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Thunderbird and Microsoft hotmail.com problem
Posted: Sat Dec 21, 2024 2:50 pm
by Jakob77
I have noticed for some months there has been a problem using Thunderbird for my mail account on hotmail.com
Will it ever be good again so I can just use it like I used to with my old password.?
I don't blame Thunderbird for the problem.
I am sure they have experts doing what they can to solve it but if the door is locked there is nothing legal they can do.
On the other hand there is no end to the blame I want to put on Microsoft.
It is all to many times I have seen Microsoft ruthlessly disconnect their users.
They are as always almost completely indifferent to backward compatibility.
Am I wrong in that assessment.?
I've seen on their site that they still offer a free email account.
No thanks.! - I couldn't close the page fast enough and ran away screaming.! lol
Re: Thunderbird and Microsoft hotmail.com problem
Posted: Sat Dec 21, 2024 3:32 pm
by j2mcgreg
Your problem could be that hotmail doesn't exist anymore other than in legacy email addresses. All new accounts are issued as <your chosen name here 'at' outlook.com>
Re: Thunderbird and Microsoft hotmail.com problem
Posted: Sat Dec 21, 2024 4:45 pm
by FullScale4Me
I've found that some webmail services want you to visit the webmail page periodically. Like you the IMAP/SMTP connection was totally failing.
It got lonesome? Dunno...I just know it has worked for me a time or three.
Re: Thunderbird and Microsoft hotmail.com problem
Posted: Sat Dec 21, 2024 5:28 pm
by Gabriel_M
Microsoft suggests enabling pop, in: View tab ---> View settings ---> Mail ---> Sync email, in Outlook.com
And in the account:
Code: Select all
POP server name outlook.office365.com
POP port 995
POP encryption SSL/TLS
Authentication method OAuth2/Modern Authentication
Re: Thunderbird and Microsoft hotmail.com problem
Posted: Sun Dec 22, 2024 12:21 pm
by Jakob77
j2mcgreg wrote: Sat Dec 21, 2024 3:32 pm
Your problem could be that hotmail doesn't exist anymore other than in legacy email addresses. All new accounts are issued as <your chosen name here 'at' outlook.com>
It still exist and it can still receive mails.
Thunderbird just can't log in anymore.
Maybe I can get in via Firefox somehow but last time I tried that I had to give up because it was a labyrinth and they wanted all kinds of personal information. The platform has changed completely against what I expected when I registered.
Re: Thunderbird and Microsoft hotmail.com problem
Posted: Sun Dec 22, 2024 1:45 pm
by j2mcgreg
Jakob77 wrote: Sun Dec 22, 2024 12:21 pm
j2mcgreg wrote: Sat Dec 21, 2024 3:32 pm
Your problem could be that hotmail doesn't exist anymore other than in legacy email addresses. All new accounts are issued as <your chosen name here 'at' outlook.com>
It still exist and it can still receive mails.
Thunderbird just can't log in anymore.
Maybe I can get in via Firefox somehow but last time I tried that I had to give up because it was a labyrinth and they wanted all kinds of personal information. The platform has changed completely against what I expected when I registered.
You have misunderstood what I said. Of course your Hotmail address still works, but you are now connecting to an Outlook/Exchange server. You need to access the appropriate Microsoft site, determine what settings are required and then make those changes (if you can) in Thunderbird.
FWIW, it was nonsense like this by another email provider that made me switch from an email client like Thunderbird to a web mail provider like GMail years ago.
Re: Thunderbird and Microsoft hotmail.com problem
Posted: Sun Dec 22, 2024 2:37 pm
by baldyeti
M$ has switched from whatever authentication protocol they used previously to oauth2. You'll need an email client that supports this, and adjustments to your connection settings. Sorry i cannot be more specific regarding thunderbird since i am using seamonkey, which works fine with oauth2 in versions 2.19+
Re: Thunderbird and Microsoft hotmail.com problem
Posted: Sun Dec 22, 2024 2:44 pm
by CharlesV
Thunderbird supports oauth2 and baldyeti is correct, you will need to 'reconnect' to make this happen.
https://support.mozilla.org/en-US/kb/mi ... erbird-202
Re: Thunderbird and Microsoft hotmail.com problem
Posted: Sun Dec 22, 2024 2:44 pm
by Eadwine Rose
TB works with oauth2, has done so for a long time. Yahoo changed their method to that too, years ago.
https://support.mozilla.org/en-US/kb/mi ... erbird-202
Re: Thunderbird and Microsoft hotmail.com problem
Posted: Sun Dec 22, 2024 2:45 pm
by Eadwine Rose
*snort* Looks like we used the same source hehe.
Re: Thunderbird and Microsoft hotmail.com problem
Posted: Sun Dec 22, 2024 2:47 pm
by CharlesV
Eadwine Rose wrote: Sun Dec 22, 2024 2:45 pm
*snort* Looks like we used the same source hehe.
Great minds :-)

Re: Thunderbird and Microsoft hotmail.com problem [Solved]
Posted: Sun Dec 22, 2024 3:03 pm
by bbfuller
For what it's worth, I have a "hotmail.com" address that I've acquired over the years.
Currently I'm running it on a desktop machine running a current edition of Mageia and another desktop using a current and updated version of MXLinux. Both of these are running the current version of Thunderbird as supplied by Mageia/MXLinux.
During the middle part of this last year I began receiving emails from Microsoft warning that my current setup would no longer work sometime during the latter quarter of the year.
There was no clear indication of what the actual new settings were. Rather than plumb the depths of the Microsoft site I set up a new installation of Thunderbird and Thunderbird happily deduced new settings for a hotmail account.
I don't think I tried to edit the settings of the account in place, I just synchronised a new account.
This afternoon I found an older laptop running MXLinux. I updated it such that it is now running Thunderbird 128.5.0esr (64bit).
That once again deduced the Microsoft settings and is working perfectly.
The only catch was that instead of a popup window asking for confirmation of my request to connect to the Microsoft servers it was done with a "popunder" window behind Thunderbird.
The settings it found were
IMAP Server outlook.office365.com
SMTP server smtp.office365.com
IMAP Port 993
SMTP Port 587
Connection Security IMAP SSL/TLS
Connection Security SMTP STARTTLS
Authentication Method for both OAuth2
Re: Thunderbird and Microsoft hotmail.com problem
Posted: Sun Dec 22, 2024 5:06 pm
by Jakob77
Thank you very much for all your answers.
bbfuller wrote: Sun Dec 22, 2024 3:03 pm
For what it's worth, I have a "hotmail.com" address that I've acquired over the years.
Currently I'm running it on a desktop machine running a current edition of Mageia and another desktop using a current and updated version of MXLinux. Both of these are running the current version of Thunderbird as supplied by Mageia/MXLinux.
During the middle part of this last year I began receiving emails from Microsoft warning that my current setup would no longer work sometime during the latter quarter of the year.
There was no clear indication of what the actual new settings were. Rather than plumb the depths of the Microsoft site I set up a new installation of Thunderbird and Thunderbird happily deduced new settings for a hotmail account.
I don't think I tried to edit the settings of the account in place, I just synchronised a new account.
This afternoon I found an older laptop running MXLinux. I updated it such that it is now running Thunderbird 128.5.0esr (64bit).
That once again deduced the Microsoft settings and is working perfectly.
The only catch was that instead of a popup window asking for confirmation of my request to connect to the Microsoft servers it was done with a "popunder" window behind Thunderbird.
The settings it found were
IMAP Server outlook.office365.com
SMTP server smtp.office365.com
IMAP Port 993
SMTP Port 587
Connection Security IMAP SSL/TLS
Connection Security SMTP STARTTLS
Authentication Method for both OAuth2
Especially many thanks for this thorough explanation.
I just used the settings and I was prompted the rest of the way.
Everything now works with my Thunderbird 128.5.0esr again.

Re: Thunderbird and Microsoft hotmail.com problem
Posted: Sun Dec 22, 2024 5:17 pm
by Eadwine Rose
Please click the checkmark in the top right of the post (to the left of the username/user image) that holds the solution to mark the topic solved, thanks :)