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Re: Hearing Aid question

Posted: Wed Feb 16, 2022 3:40 pm
by razor2021
Interesting - was curious about if Phonak would have firmware upgrade supported via mobile phone app either iOS or Android. Here is the blurb, in case there is a firmware update to correct the lisp, or for any reason, that you were mentioning.

Firmware update in the myPhonak app
Can I get a firmware update in the myPhonak app or do I need to visit my hearing care professional for this?

No, you can’t do a firmware update of your hearing aids yourself. The firmware update must be done by your hearing care professional in their office. The firmware update cannot be done during a Remote Support session.


So, it can be done, but by the professional.