I have a freind who has MX21 installed on his machine and is unable to login with his credentials ... I would like to reset his passwd using Recovery Mode (have to do it by calling him on his phone ... impossible to obtain his QSI because he can't login) ... how do I access it?
TNX in advance
Mx 21 Recovery Mode [Solved]
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Eadwine Rose
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Re: Mx 21 Recovery Mode
He can get the QSI by booting from the Live USB.
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Re: Mx 21 Recovery Mode
Unfortunately, he doesn't have a Live medium to boot from anymore. The only thing I can think of is to reset his passwd by accessing the Recovery Mode Menu so I can have him get to the root shell prompt to issue the reset.
Re: Mx 21 Recovery Mode
I suggest that you create a USB drive and then mail it to him.Zeke wrote: Thu Apr 10, 2025 9:56 am Unfortunately, he doesn't have a Live medium to boot from anymore. The only thing I can think of is to reset his passwd by accessing the Recovery Mode Menu so I can have him get to the root shell prompt to issue the reset.
Or if he has access to a Windows machine belonging to a relative, friend or neighbour, you could walk him through creating one using Rufus.
HP 15; ryzen 3 5300U APU; 500 Gb SSD; 8GB ram
HP 17; ryzen 3 3200; 500 GB SSD; 12 GB ram
Idea Center 3; 12 gen i5; 256 GB ssd;
In Linux, newer isn't always better. The best solution is the one that works.
HP 17; ryzen 3 3200; 500 GB SSD; 12 GB ram
Idea Center 3; 12 gen i5; 256 GB ssd;
In Linux, newer isn't always better. The best solution is the one that works.
Re: Mx 21 Recovery Mode
One other question: when his machine was set up was a root account set up or was the default sudo just used?
HP 15; ryzen 3 5300U APU; 500 Gb SSD; 8GB ram
HP 17; ryzen 3 3200; 500 GB SSD; 12 GB ram
Idea Center 3; 12 gen i5; 256 GB ssd;
In Linux, newer isn't always better. The best solution is the one that works.
HP 17; ryzen 3 3200; 500 GB SSD; 12 GB ram
Idea Center 3; 12 gen i5; 256 GB ssd;
In Linux, newer isn't always better. The best solution is the one that works.
Re: Mx 21 Recovery Mode [Solved]
TNX j2mcgreg!
The best option is to create a MX21 usb drive and mail to him ... after that he can boot from it and access MX Tools to recreate his passwds ... TNX again ... problem solved!
The best option is to create a MX21 usb drive and mail to him ... after that he can boot from it and access MX Tools to recreate his passwds ... TNX again ... problem solved!