keyboard and touchpad stuck [Solved]

[JayM]

If the newer BIOS version only adds support for more laptops/notebooks, and your current version is already working on your machine, and if your version is only one behind the latest one, I second az2020 and say leave it alone. OTOH if it says something like "improves stability" or "fixes security issue" I would install it. I often pass on BIOS updates if the only thing they do is add support for i.e. more CPUs or other hardware that I don't have anyway. And if your BIOS is several versions behind the latest one I would install it, because all of the fixes and upgrades in the versions between yours and the newest one should be cumulative.

[doguito]

Nothing, bad luck, stucked again several times, this is inexplicable. One question important, can a new Bios solve this problem with Linux, because I do not have it, in Windows10?

[JayM]

Contact HP support and ask them. We have no idea what their BIOS versions fix. Only they know.

[doguito]

And if your BIOS is several versions behind the latest one I would install it, because all of the fixes and upgrades in the versions between yours and the newest one should be cumulative.

The update has been done without any problem, exe file, from windos10, made the work. From F33 to F36, previous F35, skipped, because is cumulative. I will inform if gives me problems, but from HP web should not give.

[doguito]

Not problem at the moment, but the keyboard and touchpad keeps getting frozen from time to time, so the problem is not the outdated Bios, should be other cause. The update of the Bios is very simple and fast.

[JayM]

Not secure boot option on the Bios, I am thinking that the disk NVMe can be the cause of the problems with touchpad and keyboard, o may be the type of filesystem, ext4 is not recommendable for NVMe disks? I discard hardware problems because Windows does not give any problem with keyboard and touchpad. The pc has only 7 months. Info about my system:

Mouse usb works, when gets frozen keyboard and touchpad, screen keeps working (time, battery...)

Dozens of our membes, myself included, happily run MX Linux on NVMe drives. That has nothing to do with anything.

If your USB mouse is still working you should be able to go to /var/log when a lockup happens then open a root Thunar there, using the Onscreen virtual keyboard to enter your root password, and look near the bottom of the messages and syslog logs for starters, then at any other log you can think of (perhaps kern.log) that may shed some light on what's happening when the keyboard and touchpad become unresponsive. Then you can post that information here, within code tags by clicking the </> button in the forum's full editor.

[doguito]

Hi guys, freezes random has dissapeared from several days ago, I switched to Mate desktop and everything is running smoothly, do not know exactly if the problem was Xfce4, some day I will switch to Xfce4 again to check if the problem returns, I think not, maybe the system readjusted o installed some update and the problem of keyboard and touchpad freeze was solved.

GRUB_CMDLINE_LINUX_DEFAULT="intel_idle.max_cstate=1", almost forgot to say I added to Grub this line.

[JayM]

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