volume icon disappears and thusly lose sound [Solved]

[fredbisard]

why does my volume icon disappear and i lose sound so often? i can watch a video online or play a file directly from computer and next thing i know i have no icon or sound when trying to play another online video or file from computer.

Code: Select all

[CODE]Snapshot created on: 20241116_1100
System:
  Kernel: 6.1.0-33-amd64 [6.1.133-1] arch: x86_64 bits: 64 compiler: gcc v: 12.2.0
    parameters: BOOT_IMAGE=/boot/vmlinuz-6.1.0-33-amd64 root=UUID=<filter> ro quiet splash
  Desktop: Fluxbox v: 1.3.7 info: tint2 vt: 7 dm: LightDM v: 1.32.0 Distro: MX-23.6_fluxbox_x64
    Libretto September 15 2024 base: Debian GNU/Linux 12 (bookworm)
Machine:
  Type: Laptop System: Gateway product: NE56R v: V2.17 serial: <superuser required> Chassis:
    type: 10 v: 2.17 serial: <superuser required>
  Mobo: Gateway model: EG50_HC_HR v: Type2 - Board Version serial: <superuser required>
    UEFI-[Legacy]: Gateway v: 2.17 date: 07/02/2013
Battery:
  ID-1: BAT1 charge: 14.0 Wh (34.1%) condition: 41.1/57.7 Wh (71.2%) volts: 12.0 min: 11.1
    model: SONY Li_Ion_4000mA type: Li-ion serial: <filter> status: charging
CPU:
  Info: model: Intel Celeron B830 bits: 64 type: MCP arch: Sandy Bridge level: v2 built: 2010-12
    process: Intel 32nm family: 6 model-id: 0x2A (42) stepping: 7 microcode: 0x2F
  Topology: cpus: 1x cores: 2 smt: <unsupported> cache: L1: 128 KiB desc: d-2x32 KiB; i-2x32 KiB
    L2: 512 KiB desc: 2x256 KiB L3: 2 MiB desc: 1x2 MiB
  Speed (MHz): avg: 1197 min/max: 800/1800 scaling: driver: intel_cpufreq governor: ondemand
    cores: 1: 1197 2: 1197 bogomips: 7183
  Flags: ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
  Vulnerabilities:
  Type: gather_data_sampling status: Not affected
  Type: itlb_multihit status: KVM: VMX disabled
  Type: l1tf mitigation: PTE Inversion; VMX: conditional cache flushes, SMT disabled
  Type: mds mitigation: Clear CPU buffers; SMT disabled
  Type: meltdown mitigation: PTI
  Type: mmio_stale_data status: Unknown: No mitigations
  Type: reg_file_data_sampling status: Not affected
  Type: retbleed status: Not affected
  Type: spec_rstack_overflow status: Not affected
  Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via prctl
  Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer sanitization
  Type: spectre_v2 mitigation: Retpolines; IBPB: conditional; IBRS_FW; STIBP: disabled; RSB
    filling; PBRSB-eIBRS: Not affected; BHI: Not affected
  Type: srbds status: Not affected
  Type: tsx_async_abort status: Not affected
Graphics:
  Device-1: Intel 2nd Generation Core Processor Family Integrated Graphics
    vendor: Acer Incorporated ALI driver: i915 v: kernel arch: Gen-6 code: Sandybridge
    process: Intel 32nm built: 2011 ports: active: LVDS-1 empty: DP-1,HDMI-A-1,VGA-1
    bus-ID: 00:02.0 chip-ID: 8086:0106 class-ID: 0300
  Device-2: Sunplus Innovation HD WebCam type: USB driver: uvcvideo bus-ID: 1-1.3:3
    chip-ID: 1bcf:2c18 class-ID: 0e02
  Display: x11 server: X.Org v: 1.21.1.7 driver: X: loaded: modesetting unloaded: fbdev,vesa
    dri: crocus gpu: i915 display-ID: :0 screens: 1
  Screen-1: 0 s-res: 1366x768 s-dpi: 96 s-size: 361x203mm (14.21x7.99") s-diag: 414mm (16.31")
  Monitor-1: LVDS-1 model: AU Optronics 0x22ec built: 2011 res: 1366x768 hz: 60 dpi: 101
    gamma: 1.2 size: 344x193mm (13.54x7.6") diag: 394mm (15.5") ratio: 16:9 modes: 1366x768
  API: OpenGL v: 3.3 Mesa 22.3.6 renderer: Mesa Intel HD Graphics 2000 (SNB GT1)
    direct-render: Yes
Audio:
  Device-1: Intel 7 Series/C216 Family High Definition Audio vendor: Acer Incorporated ALI 7
    driver: snd_hda_intel v: kernel bus-ID: 00:1b.0 chip-ID: 8086:1e20 class-ID: 0403
  API: ALSA v: k6.1.0-33-amd64 status: kernel-api tools: alsamixer,amixer
  Server-1: PipeWire v: 1.0.0 status: active with: 1: pipewire-pulse status: active
    2: wireplumber status: active 3: pipewire-alsa type: plugin 4: pw-jack type: plugin
    tools: pactl,pw-cat,pw-cli,wpctl
Network:
  Device-1: Broadcom NetLink BCM57785 Gigabit Ethernet PCIe vendor: Acer Incorporated ALI
    driver: tg3 v: kernel pcie: gen: 1 speed: 2.5 GT/s lanes: 1 port: N/A bus-ID: 02:00.0
    chip-ID: 14e4:16b5 class-ID: 0200
  IF: eth0 state: down mac: <filter>
  Device-2: Broadcom BCM4352 802.11ac Wireless Network Adapter vendor: Hewlett-Packard driver: wl
    v: kernel modules: bcma pcie: gen: 1 speed: 2.5 GT/s lanes: 1 bus-ID: 03:00.0 chip-ID: 14e4:43b1
    class-ID: 0280
  IF: wlan0 state: up mac: <filter>
Drives:
  Local Storage: total: 232.89 GiB used: 45.96 GiB (19.7%)
  SMART Message: Unable to run smartctl. Root privileges required.
  ID-1: /dev/sda maj-min: 8:0 vendor: Crucial model: CT250MX500SSD1 size: 232.89 GiB block-size:
    physical: 4096 B logical: 512 B speed: 6.0 Gb/s type: SSD serial: <filter> rev: 023 scheme: GPT
Partition:
  ID-1: / raw-size: 232.88 GiB size: 228.17 GiB (97.98%) used: 45.96 GiB (20.1%) fs: ext4
    dev: /dev/sda2 maj-min: 8:2
Swap:
  Kernel: swappiness: 15 (default 60) cache-pressure: 100 (default)
  ID-1: swap-1 type: file size: 3 GiB used: 0 KiB (0.0%) priority: -2 file: /swap/swap
Sensors:
  System Temperatures: cpu: 49.0 C mobo: N/A
  Fan Speeds (RPM): N/A
Repos:
  Packages: pm: dpkg pkgs: 1939 libs: 938 tools: apt,apt-get,aptitude,nala,synaptic pm: rpm pkgs: 0
    pm: flatpak pkgs: 0
  No active apt repos in: /etc/apt/sources.list
  No active apt repos in: /etc/apt/sources.list.d/brave-browser-release.list
  Active apt repos in: /etc/apt/sources.list.d/debian-stable-updates.list
    1: deb http://deb.debian.org/debian/ bookworm-updates non-free-firmware non-free contrib main
  Active apt repos in: /etc/apt/sources.list.d/debian.list
    1: deb http://deb.debian.org/debian/ bookworm main contrib non-free non-free-firmware
    2: deb http://security.debian.org/debian-security/ bookworm-security main contrib non-free non-free-firmware
  Active apt repos in: /etc/apt/sources.list.d/microsoft-edge.list
    1: deb [arch=amd64] https://packages.microsoft.com/repos/edge/ stable main
  Active apt repos in: /etc/apt/sources.list.d/mx.list
    1: deb https://mxrepo.com/mx/repo/ bookworm main non-free
  Active apt repos in: /etc/apt/sources.list.d/nordvpn.list
    1: deb https://repo.nordvpn.com//deb/nordvpn/debian/ stable main
  Active apt repos in: /etc/apt/sources.list.d/extrepo_librewolf.sources
    1: deb [arch=amd64 arm64] https://repo.librewolf.net librewolf main
Info:
  Processes: 175 Uptime: 2h 1m wakeups: 2 Memory: 7.58 GiB used: 1.39 GiB (18.3%) Init: SysVinit
  v: 3.06 runlevel: 5 default: graphical tool: systemctl Compilers: gcc: 12.2.0 alt: 12
  Client: shell wrapper v: 5.2.15-release inxi: 3.3.26
Boot Mode: BIOS (legacy, CSM, MBR)

[/code]

[j2mcgreg]

First thing I would try is using MXPI to install a Liquorix kernel.These kernels have been shown to solve audio problems that can crop up in the default Debian kernels. Given the age of your machine, the 6.6.12-1 version would be a good start.

If this proves to be no cure, you should start looking for a loose connection either in the output jack or in the cable and jack going to the external speakers or headphones.

[fredbisard]

ok, installed that kernel. have a question about it though. is that kernel still supported and updated?

will update this topic after seeing if still having volume issue. never did when windows 10 was installed though or for the short time i had linux mint on it.

thank you

[j2mcgreg]

ok, installed that kernel. have a question about it though. is that kernel still supported and updated?

will update this topic after seeing if still having volume issue. never did when windows 10 was installed though or for the short time i had linux mint on it.

thank you

It can be updated if you install the liquorix 64 bit (ahs updates package), however I have found that there can be vast differences in functionality (and not always beneficial) when a liquorix kernel updates. I've been using that specific kernel on my HP 15 for about two years now without issue.
Remember that just because a device works flawlessly in Windows is no guarantee that it will work as well or at all in Linux.

[fredbisard]

ok, installed that kernel. have a question about it though. is that kernel still supported and updated?

will update this topic after seeing if still having volume issue. never did when windows 10 was installed though or for the short time i had linux mint on it.

thank you

It can be updated if you install the liquorix 64 bit (ahs updates package), however I have found that there can be vast differences in functionality (and not always beneficial) when a liquorix kernel updates. I've been using that specific kernel on my HP 15 for about two years now without issue.
Remember that just because a device works flawlessly in Windows is no guarantee that it will work as well or at all in Linux.

cool to know

thank you

[fredbisard]

just so i'm clear on this, if i were to install the liquorix ahs package, would that just update the 6.6.12-1 kernel specifically. or would it upgrade it to a totally new kernel like 6.7 or higher?

thank you

p.s.
no issue with volume control so far since installing that kernel although today is my first time back on that computer.

[j2mcgreg]

just so i'm clear on this, if i were to install the liquorix ahs package, would that just update the 6.6.12-1 kernel specifically. or would it upgrade it to a totally new kernel like 6.7 or higher?

thank you

p.s.
no issue with volume control so far since installing that kernel although today is my first time back on that computer.

The AHS Update package will bring in the latest Liquorix kernel which would be 6.12.17-1

[fredbisard]

just so i'm clear on this, if i were to install the liquorix ahs package, would that just update the 6.6.12-1 kernel specifically. or would it upgrade it to a totally new kernel like 6.7 or higher?

thank you

p.s.
no issue with volume control so far since installing that kernel although today is my first time back on that computer.

The AHS Update package will bring in the latest Liquorix kernel which would be 6.12.17-1

that's what i thought

thanks again :)

[CharlesV]

just so i'm clear on this, if i were to install the liquorix ahs package, would that just update the 6.6.12-1 kernel specifically. or would it upgrade it to a totally new kernel like 6.7 or higher?

thank you

p.s.
no issue with volume control so far since installing that kernel although today is my first time back on that computer.

The AHS Update package will bring in the latest Liquorix kernel which would be 6.12.17-1

that's what i thought

thanks again :)

You CAN specify which liquorix kernel you want to run, including version! You do NOT have to run the latest (ie 6.15.x version) If you go to the enabled tab and search for Liquorix you will find just about every 'last version' of each kernel, and 6.12 still has ALL of the minor versions as well. )

I run liquorix, but using the Enabled Repos tab I *pin* my version to a specific one until I have tested the next version I am going to run.

[MXRobo]

Make a Timeshift snapshot before you enable the AHS repo if you want to be able to go back to as it was.