WiFi Problems

For interesting topics. But remember this is a Linux Forum. Do not post offensive topics that are meant to cause trouble with other members or are derogatory towards people of different genders, race, color, minors (this includes nudity and sex), politics or religion. Let's try to keep peace among the community and for visitors.

No spam on this or any other forums please! If you post advertisements on these forums, your account may be deleted.

Do not copy and paste entire or even up to half of someone else's words or articles into posts. Post only a few sentences or a paragraph and make sure to include a link back to original words or article. Otherwise it's copyright infringement.

You can talk about other distros here, but no MX bashing. You can email the developers of MX if you just want to say you dislike or hate MX.
Message
Author
arnson
Posts: 12
Joined: Sat Nov 09, 2019 3:31 pm

WiFi Problems

#1 Post by arnson »

I'm in the process of switching to MX. I made my laptop dual boot and things are going well so far. I'm having problems with my Wi-Fi. My home network has two available networks, I can only connect to one, when I try to connect to the other it says Authentication required by Wi-Fi network Passwords or encryption keys are required tp access the Wi-Fi network "name". I'm 100% sure I've entered the password correctly and I've tried multiple times. I am also having the same problem at school. I get the same message when I try to connect to the school network.

I'm brand new to Linux so if someone could help, I'd really appreciate it.

Thanks

Huckleberry Finn

Re: WiFi Problems

#2 Post by Huckleberry Finn »

Maybe it's a simple thing: You can check the box "show the password" when typing. Also if you use a usb device, and click on a network to connect, it may bring the other device as default. In my case it's so.. but this is due to xfce 4.14.. It was normal on xfce 4.12 - MX 18.3 )

(the one over the password field, click on it and select device..)

Or.. You can right-click on network-manager icon "edit networks", then select & "delete" the ones that don't work. And try to connect anew..

I would ask for "Quick System Info" but it seems to be an authentication issue rather than drivers etc..

Or, you can also try to connect them one by one (first stop the other working connection, then click the other one...)

arnson
Posts: 12
Joined: Sat Nov 09, 2019 3:31 pm

Re: WiFi Problems

#3 Post by arnson »

Huckleberry wrote: Mon Nov 11, 2019 12:59 pm Maybe it's a simple thing: You can check the box "show the password" when typing. Also if you use a usb device, and click on a network to connect, it may bring the other device as default. In my case it's so.. but this is due to xfce 4.14.. It was normal on xfce 4.12 - MX 18.3 )

(the one over the password field, click on it and select device..)

Or.. You can right-click on network-manager icon "edit networks", then select & "delete" the ones that don't work. And try to connect anew..

I would ask for "Quick System Info" but it seems to be an authentication issue rather than drivers etc..

Or, you can also try to connect them one by one (first stop the other working connection, then click the other one...)
I tried all of that and no luck. I'll include my quick system info just in case. It's really weird to me because I connect all my devices at home and school with no problems. I disconnected and reconnected my windows computer to check the password and there was no problem. Same at school. I can't figure out why it says it's incorrect.

Code: Select all

System:    Host: MX Kernel: 4.19.0-6-amd64 x86_64 bits: 64 compiler: gcc v: 8.3.0 
           parameters: BOOT_IMAGE=/boot/vmlinuz-4.19.0-6-amd64 
           root=UUID=90b80932-e2cb-44e7-a861-a804755eea00 ro quiet splash 
           Desktop: Xfce 4.14.1 tk: Gtk 3.24.5 info: xfce4-panel wm: xfwm4 dm: LightDM 1.26.0 
           Distro: MX-19_x64 patito feo October 21  2019 base: Debian GNU/Linux 10 (buster) 
Machine:   Type: Laptop System: Dell product: Precision 3520 v: N/A serial: <filter> Chassis: 
           type: 10 serial: <filter> 
           Mobo: Dell model: 0G0G6Y v: A00 serial: <filter> UEFI: Dell v: 1.16.0 
           date: 07/03/2019 
Battery:   ID-1: BAT0 charge: 45.6 Wh condition: 45.6/68.0 Wh (67%) volts: 8.6/7.6 
           model: SMP DELL GD1JP65 type: Li-poly serial: <filter> status: Full 
           Device-1: hidpp_battery_1 model: Logitech Wireless Mouse M525 serial: <filter> 
           charge: 100% (should be ignored) rechargeable: yes status: Discharging 
CPU:       Topology: Quad Core model: Intel Core i7-7700HQ bits: 64 type: MT MCP arch: Kaby Lake 
           family: 6 model-id: 9E (158) stepping: 9 microcode: B4 L2 cache: 6144 KiB 
           flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 44928 
           Speed: 800 MHz min/max: 800/3800 MHz Core speeds (MHz): 1: 800 2: 800 3: 800 4: 800 
           5: 800 6: 800 7: 800 8: 800 
           Vulnerabilities: Type: l1tf 
           mitigation: PTE Inversion; VMX: conditional cache flushes, SMT vulnerable 
           Type: mds mitigation: Clear CPU buffers; SMT vulnerable 
           Type: meltdown mitigation: PTI 
           Type: spec_store_bypass 
           mitigation: Speculative Store Bypass disabled via prctl and seccomp 
           Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer sanitization 
           Type: spectre_v2 mitigation: Full generic retpoline, IBPB: conditional, IBRS_FW, 
           STIBP: conditional, RSB filling 
Graphics:  Device-1: Intel HD Graphics 630 vendor: Dell driver: i915 v: kernel bus ID: 00:02.0 
           chip ID: 8086:591b 
           Device-2: NVIDIA GM107GLM [Quadro M620 Mobile] vendor: Dell driver: N/A 
           bus ID: 01:00.0 chip ID: 10de:13b4 
           Display: x11 server: X.Org 1.20.4 driver: modesetting unloaded: fbdev,vesa 
           resolution: 1366x768~60Hz, 1920x1080~60Hz 
           OpenGL: renderer: Mesa DRI Intel HD Graphics 630 (Kaby Lake GT2) v: 4.5 Mesa 18.3.6 
           compat-v: 3.0 direct render: Yes 
Audio:     Device-1: Intel CM238 HD Audio vendor: Dell driver: snd_hda_intel v: kernel 
           bus ID: 00:1f.3 chip ID: 8086:a171 
           Sound Server: ALSA v: k4.19.0-6-amd64 
Network:   Device-1: Intel Ethernet I219-LM vendor: Dell driver: e1000e v: 3.2.6-k port: f040 
           bus ID: 00:1f.6 chip ID: 8086:15e3 
           IF: eth0 state: down mac: <filter> 
           Device-2: Qualcomm Atheros QCA6174 802.11ac Wireless Network Adapter vendor: Dell 
           driver: ath10k_pci v: kernel port: e000 bus ID: 02:00.0 chip ID: 168c:003e 
           IF: wlan0 state: up mac: <filter> 
           Device-3: Qualcomm Atheros type: USB driver: btusb bus ID: 1-6:3 chip ID: 0cf3:e007 
Drives:    Local Storage: total: 953.87 GiB used: 6.16 GiB (0.6%) 
           ID-1: /dev/sda vendor: Samsung model: SSD PM871a M.2 2280 1024GB size: 953.87 GiB 
           block size: physical: 512 B logical: 512 B speed: 6.0 Gb/s serial: <filter> rev: 2D0Q 
           temp: 26 C scheme: GPT 
RAID:      Hardware-1: Intel SATA Controller [RAID mode] driver: ahci v: 3.0 port: f060 
           bus ID: 00:17.0 chip ID: 8086.2822 rev: 31 
Partition: ID-1: / raw size: 195.31 GiB size: 191.25 GiB (97.92%) used: 6.11 GiB (3.2%) fs: ext4 
           dev: /dev/sda7 
Sensors:   System Temperatures: cpu: 54.5 C mobo: N/A 
           Fan Speeds (RPM): cpu: 2326 
Repos:     No active apt repos in: /etc/apt/sources.list 
           Active apt repos in: /etc/apt/sources.list.d/antix.list 
           1: deb http://iso.mxrepo.com/antix/buster buster main
           Active apt repos in: /etc/apt/sources.list.d/debian-stable-updates.list 
           1: deb http://deb.debian.org/debian buster-updates main contrib non-free
           Active apt repos in: /etc/apt/sources.list.d/debian.list 
           1: deb http://deb.debian.org/debian buster main contrib non-free
           2: deb http://deb.debian.org/debian-security buster/updates main contrib non-free
           Active apt repos in: /etc/apt/sources.list.d/google-chrome.list 
           1: deb [arch=amd64] http://dl.google.com/linux/chrome/deb/ stable main
           Active apt repos in: /etc/apt/sources.list.d/mx.list 
           1: deb http://mxrepo.com/mx/repo/ buster main non-free
           Active apt repos in: /etc/apt/sources.list.d/nathan-renniewaldock-ubuntu-flux-focal.list 
           1: deb http://ppa.launchpad.net/nathan-renniewaldock/flux/ubuntu focal main
           No active apt repos in: /etc/apt/sources.list.d/various.list 
Info:      Processes: 269 Uptime: 1h 47m Memory: 31.28 GiB used: 1.87 GiB (6.0%) Init: SysVinit 
           v: 2.93 runlevel: 5 default: 5 Compilers: gcc: 8.3.0 alt: 8 Shell: bash v: 5.0.3 
           running in: quick-system-in inxi: 3.0.36
Last edited by arnson on Mon Nov 11, 2019 1:43 pm, edited 1 time in total.

Huckleberry Finn

Re: WiFi Problems

#4 Post by Huckleberry Finn »

Meanwhile, can you do this: Edit the post (pencil icon) then select the info from "System.." to the end then click the icon < / >

Code: Select all

Then it will look like this and be readable & occupy less space
Also when trying to connect, be sure bluetooth is off.

User avatar
m_frank
Posts: 183
Joined: Tue Jun 25, 2019 12:25 pm

Re: WiFi Problems

#5 Post by m_frank »

When you do:
  • Right-Click Network Icon on panel
  • Select Edit Connections...
  • Double-Click the Connection with security issues
  • Click on the WiFi Security tab
What is the Security field set to?

You probably want WPA & WPA2 Personal.
LT: Dell 5566, Core i3-7100U, 6GB, 1.0TB HD, MX-19.1_x64/386
LT: Lenovo T500, Core2 Duo P8700, 4GB, 320GB HD, MX-19.1_x64/386
LT: HP DV6-1053cl, Core2 Duo P7450, 4GB, 320GB HD, MX-18.3_x64
DT: HP 500-281, Core i3-4130, 4GB, 1.0TB HD, MX-18.3_x64

arnson
Posts: 12
Joined: Sat Nov 09, 2019 3:31 pm

Re: WiFi Problems

#6 Post by arnson »

m_frank wrote: Mon Nov 11, 2019 1:30 pm When you do:
  • Right-Click Network Icon on panel
  • Select Edit Connections...
  • Double-Click the Connection with security issues
  • Click on the WiFi Security tab
What is the Security field set to?

You probably want WPA & WPA2 Personal.
I tired this, the security is set to WPA & WPA2 Personal.

User avatar
m_frank
Posts: 183
Joined: Tue Jun 25, 2019 12:25 pm

Re: WiFi Problems

#7 Post by m_frank »

Bring up a terminal window and do:

Code: Select all

dmesg -Hw
Bring up another terminal window and do:

Code: Select all

sudo nmcli monitor
Try to start your failing network connection.

Share any interesting messages...
LT: Dell 5566, Core i3-7100U, 6GB, 1.0TB HD, MX-19.1_x64/386
LT: Lenovo T500, Core2 Duo P8700, 4GB, 320GB HD, MX-19.1_x64/386
LT: HP DV6-1053cl, Core2 Duo P7450, 4GB, 320GB HD, MX-18.3_x64
DT: HP 500-281, Core i3-4130, 4GB, 1.0TB HD, MX-18.3_x64

bled
Posts: 58
Joined: Mon Mar 07, 2016 12:06 pm

Re: WiFi Problems

#8 Post by bled »


arnson
Posts: 12
Joined: Sat Nov 09, 2019 3:31 pm

Re: WiFi Problems

#9 Post by arnson »

m_frank wrote: Mon Nov 11, 2019 2:01 pm Bring up a terminal window and do:

Code: Select all

dmesg -Hw
Bring up another terminal window and do:

Code: Select all

sudo nmcli monitor
Try to start your failing network connection.

Share any interesting messages...
Thanks for helping. Still no luck. The first command create a ton of output. I don't really understand. Some was red, which seems like an error

Code: Select all

[  +0.137589] ath10k_pci 0000:02:00.0: firmware: failed to load ath10k/pre-cal-pci-0000:02:00.0.bin (-2)
[  +0.000006] firmware_class: See https://wiki.debian.org/Firmware for information about missing firmware
[  +0.000035] ath10k_pci 0000:02:00.0: firmware: failed to load ath10k/cal-pci-0000:02:00.0.bin (-2)
[
For the nmcli monitor command I got this

Code: Select all

wlan0: deactivating
Networkmanager is now in the 'disconnecting' state
Connectivity is now 'none'
wlan0: disconnected
Networkmanager is now in the 'disconnected' state
There's no primary connection
wlan0: using connection 'Home'
wlan0: connecting (prepare)
Networkmanager is now in the 'connecting' state
wlan0: connecting (configuring)
wlan0: connecting (need authentication)
wlan0: connecting (prepare)
wlan0: connecting (configuring)
wlan0: connecting (need authentication)
wlan0: connection failed
Networkmanager is now in the 'disconnected' state
wlan0: disconnected
I'm not sure what else I should include.

Huckleberry Finn

Re: WiFi Problems

#10 Post by Huckleberry Finn »

In fact, I'd suggest reinstalling driver etc (Qualcomm Atheros is one the most problematic ones) but I quit the idea as you said it connects to some networks..

The one that needs authentication is the built-in device QCA6174 (wlan 0 )

Can you unplug & plug the usb device and when connecting select that device above password field?

Post Reply

Return to “General”