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Brother HL2270DW "printer not found" SOLVED

Posted: Mon Dec 06, 2021 7:41 pm
by Caesar2
Trying to print from Firefox and get the error "printer not found".
I've looked at all the cups settings and need assistance at this point. Thanks.

Code: Select all

System:    Host: <filter> Kernel: 5.8.0-3-amd64 x86_64 bits: 64 compiler: N/A 
           parameters: BOOT_IMAGE=/boot/vmlinuz-5.8.0-3-amd64 root=UUID=<filter> ro 
           quiet splash 
           Desktop: KDE Plasma 5.14.5 wm: kwin_x11 dm: SDDM Distro: MX-19.4_KDE_x64 patito feo November 11 2020 
           base: Debian GNU/Linux 10 (buster) 
Machine:   Type: Desktop Mobo: ASUSTeK model: ROG STRIX B450-F GAMING v: Rev 1.xx serial: <filter> 
           UEFI [Legacy]: American Megatrends v: 3103 date: 06/17/2020 
CPU:       Topology: 6-Core model: AMD Ryzen 5 2600 bits: 64 type: MT MCP arch: Zen+ family: 17 (23) 
           model-id: 8 stepping: 2 microcode: 800820D L2 cache: 3072 KiB 
           flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm bogomips: 83838 
           Speed: 1375 MHz min/max: 1550/3500 MHz boost: disabled Core speeds (MHz): 1: 1375 2: 1375 3: 1373 
           4: 1370 5: 1375 6: 1375 7: 1375 8: 1375 9: 1375 10: 1375 11: 1375 12: 1375 
           Vulnerabilities: Type: itlb_multihit status: Not affected 
           Type: l1tf status: Not affected 
           Type: mds status: Not affected 
           Type: meltdown status: Not affected 
           Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via prctl and seccomp 
           Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer sanitization 
           Type: spectre_v2 mitigation: Full AMD retpoline, IBPB: conditional, STIBP: disabled, RSB filling 
           Type: srbds status: Not affected 
           Type: tsx_async_abort status: Not affected 
Graphics:  Device-1: NVIDIA GP108 [GeForce GT 1030] vendor: Gigabyte driver: nouveau v: kernel bus ID: 08:00.0 
           chip ID: 10de:1d01 
           Display: x11 server: X.Org 1.20.10 driver: modesetting unloaded: fbdev,vesa compositor: kwin_x11 
           resolution: 1680x1050~60Hz 
           OpenGL: renderer: NV138 v: 4.3 Mesa 20.3.4 direct render: Yes 
Audio:     Device-1: NVIDIA GP108 High Definition Audio vendor: Gigabyte driver: snd_hda_intel v: kernel 
           bus ID: 08:00.1 chip ID: 10de:0fb8 
           Device-2: Advanced Micro Devices [AMD] Family 17h HD Audio vendor: ASUSTeK driver: snd_hda_intel 
           v: kernel bus ID: 0a:00.3 chip ID: 1022:1457 
           Sound Server: ALSA v: k5.8.0-3-amd64 
Network:   Device-1: Intel I211 Gigabit Network vendor: ASUSTeK driver: igb v: 5.6.0-k port: e000 
           bus ID: 03:00.0 chip ID: 8086:1539 
           IF: eth0 state: up speed: 100 Mbps duplex: half mac: <filter> 
Drives:    Local Storage: total: 3.64 TiB used: 680.82 GiB (18.3%) 
           ID-1: /dev/sda vendor: Western Digital model: WD4005FZBX-00K5WB0 size: 3.64 TiB block size: 
           physical: 4096 B logical: 512 B speed: 6.0 Gb/s rotation: 7200 rpm serial: <filter> rev: 1A01 
           scheme: GPT 
Partition: ID-1: / raw size: 74.35 GiB size: 72.69 GiB (97.76%) used: 32.82 GiB (45.2%) fs: ext4 dev: /dev/sda2 
Sensors:   System Temperatures: cpu: 39.2 C mobo: N/A gpu: nouveau temp: 33 C 
           Fan Speeds (RPM): N/A gpu: nouveau fan: 1575 
Repos:     No active apt repos in: /etc/apt/sources.list 
           Active apt repos in: /etc/apt/sources.list.d/airvpn-stable.list 
           1: deb http://eddie.website/repository/apt stable main
           Active apt repos in: /etc/apt/sources.list.d/debian-stable-updates.list 
           1: deb http://deb.debian.org/debian buster-updates main contrib non-free
           Active apt repos in: /etc/apt/sources.list.d/debian.list 
           1: deb http://deb.debian.org/debian buster main contrib non-free
           2: deb http://deb.debian.org/debian-security buster/updates main contrib non-free
           Active apt repos in: /etc/apt/sources.list.d/mx.list 
           1: deb http://mirrors.rit.edu/mxlinux/mx-packages/mx/repo/ buster main non-free
           2: deb http://mirrors.rit.edu/mxlinux/mx-packages/mx/repo/ buster ahs
           Active apt repos in: /etc/apt/sources.list.d/protonvpn-stable.list 
           1: deb [signed-by=/usr/share/keyrings/protonvpn-stable-archive-keyring.gpg] https://repo.protonvpn.com/debian stable main
           No active apt repos in: /etc/apt/sources.list.d/various.list 
Info:      Processes: 273 Uptime: 1h 02m Memory: 15.62 GiB used: 1.65 GiB (10.6%) Init: SysVinit v: 2.93 
           runlevel: 5 default: 5 Compilers: gcc: 8.3.0 alt: 8 Shell: quick-system-in 
           running in: quick-system-in inxi: 3.0.36 

Re: Brother HL2270DW "printer not found"

Posted: Tue Dec 07, 2021 12:48 pm
by duane

Re: Brother HL2270DW "printer not found"

Posted: Tue Dec 07, 2021 1:29 pm
by Caesar2
Thanks for the reply. I can't get the tool to work, but I did find this out:

"The computer was looking for it on usb:/dev/usb/lp0 but the
printer was actually to be found on usb://Brother/HL-2270DW%20series"

I don't know how to change that. Been working at it via Cups. No luck so far. I'll keep at it.

Re: Brother HL2270DW "printer not found" SOLVED

Posted: Tue Dec 07, 2021 3:06 pm
by Caesar2
I turned the printer off and stopped the computer. Turned printer back on and rebooted.
Went to System Settings > Printer
Added correct printer and deleted other entry.
Test page printed fine.