Need help setting up printer
Posted: Wed Feb 19, 2025 3:40 am
QSI
I have a HP laserjet 107a , can not get it to print
Tried installing using print settings, the model is not in the database, tried using other compatible HP models, does not work
Tried using CUPS web interface, same
Installed again using HP-HP-Laser-103-107-108.ppd file
does not work
Installed again using HP_Laser_10x_Series.ppd
does not work
Tried to install uld, does not install, outputs several pages of license information, then nothing happens
hplip is already installed version 3.22.x. package installer will not update to version 3.24.x
Downloaded the latest version, tried manual install, gives error, version "not compatible to MX23"
Used synaptic to force version, installed, version 3.24.4
HPLIP Toolbox fails to find printer
The system can find and identify the connected printer and QSI has a log entry for the device
If any one can give any help to get it working I would be grateful
Thanks
Code: Select all
Snapshot created on: 20250121_2225
System:
Kernel: 6.5.0-1mx-ahs-amd64 [6.5.3-1~mx23ahs] arch: x86_64 bits: 64 compiler: gcc v: 12.2.0
parameters: BOOT_IMAGE=/boot/vmlinuz-6.5.0-1mx-ahs-amd64 root=UUID=<filter> ro quiet splash
init=/lib/systemd/systemd
Desktop: Xfce v: 4.18.1 tk: Gtk v: 3.24.36 info: xfce4-panel wm: xfwm v: 4.18.0 vt: 7
dm: LightDM v: 1.26.0 Distro: MX-23.1_x64 Libretto October 25 2023 base: Debian GNU/Linux 12
(bookworm)
Machine:
Type: Laptop System: Dell product: Latitude E6220 v: 01 serial: <superuser required> Chassis:
type: 9 serial: <superuser required>
Mobo: Dell model: 05YKV9 v: A00 serial: <superuser required> BIOS: Dell v: A14 date: 05/12/2017
Battery:
ID-1: BAT0 charge: 36.6 Wh (91.5%) condition: 40.0/48.8 Wh (81.8%) volts: 12.6 min: 11.1
model: Samsung SDI DELL 49VTP type: Li-ion serial: <filter> status: charging
CPU:
Info: model: Intel Core i7-2620M bits: 64 type: MT MCP arch: Sandy Bridge gen: core 2 level: v2
built: 2010-12 process: Intel 32nm family: 6 model-id: 0x2A (42) stepping: 7 microcode: 0x2F
Topology: cpus: 1x cores: 2 tpc: 2 threads: 4 smt: enabled cache: L1: 128 KiB
desc: d-2x32 KiB; i-2x32 KiB L2: 512 KiB desc: 2x256 KiB L3: 4 MiB desc: 1x4 MiB
Speed (MHz): avg: 747 high: 796 min/max: 800/3400 scaling: driver: intel_cpufreq
governor: ondemand cores: 1: 761 2: 796 3: 715 4: 716 bogomips: 21551
Flags: avx ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Vulnerabilities:
Type: gather_data_sampling status: Not affected
Type: itlb_multihit status: KVM: VMX disabled
Type: l1tf mitigation: PTE Inversion; VMX: conditional cache flushes, SMT vulnerable
Type: mds mitigation: Clear CPU buffers; SMT vulnerable
Type: meltdown mitigation: PTI
Type: mmio_stale_data status: Unknown: No mitigations
Type: retbleed status: Not affected
Type: spec_rstack_overflow status: Not affected
Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via prctl
Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer sanitization
Type: spectre_v2 mitigation: Retpolines, IBPB: conditional, IBRS_FW, STIBP: conditional, RSB
filling, PBRSB-eIBRS: Not affected
Type: srbds status: Not affected
Type: tsx_async_abort status: Not affected
Graphics:
Device-1: Intel 2nd Generation Core Processor Family Integrated Graphics vendor: Dell
driver: i915 v: kernel arch: Gen-6 code: Sandybridge process: Intel 32nm built: 2011 ports:
active: LVDS-1 empty: DP-1, DP-2, DP-3, HDMI-A-1, HDMI-A-2, HDMI-A-3, VGA-1 bus-ID: 00:02.0
chip-ID: 8086:0126 class-ID: 0300
Device-2: Sunplus Innovation Laptop_Integrated_Webcam_HD type: USB driver: uvcvideo
bus-ID: 1-1.5:4 chip-ID: 1bcf:2804 class-ID: 0e02
Display: x11 server: X.Org v: 1.21.1.7 compositor: xfwm v: 4.18.0 driver: dri: crocus gpu: i915
note: X driver n/a display-ID: :0.0 screens: 1
Screen-1: 0 s-res: 1366x768 s-dpi: 96 s-size: 361x203mm (14.21x7.99") s-diag: 414mm (16.31")
Monitor-1: LVDS-1 model: Seiko Epson 0x5441 built: 2010 res: 1366x768 hz: 60 dpi: 125
gamma: 1.2 size: 277x156mm (10.91x6.14") diag: 318mm (12.5") ratio: 16:9 modes: 1366x768
API: OpenGL v: 3.3 Mesa 23.1.2-1~mx23ahs renderer: Mesa Intel HD Graphics 3000 (SNB GT2)
direct-render: Yes
Audio:
Device-1: Intel 6 Series/C200 Series Family High Definition Audio vendor: Dell 6
driver: snd_hda_intel v: kernel bus-ID: 00:1b.0 chip-ID: 8086:1c20 class-ID: 0403
API: ALSA v: k6.5.0-1mx-ahs-amd64 status: kernel-api tools: alsamixer,amixer
Server-1: PipeWire v: 1.0.0 status: active with: 1: pipewire-pulse status: active
2: wireplumber status: active 3: pipewire-alsa type: plugin 4: pw-jack type: plugin
tools: pactl,pw-cat,pw-cli,wpctl
Network:
Device-1: Intel 82579LM Gigabit Network vendor: Dell driver: e1000e v: kernel port: 3080
bus-ID: 00:19.0 chip-ID: 8086:1502 class-ID: 0200
IF: eth0 state: down mac: <filter>
Device-2: Broadcom BCM4313 802.11bgn Wireless Network Adapter vendor: Dell Inspiron M5010 /
XPS 8300 driver: wl v: kernel modules: bcma pcie: gen: 1 speed: 2.5 GT/s lanes: 1
bus-ID: 02:00.0 chip-ID: 14e4:4727 class-ID: 0280
IF: wlan0 state: up mac: <filter>
Device-3: Dell Wireless 5630 (EVDO-HSPA) Mobile Broadband Mini-Card type: USB
driver: qcserial,qmi_wwan bus-ID: 2-1.6:35 chip-ID: 413c:8194 class-ID: 0000
IF: wwan0 state: down mac: <filter>
Bluetooth:
Device-1: Dell DW375 Bluetooth Module type: USB driver: btusb v: 0.8 bus-ID: 1-1.4:3
chip-ID: 413c:8187 class-ID: fe01 serial: <filter>
Report: hciconfig ID: hci0 rfk-id: 23 state: up address: <filter> bt-v: 2.0 lmp-v: 3.0
sub-v: 4203 hci-v: 3.0 rev: 205
Info: acl-mtu: 1021:8 sco-mtu: 64:1 link-policy: rswitch hold sniff park
link-mode: peripheral accept service-classes: rendering, capturing, object transfer, audio,
telephony
RAID:
Hardware-1: Intel 82801 Mobile SATA Controller [RAID mode] driver: ahci v: 3.0 port: 3060
bus-ID: 00:1f.2 chip-ID: 8086:282a rev: N/A class-ID: 0104
Drives:
Local Storage: total: 298.09 GiB used: 257.58 GiB (86.4%)
SMART Message: Unable to run smartctl. Root privileges required.
ID-1: /dev/sda maj-min: 8:0 vendor: Hitachi model: HTS723232A7A364 size: 298.09 GiB block-size:
physical: 512 B logical: 512 B speed: 3.0 Gb/s type: HDD rpm: 7200 serial: <filter> rev: A60W
scheme: MBR
Partition:
ID-1: / raw-size: 50 GiB size: 48.91 GiB (97.83%) used: 34.48 GiB (70.5%) fs: ext4 dev: /dev/sda4
maj-min: 8:4
Swap:
Alert: No swap data was found.
Sensors:
System Temperatures: cpu: 55.0 C mobo: 39.0 C sodimm: SODIMM C
Fan Speeds (RPM): cpu: 0
Repos:
Packages: 3036 pm: dpkg pkgs: 3008 libs: 1626 tools: apt,apt-get,aptitude,nala,synaptic pm: rpm
pkgs: 0 pm: flatpak pkgs: 17 pm: snap pkgs: 11
No active apt repos in: /etc/apt/sources.list
Active apt repos in: /etc/apt/sources.list.d/debian-stable-updates.list
1: deb http://deb.debian.org/debian/ bookworm-updates main contrib non-free non-free-firmware
Active apt repos in: /etc/apt/sources.list.d/debian.list
1: deb http://deb.debian.org/debian/ bookworm main contrib non-free non-free-firmware
2: deb http://security.debian.org/debian-security/ bookworm-security main contrib non-free non-free-firmware
3: deb-src http://deb.debian.org/debian/ bookworm non-free-firmware non-free contrib main
4: deb http://deb.debian.org/debian/ bookworm-backports non-free-firmware non-free contrib main
Active apt repos in: /etc/apt/sources.list.d/google-chrome.list
1: deb [arch=amd64] https://dl.google.com/linux/chrome/deb/ stable main
Active apt repos in: /etc/apt/sources.list.d/himel-release.list
1: deb [signed-by=/usr/share/keyrings/himel.gpg] https://66355b217734305f6607e3f6--mirror-himelrana.netlify.app/ stable main
Active apt repos in: /etc/apt/sources.list.d/megasync.list
1: deb [signed-by=/usr/share/keyrings/meganz-archive-keyring.gpg] https://mega.nz/linux/repo/Debian_12/ ./
Active apt repos in: /etc/apt/sources.list.d/mx.list
1: deb https://mirrors.aliyun.com/mxlinux/mx/repo/ bookworm main non-free
2: deb https://mirrors.aliyun.com/mxlinux/mx/testrepo/ bookworm test
3: deb https://mirrors.aliyun.com/mxlinux/mx/repo/ bookworm ahs
Active apt repos in: /etc/apt/sources.list.d/jellyfin.sources
1: deb [arch=amd64] https://repo.jellyfin.org/debian bookworm main
Info:
Processes: 319 Uptime: 5d 17h 11m wakeups: 20 Memory: 7.63 GiB used: 5.69 GiB (74.5%)
Init: systemd v: 252 target: graphical (5) default: graphical tool: systemctl Compilers:
gcc: 12.2.0 alt: 12 Client: shell wrapper v: 5.2.15-release inxi: 3.3.26
Boot Mode: BIOS (legacy, CSM, MBR)Tried installing using print settings, the model is not in the database, tried using other compatible HP models, does not work
Tried using CUPS web interface, same
Installed again using HP-HP-Laser-103-107-108.ppd file
does not work
Installed again using HP_Laser_10x_Series.ppd
does not work
Tried to install uld, does not install, outputs several pages of license information, then nothing happens
hplip is already installed version 3.22.x. package installer will not update to version 3.24.x
Downloaded the latest version, tried manual install, gives error, version "not compatible to MX23"
Code: Select all
Creating directory hplip-3.24.4
Verifying archive integrity... 100% All good.
Uncompressing HPLIP 3.24.4 Self Extracting Archive 100%
HP Linux Imaging and Printing System (ver. 3.24.4)
HPLIP Installer ver. 5.1
Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Installer log saved in: hplip-install_Tue-18-Feb-2025_12:32:06.log
-
note: Defaults for each question are maked with a '*'. Press <enter> to accept the default.
error: mxlinux-23 version is not supported, so all dependencies may not be installed. However trying to install using mxlinux-21.3 version packages.
Press 'y' to continue auto installation. Press 'n' to quit auto instalation(y=yes, n=no*):
HPLIP Toolbox fails to find printer
The system can find and identify the connected printer and QSI has a log entry for the device
Code: Select all
19-02-2025 09:43:53:
19-02-2025 09:43:53: ===============================
19-02-2025 09:43:53: + Bus 002 Device 036: added HP Laser 107a
19-02-2025 09:43:53: Device info:
19-02-2025 09:43:53: Ident: 03f0-e82a-CNB2N5PRYG-HP-Inc--HP-Laser-107a
19-02-2025 09:43:53: Manufacturer: HP Inc.
19-02-2025 09:43:53: Product: HP Laser 107a
19-02-2025 09:43:53: SerialNumber: CNB2N5PRYG
19-02-2025 09:43:53: MfgAndProduct: HP Inc. HP Laser 107a
19-02-2025 09:43:53: BasicCaps: print
19-02-2025 09:43:53:
19-02-2025 09:43:53: Device quirks:
19-02-2025 09:43:53: from [HP Inc. HP Laser 107a] (/usr/share/ipp-usb/quirks/blacklist.conf:9)
19-02-2025 09:43:53: blacklist = true
19-02-2025 09:43:53: usb-max-interfaces = 0
19-02-2025 09:43:53: disable-fax = false
19-02-2025 09:43:53: init-delay = 0s
19-02-2025 09:43:53: request-delay = 0s
19-02-2025 09:43:53: from [*] (/usr/share/ipp-usb/quirks/default.conf:3)
19-02-2025 09:43:53: blacklist = false
19-02-2025 09:43:53: usb-max-interfaces = 0
19-02-2025 09:43:53: disable-fax = false
19-02-2025 09:43:53: init-delay = 0s
19-02-2025 09:43:53: request-delay = 0s
19-02-2025 09:43:53: http-connection = ""
19-02-2025 09:43:53:
19-02-2025 09:43:53: USB stack parameters
19-02-2025 09:43:53: authorized_default: -1
19-02-2025 09:43:53: autosuspend: 2
19-02-2025 09:43:53: blinkenlights: N
19-02-2025 09:43:53: initial_descriptor_timeout: 5000
19-02-2025 09:43:53: nousb: N
19-02-2025 09:43:53: old_scheme_first: N
19-02-2025 09:43:53: quirks:
19-02-2025 09:43:53: usbfs_memory_mb: 16
19-02-2025 09:43:53: usbfs_snoop: N
19-02-2025 09:43:53: usbfs_snoop_max: 65536
19-02-2025 09:43:53: use_both_schemes: Y
19-02-2025 09:43:53:
19-02-2025 09:43:53: USB interfaces:
19-02-2025 09:43:53: Config Interface Alt Class SubClass Proto
19-02-2025 09:43:53: 1 0 0 7 1 2
19-02-2025 09:43:53: * 1 0 1 7 1 4
19-02-2025 09:43:53: 1 1 0 255 4 1
19-02-2025 09:43:53: * 1 1 1 7 1 4
19-02-2025 09:43:53:Thanks
