bluetooth not working [Solved]

[CI-Iaz]

Code: Select all

System:
  Kernel: 6.1.0-13-686-pae [6.1.55-1] arch: i686 bits: 32 compiler: gcc v: 12.2.0
    parameters: BOOT_IMAGE=/boot/vmlinuz-6.1.0-13-686-pae root=UUID=<filter> ro quiet splash
  Desktop: Xfce v: 4.18.1 tk: Gtk v: 3.24.36 info: xfce4-panel wm: xfwm v: 4.18.0 vt: 7
    dm: LightDM v: 1.26.0 Distro: MX-23_386 Libretto July 31  2023 base: Debian GNU/Linux 12
    (bookworm)
Machine:
  Type: Laptop System: Acer product: AOD270 v: V1.04 serial: <superuser required>
  Mobo: Acer model: JE01_CT serial: <superuser required> BIOS: Insyde v: 1.04 date: 01/12/2012
Battery:
  ID-1: BAT1 charge: 7.7 Wh (71.3%) condition: 10.8/24.4 Wh (44.2%) volts: 12.4 min: 11.1
    model: SANYO AL10A31 type: Li-ion serial: <filter> status: charging
CPU:
  Info: model: Intel Atom N2600 bits: 64 type: MT MCP arch: Saltwell built: 2011-13
    process: Intel 32nm family: 6 model-id: 0x36 (54) stepping: 1 microcode: 0x10C
  Topology: cpus: 1x cores: 2 tpc: 2 threads: 4 smt: enabled cache: L1: 112 KiB
    desc: d-2x24 KiB; i-2x32 KiB L2: 1024 KiB desc: 2x512 KiB
  Speed (MHz): avg: 598 high: 599 min/max: 600/1600 scaling: driver: acpi-cpufreq
    governor: ondemand cores: 1: 598 2: 598 3: 599 4: 598 bogomips: 12767
  Flags: ht lm nx pae sse sse2 sse3 ssse3
  Vulnerabilities:
  Type: gather_data_sampling status: Not affected
  Type: itlb_multihit status: Not affected
  Type: l1tf status: Not affected
  Type: mds status: Not affected
  Type: meltdown status: Not affected
  Type: mmio_stale_data status: Not affected
  Type: retbleed status: Not affected
  Type: spec_rstack_overflow status: Not affected
  Type: spec_store_bypass status: Not affected
  Type: spectre_v1 status: Not affected
  Type: spectre_v2 status: Not affected
  Type: srbds status: Not affected
  Type: tsx_async_abort status: Not affected
Graphics:
  Device-1: Intel Atom Processor D2xxx/N2xxx Integrated Graphics vendor: Acer Incorporated ALI
    driver: gma500 v: N/A alternate: gma500_gfx arch: PowerVR SGX545 process: Intel 65nm
    built: 2008-10 ports: active: LVDS-1 empty: DP-1,DVI-D-1,VGA-1 bus-ID: 00:02.0
    chip-ID: 8086:0be1 class-ID: 0300
  Device-2: ALi WebCam type: USB driver: uvcvideo bus-ID: 4-3:3 chip-ID: 0402:7675 class-ID: 0e02
  Display: x11 server: X.Org v: 1.21.1.7 compositor: xfwm v: 4.18.0 driver: X:
    loaded: modesetting unloaded: fbdev,vesa dri: swrast gpu: gma500 display-ID: :0.0 screens: 1
  Screen-1: 0 s-res: 1024x600 s-dpi: 96 s-size: 270x158mm (10.63x6.22") s-diag: 313mm (12.32")
  Monitor-1: LVDS-1 model: AU Optronics 0x61d2 built: 2009 res: 1024x600 hz: 60 dpi: 117
    gamma: 1.2 size: 222x125mm (8.74x4.92") diag: 255mm (10") ratio: 16:9 modes: 1024x600
  API: OpenGL v: 4.5 Mesa 22.3.6 renderer: llvmpipe (LLVM 15.0.6 128 bits) direct-render: Yes
Audio:
  Device-1: Intel NM10/ICH7 Family High Definition Audio vendor: Acer Incorporated ALI
    driver: snd_hda_intel v: kernel bus-ID: 00:1b.0 chip-ID: 8086:27d8 class-ID: 0403
  API: ALSA v: k6.1.0-13-686-pae status: kernel-api tools: alsamixer,amixer
  Server-1: PipeWire v: 0.3.65 status: active with: 1: pipewire-pulse status: active
    2: wireplumber status: active 3: pipewire-alsa type: plugin 4: pw-jack type: plugin
    tools: pactl,pw-cat,pw-cli,wpctl
Network:
  Device-1: Realtek RTL810xE PCI Express Fast Ethernet vendor: Acer Incorporated ALI driver: r8169
    v: kernel pcie: gen: 1 speed: 2.5 GT/s lanes: 1 port: 4000 bus-ID: 01:00.0 chip-ID: 10ec:8136
    class-ID: 0200
  IF: eth0 state: down mac: <filter>
  Device-2: Broadcom BCM4313 802.11bgn Wireless Network Adapter vendor: Foxconn driver: wl
    v: kernel modules: bcma pcie: gen: 1 speed: 2.5 GT/s lanes: 1 bus-ID: 02:00.0 chip-ID: 14e4:4727
    class-ID: 0280
  IF: wlan0 state: up mac: <filter>
Bluetooth:
  Device-1: Cambridge Silicon Radio Bluetooth Dongle (HCI mode) type: USB driver: btusb v: 0.8
    bus-ID: 1-2:4 chip-ID: 0a12:0001 class-ID: e001
  Report: hciconfig ID: hci0 rfk-id: 4 state: up address: <filter> bt-v: 2.1 lmp-v: 4.0
    sub-v: 22bb hci-v: 4.0 rev: 22bb
  Info: acl-mtu: 310:10 sco-mtu: 64:8 link-policy: rswitch hold sniff park
    link-mode: peripheral accept service-classes: rendering, capturing, object transfer, audio,
    telephony
Drives:
  Local Storage: total: 298.09 GiB used: 14.72 GiB (4.9%)
  SMART Message: Unable to run smartctl. Root privileges required.
  ID-1: /dev/sda maj-min: 8:0 vendor: Western Digital model: WD3200BPVT-22JJ5T0 size: 298.09 GiB
    block-size: physical: 4096 B logical: 512 B speed: 3.0 Gb/s type: HDD rpm: 5400 serial: <filter>
    rev: 1A01 scheme: MBR
Partition:
  ID-1: / raw-size: 298.09 GiB size: 292.35 GiB (98.07%) used: 14.72 GiB (5.0%) fs: ext4
    dev: /dev/sda1 maj-min: 8:1
Swap:
  Kernel: swappiness: 15 (default 60) cache-pressure: 100 (default)
  ID-1: swap-1 type: file size: 986 MiB used: 518.5 MiB (52.6%) priority: -2 file: /swap/swap
Sensors:
  System Temperatures: cpu: 53.0 C mobo: N/A
  Fan Speeds (RPM): N/A
Repos:
  Hi i have recently installed mde plasma but the bluetooth does not work it was ok previously with zorin installed the computer communicates with the headphones but no link to music player. many thanks in adavance. 9_9  Packages: pm: dpkg pkgs: 2075 libs: 1043 tools: apt,apt-get,aptitude,nala,synaptic pm: rpm
    pkgs: 0 pm: flatpak pkgs: 0
  No active apt repos in: /etc/apt/sources.list
  Active apt repos in: /etc/apt/sources.list.d/debian-stable-updates.list
    1: deb http://deb.debian.org/debian bookworm-updates main contrib non-free non-free-firmware
  Active apt repos in: /etc/apt/sources.list.d/debian.list
    1: deb http://deb.debian.org/debian bookworm main contrib non-free non-free-firmware
    2: deb http://security.debian.org/debian-security bookworm-security main contrib non-free non-free-firmware
  Active apt repos in: /etc/apt/sources.list.d/mx.list
    1: deb http://mxlinux.mirrors.uk2.net/packages/mx/repo/ bookworm main non-free
Info:
  Processes: 212 Uptime: 1h 57m wakeups: 908 Memory: 985.7 MiB used: 787.3 MiB (79.9%)
  Init: SysVinit v: 3.06 runlevel: 5 default: graphical tool: systemctl Compilers: gcc: 12
  Client: shell wrapper v: 5.2.15-release inxi: 3.3.26
Boot Mode: BIOS (legacy, CSM, MBR)

[j2mcgreg]

Your QSI identifies it as a Cambridge Silicon Radio Bluetooth Dongle. You need to try it with another machine to confirm the it is still working. Then report back here.

[CI-Iaz]

Hi yes works ok on other (win10) computer

[j2mcgreg]

You said previously that it worked with Zorin OS and now that it also works with Win 10, Both of those are 64 bit operating systems, yet you are using the 32 bit version of MX 23 and it may be that the only available driver is also 64 bit. As a test, I think that you should download / write the 64 bit version of MX 23 to a USB drive and then boot into a live session and see if the dongle starts working. If it does start to work then you should reinstall using the 64 bit version of MX 23.

[Charlie Brown]

Just loudly thinking:

Cambridge Silicon Radio Bluetooth Dongle (HCI mode) type: USB driver: btusb v: 0.8
bus-ID: 1-2:4 chip-ID: 0a12:0001 class-ID: e001 Report: hciconfig ID: hci0 rfk-id: 4 state: up

It's not soft blocked in rfkill and the driver is loaded.

Also it's supported since a very long time: Kernel 2.6.x - 6.3

However it seems to be one of the problematic devices: Mostly failed.


Just: Is it the same when on battery and Plugged in ?

[j2mcgreg]

Just loudly thinking:

Cambridge Silicon Radio Bluetooth Dongle (HCI mode) type: USB driver: btusb v: 0.8
bus-ID: 1-2:4 chip-ID: 0a12:0001 class-ID: e001 Report: hciconfig ID: hci0 rfk-id: 4 state: up

It's not soft blocked in rfkill and the driver is loaded.

Also it's supported since a very long time: Kernel 2.6.x - 6.3

However it seems to be one of the problematic devices: Mostly failed.


Just: Is it the same when on battery and Plugged in ?

I checked that site too and there are 24 reports of it working with Debian 11 and 12 in the first ten pages which makes me think that there's an anomaly at work here. That's why I suggested he try with the 64 bit version of MX 23. If he has no luck with that test, his next step should be to try 64 bit MX 23 with SystemD enabled since all of the success reports on that site are with SystemD based distros.

[CI-Iaz]

Thanks for your help guys, the computer running MX js definitely 32 bit that's why i went for it, same as Zorin i think that was 15.1 32 bit your right the win 10 computer is 64 bit, its just a thought could it be that i left the dongle fitted to the computer when i deleted Zorin & installed MX ? the bluetooth side of things all works great ie the searching & pairing its like theres a disconnect with the sound from anything ie strawberry,radio,youtube etc. , i have deleted & installed MX again still the same, it makes no difference if on battery or mains.Once again thanks for your help MX is fantastic apart from this one problem.

[j2mcgreg]

@CI-Iaz wrote:

the computer running MX js definitely 32 bit that's why i went for it

Actually, it's not. From your QSI:

Code: Select all

Intel Atom N2600 bits: 64 type

[Charlie Brown]

... the bluetooth side of things all works great ie the searching & pairing its like theres a disconnect with the sound from anything ie strawberry,radio,youtube etc. ..

Then, that's another issue, at least we can say BT is working (connecting) :)

[CI-Iaz]

You said previously that it worked with Zorin OS and now that it also works with Win 10, Both of those are 64 bit operating systems, yet you are using the 32 bit version of MX 23 and it may be that the only available driver is also 64 bit. As a test, I think that you should download / write the 64 bit version of MX 23 to a USB drive and then boot into a live session and see if the dongle starts working. If it does start to work then you should reinstall using the 64 bit version of MX 23.

Hi sorry to be a pain, i have tried 64 bit MX 23 as above but cant get very far the memory & cpu runs at 95/100% & the screen locks up i cant even get to a position to test bluetooth ?