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System hanging occasionally

http://www.forum.mxlinux.org/viewtopic.php?t=75040

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System hanging occasionally

Posted: Tue Apr 25, 2023 5:23 pm
by ph3arr3t
well as this MIGHT be close to my issue, can't find it on the forums.
I am experiencing my system hanging occasionally .. the mouse still works, but can't click on anything, keyboard doesn't seem to work either.
I think I was able to track down the problem and have seen posts online about this and it seems the issue was supposed to be resolved with Kernel 6

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Snapshot created on: 20220407_1725
System:    Kernel: 6.2.9-4-liquorix-amd64 x86_64 bits: 64 compiler: gcc v: 10.2.1 
           parameters: audit=0 intel_pstate=disable hpet=disable rcupdate.rcu_expedited=1 
           root=UUID=<filter> ro quiet splash 
           init=/lib/systemd/systemd initrd=boot\initrd.img-6.2.9-4-liquorix-amd64 
           Desktop: Xfce 4.18.1 tk: Gtk 3.24.24 info: xfce4-panel wm: xfwm 4.18.0 vt: 7 
           dm: LightDM 1.26.0 Distro: MX-21.3_ahs_x64 Wildflower November 22  2021 
           base: Debian GNU/Linux 11 (bullseye) 
Machine:   Type: Laptop System: ASUSTeK product: ROG Strix G513QC_G513QC v: 1.0 serial: <filter> 
           Mobo: ASUSTeK model: G513QC v: 1.0 serial: <filter> UEFI: American Megatrends LLC. 
           v: G513QC.313 date: 03/29/2022 
Battery:   ID-1: BAT0 charge: 49.8 Wh (100.0%) condition: 49.8/56.0 Wh (89.0%) volts: 17.1 
           min: 15.9 model: AS3GWZC3KC G513-36 type: Li-ion serial: <filter> status: Full 
CPU:       Info: 8-Core model: AMD Ryzen 9 5900HX with Radeon Graphics bits: 64 type: MT MCP 
           arch: Zen 3 family: 19 (25) model-id: 50 (80) stepping: 0 microcode: A50000C cache: 
           L2: 4 MiB 
           flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm bogomips: 105397 
           Speed: 1198 MHz min/max: 1200/3300 MHz boost: enabled Core speeds (MHz): 1: 1198 
           2: 1200 3: 3300 4: 1200 5: 1300 6: 3300 7: 1300 8: 1200 9: 1300 10: 1300 11: 2570 
           12: 1200 13: 1200 14: 1300 15: 1300 16: 1200 
           Vulnerabilities: Type: itlb_multihit status: Not affected 
           Type: l1tf status: Not affected 
           Type: mds status: Not affected 
           Type: meltdown status: Not affected 
           Type: mmio_stale_data status: Not affected 
           Type: retbleed status: Not affected 
           Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via prctl 
           Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer sanitization 
           Type: spectre_v2 mitigation: Retpolines, IBPB: conditional, IBRS_FW, STIBP: always-on, 
           RSB filling, PBRSB-eIBRS: Not affected 
           Type: srbds status: Not affected 
           Type: tsx_async_abort status: Not affected 
Graphics:  Device-1: NVIDIA GA107M [GeForce RTX 3050 Mobile] vendor: ASUSTeK driver: nvidia 
           v: 520.56.06 bus-ID: 01:00.0 chip-ID: 10de:25a2 class-ID: 0300 
           Device-2: AMD Cezanne vendor: ASUSTeK driver: amdgpu v: kernel bus-ID: 06:00.0 
           chip-ID: 1002:1638 class-ID: 0300 
           Display: x11 server: X.Org 1.20.14 compositor: compton v: 1 driver: loaded: amdgpu,ati 
           unloaded: fbdev,modesetting,vesa display-ID: :0.0 screens: 1 
           Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x285mm (20.0x11.2") 
           s-diag: 582mm (22.9") 
           Monitor-1: eDP res: 1920x1080 hz: 144 dpi: 142 size: 344x194mm (13.5x7.6") 
           diag: 395mm (15.5") 
           OpenGL: renderer: AMD RENOIR (LLVM 14.0.5 DRM 3.49 6.2.9-4-liquorix-amd64) 
           v: 4.6 Mesa 22.0.5 direct render: Yes 
Audio:     Device-1: NVIDIA vendor: ASUSTeK driver: snd_hda_intel v: kernel bus-ID: 01:00.1 
           chip-ID: 10de:2291 class-ID: 0403 
           Device-2: AMD Renoir Radeon High Definition Audio vendor: ASUSTeK driver: snd_hda_intel 
           v: kernel bus-ID: 06:00.1 chip-ID: 1002:1637 class-ID: 0403 
           Device-3: AMD ACP/ACP3X/ACP6x Audio Coprocessor 
           vendor: ASUSTeK Raven/Raven2/FireFlight/Renoir Processor driver: N/A alternate: snd_pci_acp3x, 
           snd_rn_pci_acp3x, snd_pci_acp5x, snd_pci_acp6x, snd_acp_pci, snd_rpl_pci_acp6x, 
           snd_pci_ps, snd_sof_amd_renoir, snd_sof_amd_rembrandt 
           bus-ID: 06:00.5 chip-ID: 1022:15e2 class-ID: 0480 
           Device-4: AMD Family 17h/19h HD Audio vendor: ASUSTeK driver: snd_hda_intel v: kernel 
           bus-ID: 06:00.6 chip-ID: 1022:15e3 class-ID: 0403 
           Sound Server-1: ALSA v: k6.2.9-4-liquorix-amd64 running: yes 
           Sound Server-2: PulseAudio v: 15.0 running: yes 
           Sound Server-3: PipeWire v: 0.3.63 running: yes 
Network:   Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet vendor: ASUSTeK 
           driver: r8169 v: kernel port: e000 bus-ID: 02:00.0 chip-ID: 10ec:8168 class-ID: 0200 
           IF: eth0 state: down mac: <filter> 
           Device-2: MEDIATEK MT7921 802.11ax PCI Express Wireless Network Adapter 
           vendor: AzureWave driver: mt7921e v: kernel modules: wl port: e000 bus-ID: 03:00.0 
           chip-ID: 14c3:7961 class-ID: 0280 
           IF: wlan0 state: up mac: <filter> 
Bluetooth: Device-1: IMC Networks Wireless_Device type: USB driver: btusb v: 0.8 bus-ID: 2-4:3 
           chip-ID: 13d3:3563 class-ID: e001 serial: <filter> 
           Report: hciconfig ID: hci0 rfk-id: 0 state: up address: <filter> bt-v: 3.0 lmp-v: 5.2 
           sub-v: 2301 hci-v: 5.2 rev: 1717 
           Info: acl-mtu: 1021:6 sco-mtu: 240:8 link-policy: rswitch sniff link-mode: slave accept 
           service-classes: rendering, capturing, object transfer, audio, telephony 
Drives:    Local Storage: total: 1.4 TiB used: 169.39 GiB (11.8%) 
           SMART Message: Unable to run smartctl. Root privileges required. 
           ID-1: /dev/nvme0n1 maj-min: 259:7 vendor: Western Digital 
           model: PC SN530 SDBPNPZ-1T00-1032 size: 953.87 GiB block-size: physical: 512 B 
           logical: 512 B speed: 31.6 Gb/s lanes: 4 type: SSD serial: <filter> rev: 21111000 
           temp: 42.9 C scheme: GPT 
           ID-2: /dev/nvme1n1 maj-min: 259:0 vendor: Intel model: SSDPEKNU512GZ size: 476.94 GiB 
           block-size: physical: 512 B logical: 512 B speed: 31.6 Gb/s lanes: 4 type: SSD 
           serial: <filter> rev: 002C temp: 38.9 C scheme: GPT 
Partition: ID-1: / raw-size: 945.61 GiB size: 929.7 GiB (98.32%) used: 169.39 GiB (18.2%) fs: ext4 
           dev: /dev/nvme0n1p2 maj-min: 259:9 
           ID-2: /boot/efi raw-size: 256 MiB size: 252 MiB (98.46%) used: 3.6 MiB (1.4%) fs: vfat 
           dev: /dev/nvme0n1p1 maj-min: 259:8 
Swap:      Kernel: swappiness: 15 (default 60) cache-pressure: 100 (default) 
           ID-1: swap-1 type: partition size: 8 GiB used: 0 KiB (0.0%) priority: -2 
           dev: /dev/nvme0n1p3 maj-min: 259:10 
Sensors:   System Temperatures: cpu: 53.0 C mobo: N/A gpu: amdgpu temp: 46.0 C 
           Fan Speeds (RPM): cpu: 1900 
Repos:     Packages: 4239 note: see --pkg apt: 4221 lib: 2153 flatpak: 18 
           No active apt repos in: /etc/apt/sources.list 
           No active apt repos in: /etc/apt/sources.list.d/apt-build.list 
           Active apt repos in: /etc/apt/sources.list.d/atom.list 
           1: deb [arch=amd64] https://packagecloud.io/AtomEditor/atom/any/ any main
           Active apt repos in: /etc/apt/sources.list.d/debian-stable-updates.list 
           1: deb http://deb.debian.org/debian/ bullseye-updates main contrib non-free
           Active apt repos in: /etc/apt/sources.list.d/debian.list 
           1: deb http://deb.debian.org/debian/ bullseye main contrib non-free
           2: deb http://security.debian.org/debian-security/ bullseye-security main contrib non-free
           Active apt repos in: /etc/apt/sources.list.d/megasync.list 
           1: deb [signed-by=/usr/share/keyrings/meganz-archive-keyring.gpg] https://mega.nz/linux/repo/Debian_11/ ./
           Active apt repos in: /etc/apt/sources.list.d/microsoft-prod.list 
           1: deb [arch=amd64,arm64,armhf] https://packages.microsoft.com/debian/11/prod/ bullseye main
           Active apt repos in: /etc/apt/sources.list.d/mono-official-vs.list 
           1: deb https://download.mono-project.com/repo/debian/ vs-buster main
           Active apt repos in: /etc/apt/sources.list.d/mx.list 
           1: deb http://mxrepo.com/mx/repo/ bullseye main non-free
           2: deb http://mxrepo.com/mx/repo/ bullseye ahs
           Active apt repos in: /etc/apt/sources.list.d/vscode.list 
           1: deb [arch=amd64] https://packages.microsoft.com/repos/vscode/ stable main
           Active apt repos in: /etc/apt/sources.list.d/vscodium.list 
           1: deb [ signed-by=/usr/share/keyrings/vscodium-archive-keyring.gpg ] https://paulcarroty.gitlab.io/vscodium-deb-rpm-repo/debs vscodium main
Info:      Processes: 363 Uptime: 47m wakeups: 4 Memory: 15.04 GiB used: 3.3 GiB (21.9%) 
           Init: systemd v: 247 runlevel: 5 default: 5 tool: systemctl Compilers: gcc: 10.2.1 
           alt: 10 clang: 11.0.1-2 Client: shell wrapper v: 5.1.4-release inxi: 3.3.06 
Boot Mode: UEFI
ran dmesg and tracked down what I found online...

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[   10.142285] tpm tpm0: AMD fTPM version 0x3003900000005 causes system stutter; hwrng disabled
[   10.239893] platform regulatory.0: Direct firmware load for regulatory.db failed with error -2

But when I go into the setup there is nothing to deselect for TPM....

Re: Random rebooting of MXLINUX 21 - AMD Ryzen 9 Hardware error

Posted: Wed Apr 26, 2023 2:06 am
by Eadwine Rose
@ph3arr3t Your topic is here. Please next time create your own topic, instead of tacking onto someone else's.

Re: System hanging occasionally

Posted: Wed Apr 26, 2023 7:57 am
by dolphin_oracle
you can try disabling the tpm module.

make a file in /etc/modprobe.d called 'tpm-blacklist.conf' with the following contents:

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blacklist tpm
and reboot. that should prevent the tpm kernel driver from loading.

Re: System hanging occasionally

Posted: Wed Apr 26, 2023 8:56 am
by razor2021
Before doing the blacklist tpm, have you checked your BIOS first? You should update your BIOS as the latest one shows as v331 and it seems you're running v313.

Your BIOS;

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Machine:   Type: Laptop System: ASUSTeK product: ROG Strix G513QC_G513QC v: 1.0 serial: <filter> 
Mobo: ASUSTeK model: G513QC v: 1.0 serial: <filter> UEFI: American Megatrends LLC. v: G513QC.313 date: 03/29/2022
The latest BIOS available for your machine;

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BIOS for ASUS EZ Flash Utility
Version 331
7.99 MB  ---> Date 2023/03/30
The description for the new 331 BIOS says;

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(UEFI is a firmware package that controls keyboard, monitor, disk and other hardware devices and provides software interface to help OS control hardware devices.)

Important Information:
Optimize system performance
In short, I would update BIOS, and if that does not help, then you can try the blacklist option above. Just my 2 cents.

Re: System hanging occasionally

Posted: Wed Apr 26, 2023 8:18 pm
by ph3arr3t
@razor2021 Yes just did the BIOS update. I have double the framerate in handbrake, initially seems to have solved the issue, but I'm hoping.
Guess there is some use for keeping windows for such issues.. If issue recurs I will start a new thread as suggested. just took me awhile to remember how to flash BIOS as I don't exactly do that everyday. Thanks again for the patience and great support.

Re: System hanging occasionally

Posted: Wed Apr 26, 2023 9:09 pm
by razor2021
Ok, great. You don't need windows to update bios when using ez flash. You can go into Bios and update from there if you have a usb stick for Bios storage. At least mine doesn't. Hope it works out. Good luck.
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