MX Linux Forum

Posted: **Tue Jul 02, 2019 10:53 am**

Hi Guys

The issue i am facing is that i am trying to install MX from a USB stick. When I boot into the OS the desktop freezes. I have tried Secure and Legacy boots. No joy. I wrote the ISO to USB using Rufus in GPT and MBR modes. I have also tried the default and advanced/failsafe boot without joy. I have fiddled with boot parameters in the boot menu on standard and advanced mode. The boot parameters I have tried are the default setting, quiet slash and nomodeset. Despite my best efforts i am greeted with a frozen desktop or in nomodeset the brightness control pops up multiple windows of desktop settings. Your support is highly appreciated.

My specs are as follows:

HP Laptop 15-Bw036na
AMD A12-9720P / 2.7 GHz Max Turbo Speed 3.6 GHz Quad Core Processor
16GB RAM, 2TB HDD
15.6 HD Display (1366 x 768) Resolution
Integrated AMD Radeon R7 Graphics
[/quote]

Posted: **Tue Jul 02, 2019 11:10 am**

brolly wrote: Tue Jul 02, 2019 10:52 am HP Laptop 15-Bw036na

If you want to get help, please avoid such thread titles like the one you have chosen.
Suggest to formulate it more relaxed ;=)
Furhter this model is know to have a firmware bug. So either upgrade to latest firmware.
Or alternatively try first to boot with antiX ISO which comes with 4.9 kernel, to see whether this would make a difference.
Thanks

Posted: **Tue Jul 02, 2019 11:40 am**

Man. Are you sure that iso you have downloaded is OK ? Have you verified it ?

Personally I try systematically many Linux distros. Never or maybe on few occasions I have failed. Almost Never. When I see people here struggling with this problems...

My advice:

1- Be sure that you have a good machine. A good machine, means ... non defective hdd, ram or any other part.
2- Update your BIOS.
3- Download the ISO from an official source and verify HASH.
4- Use an 2.0 USB ( I use and 5 or 6 aged Sandisk USB 2.0 - 4 GB )
5- In Windows use Rufus, Universal USB Installer or Unetbootin. In Linux use Suse Studio Image Writer, Rosa USB Writer, Mint USB, SparkyLinux or MX Linux USB Creator.
6- If possible stick with Legacy and non UEFI.

And ... stay quite. Have luck.

Posted: **Tue Jul 02, 2019 11:43 am**

Eh , you're not using UEFI ? And it's HP laptop to boot , it's guaranteed to work since HP support is included in Linux Kernel . So 98% Kernel is not the problem . According to my friend who recommend me MX , most cases of this kind of error stems to 3 things , incorrect MD5 or false GB flash drive or Kernel . On my case it's actually false-GB USB Flash Drive , i used them nearly on daily basis i had no idea until now that it's a fake-GB USB Flash Drive . When i tore it open 'physically' i found that it's only a 128 MB instead of 8GB .

Well it's not always false-GB-FD , but your fd just might be broken or what do you call it ? bad sector ? Or even maybe your RAM have some trouble , so definitely do Memory Test .

Another way is to use SSH like my friend . He was installing MX for his laptop from my laptop , for some reason his Macbook Black refuses to load Live Environment and just freeze , he tried everything possible , but no work , so he use grub loader and manually Install it like how you install Arch Linux , or Linux from Scratch he said . But that is if you have 2 laptops connected in the same network . I don't even understand anything he said , the one thing i recall verbatim he said he "used SSH to Install every Distro available" .

Hope this helps even if this is 2nd-hand knowledge .

Godspeed .

Posted: **Tue Jul 02, 2019 1:50 pm**

brolly, I suggest you try booting your laptop from a bootable usb stick which you know is functional.

If you cannot do that, try a different computer.

Posted: **Tue Jul 02, 2019 2:00 pm**

penguin wrote: Tue Jul 02, 2019 11:40 am Man. Are you sure that iso you have downloaded is OK ? Have you verified it ?

Personally I try systematically many Linux distros. Never or maybe on few occasions I have failed. Almost Never. When I see people here struggling with this problems...

My advice:

1- Be sure that you have a good machine. A good machine, means ... non defective hdd, ram or any other part.
2- Update your BIOS.
3- Download the ISO from an official source and verify HASH.
4- Use an 2.0 USB ( I use and 5 or 6 aged Sandisk USB 2.0 - 4 GB )
5- In Windows use Rufus, Universal USB Installer or Unetbootin. In Linux use Suse Studio Image Writer, Rosa USB Writer, Mint USB, SparkyLinux or MX Linux USB Creator.
6- If possible stick with Legacy and non UEFI.

And ... stay quite. Have luck.

Thanks. I tried exactly what you mentioned prior to my attempt to install MX. All my gadgets are close to brand new.

Posted: **Tue Jul 02, 2019 2:02 pm**

GuiGuy wrote: Tue Jul 02, 2019 1:50 pm brolly, I suggest you try booting your laptop from a bootable usb stick which you know is functional.

If you cannot do that, try a different computer.

All my gadgets are functional and new. MX installed on two of other laptops 1) Lenovo 2) HP flawlessly. It's the third HP that's giving me headaches. I was trying to stay away from Mint. I might have to go back to it

Posted: **Tue Jul 02, 2019 2:04 pm**

masterpeace wrote: Tue Jul 02, 2019 11:43 am Eh , you're not using UEFI ? And it's HP laptop to boot , it's guaranteed to work since HP support is included in Linux Kernel . So 98% Kernel is not the problem . According to my friend who recommend me MX , most cases of this kind of error stems to 3 things , incorrect MD5 or false GB flash drive or Kernel . On my case it's actually false-GB USB Flash Drive , i used them nearly on daily basis i had no idea until now that it's a fake-GB USB Flash Drive . When i tore it open 'physically' i found that it's only a 128 MB instead of 8GB .

Well it's not always false-GB-FD , but your fd just might be broken or what do you call it ? bad sector ? Or even maybe your RAM have some trouble , so definitely do Memory Test .

Another way is to use SSH like my friend . He was installing MX for his laptop from my laptop , for some reason his Macbook Black refuses to load Live Environment and just freeze , he tried everything possible , but no work , so he use grub loader and manually Install it like how you install Arch Linux , or Linux from Scratch he said . But that is if you have 2 laptops connected in the same network . I don't even understand anything he said , the one thing i recall verbatim he said he "used SSH to Install every Distro available" .

Hope this helps even if this is 2nd-hand knowledge .

Godspeed .

THe USB drive thing was mentioned in previous threads. I bought mine bought directly from the official Sandisk website. The oldest is 2 months old and the newest is a week old.

Posted: **Tue Jul 02, 2019 2:08 pm**

fehlix wrote: Tue Jul 02, 2019 11:10 am
brolly wrote: Tue Jul 02, 2019 10:52 am HP Laptop 15-Bw036na
If you want to get help, please avoid such thread titles like the one you have chosen.
Suggest to formulate it more relaxed ;=)
Furhter this model is know to have a firmware bug. So either upgrade to latest firmware.
Or alternatively try first to boot with antiX ISO which comes with 4.9 kernel, to see whether this would make a difference.
Thanks

I didn't realise "nightmare" was an unsavoury word. It was used in the context of how the experience was...a simple nightmare in this occasion. How does that break forums rules? I wpould understand if i had described MX as a nightmare.

Posted: **Tue Jul 02, 2019 2:16 pm**

For Linux iso's with Rufus on Windows I use the dd mode and it has never failed me.

Posted: **Tue Jul 02, 2019 3:43 pm**

KBD wrote: Tue Jul 02, 2019 2:16 pm For Linux iso's with Rufus on Windows I use the dd mode and it has never failed me.

Yup! i tired that too

Posted: **Tue Jul 02, 2019 4:10 pm**

I would point out that antiX (aka not "Mint") might yield a better result.

Posted: **Tue Jul 02, 2019 5:32 pm**

manyroads wrote: Tue Jul 02, 2019 4:10 pm I would point out that antiX (aka not "Mint") might yield a better result.

I will resort to using Mint XFCE for my third machine. It installed seamlessly. I will reiterate that I have tried all recommendations you guys made before i posted. No defects in my equipment. Ive used a multitude on the computer in question with no issues. I will keep MX on my other computers.

Posted: **Tue Jul 02, 2019 5:33 pm**

Hi Guys

The issue i am facing is that i am trying to install MX from a USB stick. When I boot into the OS the desktop freezes. I have tried Secure and Legacy boots. No joy. I wrote the ISO to USB using Rufus in GPT and MBR modes. I have also tried the default and advanced/failsafe boot without joy. I have fiddled with boot parameters in the boot menu on standard and advanced mode. The boot parameters I have tried are the default setting, quiet slash and nomodeset. Despite my best efforts i am greeted with a frozen desktop or in nomodeset the brightness control pops up multiple windows of desktop settings. Your support is highly appreciated.

My specs are as follows:

HP Laptop 15-Bw036na
AMD A12-9720P / 2.7 GHz Max Turbo Speed 3.6 GHz Quad Core Processor
16GB RAM, 2TB HDD
15.6 HD Display (1366 x 768) Resolution
Integrated AMD Radeon R7 Graphics

Posted: **Tue Jul 02, 2019 5:57 pm**

brolly wrote: Tue Jul 02, 2019 2:04 pm THe USB drive thing was mentioned in previous threads. I bought mine bought directly from the official Sandisk website. The oldest is 2 months old and the newest is a week old.

Oh the rufus one , well just pointing out possibilities since i was having difficulties with Rufus , then difficulties from installing , i have 2 flash drive and none of them is working correctly (freezing , black screen , grub loader only) . After resolving those issues it work perfectly (i.e. using another live medium namely another flash drive) . Or maybe it's firmware , old bios , persistence boot , etc . Please tell us what measures you have already done , that way we will eliminate possibilities and pinpoint the source of problem .

Speaking of another live medium , how about try live DVD ?

Please try to return the settings to default when you try the hypothesis .

Posted: **Tue Jul 02, 2019 6:20 pm**

masterpeace wrote: Tue Jul 02, 2019 5:57 pm
brolly wrote: Tue Jul 02, 2019 2:04 pm THe USB drive thing was mentioned in previous threads. I bought mine bought directly from the official Sandisk website. The oldest is 2 months old and the newest is a week old.
Oh the rufus one , well just pointing out possibilities since i was having difficulties with Rufus , then difficulties from installing , i have 2 flash drive and none of them is working correctly (freezing , black screen , grub loader only) . After resolving those issues it work perfectly (i.e. using another live medium namely another flash drive) . Or maybe it's firmware , old bios , persistence boot , etc . Please tell us what measures you have already done , that way we will eliminate possibilities and pinpoint the source of problem .

Speaking of another live medium , how about try live DVD ?

Please try to return the settings to default when you try the hypothesis .

Computer bios etc are up-to-date. Yup i've tried the live dvd, MX live USB maker, WoeUSB, Unetbootin, Rufus. Tried all possible parameters and options on the boot screen. Tried secure and legacy boot Downloaded ISO is intact. tried 4 USB stick drives and nothing works. The only option that i use which gives me a responsive desktop is the "nomodeset" parameter but graphic are low and function keys don't work. I made a live image of one of my working systems. I upgraded the kernel to "testing" 4.20 it worked but broke virtualbox to name a few apps

Posted: **Wed Jul 03, 2019 2:09 am**

Hmmm..

Restore BIOS to default. Have you tried reset to factory mode ? ( some HP suggest pushing ON/OFF button for 45 seconds)

Remove your battery off from your laptop.
Remove your HDD or SSD form your laptop.
Remove ram memory from your laptop.
If possible to remove CPU ( you also can apply thermic paste)

Leave your laptop without Battery, SSD/HDD, Ram or CPU some minutes. Do not ask me why !

Re assemble and give a new try.

If not. I will recommend you SparkyLinux instead of Mint. ( get stable release 4.10 equipped with LXDE Desktop or Sparky 5.8 RC equipped with LXQT or XFCE desktop - this version of Sparky will be latest stable based in Debian 10 after some days).

Have luck .

Posted: **Wed Jul 03, 2019 6:12 am**

penguin wrote: Wed Jul 03, 2019 2:09 am Restore BIOS to default. Have you tried reset to factory mode ?

Once this worked for me (though it was not MX) and other suggestions worked for me, too (in the past): Checking the downloaded iso hash and using a 2GB usb particularly.

Meanwhile, I've been using the same "very old" and no-name 2GB usb always for it's trusted by me so much (It was just a present of the internet service provider, almost 13 years ago :D )

I'd read so many things on Google particularly about Sandisk that they're problematic.. So, no matter brand-new or old, it's best to find / borrow etc. a trusted usb that's proven to always work..

And just maybe you'd like to try:

Take one of the usbs and dd zero (low level format)... Then with Gparted create a new partition.. But as I say, Sandisk's are notorious about these subjects, if possible try also another medium , dvd etc as already mentioned ..

Posted: **Wed Jul 03, 2019 12:02 pm**

I only use Sandisk and they perform great for me. I'd be wary of using any 13 year old usb stick though, especially if it's had hard use, and 2 gb will not hold many Linux iso's today. USB sticks are cheap as dirt right now. I just bought a 120 gb Sandisk USB for about $20. 16 gb Sticks can be bought for a few dollars, I've not seen any 4 gb sticks for awhile, much less 2 gb sticks. Though I probably still have a few in drawer somewhere :)

Posted: **Thu Jul 04, 2019 2:27 pm**

I've decided to use Mint XFCE for the machine in question. It installed and ran flawlessy.

Posted: **Thu Jul 04, 2019 4:30 pm**

as much as i decided use mint. The only downside is it doesn't have a MX LIve USB Maker is there an equivelent or clone of this?

Posted: **Thu Jul 04, 2019 9:31 pm**

Search for usb in Mint's XFCE whisker Menu ... they have an in-house-built usb maker ... the initial help screen that pops up after your boot gives you access to all things Mint ... forums, guides, etc. That is where you should be looking for your answers to simple Mint questions ... hope you don't have any more nightmares and good luck! (If anyone ever decides they need help with Win 10 on this forum, I'm gonna throw-up ...

) ... the bag is useful ... but before I stick my finger down my throat, I'd like to point out a couple of things about this thread and the OP that I find obvious and troubling-enough to label OP as a troll ... Consider this folks:

(1) The last post about an equivalent in Linux Mint to MX's Usb Maker ... for someone who claims to have had SOOO many problems creating an MX install via usb, now NEEDS to have something like it for the minty option ... smells funny, I dare say. Never mind looking for help in the wrong Forum for the successfull Linux flavor on that nightmarish HP ...

Furthermore, it's a total crock that the MX installation result on the HP in question was

Despite my best efforts i am greeted with a frozen desktop or in nomodeset the brightness control pops up multiple windows of desktop settings.

... WITW does THAT mean? Nope, doesn't cut it as something even remotely convincing. On top of it, with all the quasi-techie bluster about having 2 machines with MX installed, said-problem-machine once running Mint flawlessly, knowing ALL the different ways to use a boot-device ... yet user doesn't seem to know how to navigate the Menu to find his app!

(2) Here's the real kicker!

I made a live image of one of my working systems. I upgraded the kernel to "testing" 4.20 it worked but broke virtualbox to name a few apps

Huh? What apps? ... well shiver-me-timbers, OP said it WORKED ... except for the VB thingie that was broken ... this is what clued me as to why I call this a troll. The VB breakage using kernel 4.20 has been a long-standing bug, that, as far as I know, has been squashed(!?) ... point here is that the OP has been savvy enough to reiterate the long-past VB breakage when deciding to upgrade the kernel in the live-image attempt to install on the nightmare machine ... pretty sly manoeuvre based on out-dated info, then claiming it broke stuff! ... not getting past me, sorry ... Nope, something smells funny all 'round here as well ... kernel broke a few apps? ... Gimme a break!

Either the OP is a bona fide, certified, total Linux newbie or a very clever manipulator ... take your pick! I vote for the latter ... Better have some clever, nifty footwork squeezin' something past me OP ... try to be more creative next time! ... prove me wrong! If so, I apologize in advance and will remove the bag ...

Posted: **Fri Jul 05, 2019 4:39 am**

CrackMeUp wrote: Thu Jul 04, 2019 9:31 pm Search for usb in Mint's XFCE whisker Menu ... they have an in-house-built usb maker ... the initial help screen that pops up after your boot gives you access to all things Mint ... forums, guides, etc. That is where you should be looking for your answers to simple Mint questions ... hope you don't have any more nightmares and good luck! (If anyone ever decides they need help with Win 10 on this forum, I'm gonna throw-up ... ) ... the bag is useful ... but before I stick my finger down my throat, I'd like to point out a couple of things about this thread and the OP that I find obvious and troubling-enough to label OP as a troll ... Consider this folks:

(1) The last post about an equivalent in Linux Mint to MX's Usb Maker ... for someone who claims to have had SOOO many problems creating an MX install via usb, now NEEDS to have something like it for the minty option ... smells funny, I dare say. Never mind looking for help in the wrong Forum for the successfull Linux flavor on that nightmarish HP ...

Furthermore, it's a total crock that the MX installation result on the HP in question was
Despite my best efforts i am greeted with a frozen desktop or in nomodeset the brightness control pops up multiple windows of desktop settings.
... WITW does THAT mean? Nope, doesn't cut it as something even remotely convincing. On top of it, with all the quasi-techie bluster about having 2 machines with MX installed, said-problem-machine once running Mint flawlessly, knowing ALL the different ways to use a boot-device ... yet user doesn't seem to know how to navigate the Menu to find his app!

(2) Here's the real kicker!
I made a live image of one of my working systems. I upgraded the kernel to "testing" 4.20 it worked but broke virtualbox to name a few apps
Huh? What apps? ... well shiver-me-timbers, OP said it WORKED ... except for the VB thingie that was broken ... this is what clued me as to why I call this a troll. The VB breakage using kernel 4.20 has been a long-standing bug, that, as far as I know, has been squashed(!?) ... point here is that the OP has been savvy enough to reiterate the long-past VB breakage when deciding to upgrade the kernel in the live-image attempt to install on the nightmare machine ... pretty sly manoeuvre based on out-dated info, then claiming it broke stuff! ... not getting past me, sorry ... Nope, something smells funny all 'round here as well ... kernel broke a few apps? ... Gimme a break!

Either the OP is a bona fide, certified, total Linux newbie or a very clever manipulator ... take your pick! I vote for the latter ... Better have some clever, nifty footwork squeezin' something past me OP ... try to be more creative next time! ... prove me wrong! If so, I apologize in advance and will remove the bag ...

You have so much time on your hands.The world has so many exciting things to do other than trolling. asking questions doesn't make me a noob. I am only new to MX not Linux. There are palitable ways of responding people.

Posted: **Fri Jul 05, 2019 5:23 am**

Mod note: Just a reminder, before you post ask yourself: does your post KNIT?

Is it Kind?
Is it Necessary?
Is it Informative?
Is it True?

Treat each other with respect, being condescending doesn't earn you points.

Posted: **Fri Jul 05, 2019 5:59 am**

brolly wrote: Thu Jul 04, 2019 4:30 pm as much as i decided use mint. The only downside is it doesn't have a MX LIve USB Maker is there an equivelent or clone of this?

See here:
viewtopic.php?f=23&t=50558
It's available on GitHub for download.

Posted: **Fri Jul 05, 2019 12:26 pm**

@brolly
Add one or the other of these boot parameters from your MX install stick and give it another shot ...

Code: Select all

amd_iommu=off

OR

Code: Select all

amd_iommu=soft

... let us know ... helps a lot to provide screenshots of your desktop/boot read-out woes, error reports, etc., and, of course, inxi -F in order to properly identify your hardware and hiccups ... You under-published the results of all your experiments ... please be more forthcoming and elaborate as fully as you can.

The closest troubleshooter, in your case, has been fehlix viewtopic.php?p=512913#p512913 ...

... this model is know to have a firmware bug...

hence, my boot-parameter suggestion ... give them a shot!

Others have tried to help as well with basic, well-thought-out advice regarding your medium problems ... cheers to all!

Posted: **Fri Jul 05, 2019 5:53 pm**

CrackMeUp wrote: Fri Jul 05, 2019 12:26 pm Add one or the other of these boot parameters
Code: Select all
amd_iommu=off
OR
Code: Select all
amd_iommu=soft
... let us know ...

Please explain, why you think the OP shall use those parameters, what are those parameters for?
Also, you might consider to provide the source of this recommendation and perhaps review the 2nd parameter of your proposal.

Posted: **Fri Jul 05, 2019 8:27 pm**

I think the nightmarish experience of the OP is totally legitimate. I had a very similar experience with an HP laptop. At the end, antiX was the only distro that worked. Here is the thread about my own issues:

viewtopic.php?f=104&t=47678&p=477612#p477612

If the OP is interested in MX USB maker, antiX is worth a try.

Posted: **Fri Jul 05, 2019 8:59 pm**

Hello fehlix ... the OP's hardware from the description given

HP Laptop 15-Bw036na
AMD A12-9720P / 2.7 GHz Max Turbo Speed 3.6 GHz Quad Core Processor
16GB RAM, 2TB HDD
15.6 HD Display (1366 x 768) Resolution
Integrated AMD Radeon R7 Graphics

surely points to specific boot-options the OP hasn't tried ... the options I suggested are simply more hardware-specific (AMD) parameters that the OP could attempt as an alternative to the often-used nomodeset command, but NOT totally disabling the GPU as per my second suggestion

Code: Select all

amd_iommu=soft

(which I would recommend as a first attempt) ...

You could take a peek at my reference here https://www.kernel.org/doc/Documentatio ... ptions.txt ... I keep a hard-copy handy for troublesome AMDs ... the OP's, in particular ... what really bothers me the most is that Linux Mint works fine on the hardware ... but then again, their kernel is 4.15 while the MX is 4.19 and the OP's attempt with 4.20 seems to have broken things (I'm still highly suspicious of the claim). Hope you have enough info as to why I suggest this ... no harm for the OP to try out ...

To tell you the truth, I'd have MX up-and-running on this machine in shorter time than it takes to write down the posts I've made on this thread ... nothing like having the hardware right in front of you!

Cheers ...

Posted: **Fri Jul 05, 2019 10:21 pm**

Brolly, if you want to try MX again and if you have another computer available that will boot from the live USB I suggest you boot with persistence enabled, install the Debian 4.9 kernel, and use the Live Kernel Updater to change the kernel the USB boots with to 4.9. It will guide you through remastering the USB: when it does, don't choose LZH compression or it will just tell you that the 4.9 kernel doesn't support an LZH-squashed file system and prompt you to remaster again. Once that's finished, try booting your HP from it.

Or you could try the MX 14.4 or 14.5 kernel I suppose, but 4.9 would (probably) be sure to work and get you booted up, then if you want to install MX you can always install and test other kernels much more easily, to find the newest one that still works on the HP. Heck, maybe 4.19 will even work at that point once you're booting from grub on an installed system, who knows?

Posted: **Fri Jul 05, 2019 10:25 pm**

megatotoro wrote: Fri Jul 05, 2019 8:27 pm I think the nightmarish experience of the OP is totally legitimate. I had a very similar experience with an HP laptop. At the end, antiX was the only distro that worked. Here is the thread about my own issues:

viewtopic.php?f=104&t=47678&p=477612#p477612

If the OP is interested in MX USB maker, antiX is worth a try.

antiX uses a 4.9 kernel as its default, which is probably why it works on that system and MX doesn't. Not to fault the 4.19 series of kernels, they work fine on most computers and are a fairly new kernel, but 4.9 plays nicer on some older or lower-spec hardware.

Posted: **Thu Jul 25, 2019 5:33 pm**

I opted to running my snapshot in virtual box and downgrade the kernel to 14.4...i think. I then installed AMD drivers. I then created a snapshot of the VM and surprise surprise. I successfully installed MX on the HP computer in question and it runs flawlessly. A bit of a round about way but it did the job

Posted: **Fri Jul 26, 2019 6:01 am**

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