Page 8 of 11

Re: Mention Test for dolphin-oracle

Posted: Fri Feb 05, 2021 6:34 am
by Huckleberry Finn
Yep. It's ok when mentioning and receiving notifications for all, I take them from members etc.

The last notifications are in the attachment - without JayM's mention -

Re: Mention Test for dolphin-oracle

Posted: Fri Feb 05, 2021 7:03 am
by richb
I cannot find a reason for that.
@JayM Any ideas?

Re: Mention Test for dolphin-oracle

Posted: Fri Feb 05, 2021 7:07 am
by Huckleberry Finn
Maybe there's a line in the script that requires both sides to be online .. Only then ..

(But again, I take all others' mentions no matter they're offline / online at the moment.. This may be just for Guides ..)

@tony37 did you receive this ?

(I'll be offline now.)

Re: Mention Test for dolphin-oracle

Posted: Fri Feb 05, 2021 7:54 am
by richb
There is an option in a users control panel on Notifications. In Board Preferences>Edit Notification Options>Someone Mentioned Me has an option to enable/disable the mention system by the user. I do not know if the extension we added ignores that setting and always notifies regardless of how it is set.

Re: Mention Test for dolphin-oracle

Posted: Fri Feb 05, 2021 8:01 am
by tony37
Huckleberry Finn wrote: Fri Feb 05, 2021 7:07 am @tony37 did you receive this ?
No, I only saw it here

Re: Mention Test for dolphin-oracle

Posted: Fri Feb 05, 2021 8:51 am
by richb
Ran a test and verified that mentions must be enabled in the Users Control Panel. It may be enabled by default but if a user disables it they will not get a mention. @Huckleberry Finn That may not be the issue in your case with JayM. But just another complications for mentions.

Re: Mention Test for dolphin-oracle

Posted: Fri Feb 05, 2021 9:54 am
by Huckleberry Finn
@richb @peregrine @dolphin_oracle

Thank you. But here are the last 2 notifications and the control panel (unchanged).

Re: Mention Test for dolphin-oracle

Posted: Fri Feb 05, 2021 10:05 am
by richb
As I pointed out:
That may not be the issue in your case with JayM.
Something else is going on that I have not found.

Re: Mention Test for dolphin-oracle

Posted: Fri Feb 05, 2021 10:07 am
by Huckleberry Finn
Ok. I just thought it was affecting only mentioning within Guides (as a group etc.), cause Tony also didn't get a notification from me.

So, when 2 of us are online at the same time we'll try and see if that changes anything..

Re: Mention Test for dolphin-oracle

Posted: Fri Feb 05, 2021 10:18 am
by richb
I did the test with Eadwine who disabled it and did not get the notification, But apparently the default is to have it enabled so that will not affect users unless they actively disable it.
Thank for testing the online track. All information will help to track it down.