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Another Canon Printer Issue (Solved)

Posted: Thu Dec 07, 2023 7:31 am
by Stevie 57
Any way I can get my Canon printer working? I've had no joy so far, looks like there are no Linux drivers available, although I'm not 100% sure. The printer is a Canon IP2700. When plugged in to the USB port and switched on MX recognises it's there, but that's as far as it goes, won't print anything.

Please bear in mind I'm no expert, so any instructions need to be fairly simple. System info below.

Thank you

Code: Select all

System:    Kernel: 5.10.0-26-amd64 [5.10.197-1] x86_64 bits: 64 compiler: gcc v: 10.2.1 
           parameters: BOOT_IMAGE=/boot/vmlinuz-5.10.0-26-amd64 root=UUID=<filter> ro quiet splash 
           Desktop: Xfce 4.18.1 tk: Gtk 3.24.24 info: xfce4-panel wm: xfwm 4.18.0 vt: 7 
           dm: LightDM 1.26.0 Distro: MX-21.3_x64 Wildflower January 15  2023 
           base: Debian GNU/Linux 11 (bullseye) 
Machine:   Type: Laptop System: Hewlett-Packard product: HP G62 Notebook PC 
           v: 049D100000202710000020000 serial: <filter> Chassis: type: 10 serial: <filter> 
           Mobo: Hewlett-Packard model: 1425 v: 54.13 serial: <filter> BIOS: Hewlett-Packard 
           v: F.07 date: 02/10/2010 
Battery:   ID-1: BAT0 charge: 35.6 Wh (100.0%) condition: 35.6/47.5 Wh (74.9%) volts: 12.4 
           min: 10.8 model: Hewlett-Packard Primary type: Li-ion serial: N/A status: Full 
CPU:       Info: Dual Core model: Intel Core i3 M 330 bits: 64 type: MT MCP arch: Nehalem 
           family: 6 model-id: 25 (37) stepping: 2 microcode: 11 cache: L2: 3 MiB 
           flags: lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 bogomips: 17024 
           Speed: 1388 MHz min/max: 933/2133 MHz Core speeds (MHz): 1: 1388 2: 1450 3: 1453 
           4: 1447 
           Vulnerabilities: Type: gather_data_sampling status: Not affected 
           Type: itlb_multihit status: KVM: VMX unsupported 
           Type: l1tf mitigation: PTE Inversion 
           Type: mds status: Vulnerable: Clear CPU buffers attempted, no microcode; SMT vulnerable 
           Type: meltdown mitigation: PTI 
           Type: mmio_stale_data status: Unknown: No mitigations 
           Type: retbleed status: Not affected 
           Type: spec_rstack_overflow status: Not affected 
           Type: spec_store_bypass 
           mitigation: Speculative Store Bypass disabled via prctl and seccomp 
           Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer sanitization 
           Type: spectre_v2 mitigation: Retpolines, IBPB: conditional, IBRS_FW, STIBP: 
           conditional, RSB filling, PBRSB-eIBRS: Not affected 
           Type: srbds status: Not affected 
           Type: tsx_async_abort status: Not affected 
Graphics:  Device-1: Intel Core Processor Integrated Graphics vendor: Hewlett-Packard driver: i915 
           v: kernel bus-ID: 00:02.0 chip-ID: 8086:0046 class-ID: 0300 
           Device-2: Suyin HP Webcam-101 type: USB driver: uvcvideo bus-ID: 2-1.5:4 
           chip-ID: 064e:f203 class-ID: 0e02 serial: <filter> 
           Display: x11 server: X.Org 1.20.11 compositor: xfwm4 v: 4.18.0 driver: loaded: intel 
           display-ID: :0.0 screens: 1 
           Screen-1: 0 s-res: 1366x768 s-dpi: 96 s-size: 361x203mm (14.2x8.0") 
           s-diag: 414mm (16.3") 
           Monitor-1: LVDS1 res: 1366x768 hz: 60 dpi: 102 size: 340x190mm (13.4x7.5") 
           diag: 389mm (15.3") 
           OpenGL: renderer: Mesa DRI Intel HD Graphics (ILK) v: 2.1 Mesa 20.3.5 
           direct render: Yes 
Audio:     Device-1: Intel 5 Series/3400 Series High Definition Audio vendor: Hewlett-Packard 
           driver: snd_hda_intel v: kernel bus-ID: 00:1b.0 chip-ID: 8086:3b56 class-ID: 0403 
           Sound Server-1: ALSA v: k5.10.0-26-amd64 running: yes 
           Sound Server-2: PulseAudio v: 14.2 running: yes 
Network:   Device-1: Qualcomm Atheros AR9285 Wireless Network Adapter 
           vendor: Hewlett-Packard U98Z062.12 802.11bgn driver: ath9k v: kernel modules: wl 
           port: 4000 bus-ID: 02:00.0 chip-ID: 168c:002b class-ID: 0280 
           IF: wlan0 state: up mac: <filter> 
           Device-2: Realtek RTL810xE PCI Express Fast Ethernet vendor: Hewlett-Packard 
           driver: r8169 v: kernel port: 2000 bus-ID: 03:00.0 chip-ID: 10ec:8136 class-ID: 0200 
           IF: eth0 state: down mac: <filter> 
Drives:    Local Storage: total: 465.76 GiB used: 98.09 GiB (21.1%) 
           SMART Message: Unable to run smartctl. Root privileges required. 
           ID-1: /dev/sda maj-min: 8:0 vendor: Seagate model: ST500LT012-1DG142 size: 465.76 GiB 
           block-size: physical: 4096 B logical: 512 B speed: 3.0 Gb/s type: HDD rpm: 5400 
           serial: <filter> rev: SDM1 scheme: MBR 
Partition: ID-1: / raw-size: 457.75 GiB size: 449.5 GiB (98.20%) used: 98.09 GiB (21.8%) fs: ext4 
           dev: /dev/sda1 maj-min: 8:1 
Swap:      Kernel: swappiness: 15 (default 60) cache-pressure: 100 (default) 
           ID-1: swap-1 type: partition size: 8 GiB used: 0 KiB (0.0%) priority: -2 dev: /dev/sda2 
           maj-min: 8:2 
Sensors:   System Temperatures: cpu: 55.0 C mobo: N/A 
           Fan Speeds (RPM): N/A 
Repos:     Packages: note: see --pkg apt: 2048 lib: 1028 flatpak: 0 
           No active apt repos in: /etc/apt/sources.list 
           Active apt repos in: /etc/apt/sources.list.d/debian-stable-updates.list 
           1: deb http://deb.debian.org/debian bullseye-updates main contrib non-free
           Active apt repos in: /etc/apt/sources.list.d/debian.list 
           1: deb http://deb.debian.org/debian bullseye main contrib non-free
           2: deb http://security.debian.org/debian-security bullseye-security main contrib non-free
           Active apt repos in: /etc/apt/sources.list.d/mx.list 
           1: deb http://mxlinux.mirrors.uk2.net/packages/mx/repo/ bullseye main non-free
Info:      Processes: 207 Uptime: 54m wakeups: 2 Memory: 5.59 GiB used: 1.44 GiB (25.7%) 
           Init: SysVinit v: 2.96 runlevel: 5 default: 5 tool: systemctl Compilers: gcc: N/A 
           alt: 10 Client: shell wrapper v: 5.1.4-release inxi: 3.3.06 
Boot Mode: BIOS (legacy, CSM, MBR)

Re: Another Canon Printer Issue

Posted: Thu Dec 07, 2023 7:54 am
by j2mcgreg
According to the Canon site that printer is no longer supported with Linux and there is no driver available:
https://en.canon-cna.com/support/consum ... 20(64-bit)

Re: Another Canon Printer Issue  [Solved]

Posted: Thu Dec 07, 2023 9:04 am
by ghunter
if its the pixma ip2700 its supported by gutenprint ......or its Canon iP2700 series
https://gimp-print.sourceforge.io/p_Sup ... inters.php

so install the printer-driver-gutenprint

Re: Another Canon Printer Issue

Posted: Thu Dec 07, 2023 12:13 pm
by CharlesV
+1 for gunter's response.

You can find it in MX Package Installer | Enabled tab, search for gutenprint and install the printer-driver-gutenprint .
( and make sure the "Also Install Recommended packages" on the bottom right too :-) )

Re: Another Canon Printer Issue

Posted: Fri Dec 08, 2023 6:07 am
by Stevie 57
Thank you for the replies. I see that gutenprint does only list the Pixma IP2700 as "experimental", but I'll give it a try some time over the weekend and see how things go.

Re: Another Canon Printer Issue (Solved)

Posted: Sat Dec 09, 2023 9:16 am
by Stevie 57
Installed gutenprint and all works ok I'm pleased to say. Took a few minutes to get my head around settings but got there in the end. Printed both a photo and a document, both fine.

Thank you again.

Re: Another Canon Printer Issue (Solved)

Posted: Sat Dec 09, 2023 6:17 pm
by ghunter
@Stevie 57

Hi you may like to click the "tick" box for post 3 which will really mark this post as solved
thanks