Bluetooth pairing code notification not popping up

[reidun]

I'm having trouble pairing any devices with my Dell AIO desktop computer running MX23. The pairing notification with the code shows up on the phone or tablet, but not on the computer, so I can't click "Connect." I tried looking in the Notification settings on the computer, and Bluetooth manager is not muted. I also tried searching the internet for this problem, but coming up empty handed. Per instructions for a different bluetooth problem I reinstalled the "bluez" packages showing in Synaptic, and then restarted the computer, but still no go.

Any other suggestions? Thanks!

[CharlesV]

Please post your QSI. ( MX Menu, Quick System Info, Copy for Forum, Paste here )

[reidun]

Thank you, I should have done that in the first post. Here it is:

Code: Select all

System:
  Kernel: 6.1.0-32-amd64 [6.1.129-1] arch: x86_64 bits: 64 compiler: gcc v: 12.2.0
    parameters: BOOT_IMAGE=/boot/vmlinuz-6.1.0-32-amd64 root=UUID=<filter> ro quiet splash
  Desktop: Xfce v: 4.20.0 tk: Gtk v: 3.24.38 info: xfce4-panel wm: xfwm v: 4.20.0 vt: 7
    dm: LightDM v: 1.32.0 Distro: MX-23.5_x64 Libretto October 15  2023 base: Debian GNU/Linux 12
    (bookworm)
Machine:
  Type: Desktop System: Dell product: OptiPlex 9020 AIO v: 01 serial: <superuser required> Chassis:
    type: 13 serial: <superuser required>
  Mobo: Dell model: 0WPG9H v: A00 serial: <superuser required> BIOS: Dell v: A08 date: 05/15/2014
CPU:
  Info: model: Intel Core i5-4570S bits: 64 type: MCP arch: Haswell gen: core 4 level: v3
    note: check built: 2013-15 process: Intel 22nm family: 6 model-id: 0x3C (60) stepping: 3
    microcode: 0x28
  Topology: cpus: 1x cores: 4 smt: <unsupported> cache: L1: 256 KiB desc: d-4x32 KiB; i-4x32 KiB
    L2: 1024 KiB desc: 4x256 KiB L3: 6 MiB desc: 1x6 MiB
  Speed (MHz): avg: 1109 high: 1145 min/max: 800/3600 scaling: driver: intel_cpufreq
    governor: ondemand cores: 1: 1145 2: 1098 3: 1097 4: 1097 bogomips: 23145
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
  Vulnerabilities:
  Type: gather_data_sampling status: Not affected
  Type: itlb_multihit status: KVM: VMX disabled
  Type: l1tf mitigation: PTE Inversion; VMX: conditional cache flushes, SMT disabled
  Type: mds mitigation: Clear CPU buffers; SMT disabled
  Type: meltdown mitigation: PTI
  Type: mmio_stale_data status: Unknown: No mitigations
  Type: reg_file_data_sampling status: Not affected
  Type: retbleed status: Not affected
  Type: spec_rstack_overflow status: Not affected
  Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via prctl
  Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer sanitization
  Type: spectre_v2 mitigation: Retpolines; IBPB: conditional; IBRS_FW; STIBP: disabled; RSB
    filling; PBRSB-eIBRS: Not affected; BHI: Not affected
  Type: srbds mitigation: Microcode
  Type: tsx_async_abort status: Not affected
Graphics:
  Device-1: Intel Xeon E3-1200 v3/4th Gen Core Processor Integrated Graphics vendor: Dell
    driver: i915 v: kernel arch: Gen-7.5 process: Intel 22nm built: 2013 ports: active: eDP-1
    empty: HDMI-A-1,VGA-1 bus-ID: 00:02.0 chip-ID: 8086:0412 class-ID: 0300
  Device-2: Microdia Integrated_Webcam_FHD type: USB driver: uvcvideo bus-ID: 2-1.8:3
    chip-ID: 0c45:64ab class-ID: 0e02
  Display: x11 server: X.Org v: 1.21.1.7 compositor: xfwm v: 4.20.0 driver: X:
    loaded: modesetting unloaded: fbdev,vesa dri: crocus gpu: i915 display-ID: :0.0 screens: 1
  Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 509x286mm (20.04x11.26") s-diag: 584mm (22.99")
  Monitor-1: eDP-1 model: Dell OptiPlex 9020 serial: <filter> built: 2013 res: 1920x1080 hz: 60
    dpi: 96 gamma: 1.2 size: 509x286mm (20.04x11.26") diag: 584mm (23") ratio: 16:9 modes: 1920x1080
  API: OpenGL v: 4.6 Mesa 22.3.6 renderer: Mesa Intel HD Graphics 4600 (HSW GT2)
    direct-render: Yes
Audio:
  Device-1: Intel Xeon E3-1200 v3/4th Gen Core Processor HD Audio vendor: Dell
    driver: snd_hda_intel v: kernel bus-ID: 00:03.0 chip-ID: 8086:0c0c class-ID: 0403
  Device-2: Intel 8 Series/C220 Series High Definition Audio vendor: Dell 8 driver: snd_hda_intel
    v: kernel bus-ID: 00:1b.0 chip-ID: 8086:8c20 class-ID: 0403
  API: ALSA v: k6.1.0-32-amd64 status: kernel-api tools: alsamixer,amixer
  Server-1: PipeWire v: 1.0.0 status: active with: 1: pipewire-pulse status: active
    2: wireplumber status: active 3: pipewire-alsa type: plugin 4: pw-jack type: plugin
    tools: pactl,pw-cat,pw-cli,wpctl
Network:
  Device-1: Intel Ethernet I217-LM vendor: Dell driver: e1000e v: kernel port: f080 bus-ID: 00:19.0
    chip-ID: 8086:153a class-ID: 0200
  IF: eth0 state: up speed: 1000 Mbps duplex: full mac: <filter>
  Device-2: Intel Centrino Advanced-N 6235 driver: iwlwifi v: kernel modules: wl pcie: gen: 1
    speed: 2.5 GT/s lanes: 1 bus-ID: 01:00.0 chip-ID: 8086:088e class-ID: 0280
  IF: wlan0 state: down mac: <filter>
Bluetooth:
  Device-1: Intel Centrino Bluetooth Wireless Transceiver type: USB driver: btusb v: 0.8
    bus-ID: 1-1.5:4 chip-ID: 8087:07da class-ID: e001
  Report: hciconfig ID: hci0 rfk-id: 1 state: up address: <filter> bt-v: 2.1 lmp-v: 4.0
    sub-v: fc00 hci-v: 4.0 rev: 1ebd
  Info: acl-mtu: 310:10 sco-mtu: 64:8 link-policy: rswitch hold sniff park
    link-mode: peripheral accept service-classes: rendering, capturing, object transfer, audio,
    telephony
RAID:
  Hardware-1: Intel SATA Controller [RAID mode] driver: ahci v: 3.0 port: f060 bus-ID: 00:1f.2
    chip-ID: 8086:2822 rev: N/A class-ID: 0104
Drives:
  Local Storage: total: 238.47 GiB used: 56.92 GiB (23.9%)
  SMART Message: Unable to run smartctl. Root privileges required.
  ID-1: /dev/sda maj-min: 8:0 vendor: SanDisk model: SD8SB8U-256G-1006 size: 238.47 GiB
    block-size: physical: 4096 B logical: 512 B speed: 6.0 Gb/s type: SSD serial: <filter> rev: 0006
    scheme: MBR
Partition:
  ID-1: / raw-size: 39.26 GiB size: 38.34 GiB (97.67%) used: 17.31 GiB (45.1%) fs: ext4
    dev: /dev/sda6 maj-min: 8:6
  ID-2: /boot/efi raw-size: 1.02 GiB size: 1.02 GiB (99.80%) used: 308 KiB (0.0%) fs: vfat
    dev: /dev/sda5 maj-min: 8:5
  ID-3: /home raw-size: 128.89 GiB size: 125.8 GiB (97.61%) used: 38.08 GiB (30.3%) fs: ext4
    dev: /dev/sda7 maj-min: 8:7
Swap:
  Kernel: swappiness: 15 (default 60) cache-pressure: 100 (default)
  ID-1: swap-1 type: partition size: 10.3 GiB used: 1.53 GiB (14.8%) priority: -2 dev: /dev/sda8
    maj-min: 8:8
Sensors:
  System Temperatures: cpu: 39.0 C mobo: N/A
  Fan Speeds (RPM): N/A
Repos:
  Packages: 2608 pm: dpkg pkgs: 2600 libs: 1371 tools: apt,apt-get,aptitude,nala,synaptic pm: rpm
    pkgs: 0 pm: flatpak pkgs: 8
  No active apt repos in: /etc/apt/sources.list
  Active apt repos in: /etc/apt/sources.list.d/brave-browser-release.list
    1: deb [arch=amd64 signed-by=/usr/share/keyrings/brave-browser-archive-keyring.gpg] https://brave-browser-apt-release.s3.brave.com/ stable main
  Active apt repos in: /etc/apt/sources.list.d/debian-stable-updates.list
    1: deb http://deb.debian.org/debian/ bookworm-updates main contrib non-free non-free-firmware
  Active apt repos in: /etc/apt/sources.list.d/debian.list
    1: deb http://deb.debian.org/debian/ bookworm main contrib non-free non-free-firmware
    2: deb http://security.debian.org/debian-security/ bookworm-security main contrib non-free non-free-firmware
  Active apt repos in: /etc/apt/sources.list.d/google-earth-pro.list
    1: deb [arch=amd64] http://dl.google.com/linux/earth/deb/ stable main
  Active apt repos in: /etc/apt/sources.list.d/mx.list
    1: deb http://mxrepo.com/mx/repo/ bookworm main non-free
  Active apt repos in: /etc/apt/sources.list.d/protonvpn-stable.list
    1: deb [signed-by=/usr/share/keyrings/protonvpn-stable-archive-keyring.gpg] https://repo.protonvpn.com/debian stable main
  Active apt repos in: /etc/apt/sources.list.d/signal-xenial.list
    1: deb [arch=amd64 signed-by=/usr/share/keyrings/signal-desktop-keyring.gpg] https://updates.signal.org/desktop/apt xenial main
  Active apt repos in: /etc/apt/sources.list.d/vivaldi.list
    1: deb [arch=amd64] https://repo.vivaldi.com/stable/deb/ stable main
  Active apt repos in: /etc/apt/sources.list.d/extrepo_librewolf.sources
    1: deb [arch=amd64 arm64] https://repo.librewolf.net librewolf main
Info:
  Processes: 287 Uptime: 2d 19h 37m wakeups: 1 Memory: 7.67 GiB used: 6.75 GiB (88.0%)
  Init: SysVinit v: 3.06 runlevel: 5 default: graphical tool: systemctl Compilers: gcc: 12.2.0
  alt: 12 Client: shell wrapper v: 5.2.15-release inxi: 3.3.26
Boot Mode: BIOS (legacy, CSM, MBR)

By the way, I have two MX machines doing this. This one is a Dell AIO with the above System Info, and the other is a Dell laptop.

[CharlesV]

You might try loading up a liquorix kernel and see how if your still having this issue. Many people find the liquorix kernels help resolve issues. I would suggest a 6.5.x or 6.6.x as a good starting point. Easy to load and test and easy to roll back if you want.

[reidun]

Thanks for the suggestion. I installed 6.6 from the package manager, and restarted, but still no notifications are showing up, so I can't pair anything. Only trying on the Dell AIO with the QSI above, will fix the laptop when I get a solution that works on this machine.

What else to try? Thanks!

[j2mcgreg]

I'd try replacing the wifi card. Here's a video from Dell that shows you how:
https://www.dell.com/support/contents/e ... 9772040001