
Repos:     Packages: 2119 note: see --pkg apt: 2112 lib: 1092 flatpak: 7 
           No active apt repos in: /etc/apt/sources.list 
           Active apt repos in: /etc/apt/sources.list.d/debian-stable-updates.list 
           1: deb http://deb.debian.org/debian bullseye-updates main contrib non-free
           Active apt repos in: /etc/apt/sources.list.d/debian.list 
           1: deb http://deb.debian.org/debian bullseye main contrib non-free
           2: deb http://security.debian.org/debian-security bullseye-security main contrib non-free
           Active apt repos in: /etc/apt/sources.list.d/mx.list 
           1: deb https://mirrors.aliyun.com/mxlinux/mx/repo/ bullseye main non-free
           Active apt repos in: /etc/apt/sources.list.d/skype-stable.list 
           1: deb [arch=amd64] https://repo.skype.com/deb stable main
Info:      Processes: 256 Uptime: 47m wakeups: 2628 Memory: 15.35 GiB used: 2.07 GiB (13.5%) 
           Init: SysVinit v: 2.96 runlevel: 5 default: 5 tool: systemctl Compilers: gcc: N/A 
           alt: 10 Client: shell wrapper v: 5.1.4-release inxi: 3.3.06 
Boot Mode: UEFI
Many thanks in advance for any help.

Re: No wireless or Touchpad after Mx SNAP clone to new ACER Aspire

Posted: Sat Jan 11, 2025 5:50 am
by CatManDan
did you disable fast boot along the way? Should be able in the BIOS.

Re: No wireless or Touchpad after Mx SNAP clone to new ACER Aspire

Posted: Sat Jan 11, 2025 6:58 am
by orcrist
I believe it is your kernel. Try installing one of the 6.xxx series, preferably the latest Liquorix one. Good luck.

Re: No wireless or Touchpad after Mx SNAP clone to new ACER Aspire

Posted: Sat Jan 11, 2025 7:03 am
by j2mcgreg
@strikeymate

With a machine that new, you should be using the AHS (Advanced Hardware Systems) version of MX 23.4 which is aimed at the newest machines.

edited to add: Please edit the topics title as I'm sure you meant Snapshot instead of SNAP. SNAP is an Ubuntu invention akin to flatpacks and appimages and cannot be used in the way your tile suggests.

Re: No wireless or Touchpad after Mx SNAP clone to new ACER Aspire

Posted: Sat Jan 11, 2025 8:11 am
by Stevo
I'm pretty sure that we support Alder Lake hardware with MX 21 AHS, but yes, they'll need to add AHS, upgrade the kernel and then a full-upgrade to AHS packages. That's what AHS is for.

Their graphics is also llvmpipe for Intel, so not good. Those upgrades should fix that; I bet right now the brightness controls probably aren't working, either.

Re: No wireless or Touchpad after Mx SNAP clone to new ACER Aspire

Posted: Mon Jan 13, 2025 8:28 am
by mihail_bc
Hi there
i have same issue with an Acer Aspire 3
has a mediatek wifi board and therefore no wifi

tried the mx ahs version, no luck

also tried cachy os with 6.12 kernel, still no luck.

I would still like to install mx as I am old user of antix and mx, on my laptop I am still on mx16 and works fine...

any idea when there would be a fix for this, or where I should post a question?

Re: No wireless or Touchpad after Mx SNAP clone to new ACER Aspire

Posted: Mon Jan 13, 2025 8:36 am
by Eadwine Rose
Please do not tack onto other people's topic, start your own with QSI included, thank you.

Re: No wireless or Touchpad after Mx SNAP clone to new ACER Aspire

Posted: Mon Jan 13, 2025 10:52 am
by mihail_bc
but its the same issue!

Re: No wireless or Touchpad after Mx SNAP clone to new ACER Aspire

Posted: Mon Jan 13, 2025 11:17 am
by Eadwine Rose
You have a different system with likely still different software and different configs.

Similar. Not same.

Re: No wireless or Touchpad after Mx SNAP clone to new ACER Aspire

Posted: Mon Jan 13, 2025 12:18 pm
by Stevo
Indeed, the OP has Intel wi-fi, and mihail has Mediatek wi-fi, so they are not the same. I know there's at least one of those Mediatek chipsets that aren't yet supported in Linux, but start a new thread, please.

Re: No wireless or Touchpad after Mx SNAP clone to new ACER Aspire

Posted: Mon Jan 13, 2025 6:52 pm
by mihail_bc
ok, my bad then, I thought he had same mediatek card, though different acer model.
no need for another topic, as I found out it works with usb tethering and Im ok with that.
thanks.
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