@timkb4cq:
timkb4cq wrote: Wed May 06, 2020 9:07 pm
(...)
A lot of UPSs have a level of surge protection on the line input (and/or on the output outlets). I would guess Metal Oxide Varistors of the type found in surge suppressor power strips are the most likely product to accomplish this although a high-end unit might use a faster, more expensive semiconductor.
The problem with MOVs is that they degrade each time they absorb a surge, that degradation exhibiting as a decrease in their trigger voltage (...). The only solution is to replace them. (...)
Thanks so much for that hint.
I just opened the
UPS, and indeed
I found a group of varistors approximately the size of a thumb nail. They have been marked with permanent marker pen color – hopefully following some check during assembly (this
UPS manufacturer apparently assembles every
UPS individually, according to the customer's wishes).
Technical
error within the UPS wouldn't have been my first guess, since the UPS has, as far as I know, never encountered any serious challenges: As far as I know, it has never before been used under load, and only connected to the grid every now and then in order to be recharged, while the grid in that region is known to be stable with next to no variation in voltage (and frequency).
timkb4cq wrote: Wed May 06, 2020 9:07 pm
If you put an AC voltmeter on the outlet providing power to the UPS you will probably see that the GFCI trips when the voltage rises above a certain point. If that is not the case then I've misdiagnosed the problem.
I don't have a voltmeter, but the
UPS can show the voltage in the display (don't know the rate at which that information is renewed however). Specs say that the UPS can work with anything from -20 % to +13 % of standard input voltage (= grid standard voltage).
Actual input voltage (as shown by the UPS's display) always differed less than 3 % from standard. Don't know if the
UPS can measure any "micro-spikes", however.
I saw that
APC has some information on
GFCIs and
UPSs on their website. They say:
You can try to replace the GFCI/AFCI device and see if this solves the problem. Sometimes as GFI/AFCI devices age they will drift out of tolerance. You may also find that some GFI/AFCI devices are more sensitive than others. (...)
If the circuit is not required to be GFI/AFCI by code, you may consider changing to a non-GFI/AFCI receptacle or breaker.
Typically GFIprotection is only required by code in wet/damp locations such as Kitchens, Baths, or exterior receptacles (...).
(...)
There are thousands of successful installations of UPS and computer equipment with GFI/AFCI, however every application and load is different.
For best performance, use your UPS or Surge Protector with a standard non-GFI/AFCI power source.
(
https://www.apc.com/lb/en/faqs/FA369034/)
Sounds as if
the problem wasn't too uncommon?
timkb4cq wrote: Wed May 06, 2020 9:07 pm
They're cheap but you need to be able to solder.
I'm not really a soldering artist, so
I somewhat refrain from trying that as my first option.
As a result of all the information above,
I would tend to try the following steps (in that order):
- Try a GFCI of a different brand.
- Try a "medium sensitivity (MS)" (https://en.wikipedia.org/wiki/Residual- ... ensitivity) 300 mA GFCI instead of the currently used high sensitivity (HS) 30 mA GFCI.
- Try an Arc-Fault Circuit Interrupter (AFCI, cf. https://en.wikipedia.org/wiki/Arc-fault ... nterrupter) instead of GFCI.
- Try to exchange the varistors as advised.
Does that make sense?
Thanks so much for helping me to understand this problem. I'll keep you informed.
Greetings, Joe