Audio devices randomly not detected

[brinesharks]

I'm having an intermittent issue with sound/mic not being detected and the message 'No output or input devices found' when checking system settings > audio. There are no options to configure audio shown (option is greyed out). However, a reboot seems to fix things. The issue occurs randomly after I lock the screen but I can't think of anything else I'm doing that causes it. It happens very rarely - maybe once a fortnight. It seems to occur after the machine has been left on for a few days without a restart. I do updates via Discover as soon as they are available, but updates don't seem to trigger the issue.

Any suggestions on how I fault find the issue?

System details:

Operating System: MX Linux 23
KDE Plasma Version: 5.27.5
KDE Frameworks Version: 5.103.0
Qt Version: 5.15.8
Kernel Version: 6.1.0-26-amd64 (64-bit)
Graphics Platform: X11
Processors: 4 × Intel® Core™ i5-6600 CPU @ 3.30GHz
Memory: 31.3 GiB of RAM
Graphics Processor: NVIDIA GeForce GTX 980/PCIe/SSE2
Manufacturer: Gigabyte Technology Co., Ltd.
Product Name: Z170X-Gaming 3

Here is a list of audio devices:

$ aplay --list-devices

**** List of PLAYBACK Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: ALC1150 Analog [ALC1150 Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 1: ALC1150 Digital [ALC1150 Digital]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 1: NVidia [HDA NVidia], device 3: HDMI 0 [27G2G8]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 1: NVidia [HDA NVidia], device 7: HDMI 1 [27G2G8]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 1: NVidia [HDA NVidia], device 8: HDMI 2 [HDMI 2]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 1: NVidia [HDA NVidia], device 9: HDMI 3 [HDMI 3]
Subdevices: 1/1
Subdevice #0: subdevice #0
card 2: R24 [Razer BlackShark V2 Pro 2.4], device 0: USB Audio [USB Audio]
Subdevices: 1/1
Subdevice #0: subdevice #0

[brinesharks]

And some more info:

$ /sbin/lsmod | grep snd
snd_seq_dummy 16384 0
snd_hrtimer 16384 0
snd_seq 90112 1 snd_seq_dummy
snd_usb_audio 376832 0
snd_usbmidi_lib 45056 1 snd_usb_audio
snd_rawmidi 53248 1 snd_usbmidi_lib
snd_seq_device 16384 2 snd_seq,snd_rawmidi
mc 81920 1 snd_usb_audio
snd_hda_codec_realtek 172032 1
snd_hda_codec_generic 98304 1 snd_hda_codec_realtek
snd_hda_codec_hdmi 81920 1
ledtrig_audio 16384 1 snd_hda_codec_generic
snd_hda_intel 57344 0
snd_intel_dspcfg 36864 1 snd_hda_intel
snd_intel_sdw_acpi 20480 1 snd_intel_dspcfg
snd_hda_codec 184320 4 snd_hda_codec_generic,snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec_realtek
snd_hda_core 122880 5 snd_hda_codec_generic,snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec,snd_hda_codec_realtek
snd_hwdep 16384 2 snd_usb_audio,snd_hda_codec
snd_pcm 159744 5 snd_hda_codec_hdmi,snd_hda_intel,snd_usb_audio,snd_hda_codec,snd_hda_core
snd_timer 49152 3 snd_seq,snd_hrtimer,snd_pcm
snd 126976 13 snd_hda_codec_generic,snd_seq,snd_seq_device,snd_hda_codec_hdmi,snd_hwdep,snd_hda_intel,snd_usb_audio,snd_usbmidi_lib,snd_hda_codec,snd_hda_codec_realtek,snd_timer,snd_pcm,snd_rawmidi
soundcore 16384 1 snd
usbcore 348160 7 xhci_hcd,snd_usb_audio,usbhid,snd_usbmidi_lib,usb_storage,xhci_pci,uas

[Eadwine Rose]

With all help requests, as per forum rules (which, if you haven't, please read), please share your full Quick System Info, do not edit.
If need be, you can do this using the LiveUSB, thanks.

[DeJay]

I'm having the same problem with the Xfce desktop, it's been happening for some time, in my case straight after booting. Sometimes I have to reboot 2 or 3 times to get audio. I only joined in so you know it's not just KDE.

Code: Select all

System:
  Kernel: 6.1.0-26-amd64 [6.1.112-1] arch: x86_64 bits: 64 compiler: gcc v: 12.2.0
    parameters: BOOT_IMAGE=/boot/vmlinuz-6.1.0-26-amd64 root=UUID=<filter> ro quiet splash
  Desktop: Xfce v: 4.18.1 tk: Gtk v: 3.24.36 info: xfce4-panel wm: xfwm v: 4.18.0 vt: 7
    dm: LightDM v: 1.26.0 Distro: MX-23.4_x64 Libretto July 31  2023 base: Debian GNU/Linux 12
    (bookworm)
Machine:
  Type: Desktop System: Entroware product: Poseidon v: ED04R5 serial: <superuser required>
  Mobo: Micro-Star model: Z370 PC PRO (MS-7B49) v: 1.0 serial: <superuser required>
    UEFI: American Megatrends v: 1.43 date: 04/19/2018
Battery:
  Device-1: hidpp_battery_0 model: Logitech K520 serial: <filter> charge: 70% (should be ignored)
    rechargeable: yes status: discharging
  Device-2: hidpp_battery_1 model: Logitech M310 serial: <filter> charge: 55% (should be ignored)
    rechargeable: yes status: discharging
CPU:
  Info: model: Intel Core i7-8700K bits: 64 type: MT MCP arch: Coffee Lake gen: core 8 level: v3
    note: check built: 2018 process: Intel 14nm family: 6 model-id: 0x9E (158) stepping: 0xA (10)
    microcode: 0xF8
  Topology: cpus: 1x cores: 6 tpc: 2 threads: 12 smt: enabled cache: L1: 384 KiB
    desc: d-6x32 KiB; i-6x32 KiB L2: 1.5 MiB desc: 6x256 KiB L3: 12 MiB desc: 1x12 MiB
  Speed (MHz): avg: 800 min/max: 800/4700 scaling: driver: intel_pstate governor: powersave
    cores: 1: 800 2: 800 3: 800 4: 800 5: 800 6: 800 7: 800 8: 800 9: 800 10: 800 11: 800 12: 800
    bogomips: 88796
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
  Vulnerabilities:
  Type: gather_data_sampling mitigation: Microcode
  Type: itlb_multihit status: KVM: VMX disabled
  Type: l1tf mitigation: PTE Inversion; VMX: conditional cache flushes, SMT vulnerable
  Type: mds mitigation: Clear CPU buffers; SMT vulnerable
  Type: meltdown mitigation: PTI
  Type: mmio_stale_data mitigation: Clear CPU buffers; SMT vulnerable
  Type: reg_file_data_sampling status: Not affected
  Type: retbleed mitigation: IBRS
  Type: spec_rstack_overflow status: Not affected
  Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via prctl
  Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer sanitization
  Type: spectre_v2 mitigation: IBRS; IBPB: conditional; STIBP: conditional; RSB filling;
    PBRSB-eIBRS: Not affected; BHI: Not affected
  Type: srbds mitigation: Microcode
  Type: tsx_async_abort mitigation: TSX disabled
Graphics:
  Device-1: NVIDIA GP106 [GeForce GTX 1060 6GB] vendor: ZOTAC driver: nvidia v: 535.183.01
    non-free: 530.xx+ status: current (as of 2023-03) arch: Pascal code: GP10x process: TSMC 16nm
    built: 2016-21 pcie: gen: 3 speed: 8 GT/s lanes: 16 bus-ID: 01:00.0 chip-ID: 10de:1c03
    class-ID: 0300
  Display: x11 server: X.Org v: 1.21.1.7 compositor: xfwm v: 4.18.0 driver: X: loaded: nvidia
    unloaded: fbdev,modesetting,nouveau,vesa alternate: nv gpu: nvidia display-ID: :0.0 screens: 1
  Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x286mm (20.00x11.26") s-diag: 583mm (22.95")
  Monitor-1: HDMI-0 res: 1920x1080 hz: 60 dpi: 96 size: 509x286mm (20.04x11.26")
    diag: 584mm (22.99") modes: N/A
  API: OpenGL v: 4.6.0 NVIDIA 535.183.01 renderer: NVIDIA GeForce GTX 1060 6GB/PCIe/SSE2
    direct-render: Yes
Audio:
  Device-1: Intel 200 Series PCH HD Audio vendor: Micro-Star MSI driver: snd_hda_intel v: kernel
    bus-ID: 00:1f.3 chip-ID: 8086:a2f0 class-ID: 0403
  Device-2: NVIDIA GP106 High Definition Audio vendor: ZOTAC driver: snd_hda_intel v: kernel
    pcie: gen: 3 speed: 8 GT/s lanes: 16 bus-ID: 01:00.1 chip-ID: 10de:10f1 class-ID: 0403
  API: ALSA v: k6.1.0-26-amd64 status: kernel-api tools: alsamixer,amixer
  Server-1: PipeWire v: 1.0.0 status: active with: 1: pipewire-pulse status: active
    2: wireplumber status: active 3: pipewire-alsa type: plugin 4: pw-jack type: plugin
    tools: pactl,pw-cat,pw-cli,wpctl
Network:
  Device-1: Intel Ethernet I219-V vendor: Micro-Star MSI driver: e1000e v: kernel port: N/A
    bus-ID: 00:1f.6 chip-ID: 8086:15b8 class-ID: 0200
  IF: eth0 state: up speed: 100 Mbps duplex: full mac: <filter>
Drives:
  Local Storage: total: 4.15 TiB used: 1.53 TiB (36.8%)
  SMART Message: Unable to run smartctl. Root privileges required.
  ID-1: /dev/sda maj-min: 8:0 vendor: Western Digital model: WDS500G2B0B-00YS70 size: 465.76 GiB
    block-size: physical: 512 B logical: 512 B speed: 6.0 Gb/s type: SSD serial: <filter> rev: 30WD
    scheme: GPT
  ID-2: /dev/sdb maj-min: 8:16 vendor: Seagate model: ST2000DM006-2DM164 size: 1.82 TiB
    block-size: physical: 4096 B logical: 512 B speed: 6.0 Gb/s type: HDD rpm: 7200 serial: <filter>
    rev: CC26 scheme: GPT
  ID-3: /dev/sdc maj-min: 8:32 vendor: Seagate model: ST2000DM006-2DM164 size: 1.82 TiB
    block-size: physical: 4096 B logical: 512 B speed: 6.0 Gb/s type: HDD rpm: 7200 serial: <filter>
    rev: CC26 scheme: GPT
  ID-4: /dev/sde maj-min: 8:64 type: USB vendor: SanDisk model: Ultra Fit size: 57.84 GiB
    block-size: physical: 512 B logical: 512 B type: N/A serial: <filter> rev: 1.00 scheme: GPT
  SMART Message: Unknown USB bridge. Flash drive/Unsupported enclosure?
Partition:
  ID-1: / raw-size: 50.78 GiB size: 49.68 GiB (97.84%) used: 20.76 GiB (41.8%) fs: ext4
    dev: /dev/sda2 maj-min: 8:2
  ID-2: /boot/efi raw-size: 500 MiB size: 499 MiB (99.80%) used: 288 KiB (0.1%) fs: vfat
    dev: /dev/sda1 maj-min: 8:1
  ID-3: /home raw-size: 414.49 GiB size: 406.92 GiB (98.17%) used: 90.53 GiB (22.2%) fs: ext4
    dev: /dev/sda3 maj-min: 8:3
Swap:
  Kernel: swappiness: 15 (default 60) cache-pressure: 100 (default)
  ID-1: swap-1 type: file size: 8 GiB used: 0 KiB (0.0%) priority: -2 file: /swap/swap
Sensors:
  System Temperatures: cpu: 38.0 C mobo: N/A gpu: nvidia temp: 30 C
  Fan Speeds (RPM): N/A gpu: nvidia fan: 45%
Repos:
  Packages: 2320 pm: dpkg pkgs: 2313 libs: 1176 tools: apt,apt-get,aptitude,nala,synaptic pm: rpm
    pkgs: 0 pm: flatpak pkgs: 7
  No active apt repos in: /etc/apt/sources.list
  Active apt repos in: /etc/apt/sources.list.d/debian-stable-updates.list
    1: deb http://deb.debian.org/debian bookworm-updates main contrib non-free non-free-firmware
  Active apt repos in: /etc/apt/sources.list.d/debian.list
    1: deb http://deb.debian.org/debian bookworm main contrib non-free non-free-firmware
    2: deb http://security.debian.org/debian-security bookworm-security main contrib non-free non-free-firmware
  Active apt repos in: /etc/apt/sources.list.d/mx.list
    1: deb http://mxlinux.mirrors.uk2.net/packages/mx/repo/ bookworm main non-free
Info:
  Processes: 271 Uptime: 2h 28m wakeups: 15 Memory: 62.75 GiB used: 1.67 GiB (2.7%) Init: SysVinit
  v: 3.06 runlevel: 5 default: graphical tool: systemctl Compilers: gcc: 12.2.0 alt: 12
  Client: shell wrapper v: 5.2.15-release inxi: 3.3.26
Boot Mode: UEFI

[j2mcgreg]

@DeJay @brinesharks
In order to track this down, both of you need to post the output from the QSI utility. The Quick System Info (QSI) utility is located in MX Tools and its output is automatically formatted for use here in the forum. Run the QSI utility, click “Copy for Forum” at the bottom and then just paste it here in your thread.

[DeJay]

I edited my original post with the details.

[Eadwine Rose]

Also.. you need to get into separate topics, tacking on to someone else's is bad form.

@DeJay please start a topic of your own, thanks.

[DeJay]

I didn't ask for help, just added the information that it is not just KDE it happens on! I was asked to post those details, so I did. Read my first post on the subject "I only joined in so you know it's not just KDE".

[j2mcgreg]

@DeJay
From here:
https://www.google.com/search?q=msi+Z37 ... e&ie=UTF-8
You can see that your motherboad's onboard sound card has a multitude of problems, Your best bet might be to just buy a new sound card for your desktop.

[DeJay]

Thanks for the info.