Strange occurence with File Managers

[ceejayemm]

Background: I have been using MX on my desktop PC (KDE Plasma) and laptop (XFCE) for a couple of years since migrating from Windows 10, initially with MX-21.x and now with fully updated MX-23.2. Both machines have been rock solid in that time.

I have been following the development of an audio player and yesterday downloaded the latest version as an AppImage. I have AppImage Launcher installed and active. In the past this has worked just fine. After downloading the new version I went to the Downloads folder on my Desktop PC with a view to running the AppImage integration process. I opened Dolphin and navigated to the Downloads folder, which displayed the folder contents, however as soon as I tried to access any file in the folder Dolphin locked up and I had to close Dolphin (which took a couple of attempts to do so). I restarted Dolphin and tried again, same result. Tried again but this time selected a different folder, Dolphin worked OK and could access the files. I ended up trying every folder under the /home folder for my username and all succeeded EXCEPT the Downloads and Documents folders.

I have also tried the same exercise on my Laptop using Thunar and get EXACTLY the same results with the same folders on that device.

I don't know if its related but this morning my Duplicati backup on my Desktop PC also failed. I ran the backup again but watched the backup process running. It seems to do the actual backup but then fails at the end of the Backup process when clearing up files, and possibly according to Duplicati, doing a quota check. I don't knowingly run any quotas on my systems. The error given is:

"Errors": [
"2024-03-25 08:11:39 +00 - [Error-Duplicati.Library.Main.Operation.FilelistProcessor-BackendQuotaExceeded]: Backend quota has been exceeded: Using 112.39 GB of 0 bytes (0 bytes available)"
],

There are no visible errors when this occurs with either device or File Manager, other than the (possibly related) Duplicati issue also noted above. If there are any useful log files which might help resolve this issue please let me know what and where they are.

Many than ks for any help proved.

Chris

Code: Select all

System:
  Kernel: 6.1.0-10-amd64 [6.1.38-2] arch: x86_64 bits: 64 compiler: gcc v: 12.2.0
    parameters: BOOT_IMAGE=/boot/vmlinuz-6.1.0-10-amd64 root=UUID=<filter> ro quiet splash
    init=/lib/systemd/systemd
  Desktop: KDE Plasma v: 5.27.5 wm: kwin_x11 vt: 7 dm: SDDM Distro: MX-23.2_KDE_x64 Libretto
    July 31 2023 base: Debian GNU/Linux 12 (bookworm)
Machine:
  Type: Desktop System: MSI product: MS-7A37 v: 1.0 serial: <superuser required>
  Mobo: MSI model: B350M MORTAR (MS-7A37) v: 1.0 serial: <superuser required>
    UEFI: American Megatrends v: 1.K0 date: 01/22/2019
Battery:
  Device-1: hidpp_battery_0 model: Logitech Wireless Mouse serial: <filter>
    charge: 55% (should be ignored) rechargeable: yes status: discharging
  Device-2: hidpp_battery_1 model: Logitech Wireless Keyboard serial: <filter>
    charge: 55% (should be ignored) rechargeable: yes status: discharging
CPU:
  Info: model: AMD Ryzen 5 1600 bits: 64 type: MT MCP arch: Zen level: v3 note: check
    built: 2017-19 process: GF 14nm family: 0x17 (23) model-id: 1 stepping: 1 microcode: 0x8001137
  Topology: cpus: 1x cores: 6 tpc: 2 threads: 12 smt: enabled cache: L1: 576 KiB
    desc: d-6x32 KiB; i-6x64 KiB L2: 3 MiB desc: 6x512 KiB L3: 16 MiB desc: 2x8 MiB
  Speed (MHz): avg: 1682 high: 3510 min/max: 1550/3200 boost: enabled scaling:
    driver: acpi-cpufreq governor: ondemand cores: 1: 1550 2: 1550 3: 1550 4: 1550 5: 1550 6: 1550
    7: 1550 8: 3510 9: 1550 10: 1360 11: 1479 12: 1442 bogomips: 76788
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm
  Vulnerabilities:
  Type: itlb_multihit status: Not affected
  Type: l1tf status: Not affected
  Type: mds status: Not affected
  Type: meltdown status: Not affected
  Type: mmio_stale_data status: Not affected
  Type: retbleed mitigation: untrained return thunk; SMT vulnerable
  Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via prctl
  Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer sanitization
  Type: spectre_v2 mitigation: Retpolines, IBPB: conditional, STIBP: disabled, RSB filling,
    PBRSB-eIBRS: Not affected
  Type: srbds status: Not affected
  Type: tsx_async_abort status: Not affected
Graphics:
  Device-1: AMD Cape Verde PRO [Radeon HD 7750/8740 / R7 250E] vendor: PC Partner / Sapphire
    driver: radeon v: kernel alternate: amdgpu arch: GCN-1 code: Southern Islands process: TSMC 28nm
    built: 2011-20 pcie: gen: 2 speed: 5 GT/s lanes: 4 link-max: gen: 3 speed: 8 GT/s lanes: 16
    ports: active: HDMI-A-1 empty: DP-1,DVI-I-1 bus-ID: 1b:00.0 chip-ID: 1002:683f class-ID: 0300
  Device-2: Logitech Webcam C310 type: USB driver: snd-usb-audio,uvcvideo bus-ID: 3-3.3:5
    chip-ID: 046d:081b class-ID: 0102 serial: <filter>
  Display: x11 server: X.Org v: 1.21.1.7 with: Xwayland v: 22.1.9 compositor: kwin_x11 driver: X:
    loaded: radeon unloaded: fbdev,modesetting,vesa dri: radeonsi gpu: radeon display-ID: :0
    screens: 1
  Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x285mm (20.00x11.22") s-diag: 582mm (22.93")
  Monitor-1: HDMI-A-1 mapped: HDMI-0 model: BenQ E2220HD serial: <filter> built: 2009
    res: 1920x1080 hz: 60 dpi: 102 gamma: 1.2 size: 477x268mm (18.78x10.55") diag: 551mm (21.7")
    ratio: 16:9 modes: max: 1920x1080 min: 720x400
  API: OpenGL v: 4.5 Mesa 23.1.2-1~mx23ahs renderer: VERDE ( LLVM 15.0.6 DRM 2.50 6.1.0-10-amd64)
    direct-render: Yes
Audio:
  Device-1: AMD Oland/Hainan/Cape Verde/Pitcairn HDMI Audio [Radeon HD 7000 Series]
    vendor: PC Partner / Sapphire driver: snd_hda_intel bus-ID: 3-3.3:5 v: kernel chip-ID: 046d:081b
    pcie: gen: 2 class-ID: 0102 serial: <filter> speed: 5 GT/s lanes: 4 link-max: gen: 3
    speed: 8 GT/s lanes: 16 bus-ID: 1b:00.1 chip-ID: 1002:aab0 class-ID: 0403
  Device-2: AMD Family 17h HD Audio vendor: Micro-Star MSI driver: snd_hda_intel v: kernel pcie:
    gen: 3 speed: 8 GT/s lanes: 16 bus-ID: 1d:00.3 chip-ID: 1022:1457 class-ID: 0403
  Device-3: Logitech Webcam C310 type: USB driver: snd-usb-audio,uvcvideo
  API: ALSA v: k6.1.0-10-amd64 status: kernel-api tools: alsamixer,amixer
  Server-1: JACK v: 1.9.21 status: off tools: jack_control,qjackctl
  Server-2: PipeWire v: 1.0.0 status: active with: 1: pipewire-pulse status: active
    2: wireplumber status: active 3: pipewire-alsa type: plugin 4: pw-jack type: plugin
    tools: pactl,pw-cat,pw-cli,wpctl
Network:
  Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet vendor: Micro-Star MSI
    driver: r8169 v: kernel pcie: gen: 1 speed: 2.5 GT/s lanes: 1 port: f000 bus-ID: 18:00.0
    chip-ID: 10ec:8168 class-ID: 0200
  IF: eth0 state: up speed: 1000 Mbps duplex: full mac: <filter>
Bluetooth:
  Device-1: Broadcom BCM20702A0 Bluetooth 4.0 type: USB driver: btusb v: 0.8 bus-ID: 3-3.4:7
    chip-ID: 0a5c:21e8 class-ID: fe01 serial: <filter>
  Report: hciconfig ID: hci0 rfk-id: 0 state: up address: <filter> bt-v: 2.1 lmp-v: 4.0
    sub-v: 220e hci-v: 4.0 rev: 1000
  Info: acl-mtu: 1021:8 sco-mtu: 64:1 link-policy: rswitch sniff link-mode: peripheral accept
    service-classes: rendering, capturing, object transfer, audio, telephony
Drives:
  Local Storage: total: 2.73 TiB used: 217.27 GiB (7.8%)
  SMART Message: Unable to run smartctl. Root privileges required.
  ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Samsung model: SSD 990 PRO 1TB size: 931.51 GiB
    block-size: physical: 512 B logical: 512 B speed: 63.2 Gb/s lanes: 4 type: SSD serial: <filter>
    rev: 1B2QJXD7 temp: 30.9 C scheme: GPT
  ID-2: /dev/sda maj-min: 8:0 vendor: Western Digital model: WD10EFRX-68FYTN0 size: 931.51 GiB
    block-size: physical: 4096 B logical: 512 B speed: 6.0 Gb/s type: HDD rpm: 5400 serial: <filter>
    rev: 0A82 scheme: GPT
  ID-3: /dev/sdb maj-min: 8:16 vendor: Western Digital model: WD10EFRX-68PJCN0 size: 931.51 GiB
    block-size: physical: 4096 B logical: 512 B speed: 6.0 Gb/s type: HDD rpm: 5400 serial: <filter>
    rev: 0A82 scheme: GPT
Partition:
  ID-1: / raw-size: 931.26 GiB size: 915.57 GiB (98.31%) used: 150.07 GiB (16.4%) fs: ext4
    dev: /dev/nvme0n1p2 maj-min: 259:2
  ID-2: /boot/efi raw-size: 256 MiB size: 252 MiB (98.46%) used: 274 KiB (0.1%) fs: vfat
    dev: /dev/nvme0n1p1 maj-min: 259:1
Swap:
  Kernel: swappiness: 15 (default 60) cache-pressure: 100 (default)
  ID-1: swap-1 type: file size: 4 GiB used: 0 KiB (0.0%) priority: -2 file: /swap/swap
Sensors:
  System Temperatures: cpu: 42.8 C mobo: N/A gpu: radeon temp: 34.0 C
  Fan Speeds (RPM): N/A
Repos:
  Packages: 3093 pm: dpkg pkgs: 3084 libs: 1752 tools: apt,apt-get,aptitude,nala pm: rpm pkgs: 0
    pm: flatpak pkgs: 9
  No active apt repos in: /etc/apt/sources.list
  Active apt repos in: /etc/apt/sources.list.d/brave-browser-release.list
    1: deb [signed-by=/usr/share/keyrings/brave-browser-archive-keyring.gpg arch=amd64] https://brave-browser-apt-release.s3.brave.com/ stable main
  Active apt repos in: /etc/apt/sources.list.d/debian-stable-updates.list
    1: deb http://deb.debian.org/debian bookworm-updates main contrib non-free non-free-firmware
  Active apt repos in: /etc/apt/sources.list.d/debian.list
    1: deb http://deb.debian.org/debian bookworm main contrib non-free non-free-firmware
    2: deb http://security.debian.org/debian-security bookworm-security main contrib non-free non-free-firmware
  Active apt repos in: /etc/apt/sources.list.d/mx.list
    1: deb http://mxlinux.mirrors.uk2.net/packages/mx/repo/ bookworm main non-free
    2: deb http://mxlinux.mirrors.uk2.net/packages/mx/repo/ bookworm ahs
  Active apt repos in: /etc/apt/sources.list.d/syncthing.list
    1: deb [signed-by=/etc/apt/keyrings/syncthing-archive-keyring.gpg] https://apt.syncthing.net/ syncthing stable
  Active apt repos in: /etc/apt/sources.list.d/teamviewer.list
    1: deb [signed-by=/usr/share/keyrings/teamviewer-keyring.gpg] https://linux.teamviewer.com/deb stable main
  Active apt repos in: /etc/apt/sources.list.d/upmpdcli-bookworm.list
    1: deb [signed-by=/usr/share/keyrings/lesbonscomptes.gpg] http://www.lesbonscomptes.com/upmpdcli/downloads/debian/ bookworm main
    2: deb-src [signed-by=/usr/share/keyrings/lesbonscomptes.gpg] http://www.lesbonscomptes.com/upmpdcli/downloads/debian/ bookworm main
Info:
  Processes: 336 Uptime: 52m wakeups: 16 Memory: 15.57 GiB used: 3.19 GiB (20.5%) Init: systemd
  v: 252 target: graphical (5) default: graphical tool: systemctl Compilers: gcc: 12.2.0 alt: 12
  Client: shell wrapper v: 5.2.15-release inxi: 3.3.26
Boot Mode: UEFI

[CharlesV]

If you open a cli and do

ls ~/Documents

and

ls ~/Downloads

are there any files with very strange names listed ?

[Charlie Brown]

... or / also :

Code: Select all

find ~ -user root

[h3kt0r]

Perhaps the "/home" partition ran out of space ?

[Charlie Brown]

Nope. It's not a separate partition (in this case) but a folder in root, and:

/ ... used: ... (16.4%)

[ceejayemm]

Hi

Thanks for your interest in this problem.

I have looked in each folder from a terminal session and there is nothing with obviously 'odd'' filenames. There are some quite long filenames bit most of those have been there for a while (in some cases for at least 3 months):

eg

Transactions--600927-56296215--24-12-2022-24-01-2023.pdf
Oracle_VM_VirtualBox_Extension_Pack-6.1.22.vbox-extpack
appimagelauncher_2.2.0-travis995.0f91801.bionic_amd64.deb
'You'\''ve received an Amazon.co.uk gift certificate!.pdf'

the command:

find ~ -user root

returns no output :

ceejayemm@cmlaptop1:~
$ find ~ -user root
ceejayemm@cmlaptop1:~
$

The system disk / home partition appears to have lots of free space and as noted earlier I don't use any quota (that I know of:

$ df -h
Filesystem Size Used Avail Use% Mounted on
udev 3.8G 0 3.8G 0% /dev
tmpfs 786M 1.5M 784M 1% /run
/dev/sda2 439G 116G 301G 28% /
tmpfs 3.9G 52M 3.8G 2% /dev/shm
tmpfs 5.0M 12K 5.0M 1% /run/lock
/dev/sda1 253M 274K 252M 1% /boot/efi

Please let me know if I can provide any further information.

Thanks

Chris

[ceejayemm]

I just realised I replied, and proved the answers above, from my laptop but as this displays exactly the same issues in the same folders as my desktop. They have basically the same set up I don't think it matters too much (in this case).

Chris

[CharlesV]

Two more things I can think of...

First, clear your cache using MX Cleanup. ( clean folders ~/.cache All
logout, log back in and see if that changes anything.

if it is still crashing, then start thunar from the terminal and then click into your Documents or Downloads and see what the messages are in the terminal.

[Charlie Brown]

Good idea (starting from terminal)

You can also create a new user (simply i.e. sudo adduser charlie ) then login with that and see how it is there.

[ceejayemm]

Hi

Using MX Cleanup to clear the cache has no effect. Starting Thunar / Dolphin from the command line show no errors but they both still lock up on the Documents and Downloads Folders. I tried creating a new user which seemed to go OK but I am not sure what it was meant to prove Thunar/Dolphin worked OK on folders created by the new user.

It just seems odd to me that it is the same folders (Downloads and Documents) on both my laptop and desktop. On the XFCE laptop I am using the default Thunar file manager and on the KDE desktop I am using the default Dolphin. So why the same problem with the same folders using two different file mangers ? I do use Syncthing to synchronise the Documents folder between the laptop and desktop machines, via a separate Syncthing server, but I DO NOT sync the Download folders (and never have done this).

I wondered what would happen if I used a different file manager so, as a trial, I installed Nemo, PCManFM and Space FM. PCManFM and Nemo both gave the same issue. Nemo failed with a notification and PCManFM just closed down. SpaceFM was able open both folders and work with folders / files within each. Starting Nemo / PCManFM from the command line both immediately resulted in 'Segmentation Fault'. Clue ?

On the Desktop PC, I created a new folder called OLD and moved both folders to it (as OLD/Documents and OLD/Downloads) then I created new, empty versions of Documents and Downloads. Dolphin was able to access both these new empty folders. Then, from the command line, I copied the contents of OLD/Downloads back to Downloads - Dolphin failed again on the new Downloads folder (with the old content), SpaceFM was still able to access the folders / files within it.

So, do I simply ditch the old Documents and Download folders and recreate them ? I have backups going back sometime to recreate the Documents folder and I can live with a new Downloads folder. Or is there some solution to this problem.

Thanks

Chris