Rustdesk password problem after reinstall  [Solved]

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kd4e
Posts: 275
Joined: Mon Dec 06, 2021 5:26 pm

Rustdesk password problem after reinstall

#1 Post by kd4e »

A power surge, or something, corrupted the admin password for the RustDesk Client install on my MX Linux laptop.

I uninstalled it. Deleted ~/.config/RustDesk.toml, rebooted, then reinstalled.

It fails to prompt me to create an admin password but demands one when I try to change settings.

In ~/.config/RustDesk.toml (a new .toml is created after reinstall) it shows password = ' ' (It's unclear if that's the admin password or is for logging into a detected RustDesk client elsewhere.)

What do I need to do to force RustDesk Client to reinstall cleanly - so that I can create a new admin password, please?

Thanks!

Code: Select all

System:
  Kernel: 6.14.10-1-liquorix-amd64 [6.14-12~mx23ahs] arch: x86_64 bits: 64 compiler: gcc v: 12.2.0 parameters: audit=0
    intel_pstate=disable amd_pstate=disable BOOT_IMAGE=/boot/vmlinuz-6.14.10-1-liquorix-amd64
    root=UUID=<filter> ro quiet splash
  Desktop: Xfce v: 4.20.0 tk: Gtk v: 3.24.38 info: xfce4-panel wm: xfwm v: 4.20.0 vt: 7
    dm: LightDM v: 1.32.0 Distro: MX-23.6_ahs_x64 Libretto May 19  2024 base: Debian GNU/Linux 12
    (bookworm)
Machine:
  Type: Laptop System: Acer product: Aspire A315-24PT v: V1.11 serial: <superuser required>
  Mobo: MDC model: Herbag_MDU v: V1.11 serial: <superuser required> UEFI: Insyde v: 1.11
    date: 07/07/2023
Battery:
  ID-1: BAT1 charge: 48.4 Wh (100.0%) condition: 48.4/47.8 Wh (101.2%) volts: 12.8 min: 11.2
    model: LGC AP18C8K type: Li-ion serial: <filter> status: full
CPU:
  Info: model: AMD Ryzen 5 7520U with Radeon Graphics bits: 64 type: MT MCP arch: Zen 2 gen: 3
    level: v3 note: check built: 2020-22 process: TSMC n7 (7nm) family: 0x17 (23)
    model-id: 0xA0 (160) stepping: 0 microcode: 0x8A00008
  Topology: cpus: 1x cores: 4 tpc: 2 threads: 8 smt: enabled cache: L1: 256 KiB
    desc: d-4x32 KiB; i-4x32 KiB L2: 2 MiB desc: 4x512 KiB L3: 4 MiB desc: 1x4 MiB
  Speed (MHz): avg: 1764 high: 4291 min/max: 900/2800 boost: enabled scaling:
    driver: acpi-cpufreq governor: ondemand cores: 1: 1397 2: 1644 3: 1918 4: 4291 5: 838 6: 839
    7: 1919 8: 1272 bogomips: 44712
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3
  Vulnerabilities:
  Type: gather_data_sampling status: Not affected
  Type: ghostwrite status: Not affected
  Type: indirect_target_selection status: Not affected
  Type: itlb_multihit status: Not affected
  Type: l1tf status: Not affected
  Type: mds status: Not affected
  Type: meltdown status: Not affected
  Type: mmio_stale_data status: Not affected
  Type: old_microcode status: Not affected
  Type: reg_file_data_sampling status: Not affected
  Type: retbleed mitigation: untrained return thunk; SMT enabled with STIBP protection
  Type: spec_rstack_overflow mitigation: Safe RET
  Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via prctl
  Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer sanitization
  Type: spectre_v2 mitigation: Retpolines; IBPB: conditional; STIBP: always-on; RSB filling;
    PBRSB-eIBRS: Not affected; BHI: Not affected
  Type: srbds status: Not affected
  Type: tsx_async_abort status: Not affected
Graphics:
  Device-1: AMD Mendocino vendor: Acer Incorporated ALI driver: amdgpu v: kernel arch: RDNA-2
    code: Navi-2x process: TSMC n7 (7nm) built: 2020-22 pcie: gen: 4 speed: 16 GT/s lanes: 16 ports:
    active: HDMI-A-1,eDP-1 empty: DP-1,DP-2,Writeback-1 bus-ID: 03:00.0 chip-ID: 1002:1506
    class-ID: 0300 temp: 44.0 C
  Device-2: Chicony ACER HD User Facing type: USB driver: uvcvideo bus-ID: 5-1:2
    chip-ID: 04f2:b79c class-ID: fe01 serial: <filter>
  Display: x11 server: X.Org v: 1.21.1.7 with: Xwayland v: 22.1.9 compositor: xfwm v: 4.20.0
    driver: X: loaded: amdgpu unloaded: fbdev,modesetting,vesa dri: radeonsi gpu: amdgpu
    display-ID: :0.0 screens: 1
  Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 509x286mm (20.04x11.26") s-diag: 584mm (22.99")
  Monitor-1: HDMI-A-1 mapped: HDMI-A-0 model: Acer CB272U serial: <filter> built: 2021
    res: 1920x1080 hz: 60 dpi: 82 gamma: 1.2 size: 597x336mm (23.5x13.23") diag: 685mm (27")
    ratio: 16:9 modes: max: 2560x1440 min: 720x400
  Monitor-2: eDP-1 mapped: eDP pos: primary model: ChiMei InnoLux 0x154c built: 2020
    res: 1920x1080 hz: 60 dpi: 142 gamma: 1.2 size: 344x193mm (13.54x7.6") diag: 394mm (15.5")
    ratio: 16:9 modes: max: 1920x1080 min: 640x480
  API: OpenGL v: 4.6 Mesa 24.2.8-1mx23ahs renderer: AMD Radeon 610M (radeonsi raphael_mendocino
    LLVM 15.0.6 DRM 3.61 6.14.10-1-liquorix-amd64) direct-render: Yes
Audio:
  Device-1: AMD Rembrandt Radeon High Definition Audio vendor: Acer Incorporated ALI
    driver: snd_hda_intel v: kernel pcie: gen: 4 speed: 16 GT/s lanes: 16 bus-ID: 03:00.1
    chip-ID: 1002:1640 class-ID: 0403
  Device-2: AMD ACP/ACP3X/ACP6x Audio Coprocessor vendor: Acer Incorporated ALI
    driver: snd_pci_acp6x v: kernel alternate: snd_pci_acp3x, snd_rn_pci_acp3x, snd_pci_acp5x,
    snd_acp_pci, snd_rpl_pci_acp6x, snd_pci_ps, snd_sof_amd_renoir, snd_sof_amd_rembrandt,
    snd_sof_amd_vangogh, snd_sof_amd_acp63, snd_sof_amd_acp70 pcie: gen: 4 speed: 16 GT/s lanes: 16
    bus-ID: 03:00.5 chip-ID: 1022:15e2 class-ID: 0480
  Device-3: AMD Family 17h/19h/1ah HD Audio vendor: Acer Incorporated ALI driver: snd_hda_intel
    v: kernel pcie: gen: 4 speed: 16 GT/s lanes: 16 bus-ID: 03:00.6 chip-ID: 1022:15e3 class-ID: 0403
  API: ALSA v: k6.14.10-1-liquorix-amd64 status: kernel-api tools: alsamixer,amixer
  Server-1: PipeWire v: 1.0.0 status: active with: 1: pipewire-pulse status: active
    2: wireplumber status: active 3: pipewire-alsa type: plugin 4: pw-jack type: plugin
    tools: pactl,pw-cat,pw-cli,wpctl
Network:
  Device-1: MEDIATEK MT7921 802.11ax PCI Express Wireless Network Adapter vendor: Lite-On
    driver: mt7921e v: kernel modules: wl pcie: gen: 2 speed: 5 GT/s lanes: 1 bus-ID: 02:00.0
    chip-ID: 14c3:7961 class-ID: 0280
  IF: wlan0 state: up mac: <filter>
  Device-2: Realtek RTL8153 Gigabit Ethernet Adapter type: USB driver: r8152 bus-ID: 4-1.3:3
    chip-ID: 0bda:8153 class-ID: 0000 serial: <filter>
  IF: eth0 state: up speed: 1000 Mbps duplex: full mac: <filter>
Bluetooth:
  Device-1: Lite-On Wireless_Device type: USB driver: btusb v: 0.8 bus-ID: 1-2:2 chip-ID: 04ca:3802
    class-ID: e001 serial: <filter>
  Report: hciconfig ID: hci0 rfk-id: 2 state: down bt-service: N/A rfk-block: hardware: no
    software: yes address: <filter>
  Info: acl-mtu: 1021:6 sco-mtu: 240:8 link-policy: rswitch sniff link-mode: peripheral accept
Drives:
  Local Storage: total: 476.94 GiB used: 78.31 GiB (16.4%)
  SMART Message: Unable to run smartctl. Root privileges required.
  ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Western Digital model: WD PC SN740 SDDQNQD-512G-1014
    size: 476.94 GiB block-size: physical: 512 B logical: 512 B speed: 63.2 Gb/s lanes: 4 type: SSD
    serial: <filter> rev: 73101100 temp: 30.9 C scheme: GPT
Partition:
  ID-1: / raw-size: 476.69 GiB size: 468.13 GiB (98.21%) used: 78.31 GiB (16.7%) fs: ext4
    dev: /dev/nvme0n1p2 maj-min: 259:2
  ID-2: /boot/efi raw-size: 256 MiB size: 252 MiB (98.46%) used: 274 KiB (0.1%) fs: vfat
    dev: /dev/nvme0n1p1 maj-min: 259:1
Swap:
  Kernel: swappiness: 15 (default 60) cache-pressure: 100 (default)
  ID-1: swap-1 type: file size: 4 GiB used: 0 KiB (0.0%) priority: -2 file: /swap/swap
Sensors:
  System Temperatures: cpu: 51.9 C mobo: 42.0 C gpu: amdgpu temp: 44.0 C
  Fan Speeds (RPM): N/A
Repos:
  Packages: 2371 pm: dpkg pkgs: 2361 libs: 1177 tools: apt,apt-get,aptitude,nala,synaptic pm: rpm
    pkgs: 0 pm: flatpak pkgs: 10
  No active apt repos in: /etc/apt/sources.list
  Active apt repos in: /etc/apt/sources.list.d/brave-browser-release.list
    1: deb [arch=amd64 signed-by=/usr/share/keyrings/brave-browser-archive-keyring.gpg] https://brave-browser-apt-release.s3.brave.com/ stable main
  Active apt repos in: /etc/apt/sources.list.d/debian-stable-updates.list
    1: deb http://deb.debian.org/debian bookworm-updates main contrib non-free non-free-firmware
  Active apt repos in: /etc/apt/sources.list.d/debian.list
    1: deb http://deb.debian.org/debian bookworm main contrib non-free non-free-firmware
    2: deb http://security.debian.org/debian-security bookworm-security main contrib non-free non-free-firmware
  Active apt repos in: /etc/apt/sources.list.d/mx.list
    1: deb http://mirrors.rit.edu/mxlinux/mx-packages/mx/repo/ bookworm main non-free
    2: deb http://mirrors.rit.edu/mxlinux/mx-packages/mx/repo/ bookworm ahs
Info:
  Processes: 342 Uptime: 7h 5m wakeups: 15433 Memory: 14.87 GiB used: 5.7 GiB (38.3%)
  Init: SysVinit v: 3.06 runlevel: 5 default: graphical tool: systemctl Compilers: gcc: 12.2.0
  alt: 12 Client: shell wrapper v: 5.2.15-release inxi: 3.3.26
Boot Mode: UEFI
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User avatar
Eadwine Rose
Administrator
Posts: 14666
Joined: Wed Jul 12, 2006 2:10 am

Re: Rustdesk password problem after reinstall

#2 Post by Eadwine Rose »

Please also post the output of starting rustdesk from the terminal, like so:

[code]code output here[/code]
MX-23.6_x64 July 31 2023 * 6.1.0-37amd64 ext4 Xfce 4.20.0 * 8-core AMD Ryzen 7 2700
Asus TUF B450-Plus Gaming UEFI * Asus GTX 1050 Ti Nvidia 535.247.01 * 2x16Gb DDR4 2666 Kingston HyperX Predator
Samsung 870EVO * Samsung S24D330 & P2250 * HP Envy 5030
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kd4e
Posts: 275
Joined: Mon Dec 06, 2021 5:26 pm

Re: Rustdesk password problem after reinstall

#3 Post by kd4e »

Code: Select all

$ rustdesk
Cannot load libcuda.so.1
Try setting transparent
Cannot load libcuda.so.1
flutter: launch args: []
flutter: initializing FFI main
flutter: _appType:main,info1-id:37fc5422e1febdb8921954d9665e5d75,info2-name:Debian GNU/Linux,dir:/home/dmc/Documents
flutter: _globalFFI init
flutter: registerEventHandler callback_query_onlines address book peer
flutter: registerEventHandler load_address_book_peers address book peer
flutter: registerEventHandler callback_query_onlines group peer
flutter: registerEventHandler load_group_peers group peer
flutter: registerEventHandler callback_query_onlines recent peer
flutter: registerEventHandler load_recent_peers recent peer
flutter: registerEventHandler callback_query_onlines fav peer
flutter: registerEventHandler load_fav_peers fav peer
flutter: registerEventHandler callback_query_onlines discovered peer
flutter: registerEventHandler load_lan_peers discovered peer
flutter: _globalFFI init end
flutter: registerEventHandler native_ui native_ui
flutter: registerEventHandler check_software_update_finish check_software_update_finish
flutter: restore lpos: 800.0/600.0, offset:37.0/0.0, isMaximized: false, isFullscreen: false
flutter: handled by uni links: false
flutter: [MultiWindowHandler] active window changed: {0}
flutter: [MultiWindowHandler] active window changed: {}
flutter: Saving frame: null: 800.0/600.0, offset:37.0/0.0, isMaximized:false, isFullscreen:false
flutter: Start closing RustDesk...

(rustdesk:9816): Gtk-CRITICAL **: 10:55:59.139: gtk_window_get_position: assertion 'GTK_IS_WINDOW (window)' failed

(rustdesk:9816): Gtk-CRITICAL **: 10:55:59.139: gtk_window_get_size: assertion 'GTK_IS_WINDOW (window)' failed

(rustdesk:9816): Gtk-CRITICAL **: 10:55:59.139: gtk_widget_hide: assertion 'GTK_IS_WIDGET (widget)' failed
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User avatar
atomick
Posts: 133
Joined: Tue Jan 30, 2024 11:16 pm

Re: Rustdesk password problem after reinstall

#4 Post by atomick »

could try to delete the "rustdesk" directory in .config/rustdesk

Code: Select all

  cd .config ; rm -rf rustdesk [\code]

in addition from cmdline try   grep -Einlr "rust" $HOME/*  
and also delete remove any previous remnant prior  the re-install 
as a thought.
Last edited by atomick on Sat Jun 07, 2025 1:49 pm, edited 1 time in total.
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kd4e
Posts: 275
Joined: Mon Dec 06, 2021 5:26 pm

Re: Rustdesk password problem after reinstall

#5 Post by kd4e »

What would prevent Rustdesk from loading "libcuda.so.1", please?
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kd4e
Posts: 275
Joined: Mon Dec 06, 2021 5:26 pm

Re: Rustdesk password problem after reinstall

#6 Post by kd4e »

atomick wrote: Sat Jun 07, 2025 1:48 pm could try to delete the "rustdesk" directory in .config/rustdesk

Code: Select all

  cd .config ; rm -rf rustdesk [\code]

Done.

[quote=atomick post_id=821771 time=1749318501 user_id=34713]
in addition from cmdline try   grep -Einlr "rust" $HOME/*  
and also delete remove any previous remnant prior  the re-install 
as a thought.
[/quote]

This causes hundreds of lines to scroll, most of them unrelated ...

[quote]e.g. /home/dmc/Pictures/kd4e/quanshengk5k6/QS-UV-K5-Firmware-Feature-Overview.html
/home/dmc/Pictures/kd4e/morrow/morrow-mbr5-1.xcf
/home/dmc/Pictures/kd4e/gonset-g66b/gonset-g66b-face2.xcf
/home/dmc/Pictures/weather/2023/22july-lightning1.xcf[/quote]

WDYT?
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kd4e
Posts: 275
Joined: Mon Dec 06, 2021 5:26 pm

Re: Rustdesk password problem after reinstall

#7 Post by kd4e »

OK, it seems that Uninstall doesn't uninstall everything ...

So, I've gone through and manually deleted everything "rustdesk" that I could find.

NO JOY ... even after all of that, when I reinstall - same problem.

RustDesk, at least in MX Linux, appears to have their Client admin password buried
somewhere - without an associated "rustdesk" label.

Arghhh!
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kd4e
Posts: 275
Joined: Mon Dec 06, 2021 5:26 pm

Re: Rustdesk password problem after reinstall

#8 Post by kd4e »

atomick wrote: Sat Jun 07, 2025 1:48 pm could try to delete the "rustdesk" directory in .config/rustdesk

Code: Select all

  cd .config ; rm -rf rustdesk
in addition from cmdline try grep -Einlr "rust" $HOME/*
and also delete remove any previous remnant prior the re-install
as a thought.
Is there any chance that this might remove other "rust" files, unrelated to Rustdesk?

Code: Select all

grep -Einlr "rust" $HOME/*
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User avatar
atomick
Posts: 133
Joined: Tue Jan 30, 2024 11:16 pm

Re: Rustdesk password problem after reinstall

#9 Post by atomick »

this is a grep only in a suggest to help find anything else related. recursively
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kd4e
Posts: 275
Joined: Mon Dec 06, 2021 5:26 pm

Re: Rustdesk password problem after reinstall

#10 Post by kd4e »

atomick wrote: Wed Jun 18, 2025 1:24 am this is a grep only in a suggest to help find anything else related. recursively
OK, thanks, just wanted to be certain.

BTW: The error I'm experiencing is not in the Client-to-Cloud-to-Client connection but rather the Client -> Settings Admin Password (see pic).

This is the screen where the password reset failure is occuring:

Image
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