[SOLVED] Video Problem - Was: WIFI-USB Adapter RTL8111 Not Working [Solved]

[JayM]

It works for me and takes me to the BIOS download page. Clear your browser's cache and delete your cookies.

[NevilsStation]

Our son downloaded the new BIOS.

We tried to update the BIOS from a USB stick - no update BIOS option in the menu.

We're looking at alternative ways to update the BIOS.

I'll try clearing the cache and cookies first ...

[NevilsStation]

No joy after cleared cache and cookies.

I'll get our son (he's still on MS due to gaming) to make a bootable DDDP USB and try that.

[JayM]

He'll need to make a bootable DOS USB stick. From the downloads page

File Format: CPG BIOS Executable for Windows/DOS

BTW your owner's manual is here: https://downloads.dell.com/manuals/all- ... _en-us.pdf

[NevilsStation]

BIOS A11 loaded. No joy.

Video stalls, no audio, on amazon prime streaming movie.

archive.org streaming old scifi seems to work fine.

Code: Select all

PING amazon.com (205.251.242.103) 56(84) bytes of data.
64 bytes from s3-console-us-standard.console.aws.amazon.com (205.251.242.103): icmp_seq=1 ttl=233 time=78.7 ms
64 bytes from s3-console-us-standard.console.aws.amazon.com (205.251.242.103): icmp_seq=2 ttl=233 time=56.6 ms
64 bytes from s3-console-us-standard.console.aws.amazon.com (205.251.242.103): icmp_seq=3 ttl=233 time=60.8 ms
64 bytes from s3-console-us-standard.console.aws.amazon.com (205.251.242.103): icmp_seq=4 ttl=233 time=69.3 ms
64 bytes from s3-console-us-standard.console.aws.amazon.com (205.251.242.103): icmp_seq=5 ttl=233 time=78.9 ms
64 bytes from s3-console-us-standard.console.aws.amazon.com (205.251.242.103): icmp_seq=6 ttl=233 time=72.5 ms
64 bytes from s3-console-us-standard.console.aws.amazon.com (205.251.242.103): icmp_seq=7 ttl=233 time=74.9 ms
64 bytes from s3-console-us-standard.console.aws.amazon.com (205.251.242.103): icmp_seq=8 ttl=233 time=68.5 ms
64 bytes from s3-console-us-standard.console.aws.amazon.com (205.251.242.103): icmp_seq=9 ttl=233 time=86.1 ms
64 bytes from s3-console-us-standard.console.aws.amazon.com (205.251.242.103): icmp_seq=10 ttl=233 time=58.6 ms
--- amazon.com ping statistics ---
10 packets transmitted, 10 received, 0% packet loss, time 1007ms
rtt min/avg/max/mdev = 56.579/70.485/86.135/9.172 ms

[JayM]

Don't quote code, use code tags. The </> button not the " button.

Video stalls, no audio, on amazon prime streaming movie.

archive.org streaming old scifi seems to work fine.

Then you're not having a problem with a wifi adapter, you're having a problem with Amazon Prime.

[NevilsStation]

Netflix popped up a window saying that they were having trouble.

Are all the major streaming platforms under attack at the moment that I'm chasing a wifi - streaming problems?

[NevilsStation]

Just checked.

Amazon and NetFlix are working fine on my laptop ...

Code: Select all

System:    Host: <filter> Kernel: 4.19.0-6-amd64 x86_64 bits: 64 compiler: gcc v: 8.3.0 
           parameters: BOOT_IMAGE=/boot/vmlinuz-4.19.0-6-amd64 
           root=UUID=<filter> ro quiet splash 
           Desktop: Xfce 4.14.2 tk: Gtk 3.24.5 info: xfce4-panel wm: xfwm4 dm: LightDM 1.26.0 
           Distro: MX-19.4_x64 patito feo October 21  2019 base: Debian GNU/Linux 10 (buster) 
Machine:   Type: Laptop System: LENOVO product: 42844ZU v: ThinkPad W520 serial: <filter> 
           Chassis: type: 10 serial: <filter> 
           Mobo: LENOVO model: 42844ZU serial: <filter> UEFI [Legacy]: LENOVO 
           v: 8BET63WW (1.43 ) date: 10/20/2016 
Battery:   ID-1: BAT0 charge: 28.3 Wh condition: 28.8/93.2 Wh (31%) volts: 12.6/11.1 
           model: SANYO 42T4799 type: Li-ion serial: <filter> status: Unknown 
CPU:       Topology: Quad Core model: Intel Core i7-2760QM bits: 64 type: MT MCP 
           arch: Sandy Bridge family: 6 model-id: 2A (42) stepping: 7 microcode: 2F 
           L2 cache: 6144 KiB 
           flags: avx lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 38274 
           Speed: 3251 MHz min/max: 800/3500 MHz Core speeds (MHz): 1: 3190 2: 3190 3: 3191 
           4: 3200 5: 3190 6: 3190 7: 3201 8: 3197 
           Vulnerabilities: Type: itlb_multihit status: KVM: Vulnerable 
           Type: l1tf mitigation: PTE Inversion 
           Type: mds mitigation: Clear CPU buffers; SMT vulnerable 
           Type: meltdown mitigation: PTI 
           Type: spec_store_bypass 
           mitigation: Speculative Store Bypass disabled via prctl and seccomp 
           Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer sanitization 
           Type: spectre_v2 mitigation: Full generic retpoline, IBPB: conditional, IBRS_FW, 
           STIBP: conditional, RSB filling 
           Type: tsx_async_abort status: Not affected 
Graphics:  Device-1: Intel 2nd Generation Core Processor Family Integrated Graphics 
           vendor: Lenovo driver: i915 v: kernel bus ID: 00:02.0 chip ID: 8086:0126 
           Device-2: NVIDIA GF106GLM [Quadro 2000M] vendor: Lenovo driver: N/A bus ID: 01:00.0 
           chip ID: 10de:0dda 
           Display: x11 server: X.Org 1.20.4 driver: modesetting unloaded: fbdev,vesa 
           resolution: 1920x1080~60Hz 
           OpenGL: renderer: Mesa DRI Intel Sandybridge Mobile v: 3.3 Mesa 18.3.6 compat-v: 3.0 
           direct render: Yes 
Audio:     Device-1: Intel 6 Series/C200 Series Family High Definition Audio vendor: Lenovo 
           driver: snd_hda_intel v: kernel bus ID: 00:1b.0 chip ID: 8086:1c20 
           Sound Server: ALSA v: k4.19.0-6-amd64 
Network:   Device-1: Intel 82579LM Gigabit Network vendor: Lenovo driver: e1000e v: 3.2.6-k 
           port: 6080 bus ID: 00:19.0 chip ID: 8086:1502 
           IF: eth0 state: up speed: 100 Mbps duplex: full mac: <filter> 
           Device-2: Intel Centrino Ultimate-N 6300 driver: iwlwifi v: kernel port: 5000 
           bus ID: 03:00.0 chip ID: 8086:4238 
           IF: wlan0 state: down mac: <filter> 
Drives:    Local Storage: total: 1.07 TiB used: 228.93 GiB (20.8%) 
           ID-1: /dev/sda vendor: Intel model: SSDSC2BW180A3H size: 167.68 GiB block size: 
           physical: 512 B logical: 512 B speed: 6.0 Gb/s serial: <filter> rev: LB3i scheme: MBR 
           ID-2: /dev/sdb vendor: Western Digital model: WD10JPLX-00MBPT0 size: 931.51 GiB 
           block size: physical: 4096 B logical: 512 B speed: 6.0 Gb/s rotation: 7200 rpm 
           serial: <filter> rev: 1H01 scheme: MBR 
Partition: ID-1: / raw size: 157.83 GiB size: 154.36 GiB (97.80%) used: 11.31 GiB (7.3%) 
           fs: ext4 dev: /dev/sda1 
           ID-2: /home raw size: 931.51 GiB size: 915.89 GiB (98.32%) used: 217.62 GiB (23.8%) 
           fs: ext4 dev: /dev/sdb1 
           ID-3: swap-1 size: 9.84 GiB used: 0 KiB (0.0%) fs: swap swappiness: 15 (default 60) 
           cache pressure: 100 (default) dev: /dev/sda2 
Sensors:   System Temperatures: cpu: 61.0 C mobo: N/A 
           Fan Speeds (RPM): cpu: 2722 
Repos:     No active apt repos in: /etc/apt/sources.list 
           Active apt repos in: /etc/apt/sources.list.d/debian-stable-updates.list 
           1: deb http://deb.debian.org/debian buster-updates main contrib non-free
           Active apt repos in: /etc/apt/sources.list.d/debian.list 
           1: deb http://deb.debian.org/debian buster main contrib non-free
           2: deb http://deb.debian.org/debian-security buster/updates main contrib non-free
           Active apt repos in: /etc/apt/sources.list.d/mx.list 
           1: deb http://mxrepo.com/mx/repo/ buster main non-free
           No active apt repos in: /etc/apt/sources.list.d/various.list 
Info:      Processes: 232 Uptime: 3h 40m Memory: 23.32 GiB used: 3.58 GiB (15.3%) Init: SysVinit 
           v: 2.93 runlevel: 5 default: 5 Compilers: gcc: 8.3.0 alt: 8 Shell: quick-system-in 
           running in: quick-system-in inxi: 3.0.36 

[NevilsStation]

Amazon runs fine then audio stops and video stutters ...

I just noticed that there's no mention of "UEFI" on the desktop PC.

I think that the install of MX Linux on this machine won't boot if BIOS is set to UEFI -
could that cause this problem?

Machine: Type: Desktop System: Dell product: Inspiron 3847 v: N/A serial: <filter> Chassis:
type: 3 serial: <filter>
Mobo: Dell model: 088DT1 v: A01 serial: <filter> BIOS: Dell v: A11 date: 05/07/2019

[JayM]

Disable hardware video acceleration in your web browser.