MX Service Manager : keep asking root password and exit [Solved]

Help for Current Versions of MX
When asking for help, use Quick System Info from MX Tools. It will be properly formatted using the following steps.
1. Click on Quick System Info in MX Tools
2. Right click in your post and paste.
Forum rules
Post Reply
Message
Author
specialk
Posts: 19
Joined: Fri Dec 15, 2023 11:44 am

MX Service Manager : keep asking root password and exit [Solved]

#1 Post by specialk »

Hi,

Just noticed that when launching MX Service Manager tool, it asks me the admin password (ok), but once the app is opened and by just moving the mouse, I get a dialog box saying that the app needs admin privileges, need to restart the app. I click ok and it closes. So basically, I cannot do anything.
Seems like I have log entries in syslog when this happens.
I thought it was an issue with kernel 6.12, but same with 6.9

(it's been a while since I ran service manager for the last time, but never had this issue)

Thanks for any help.

Code: Select all

System:
  Kernel: 6.9.12-2-liquorix-amd64 [6.9-12~mx23ahs] arch: x86_64 bits: 64 compiler: gcc v: 12.2.0 parameters: audit=0
    intel_pstate=disable BOOT_IMAGE=/boot/vmlinuz-6.9.12-2-liquorix-amd64 root=UUID=<filter> ro
    quiet init=/lib/systemd/systemd
  Desktop: KDE Plasma v: 5.27.5 wm: kwin_x11 vt: 7 dm: SDDM Distro: MX-23.6_KDE_x64 Libretto
    July 31 2023 base: Debian GNU/Linux 12 (bookworm)
Machine:
  Type: Laptop System: ASUSTeK product: Zenbook UM5302TA_UM5302TA v: 1.0
    serial: <superuser required>
  Mobo: ASUSTeK model: UM5302TA v: 1.0 serial: <superuser required> UEFI: American Megatrends
    LLC. v: UM5302TA.313 date: 09/10/2024
Battery:
  ID-1: BATT charge: 43.9 Wh (71.0%) condition: 61.8/67.1 Wh (92.1%) volts: 15.9 min: 15.9
    model: ASUSTeK UM5302 type: Li-ion serial: <filter> status: discharging cycles: 607
  Device-1: hid-0018:04F3:2F2B.0002-battery model: ELAN9008:00 04F3:2F2B serial: N/A charge: N/A
    status: N/A
CPU:
  Info: model: AMD Ryzen 7 6800U with Radeon Graphics bits: 64 type: MT MCP arch: Zen 3+ gen: 4
    level: v3 note: check built: 2022 process: TSMC n6 (7nm) family: 0x19 (25) model-id: 0x44 (68)
    stepping: 1 microcode: 0xA404101
  Topology: cpus: 1x cores: 8 tpc: 2 threads: 16 smt: enabled cache: L1: 512 KiB
    desc: d-8x32 KiB; i-8x32 KiB L2: 4 MiB desc: 8x512 KiB L3: 16 MiB desc: 1x16 MiB
  Speed (MHz): avg: 1353 high: 2385 min/max: 400/4768 scaling: driver: amd-pstate-epp
    governor: powersave cores: 1: 1363 2: 1365 3: 2385 4: 1394 5: 1360 6: 1363 7: 1334 8: 400 9: 1335
    10: 2356 11: 2167 12: 400 13: 1338 14: 1366 15: 1336 16: 400 bogomips: 86239
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm
  Vulnerabilities:
  Type: gather_data_sampling status: Not affected
  Type: itlb_multihit status: Not affected
  Type: l1tf status: Not affected
  Type: mds status: Not affected
  Type: meltdown status: Not affected
  Type: mmio_stale_data status: Not affected
  Type: reg_file_data_sampling status: Not affected
  Type: retbleed status: Not affected
  Type: spec_rstack_overflow status: Vulnerable: Safe RET, no microcode
  Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via prctl
  Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer sanitization
  Type: spectre_v2 mitigation: Retpolines; IBPB: conditional; IBRS_FW; STIBP: always-on; RSB
    filling; PBRSB-eIBRS: Not affected; BHI: Not affected
  Type: srbds status: Not affected
  Type: tsx_async_abort status: Not affected
Graphics:
  Device-1: AMD Rembrandt [Radeon 680M] vendor: ASUSTeK driver: amdgpu v: kernel arch: RDNA-2
    code: Navi-2x process: TSMC n7 (7nm) built: 2020-22 pcie: gen: 4 speed: 16 GT/s lanes: 16 ports:
    active: eDP-1 empty: DP-1, DP-2, DP-3, DP-4, DP-5, DP-6, DP-7, Writeback-1 bus-ID: 03:00.0
    chip-ID: 1002:1681 class-ID: 0300 temp: 39.0 C
  Device-2: IMC Networks USB2.0 HD UVC WebCam type: USB driver: uvcvideo bus-ID: 5-1:2
    chip-ID: 13d3:5463 class-ID: fe01 serial: <filter>
  Display: x11 server: X.Org v: 1.21.1.7 with: Xwayland v: 22.1.9 compositor: kwin_x11 driver: X:
    loaded: amdgpu unloaded: fbdev,modesetting,vesa dri: radeonsi gpu: amdgpu display-ID: :0
    screens: 1
  Screen-1: 0 s-res: 2880x1800 s-dpi: 192 s-size: 381x238mm (15.00x9.37") s-diag: 449mm (17.69")
  Monitor-1: eDP-1 mapped: eDP model: Samsung 0x4172 built: 2021 res: 2880x1800 hz: 60 dpi: 253
    gamma: 1.2 size: 289x186mm (11.38x7.32") diag: 344mm (13.5") ratio: 16:10 modes: max: 2880x1800
    min: 640x480
  API: OpenGL v: 4.6 Mesa 25.0.7-2~mx23ahs renderer: AMD Radeon Graphics (radeonsi rembrandt
    LLVM 15.0.6 DRM 3.57 6.9.12-2-liquorix-amd64) direct-render: Yes
Audio:
  Device-1: AMD Rembrandt Radeon High Definition Audio vendor: ASUSTeK driver: snd_hda_intel
    v: kernel pcie: gen: 4 speed: 16 GT/s lanes: 16 bus-ID: 03:00.1 chip-ID: 1002:1640 class-ID: 0403
  Device-2: AMD ACP/ACP3X/ACP6x Audio Coprocessor vendor: ASUSTeK driver: snd_pci_acp6x v: kernel
    alternate: snd_pci_acp3x, snd_rn_pci_acp3x, snd_pci_acp5x, snd_acp_pci, snd_rpl_pci_acp6x,
    snd_pci_ps, snd_sof_amd_renoir, snd_sof_amd_rembrandt, snd_sof_amd_vangogh, snd_sof_amd_acp63
    pcie: gen: 4 speed: 16 GT/s lanes: 16 bus-ID: 03:00.5 chip-ID: 1022:15e2 class-ID: 0480
  Device-3: AMD Family 17h/19h/1ah HD Audio vendor: ASUSTeK driver: snd_hda_intel v: kernel pcie:
    gen: 4 speed: 16 GT/s lanes: 16 bus-ID: 03:00.6 chip-ID: 1022:15e3 class-ID: 0403
  API: ALSA v: k6.9.12-2-liquorix-amd64 status: kernel-api tools: alsamixer,amixer
  Server-1: PipeWire v: 1.0.0 status: active with: 1: pipewire-pulse status: active
    2: wireplumber status: active 3: pipewire-alsa type: plugin 4: pw-jack type: plugin
    tools: pactl,pw-cat,pw-cli,wpctl
Network:
  Device-1: MEDIATEK MT7922 802.11ax PCI Express Wireless Network Adapter vendor: Foxconn
    driver: mt7921e v: kernel modules: wl pcie: gen: 2 speed: 5 GT/s lanes: 1 bus-ID: 01:00.0
    chip-ID: 14c3:0616 class-ID: 0280
  IF: wlan0 state: up mac: <filter>
Bluetooth:
  Device-1: Foxconn / Hon Hai Wireless_Device type: USB driver: btusb v: 0.8 bus-ID: 3-3:2
    chip-ID: 0489:e0e2 class-ID: e001 serial: <filter>
  Report: hciconfig ID: hci0 rfk-id: 0 state: up address: <filter> bt-v: 3.0 lmp-v: 5.2
    sub-v: 2411 hci-v: 5.2 rev: 616
  Info: acl-mtu: 1021:6 sco-mtu: 240:8 link-policy: rswitch sniff link-mode: peripheral accept
    service-classes: rendering, capturing, object transfer, audio, telephony
Drives:
  Local Storage: total: 953.87 GiB used: 132.83 GiB (13.9%)
  SMART Message: Unable to run smartctl. Root privileges required.
  ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Western Digital model: WD PC SN735 SDBPNHH-1T00-1002
    size: 953.87 GiB block-size: physical: 512 B logical: 512 B speed: 63.2 Gb/s lanes: 4 type: SSD
    serial: <filter> rev: 70626000 temp: 33.9 C scheme: GPT
Partition:
  ID-1: / raw-size: 58.59 GiB size: 57.37 GiB (97.92%) used: 24.47 GiB (42.7%) fs: ext4
    dev: /dev/nvme0n1p6 maj-min: 259:6
  ID-2: /boot/efi raw-size: 600 MiB size: 598.8 MiB (99.80%) used: 7.8 MiB (1.3%) fs: vfat
    dev: /dev/nvme0n1p8 maj-min: 259:8
  ID-3: /home raw-size: 78.12 GiB size: 76.35 GiB (97.73%) used: 34.18 GiB (44.8%) fs: ext4
    dev: /dev/nvme0n1p7 maj-min: 259:7
Swap:
  Kernel: swappiness: 15 (default 60) cache-pressure: 100 (default)
  ID-1: swap-1 type: partition size: 1.07 GiB used: 0 KiB (0.0%) priority: -2 dev: /dev/nvme0n1p9
    maj-min: 259:9
Sensors:
  System Temperatures: cpu: 38.9 C mobo: 34.0 C gpu: amdgpu temp: 38.0 C
  Fan Speeds (RPM): N/A
Repos:
  Packages: 2780 pm: dpkg pkgs: 2769 libs: 1550 tools: apt,apt-get,aptitude,nala pm: rpm pkgs: 0
    pm: flatpak pkgs: 11
  No active apt repos in: /etc/apt/sources.list
  Active apt repos in: /etc/apt/sources.list.d/debian-stable-updates.list
    1: deb http://deb.debian.org/debian bookworm-updates main contrib non-free non-free-firmware
  Active apt repos in: /etc/apt/sources.list.d/debian.list
    1: deb http://deb.debian.org/debian bookworm main contrib non-free non-free-firmware
    2: deb http://security.debian.org/debian-security bookworm-security main contrib non-free non-free-firmware
  Active apt repos in: /etc/apt/sources.list.d/google-earth-pro.list
    1: deb [arch=amd64] http://dl.google.com/linux/earth/deb/ stable main
  Active apt repos in: /etc/apt/sources.list.d/mx.list
    1: deb http://mxrepo.com/mx/repo/ bookworm main non-free
    2: deb http://mxrepo.com/mx/repo/ bookworm ahs
  Active apt repos in: /etc/apt/sources.list.d/waydroid.list
    1: deb [signed-by=/usr/share/keyrings/waydroid.gpg] https://repo.waydro.id/ bookworm main
Info:
  Processes: 397 Uptime: 36m wakeups: 13783 Memory: 14.87 GiB used: 2.77 GiB (18.6%) Init: systemd
  v: 252 target: graphical (5) default: graphical tool: systemctl Compilers: gcc: 12.2.0 alt: 12
  Client: shell wrapper v: 5.2.15-release inxi: 3.3.26
Boot Mode: UEFI
Last edited by specialk on Mon Aug 18, 2025 5:35 am, edited 1 time in total.
Top
User avatar
j2mcgreg
Global Moderator
Posts: 7198
Joined: Tue Oct 23, 2007 12:04 pm

Re: MX Service Manager : keep asking root password and exit

#2 Post by j2mcgreg »

I can't duplicate that behaviour on any of my machines. Can you try it with another mouse?
HP 15; ryzen 3 5300U APU; 500 Gb SSD; 8GB ram
HP 17; ryzen 3 3200; 500 GB SSD; 12 GB ram
Idea Center 3; 12 gen i5; 256 GB ssd;

In Linux, newer isn't always better. The best solution is the one that works.
Top
User avatar
siamhie
Global Moderator
Posts: 3778
Joined: Fri Aug 20, 2021 5:45 pm

Re: MX Service Manager : keep asking root password and exit

#3 Post by siamhie »

specialk wrote: Sun Aug 17, 2025 8:32 am Hi,

Just noticed that when launching MX Service Manager tool, it asks me the admin password (ok), but once the app is opened and by just moving the mouse, I get a dialog box saying that the app needs admin privileges, need to restart the app. I click ok and it closes. So basically, I cannot do anything.
I can replicate this also. If I re-open the program, it eventually asks for the password again even if I just move the mouse around the screen.

Code: Select all

Snapshot created on: 20250809_1546
System:
  Kernel: 6.16.1-x64v3-xanmod1 arch: x86_64 bits: 64 compiler: clang v: 19.1.7
    parameters: BOOT_IMAGE=/boot/vmlinuz-6.16.1-x64v3-xanmod1 root=UUID=<filter> ro splash quiet
    init=/lib/systemd/systemd
  Desktop: Fluxbox v: 1.3.7 vt: 7 dm: LightDM v: 1.32.0 Distro: MX-23.6_fluxbox_x64 Libretto
    September 15 2024 base: Debian GNU/Linux 12 (bookworm)
Machine:
  Type: Desktop Mobo: Micro-Star model: B550-A PRO (MS-7C56) v: 2.0 serial: <superuser required>
    UEFI: American Megatrends LLC. v: A.F0 date: 10/11/2023
CPU:
  Info: model: AMD Ryzen 9 5950X bits: 64 type: MT MCP arch: Zen 3+ gen: 4 level: v3 note: check
    built: 2022 process: TSMC n6 (7nm) family: 0x19 (25) model-id: 0x21 (33) stepping: 2
    microcode: 0xA20120E
  Topology: cpus: 1x cores: 16 tpc: 2 threads: 32 smt: enabled cache: L1: 1024 KiB desc: d-16x32
    KiB; i-16x32 KiB L2: 8 MiB desc: 16x512 KiB L3: 64 MiB desc: 2x32 MiB
  Speed (MHz): avg: 2572 high: 3400 min/max: 582/5086 boost: disabled scaling:
    driver: amd-pstate-epp governor: performance cores: 1: 3399 2: 3399 3: 3399 4: 3400 5: 3399
    6: 1746 7: 1746 8: 3399 9: 1746 10: 1746 11: 3400 12: 1746 13: 1746 14: 1746 15: 1746 16: 1746
    17: 1746 18: 3400 19: 3399 20: 3397 21: 3400 22: 3398 23: 3399 24: 1746 25: 3396 26: 3399
    27: 3397 28: 1746 29: 1746 30: 1746 31: 1746 32: 1746 bogomips: 217588
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm
  Vulnerabilities:
  Type: gather_data_sampling status: Not affected
  Type: ghostwrite status: Not affected
  Type: indirect_target_selection status: Not affected
  Type: itlb_multihit status: Not affected
  Type: l1tf status: Not affected
  Type: mds status: Not affected
  Type: meltdown status: Not affected
  Type: mmio_stale_data status: Not affected
  Type: old_microcode status: Not affected
  Type: reg_file_data_sampling status: Not affected
  Type: retbleed status: Not affected
  Type: spec_rstack_overflow mitigation: Safe RET
  Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via prctl
  Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer sanitization
  Type: spectre_v2 mitigation: Retpolines; IBPB: conditional; IBRS_FW; STIBP: always-on; RSB
    filling; PBRSB-eIBRS: Not affected; BHI: Not affected
  Type: srbds status: Not affected
  Type: tsa status: Vulnerable: No microcode
  Type: tsx_async_abort status: Not affected
Graphics:
  Device-1: AMD Navi 22 [Radeon RX 6700/6700 XT/6750 XT / 6800M/6850M XT] vendor: Tul / PowerColor
    driver: amdgpu v: kernel arch: RDNA-2 code: Navi-2x process: TSMC n7 (7nm) built: 2020-22 pcie:
    gen: 4 speed: 16 GT/s lanes: 16 ports: active: DP-3 empty: DP-1, DP-2, HDMI-A-1, Writeback-1
    bus-ID: 0b:00.0 chip-ID: 1002:73df class-ID: 0300
  Display: x11 server: X.Org v: 1.21.1.7 compositor: Picom v: 12.5 driver: X: loaded: amdgpu
    unloaded: fbdev,modesetting,radeon,vesa dri: radeonsi gpu: amdgpu display-ID: :0.0 screens: 1
  Screen-1: 0 s-res: 2560x1440 s-dpi: 96 s-size: 677x381mm (26.65x15.00") s-diag: 777mm (30.58")
  Monitor-1: DP-3 mapped: DisplayPort-2 model: HP X27q serial: <filter> built: 2021
    res: 2560x1440 hz: 165 dpi: 109 gamma: 1.2 size: 597x336mm (23.5x13.23") diag: 685mm (27")
    ratio: 16:9 modes: max: 2560x1440 min: 720x400
  API: OpenGL v: 4.6 Mesa 22.3.6 renderer: AMD Radeon RX 6700 XT (navi22 LLVM 15.0.6 DRM 3.64
    6.16.1-x64v3-xanmod1) direct-render: Yes
Audio:
  Device-1: Creative Labs CA0132 Sound Core3D [Sound Blaster Recon3D / Z-Series BlasterX AE-5 Plus]
    driver: snd_hda_intel v: kernel pcie: gen: 1 speed: 2.5 GT/s lanes: 1 bus-ID: 05:00.0
    chip-ID: 1102:0012 class-ID: 0403
  Device-2: AMD Navi 21/23 HDMI/DP Audio driver: snd_hda_intel v: kernel pcie: gen: 4
    speed: 16 GT/s lanes: 16 bus-ID: 0b:00.1 chip-ID: 1002:ab28 class-ID: 0403
  API: ALSA v: k6.16.1-x64v3-xanmod1 status: kernel-api tools: alsamixer,amixer
  Server-1: PipeWire v: 1.0.0 status: active with: 1: pipewire-pulse status: active
    2: wireplumber status: active 3: pipewire-alsa type: plugin 4: pw-jack type: plugin
    tools: pactl,pw-cat,pw-cli,wpctl
Network:
  Message: No PCI device data found.
  Device-1: NetGear Wireless_Device type: USB driver: mt7921u bus-ID: 4-1:2 chip-ID: 0846:9060
    class-ID: 0000 serial: <filter>
  IF: wlan0 state: up mac: <filter>
Drives:
  Local Storage: total: 8.64 TiB used: 1.4 TiB (16.3%)
  SMART Message: Unable to run smartctl. Root privileges required.
  ID-1: /dev/nvme0n1 maj-min: 259:3 vendor: Western Digital model: WDS500G1X0E-00AFY0
    size: 465.76 GiB block-size: physical: 512 B logical: 512 B speed: 63.2 Gb/s lanes: 4 type: SSD
    serial: <filter> rev: 613000WD temp: 38.9 C scheme: GPT
  ID-2: /dev/nvme1n1 maj-min: 259:0 vendor: Western Digital model: WDS500G3XHC-00SJG0
    size: 465.76 GiB block-size: physical: 512 B logical: 512 B speed: 31.6 Gb/s lanes: 4 type: SSD
    serial: <filter> rev: 102000WD temp: 34.9 C scheme: GPT
  ID-3: /dev/sda maj-min: 8:0 vendor: SanDisk model: ST8000DM004-2CX188 size: 7.28 TiB
    block-size: physical: 4096 B logical: 512 B speed: 6.0 Gb/s type: HDD rpm: 5425 serial: <filter>
    rev: 0001 scheme: GPT
  ID-4: /dev/sdb maj-min: 8:16 vendor: Samsung model: SSD 870 EVO 500GB size: 465.76 GiB
    block-size: physical: 512 B logical: 512 B speed: 6.0 Gb/s type: SSD serial: <filter> rev: 1B6Q
    scheme: GPT
Partition:
  ID-1: / raw-size: 465 GiB size: 456.63 GiB (98.20%) used: 13.24 GiB (2.9%) fs: ext4
    dev: /dev/nvme0n1p2 maj-min: 259:5
  ID-2: /boot/efi raw-size: 779 MiB size: 777.5 MiB (99.80%) used: 32.4 MiB (4.2%) fs: vfat
    dev: /dev/nvme0n1p1 maj-min: 259:4
Swap:
  Kernel: swappiness: 15 (default 60) cache-pressure: 50 (default 100)
  ID-1: swap-1 type: partition size: 64 GiB used: 0 KiB (0.0%) priority: -2 dev: /dev/sdb2
    maj-min: 8:18
Sensors:
  System Temperatures: cpu: 32.4 C mobo: N/A gpu: amdgpu temp: 45.0 C mem: 48.0 C
  Fan Speeds (RPM): N/A gpu: amdgpu fan: 781
Repos:
  Packages: pm: dpkg pkgs: 2413 libs: 1311 tools: apt,apt-get,aptitude,nala,synaptic pm: rpm
    pkgs: 0 pm: flatpak pkgs: 0
  No active apt repos in: /etc/apt/sources.list
  Active apt repos in: /etc/apt/sources.list.d/debian-stable-updates.list
    1: deb http://deb.debian.org/debian bookworm-updates main contrib non-free non-free-firmware
  Active apt repos in: /etc/apt/sources.list.d/debian.list
    1: deb http://deb.debian.org/debian bookworm main contrib non-free non-free-firmware
    2: deb http://security.debian.org/debian-security bookworm-security main contrib non-free non-free-firmware
  Active apt repos in: /etc/apt/sources.list.d/mx.list
    1: deb http://la.mxrepo.com/mx/repo/ bookworm main non-free
  Active apt repos in: /etc/apt/sources.list.d/nordvpn.list
    1: deb https://repo.nordvpn.com/deb/nordvpn/debian stable main
  Active apt repos in: /etc/apt/sources.list.d/xanmod-release.list
    1: deb [signed-by=/etc/apt/keyrings/xanmod-archive-keyring.gpg] http://deb.xanmod.org releases main
  Active apt repos in: /etc/apt/sources.list.d/extrepo_librewolf.sources
    1: deb [arch=amd64 arm64] https://repo.librewolf.net librewolf main
Info:
  Processes: 497 Uptime: 1h 15m wakeups: 0 Memory: 31.26 GiB used: 2.14 GiB (6.8%) Init: systemd
  v: 252 target: graphical (5) default: graphical tool: systemctl Compilers: gcc: 12.2.0 alt: 12
  Client: shell wrapper v: 5.2.15-release inxi: 3.3.26
Boot Mode: UEFI
This is my Fluxbox . There are many others like it, but this one is mine. My Fluxbox is my best friend. It is my life.
I must master it as I must master my life. Without me, my Fluxbox is useless. Without my Fluxbox, I am useless.
Top
User avatar
j2mcgreg
Global Moderator
Posts: 7198
Joined: Tue Oct 23, 2007 12:04 pm

Re: MX Service Manager : keep asking root password and exit

#4 Post by j2mcgreg »

@siamhie wrote:
I can replicate this also. If I re-open the program, it eventually asks for the password again even if I just move the mouse around the screen.
Does that imply that you had to close Service Manager first in order to reopen it?
Last edited by j2mcgreg on Sun Aug 17, 2025 11:49 am, edited 1 time in total.
Reason: typo
HP 15; ryzen 3 5300U APU; 500 Gb SSD; 8GB ram
HP 17; ryzen 3 3200; 500 GB SSD; 12 GB ram
Idea Center 3; 12 gen i5; 256 GB ssd;

In Linux, newer isn't always better. The best solution is the one that works.
Top
specialk
Posts: 19
Joined: Fri Dec 15, 2023 11:44 am

Re: MX Service Manager : keep asking root password and exit

#5 Post by specialk »

It's not just the mouse, I mean, any interaction while in the app leads to the dialog box "This app needs admin privileges, close and open again" (while I was first asked for the passwd). Using, the arrows, etc
I tried with other MX Tools requiring a password at opening, no problem.
Here's what is related to this in my syslog :
2025-08-17T13:54:18.295903+02:00 thebeast systemd[1559]: Started app-mx\x2dservice\x2dmanager-64f15da15fea4caa94e1325eaa335dd7.scope - MX Service Manager.
2025-08-17T13:54:18.477725+02:00 thebeast polkit-kde-authentication-agent-1[1874]: Listener adapter polkit_qt_listener_initiate_authentication
2025-08-17T13:54:18.478354+02:00 thebeast polkit-kde-authentication-agent-1[1874]: GSimpleAsyncResult:
2025-08-17T13:54:18.478435+02:00 thebeast polkit-kde-authentication-agent-1[1874]: polkit_qt_listener_initiate_authentication callback for
2025-08-17T13:54:18.478526+02:00 thebeast polkit-kde-authentication-agent-1[1874]: Initiating authentication
2025-08-17T13:54:18.512679+02:00 thebeast polkit-kde-authentication-agent-1[1874]: Message of action: "MX Service Manager"
2025-08-17T13:54:18.582658+02:00 thebeast polkit-kde-authentication-agent-1[1874]: Action description has been found
2025-08-17T13:54:18.586596+02:00 thebeast polkit-kde-authentication-agent-1[1874]: WinId of the dialog is 29360144 29360144
2025-08-17T13:54:18.598353+02:00 thebeast polkit-kde-authentication-agent-1[1874]: WinId of the shown dialog is 29360144 29360144
2025-08-17T13:54:18.598471+02:00 thebeast polkit-kde-authentication-agent-1[1874]: Trying again
2025-08-17T13:54:18.639222+02:00 thebeast polkit-kde-authentication-agent-1[1874]: REQUEST
2025-08-17T13:54:18.639414+02:00 thebeast polkit-kde-authentication-agent-1[1874]: Request: "Password: "
2025-08-17T13:54:18.639497+02:00 thebeast polkit-kde-authentication-agent-1[1874]: "Password: "
2025-08-17T13:54:21.873327+02:00 thebeast sh[1967]: Cleanup-notifier: available space at '/boot' 30677 MiB
2025-08-17T13:54:22.962444+02:00 thebeast polkit-kde-authentication-agent-1[1874]: Dialog accepted
2025-08-17T13:54:23.066657+02:00 thebeast polkit-kde-authentication-agent-1[1874]: COMPLETED
2025-08-17T13:54:23.066822+02:00 thebeast polkit-kde-authentication-agent-1[1874]: Completed: true
2025-08-17T13:54:23.066869+02:00 thebeast polkit-kde-authentication-agent-1[1874]: Finishing obtaining privileges
2025-08-17T13:54:23.066914+02:00 thebeast polkit-kde-authentication-agent-1[1874]: Listener adapter polkit_qt_listener_initiate_authentication_finish
2025-08-17T13:54:23.066985+02:00 thebeast polkit-kde-authentication-agent-1[1874]: polkit_qt_listener_initiate_authentication_finish callback for
2025-08-17T13:54:23.067153+02:00 thebeast polkit-kde-authentication-agent-1[1874]: Finish obtain authorization: true
2025-08-17T13:54:23.082863+02:00 thebeast plasmashell[2355]: DEBUG: Exit code 0 does not match expected elevation error codes
2025-08-17T13:54:23.110535+02:00 thebeast plasmashell[2355]: systemctl list-units --type=service --all -o json
2025-08-17T13:54:24.684552+02:00 thebeast plasmashell[2355]: systemctl list-unit-files --type=service --state=masked -o json
2025-08-17T13:54:28.176590+02:00 thebeast systemd[1]: systemd-fsckd.service: Deactivated successfully.
2025-08-17T13:54:28.177423+02:00 thebeast systemd[1]: systemd-hostnamed.service: Deactivated successfully.
2025-08-17T13:54:28.335183+02:00 thebeast plasmashell[2355]: DEBUG: Exit code 0 does not match expected elevation error codes
2025-08-17T13:54:41.588194+02:00 thebeast systemd[1559]: app-mx\x2dservice\x2dmanager-64f15da15fea4caa94e1325eaa335dd7.scope: Consumed 1.231s CPU time.
2025-08-17T13:54:41.646893+02:00 thebeast kwin_x11[1730]: kwin_core: Failed to focus 0x3400006 (error 3)
2025-08-17T13:54:41.648167+02:00 thebeast kwin_x11[1730]: kwin_core: Failed to focus 0x3400006 (error 3)
2025-08-17T13:54:41.651663+02:00 thebeast kwin_x11[1730]: kwin_core: XCB error: 152 (BadDamage), sequence: 6940, resource id: 14680352, major code: 143 (DAMAGE), minor code: 3 (Subtract)
Top
BitterTruth
Posts: 736
Joined: Tue Sep 22, 2020 7:36 pm

Re: MX Service Manager : keep asking root password and exit

#6 Post by BitterTruth »

What version are you all using?

There was an update yesterday I think and a couple of days before that too. I think Adrian added the sudo password functionality because it wasn't showing the info correctly. I have version 25.8 (About) and it's working fine

EDIT: I am using sysv instead of systemd
Last edited by BitterTruth on Sun Aug 17, 2025 12:11 pm, edited 1 time in total.
Top
User avatar
siamhie
Global Moderator
Posts: 3778
Joined: Fri Aug 20, 2021 5:45 pm

Re: MX Service Manager : keep asking root password and exit

#7 Post by siamhie »

j2mcgreg wrote: Sun Aug 17, 2025 11:23 am @siamhie wrote:
I can replicate this also. If I re-open the program, it eventually asks for the password again even if I just move the mouse around the screen.
Does that imply that you had to close Service Manager first in order to reopen it?
No. When you launch the program, it initially asks for the password and it then opens.
While idling, a prompt shows up stating administrator privileges are required and selecting OK closes the program.

Image
This is my Fluxbox . There are many others like it, but this one is mine. My Fluxbox is my best friend. It is my life.
I must master it as I must master my life. Without me, my Fluxbox is useless. Without my Fluxbox, I am useless.
Top
User avatar
siamhie
Global Moderator
Posts: 3778
Joined: Fri Aug 20, 2021 5:45 pm

Re: MX Service Manager : keep asking root password and exit

#8 Post by siamhie »

BitterTruth wrote: Sun Aug 17, 2025 12:10 pm What version are you all using?
25.8 (booting systemd)

This is what I see when I start the program in a terminal.

Code: Select all

╔═[siamhie@flux23]═[09:12 17/08/25]═════════════════════════════════════════════════[~]
╚═> mx-service-manager
DEBUG: Exit code 0 does not match expected elevation error codes
systemctl list-units --type=service --all -o json
systemctl list-unit-files --type=service --state=masked -o json
DEBUG: Exit code 0 does not match expected elevation error codes
This is my Fluxbox . There are many others like it, but this one is mine. My Fluxbox is my best friend. It is my life.
I must master it as I must master my life. Without me, my Fluxbox is useless. Without my Fluxbox, I am useless.
Top
User avatar
Melber
Developer
Posts: 1439
Joined: Tue Mar 23, 2021 4:19 pm

Re: MX Service Manager : keep asking root password and exit

#9 Post by Melber »

maybe someone should tag @Adrian
Top
specialk
Posts: 19
Joined: Fri Dec 15, 2023 11:44 am

Re: MX Service Manager : keep asking root password and exit

#10 Post by specialk »

siamhie wrote: Sun Aug 17, 2025 12:14 pm
BitterTruth wrote: Sun Aug 17, 2025 12:10 pm What version are you all using?
25.8 (booting systemd)

This is what I see when I start the program in a terminal.

Code: Select all

╔═[siamhie@flux23]═[09:12 17/08/25]═════════════════════════════════════════════════[~]
╚═> mx-service-manager
DEBUG: Exit code 0 does not match expected elevation error codes
systemctl list-units --type=service --all -o json
systemctl list-unit-files --type=service --state=masked -o json
DEBUG: Exit code 0 does not match expected elevation error codes
Same as you (version and terminal message).
Top
Post Reply

Return to “MX Help”