Skype and Thunderbird connection problems

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#1 Post by **unimatrix001** » Sat Apr 17, 2021 10:15 am

I am still new to mx-linux and do not want to mess it up. About a month ago I was trying to check my email on comcast.net using thunberbird, I get the error message cannot connect to server user name or password incorrect. If i go to the website the user name and password work. I also have an account with hotmail and there is no problem there using thunderbird. when using windows I have no problem connecting using windows mail. connects to both servers. Around this same time I also noticed that skype for linux was not connecting. I have checked through the forums and found a few requests for help on this subject. Looked at the replies and checked what they said to do uninstalled manually removed files the only thing I didn't do was change the dns server defaults wasn't sure if doing so would mess up the full internet connection or not. Any help would be appreciated. All settings for linux are defaults that come with the install with the exception of adding fluxbox to the startup and used those defaults also.

Code: Select all

System:    Host: <filter> Kernel: 4.19.0-6-amd64 x86_64 bits: 64 compiler: gcc v: 8.3.0 
           parameters: BOOT_IMAGE=/boot/vmlinuz-4.19.0-6-amd64 
           root=UUID=<filter> ro quiet splash 
           Desktop: Fluxbox 1.3.7 dm: GDM3 3.30.2, LightDM 1.26.0 
           Distro: MX-19.4_x64 patito feo October 21  2019 base: Debian GNU/Linux 10 (buster) 
Machine:   Type: Desktop Mobo: MICRO-STAR model: G31TM-P21 (MS-7529) v: 1.0 serial: <filter> 
           BIOS: American Megatrends v: 4.5 date: 01/12/2010 
CPU:       Topology: Quad Core model: Intel Core2 Quad Q8200 bits: 64 type: MCP arch: Penryn 
           family: 6 model-id: 17 (23) stepping: 7 microcode: 70A L2 cache: 2048 KiB 
           flags: lm nx pae sse sse2 sse3 sse4_1 ssse3 bogomips: 18667 
           Speed: 2281 MHz min/max: 2003/2336 MHz Core speeds (MHz): 1: 2000 2: 2000 3: 2000 
           4: 2000 
           Vulnerabilities: Type: itlb_multihit status: KVM: Vulnerable 
           Type: l1tf mitigation: PTE Inversion 
           Type: mds status: Vulnerable: Clear CPU buffers attempted, no microcode; SMT disabled 
           Type: meltdown mitigation: PTI 
           Type: spec_store_bypass status: Vulnerable 
           Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer sanitization 
           Type: spectre_v2 mitigation: Full generic retpoline, STIBP: disabled, RSB filling 
           Type: tsx_async_abort status: Not affected 
Graphics:  Device-1: NVIDIA GF119 [GeForce GT 610] vendor: PNY driver: nvidia v: 390.141 
           bus ID: 01:00.0 chip ID: 10de:104a 
           Display: x11 server: X.Org 1.20.4 driver: nvidia 
           unloaded: fbdev,modesetting,nouveau,vesa alternate: nv resolution: 1920x1080~60Hz 
           OpenGL: renderer: GeForce GT 610/PCIe/SSE2 v: 4.6.0 NVIDIA 390.141 direct render: Yes 
Audio:     Device-1: Intel NM10/ICH7 Family High Definition Audio vendor: Micro-Star MSI 
           driver: snd_hda_intel v: kernel bus ID: 00:1b.0 chip ID: 8086:27d8 
           Device-2: NVIDIA GF119 HDMI Audio vendor: PNY driver: snd_hda_intel v: kernel 
           bus ID: 01:00.1 chip ID: 10de:0e08 
           Device-3: Logitech QuickCam Communicate MP/S5500 type: USB 
           driver: snd-usb-audio,uvcvideo bus ID: 1-6:4 chip ID: 046d:09a1 serial: <filter> 
           Sound Server: ALSA v: k4.19.0-6-amd64 
Network:   Device-1: Realtek RTL8101/2/6E PCI Express Fast/Gigabit Ethernet 
           vendor: Micro-Star MSI RTL810xE driver: r8169 v: kernel port: e800 bus ID: 03:00.0 
           chip ID: 10ec:8136 
           IF: eth0 state: up speed: 100 Mbps duplex: full mac: <filter> 
Drives:    Local Storage: total: 596.17 GiB used: 374.06 GiB (62.7%) 
           ID-1: /dev/sda vendor: Seagate model: ST640LM001 HN-M640MBB size: 596.17 GiB 
           block size: physical: 4096 B logical: 512 B speed: <unknown> rotation: 5400 rpm 
           serial: <filter> rev: 0002 scheme: MBR 
Partition: ID-1: / raw size: 594.14 GiB size: 583.81 GiB (98.26%) used: 374.06 GiB (64.1%) 
           fs: ext4 dev: /dev/sda1 
           ID-2: swap-1 size: 2.00 GiB used: 1.3 MiB (0.1%) fs: swap swappiness: 15 (default 60) 
           cache pressure: 100 (default) dev: /dev/sda2 
Sensors:   System Temperatures: cpu: 41.0 C mobo: N/A gpu: nvidia temp: 36 C 
           Fan Speeds (RPM): N/A gpu: nvidia fan: 40% 
Repos:     No active apt repos in: /etc/apt/sources.list 
           Active apt repos in: /etc/apt/sources.list.d/brave-browser-release.list 
           1: deb [arch=amd64] https://brave-browser-apt-release.s3.brave.com/ buster main
           No active apt repos in: /etc/apt/sources.list.d/brave-buster.list 
           Active apt repos in: /etc/apt/sources.list.d/debian-stable-updates.list 
           1: deb http://deb.debian.org/debian buster-updates main contrib non-free
           Active apt repos in: /etc/apt/sources.list.d/debian.list 
           1: deb http://deb.debian.org/debian buster main contrib non-free
           2: deb http://deb.debian.org/debian-security buster/updates main contrib non-free
           Active apt repos in: /etc/apt/sources.list.d/mx.list 
           1: deb http://mxrepo.com/mx/repo/ buster main non-free
           No active apt repos in: /etc/apt/sources.list.d/plexmediaserver.list 
           Active apt repos in: /etc/apt/sources.list.d/skype-stable.list 
           1: deb [arch=amd64] https://repo.skype.com/deb stable main
           No active apt repos in: /etc/apt/sources.list.d/various.list 
           No active apt repos in: /etc/apt/sources.list.d/vivaldi.list 
Info:      Processes: 212 Uptime: 1d 10h 58m Memory: 3.85 GiB used: 1.70 GiB (44.2%) 
           Init: SysVinit v: 2.93 runlevel: 5 default: 5 Compilers: gcc: 8.3.0 alt: 8 
           Shell: quick-system-in running in: quick-system-in inxi: 3.0.36

#2 Post by **manyroads** » Sat Apr 17, 2021 10:27 am

Sounds like you have your thunderbird connection setup incorrectly. It can be finicky.
The Skype issue is almost certainly totally different.
The two do not connect in the same manner.

FWIW... these are pretty certain to be application not MX issues.

#3 Post by **unimatrix001** » Sat Apr 17, 2021 11:57 am

Have been looking around the internet for days on this found something on a linux mint board about libnss resolve was wondering if that command was included in the mx system. found some info on this board but nothing about using it. Found more info but it is about libnss-ldap and libnss-ldapd. Any info on how to use and which one to use would be appreciated.

#4 Post by **Eadwine Rose** » Sat Apr 17, 2021 12:45 pm

What message do you get when starting TB through the terminal when it doesn't want to connect.

The terminal output might hold a clue.

Same for Skype.

#5 Post by **unimatrix001** » Sat Apr 17, 2021 6:00 pm

I got this from the skype startup log:(electron) Sending uncompressed crash reports is deprecated and will be removed in a future version of Electron. Set { compress: true } to opt-in to the new behavior. Crash reports will be uploaded gzipped, which most crash reporting servers support.
(node:22410) electron: The default of contextIsolation is deprecated and will be changing from false to true in a future release of Electron. See https://github.com/electron/electron/issues/23506 for more information
Error occurred in handler for 'keychain:get-password': Error: No stored credentials fetched from keytar.
at /usr/share/skypeforlinux/resources/app.asar/main.js:2:609061
at async electron/js2c/browser_init.js:197:563
ioctl failed for wlan0, errno = 19 (No such device)
ioctl failed for wlp2s0, errno = 19 (No such device)
ioctl failed for wlp3s0, errno = 19 (No such device)
ioctl failed for wlp4s0, errno = 19 (No such device)
(node:22410) electron: The default of contextIsolation is deprecated and will be changing from false to true in a future release of Electron. See https://github.com/electron/electron/issues/23506 for more information
(node:22410) electron: The default of contextIsolation is deprecated and will be changing from false to true in a future release of Electron. See https://github.com/electron/electron/issues/23506 for more information
(node:22410) electron: The default of contextIsolation is deprecated and will be changing from false to true in a future release of Electron. See https://github.com/electron/electron/issues/23506 for more information

#6 Post by **Eadwine Rose** » Sun Apr 18, 2021 2:12 am

Please put the output in code tags (the </> next to the quotes in the full editor).

There is something going wrong already, when I start skype through the terminal nothing comes back. No errors at all. Hopefully someone with more knowledge will drop by and see what is going on here.

#7 Post by **Bonzoo2525** » Sun Apr 18, 2021 3:28 am

I hear running Microsoft programs is best with WINE.(emulator :lipsrsealed: )

#8 Post by **unimatrix001** » Sat May 01, 2021 10:25 am

sorry it has been so long since I replied, have been busy with family matters. The last time I used skypeforlinux was on march 21 using MX 19.3 with fluxbox and xfce since the upgrade to 19.4 skype has stopped working along with not being able to connect to comcast.net through thunderbird. I am not proficient in using linux cli so any info you need i would need detailed instruction on how to accomplish that task. I am not sure but is it possible that during the upgrade or after with the other assorted upgrades that maybe a library that was needed got deleted by mistake, just a thought.

Code: Select all

System:    Host: <filter> Kernel: 5.10.0-5mx-amd64 x86_64 bits: 64 compiler: N/A 
           parameters: BOOT_IMAGE=/boot/vmlinuz-5.10.0-5mx-amd64 
           root=UUID=<filter> ro quiet splash 
           Desktop: Fluxbox 1.3.7 dm: GDM3 3.30.2, LightDM 1.26.0 
           Distro: MX-19.4_x64 patito feo October 21  2019 base: Debian GNU/Linux 10 (buster) 
Machine:   Type: Desktop Mobo: MICRO-STAR model: G31TM-P21 (MS-7529) v: 1.0 serial: <filter> 
           BIOS: American Megatrends v: 4.5 date: 01/12/2010 
CPU:       Topology: Quad Core model: Intel Core2 Quad Q8200 bits: 64 type: MCP arch: Penryn 
           family: 6 model-id: 17 (23) stepping: 7 microcode: 70A L2 cache: 2048 KiB 
           flags: lm nx pae sse sse2 sse3 sse4_1 ssse3 bogomips: 18665 
           Speed: 2003 MHz min/max: 2003/2336 MHz Core speeds (MHz): 1: 2000 2: 2000 3: 2000 
           4: 2000 
           Vulnerabilities: Type: itlb_multihit status: KVM: VMX unsupported 
           Type: l1tf mitigation: PTE Inversion 
           Type: mds status: Vulnerable: Clear CPU buffers attempted, no microcode; SMT disabled 
           Type: meltdown mitigation: PTI 
           Type: spec_store_bypass status: Vulnerable 
           Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer sanitization 
           Type: spectre_v2 mitigation: Full generic retpoline, STIBP: disabled, RSB filling 
           Type: srbds status: Not affected 
           Type: tsx_async_abort status: Not affected 
Graphics:  Device-1: NVIDIA GF119 [GeForce GT 610] vendor: PNY driver: nvidia v: 390.141 
           bus ID: 01:00.0 chip ID: 10de:104a 
           Display: x11 server: X.Org 1.20.4 driver: nvidia 
           unloaded: fbdev,modesetting,nouveau,vesa alternate: nv resolution: 1920x1080~60Hz 
           OpenGL: renderer: GeForce GT 610/PCIe/SSE2 v: 4.6.0 NVIDIA 390.141 direct render: Yes 
Audio:     Device-1: Intel NM10/ICH7 Family High Definition Audio vendor: Micro-Star MSI 
           driver: snd_hda_intel v: kernel bus ID: 00:1b.0 chip ID: 8086:27d8 
           Device-2: NVIDIA GF119 HDMI Audio vendor: PNY driver: snd_hda_intel v: kernel 
           bus ID: 01:00.1 chip ID: 10de:0e08 
           Sound Server: ALSA v: k5.10.0-5mx-amd64 
Network:   Device-1: Realtek RTL8101/2/6E PCI Express Fast/Gigabit Ethernet 
           vendor: Micro-Star MSI RTL810xE driver: r8169 v: kernel port: e800 bus ID: 03:00.0 
           chip ID: 10ec:8136 
           IF: eth0 state: up speed: 100 Mbps duplex: full mac: <filter> 
Drives:    Local Storage: total: 596.17 GiB used: 381.77 GiB (64.0%) 
           ID-1: /dev/sda vendor: Seagate model: ST640LM001 HN-M640MBB size: 596.17 GiB 
           block size: physical: 4096 B logical: 512 B speed: <unknown> rotation: 5400 rpm 
           serial: <filter> rev: 0002 scheme: MBR 
Partition: ID-1: / raw size: 594.14 GiB size: 583.81 GiB (98.26%) used: 381.77 GiB (65.4%) 
           fs: ext4 dev: /dev/sda1 
           ID-2: swap-1 size: 2.00 GiB used: 0 KiB (0.0%) fs: swap swappiness: 15 (default 60) 
           cache pressure: 100 (default) dev: /dev/sda2 
Sensors:   System Temperatures: cpu: 41.0 C mobo: N/A gpu: nvidia temp: 35 C 
           Fan Speeds (RPM): N/A gpu: nvidia fan: 40% 
Repos:     No active apt repos in: /etc/apt/sources.list 
           Active apt repos in: /etc/apt/sources.list.d/brave-browser-release.list 
           1: deb [arch=amd64] https://brave-browser-apt-release.s3.brave.com/ buster main
           No active apt repos in: /etc/apt/sources.list.d/brave-buster.list 
           Active apt repos in: /etc/apt/sources.list.d/debian-stable-updates.list 
           1: deb http://deb.debian.org/debian buster-updates main contrib non-free
           Active apt repos in: /etc/apt/sources.list.d/debian.list 
           1: deb http://deb.debian.org/debian buster main contrib non-free
           2: deb http://deb.debian.org/debian-security buster/updates main contrib non-free
           Active apt repos in: /etc/apt/sources.list.d/mx.list 
           1: deb http://mxrepo.com/mx/repo/ buster main non-free
           No active apt repos in: /etc/apt/sources.list.d/plexmediaserver.list 
           Active apt repos in: /etc/apt/sources.list.d/skype-stable.list 
           1: deb [arch=amd64] https://repo.skype.com/deb stable main
           No active apt repos in: /etc/apt/sources.list.d/various.list 
           No active apt repos in: /etc/apt/sources.list.d/vivaldi.list 
Info:      Processes: 186 Uptime: 45m Memory: 3.84 GiB used: 1.29 GiB (33.6%) Init: SysVinit 
           v: 2.93 runlevel: 5 default: 5 Compilers: gcc: 8.3.0 alt: 8 Shell: quick-system-in 
           running in: quick-system-in inxi: 3.0.36

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Skype and Thunderbird connection problems

Skype and Thunderbird connection problems

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