MX Linux Forum

Hi, I hope somone can help me...

The Canon printer and scanner both work fine in MX-Linux KDE whiteout install errors.
I also have an Epson photo scanner Perfection V600 Photo, that I scan my analoge negative films with, but I can't get it to work with epson2 (in XFCE that worked fine before).
I have already restarted the PC, but this did not help. I also have plugged the USB cable in another port. Nothing helped.
The scanner is found, but there is something wrong with the connection. The USB cable is plugged in and the scanner is also on, no errors are shown on the scanner.

Code: Select all

Snapshot created on: 20250108_1741
System:
  Kernel: 6.1.0-28-amd64 [6.1.119-1] arch: x86_64 bits: 64 compiler: gcc v: 12.2.0
    parameters: BOOT_IMAGE=/boot/vmlinuz-6.1.0-28-amd64 root=UUID=<filter> ro quiet splash
  Desktop: KDE Plasma v: 5.27.5 wm: kwin_x11 vt: 7 dm: SDDM Distro: MX-23.4_KDE_x64 Libretto
    September 15 2024 base: Debian GNU/Linux 12 (bookworm)
Machine:
  Type: Desktop Mobo: ASUSTeK model: Z170 PRO GAMING v: Rev X.0x serial: <superuser required>
    UEFI: American Megatrends v: 3805 date: 05/16/2018
CPU:
  Info: model: Intel Core i7-6700K bits: 64 type: MT MCP arch: Skylake-S gen: core 6 level: v3
    note: check built: 2015 process: Intel 14nm family: 6 model-id: 0x5E (94) stepping: 3
    microcode: 0xF0
  Topology: cpus: 1x cores: 4 tpc: 2 threads: 8 smt: enabled cache: L1: 256 KiB
    desc: d-4x32 KiB; i-4x32 KiB L2: 1024 KiB desc: 4x256 KiB L3: 8 MiB desc: 1x8 MiB
  Speed (MHz): avg: 800 min/max: 800/4200 scaling: driver: intel_pstate governor: powersave
    cores: 1: 800 2: 800 3: 800 4: 800 5: 800 6: 800 7: 800 8: 800 bogomips: 63999
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
  Vulnerabilities:
  Type: gather_data_sampling status: Vulnerable: No microcode
  Type: itlb_multihit status: KVM: VMX disabled
  Type: l1tf mitigation: PTE Inversion; VMX: conditional cache flushes, SMT vulnerable
  Type: mds mitigation: Clear CPU buffers; SMT vulnerable
  Type: meltdown mitigation: PTI
  Type: mmio_stale_data mitigation: Clear CPU buffers; SMT vulnerable
  Type: reg_file_data_sampling status: Not affected
  Type: retbleed mitigation: IBRS
  Type: spec_rstack_overflow status: Not affected
  Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via prctl
  Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer sanitization
  Type: spectre_v2 mitigation: IBRS; IBPB: conditional; STIBP: conditional; RSB filling;
    PBRSB-eIBRS: Not affected; BHI: Not affected
  Type: srbds mitigation: Microcode
  Type: tsx_async_abort mitigation: TSX disabled
Graphics:
  Device-1: NVIDIA GM204 [GeForce GTX 970] vendor: ASUSTeK driver: nouveau v: kernel
    non-free: 530.xx+ status: current (as of 2023-03) arch: Maxwell code: GMxxx process: TSMC 28nm
    built: 2014-19 pcie: gen: 1 speed: 2.5 GT/s lanes: 16 link-max: gen: 3 speed: 8 GT/s ports:
    active: DVI-I-1,HDMI-A-1 empty: DP-1,DVI-D-1 bus-ID: 01:00.0 chip-ID: 10de:13c2 class-ID: 0300
    temp: 35.0 C
  Display: x11 server: X.Org v: 1.21.1.7 with: Xwayland v: 22.1.9 compositor: kwin_x11 driver: X:
    loaded: modesetting unloaded: fbdev,vesa dri: nouveau gpu: nouveau display-ID: :0 screens: 1
  Screen-1: 0 s-res: 3360x1080 s-dpi: 96 s-size: 889x285mm (35.00x11.22") s-diag: 934mm (36.75")
  Monitor-1: DVI-I-1 pos: bottom-l model: Medion MD30999PD serial: <filter> built: 2007
    res: 1440x900 hz: 60 dpi: 90 gamma: 1.2 size: 408x255mm (16.06x10.04") diag: 481mm (18.9")
    ratio: 16:10 modes: max: 1440x900 min: 720x400
  Monitor-2: HDMI-A-1 mapped: HDMI-1 pos: primary,top-right model: Acer R271 serial: <filter>
    built: 2016 res: 1920x1080 hz: 60 dpi: 82 gamma: 1.2 size: 598x336mm (23.54x13.23")
    diag: 686mm (27") ratio: 16:9 modes: max: 1920x1080 min: 720x400
  API: OpenGL v: 4.3 Mesa 24.2.2-1~mx23ahs renderer: NV124 direct-render: Yes
Audio:
  Device-1: Intel 100 Series/C230 Series Family HD Audio vendor: ASUSTeK driver: snd_hda_intel
    v: kernel bus-ID: 00:1f.3 chip-ID: 8086:a170 class-ID: 0403
  Device-2: NVIDIA GM204 High Definition Audio vendor: ASUSTeK driver: snd_hda_intel v: kernel
    pcie: gen: 1 speed: 2.5 GT/s lanes: 16 link-max: gen: 3 speed: 8 GT/s bus-ID: 01:00.1
    chip-ID: 10de:0fbb class-ID: 0403
  API: ALSA v: k6.1.0-28-amd64 status: kernel-api tools: alsamixer,amixer
  Server-1: PipeWire v: 1.0.0 status: active with: 1: pipewire-pulse status: active
    2: wireplumber status: active 3: pipewire-alsa type: plugin 4: pw-jack type: plugin
    tools: pactl,pw-cat,pw-cli,wpctl
Network:
  Device-1: Intel Ethernet I219-V vendor: ASUSTeK driver: e1000e v: kernel port: N/A
    bus-ID: 00:1f.6 chip-ID: 8086:15b8 class-ID: 0200
  IF: eth0 state: up speed: 1000 Mbps duplex: full mac: <filter>
Drives:
  Local Storage: total: 4.38 TiB used: 902.26 GiB (20.1%)
  SMART Message: Unable to run smartctl. Root privileges required.
  ID-1: /dev/sda maj-min: 8:0 vendor: Samsung model: SSD 850 EVO 500GB size: 465.76 GiB
    block-size: physical: 512 B logical: 512 B speed: 6.0 Gb/s type: SSD serial: <filter> rev: 2B6Q
    scheme: MBR
  ID-2: /dev/sdb maj-min: 8:16 vendor: Western Digital model: WD10EZEX-00BN5A0 size: 931.51 GiB
    block-size: physical: 4096 B logical: 512 B speed: 6.0 Gb/s type: HDD rpm: 7200 serial: <filter>
    rev: 1A01 scheme: MBR
  ID-3: /dev/sdc maj-min: 8:32 vendor: Seagate model: ST3250310AS size: 232.89 GiB block-size:
    physical: 512 B logical: 512 B speed: 1.5 Gb/s type: N/A serial: <filter> rev: E scheme: MBR
  ID-4: /dev/sdd maj-min: 8:48 vendor: Samsung model: SSD 870 EVO 1TB size: 931.51 GiB
    block-size: physical: 512 B logical: 512 B speed: 6.0 Gb/s type: SSD serial: <filter> rev: 3B6Q
    scheme: MBR
  ID-5: /dev/sde maj-min: 8:64 type: USB vendor: Western Digital model: WD20NMVW-11EDZS6
    size: 1.82 TiB block-size: physical: 512 B logical: 512 B type: HDD rpm: 5200 serial: <filter>
    rev: 1019 scheme: GPT
  ID-6: /dev/sdf maj-min: 8:80 type: USB vendor: Generic model: Multi-Card size: 59.69 GiB
    block-size: physical: 512 B logical: 512 B type: N/A serial: <filter> rev: 1.00 scheme: MBR
  SMART Message: Unknown USB bridge. Flash drive/Unsupported enclosure?
Partition:
  ID-1: / raw-size: 130.38 GiB size: 127.27 GiB (97.61%) used: 14.8 GiB (11.6%) fs: ext4
    dev: /dev/sdd2 maj-min: 8:50
  ID-2: /boot/efi raw-size: 256 MiB size: 252 MiB (98.46%) used: 274 KiB (0.1%) fs: vfat
    dev: /dev/sdd1 maj-min: 8:49
  ID-3: /home raw-size: 800.88 GiB size: 787.24 GiB (98.30%) used: 1.42 GiB (0.2%) fs: ext4
    dev: /dev/sdd3 maj-min: 8:51
Swap:
  Kernel: swappiness: 15 (default 60) cache-pressure: 100 (default)
  ID-1: swap-1 type: file size: 3 GiB used: 0 KiB (0.0%) priority: -2 file: /swap/swap
Sensors:
  System Temperatures: cpu: 21.0 C mobo: N/A gpu: nouveau temp: 35.0 C
  Fan Speeds (RPM): N/A gpu: nouveau fan: 476
Repos:
  Packages: pm: dpkg pkgs: 2549 libs: 1345 tools: apt,apt-get,aptitude,nala pm: rpm pkgs: 0
    pm: flatpak pkgs: 0
  No active apt repos in: /etc/apt/sources.list
  Active apt repos in: /etc/apt/sources.list.d/debian-stable-updates.list
    1: deb http://deb.debian.org/debian bookworm-updates main contrib non-free non-free-firmware
  Active apt repos in: /etc/apt/sources.list.d/debian.list
    1: deb http://deb.debian.org/debian bookworm main contrib non-free non-free-firmware
    2: deb http://security.debian.org/debian-security bookworm-security main contrib non-free non-free-firmware
  Active apt repos in: /etc/apt/sources.list.d/mx.list
    1: deb http://ftp.halifax.rwth-aachen.de/mxlinux/packages/mx/repo/ bookworm main non-free
    2: deb http://ftp.halifax.rwth-aachen.de/mxlinux/packages/mx/repo/ bookworm ahs
Info:
  Processes: 254 Uptime: 56m wakeups: 4 Memory: 7.7 GiB used: 4.73 GiB (61.4%) Init: SysVinit
  v: 3.06 runlevel: 5 default: graphical tool: systemctl Compilers: gcc: 12.2.0 alt: 12
  Client: shell wrapper v: 5.2.15-release inxi: 3.3.26
[/quote]

I havent tried to use my Epson V500 Pro scanner in KDE, but I had the *exact* same issue with it in xfce.

You can / should install / reinstall the Epson driver for it from here
https://download.ebz.epson.net/dsc/sear ... archModule

And once installed reboot and it should show up in the scanning.

I have more instructions here too if you need them. (It is based on the EcoTank printers / scanners.. but it also helps with all epson products.):
viewtopic.php?t=83275

Thanks for your instructions, but it's too complicated for me at the moment.
I'll try again later.
The user groups are already set correctly.
I've been working on this for hours, nothing works. With XFCE it worked immediately, without any puzzling.

My instructions are more for printers with scanners, I think there are really only two things you need to do for your V600

1) Find the driver (looks like there are two, I would choose the all in one package - second one) and Download it
2) Install if and then reboot.

I had done these steps.
Maybe I can just delete everything and start over.


At "next" I get this, while everything is plugged in.


I'll figure it out later :-)

Can you start the program using the terminal and post any output that pops up?

also two commands in a terminal and their results might show the issue:
and then

Two things come to mind.
1) Have a look at /etc/sane.d/epson2.conf
There may be something you can do with that
and
2) check out the package sane-airscan. It's specifically designed for printers and MFC's that have driverless printing built in, and from what I read, yours as the ability. Most folk would be using this app for networked devices, but I have seen small extras like this make a difference beyond network connected devices.
https://github.com/alexpevzner/sane-airscan
Scroll down a bit to the readme section and take a moment to digest what it's saying. Make sure you read through to the Compatibility section where it mentions ipp-over-usb
If you're willing to give this a crack, you'll need to install both sane-airscan and ipp-usb, both are in the regular repos.

EDIT - sorry, I had the wrong tab open, yours may not be driverless.

* EDIT: Now working again - please see my post further down.
I have a V370 and was using Epsonscan2 successfully until a few updates ago; sadly I didn't notice exactly which update.
But it stopped being able to communicate with the scanner properly, even though it detected it.

I tried the Flatpak (latest version) - that works except that I can't get it to follow the GTK theme no matter what I do.

I tried uninstalling the Flatpak and downloading and installing latest version from the Epson site - but so far that is not working;
In fact it is worse than the old version.
So I guess something in one of the recent updates broke compatibility.

I remember going thru something like this and found Xsane a bit clunky but workable

If xsane is working... then I highly suggest loading and trying out NAPS2 . I have found it to be VERY nice for scanning!

There is a linux version which is excellent, I have been using this for Windows users for years now , and it has some excellent features.

https://www.naps2.com/

OK - So after trying various uninstall/reinstall attempts I tried the older version: 6.7.43.0 - and now mysteriously it works!
Maybe the newer one doesn´t like my specific scanner or something.
Anyway - I will perhaps make a point of periodically connecting the scanner just to make sure it continues to work and to be able to report back if not.
For now I am relieved to have it back working.

NAPS2 Looks very interesting...will give that a look too.
Nice that it seems like a very complete open source solution.