Help Troubleshoot failed HDD?

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jdc
Posts: 1
Joined: Fri Mar 28, 2025 3:47 pm

Re: Help Troubleshoot failed HDD?

#21 Post by jdc »

Got the same error... hdd failed...

but was able to install anyway by activating the 2 accounts : root account and width the default account.

try and error attempt to install some 5 times until worked width double account

...

my error was :

install all good all files loaded to disk but on start up got hdd failed...

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Eadwine Rose
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Re: Help Troubleshoot failed HDD?

#22 Post by Eadwine Rose »

Please start your own topic, do not tack onto other folks topics. Thanks.
MX-23.6_x64 July 31 2023 * 6.1.0-37amd64 ext4 Xfce 4.20.0 * 8-core AMD Ryzen 7 2700
Asus TUF B450-Plus Gaming UEFI * Asus GTX 1050 Ti Nvidia 535.247.01 * 2x16Gb DDR4 2666 Kingston HyperX Predator
Samsung 870EVO * Samsung S24D330 & P2250 * HP Envy 5030

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JesusLinux
Posts: 74
Joined: Fri Aug 16, 2024 4:47 pm

Re: Help Troubleshoot failed HDD?

#23 Post by JesusLinux »

Eadwine Rose wrote: Fri Mar 28, 2025 3:19 pm We need a new QSI now.

Code: Select all

Snapshot created on: 20250327_2331
System:
  Kernel: 6.1.0-32-amd64 [6.1.129-1] arch: x86_64 bits: 64 compiler: gcc v: 12.2.0
    parameters: BOOT_IMAGE=/boot/vmlinuz-6.1.0-32-amd64 root=UUID=<filter> ro quiet splash
  Desktop: Xfce v: 4.20.0 tk: Gtk v: 3.24.38 info: xfce4-panel wm: xfwm v: 4.20.0 vt: 7
    dm: LightDM v: 1.32.0 Distro: MX-23.5_x64 Libretto August 15  2024 base: Debian GNU/Linux 12
    (bookworm)
Machine:
  Type: Laptop System: Hewlett-Packard product: HP Pavilion g6 Notebook PC
    v: 0791100000205610000620100 serial: <superuser required> Chassis: type: 10
    serial: <superuser required>
  Mobo: Hewlett-Packard model: 1840 v: 56.32 serial: <superuser required> UEFI-[Legacy]: Insyde
    v: F.27 date: 09/07/2016
CPU:
  Info: model: Intel Pentium B970 bits: 64 type: MCP arch: Sandy Bridge level: v2 built: 2010-12
    process: Intel 32nm family: 6 model-id: 0x2A (42) stepping: 7 microcode: 0x2F
  Topology: cpus: 1x cores: 2 smt: <unsupported> cache: L1: 128 KiB desc: d-2x32 KiB; i-2x32 KiB
    L2: 512 KiB desc: 2x256 KiB L3: 2 MiB desc: 1x2 MiB
  Speed (MHz): avg: 1492 high: 1531 min/max: 800/2300 scaling: driver: intel_cpufreq
    governor: ondemand cores: 1: 1531 2: 1453 bogomips: 9179
  Flags: ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3
  Vulnerabilities:
  Type: gather_data_sampling status: Not affected
  Type: itlb_multihit status: KVM: VMX unsupported
  Type: l1tf mitigation: PTE Inversion
  Type: mds mitigation: Clear CPU buffers; SMT disabled
  Type: meltdown mitigation: PTI
  Type: mmio_stale_data status: Unknown: No mitigations
  Type: reg_file_data_sampling status: Not affected
  Type: retbleed status: Not affected
  Type: spec_rstack_overflow status: Not affected
  Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via prctl
  Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer sanitization
  Type: spectre_v2 mitigation: Retpolines; IBPB: conditional; IBRS_FW; STIBP: disabled; RSB
    filling; PBRSB-eIBRS: Not affected; BHI: Not affected
  Type: srbds status: Not affected
  Type: tsx_async_abort status: Not affected
Graphics:
  Device-1: Intel 2nd Generation Core Processor Family Integrated Graphics vendor: Hewlett-Packard
    driver: i915 v: kernel arch: Gen-6 code: Sandybridge process: Intel 32nm built: 2011 ports:
    active: LVDS-1 empty: DP-1,HDMI-A-1,VGA-1 bus-ID: 00:02.0 chip-ID: 8086:0106 class-ID: 0300
  Device-2: AMD Thames [Radeon HD 7500M/7600M Series] vendor: Hewlett-Packard driver: N/A
    alternate: radeon, amdgpu arch: TeraScale-2 code: Evergreen process: TSMC 32-40nm built: 2009-15
    pcie: gen: 1 speed: 2.5 GT/s lanes: 8 link-max: lanes: 16 bus-ID: 01:00.0 chip-ID: 1002:6840
    class-ID: 0300
  Display: x11 server: X.Org v: 1.21.1.7 compositor: xfwm v: 4.20.0 driver: X:
    loaded: modesetting unloaded: fbdev,vesa dri: crocus gpu: i915 display-ID: :0.0 screens: 1
  Screen-1: 0 s-res: 1366x768 s-dpi: 96 s-size: 362x204mm (14.25x8.03") s-diag: 416mm (16.36")
  Monitor-1: LVDS-1 model: LG Display 0x02f2 built: 2011 res: 1366x768 hz: 60 dpi: 101 gamma: 1.2
    size: 344x194mm (13.54x7.64") diag: 395mm (15.5") ratio: 16:9 modes: 1366x768
  API: OpenGL v: 3.3 Mesa 22.3.6 renderer: Mesa Intel HD Graphics 2000 (SNB GT1)
    direct-render: Yes
Audio:
  Device-1: Intel 7 Series/C216 Family High Definition Audio vendor: Hewlett-Packard 7
    driver: snd_hda_intel v: kernel bus-ID: 00:1b.0 chip-ID: 8086:1e20 class-ID: 0403
  API: ALSA v: k6.1.0-32-amd64 status: kernel-api tools: alsamixer,amixer
  Server-1: PipeWire v: 1.0.0 status: active with: 1: pipewire-pulse status: active
    2: wireplumber status: active 3: pipewire-alsa type: plugin 4: pw-jack type: plugin
    tools: pactl,pw-cat,pw-cli,wpctl
Network:
  Device-1: Ralink vendor: Hewlett-Packard driver: rt2800pci v: 2.3.0 modules: wl pcie: gen: 1
    speed: 2.5 GT/s lanes: 1 port: N/A bus-ID: 07:00.0 chip-ID: 1814:539a class-ID: 0280
  IF: wlan0 state: up mac: <filter>
  Device-2: Realtek RTL810xE PCI Express Fast Ethernet vendor: Hewlett-Packard driver: r8169
    v: kernel pcie: gen: 1 speed: 2.5 GT/s lanes: 1 port: 3000 bus-ID: 08:00.0 chip-ID: 10ec:8136
    class-ID: 0200
  IF: eth0 state: down mac: <filter>
Drives:
  Local Storage: total: 223.57 GiB used: 17.16 GiB (7.7%)
  SMART Message: Unable to run smartctl. Root privileges required.
  ID-1: /dev/sda maj-min: 8:0 vendor: Kingston model: SA400S37240G size: 223.57 GiB block-size:
    physical: 512 B logical: 512 B speed: 6.0 Gb/s type: SSD serial: <filter> rev: 1103 scheme: MBR
Partition:
  ID-1: / raw-size: 24.41 GiB size: 23.86 GiB (97.74%) used: 11.1 GiB (46.5%) fs: ext4
    dev: /dev/sda6 maj-min: 8:6
  ID-2: /boot/efi raw-size: 200 MiB size: 196.9 MiB (98.44%) used: 3 KiB (0.0%) fs: vfat
    dev: /dev/sda5 maj-min: 8:5
  ID-3: /home raw-size: 44.92 GiB size: 43.91 GiB (97.76%) used: 6.07 GiB (13.8%) fs: ext4
    dev: /dev/sda8 maj-min: 8:8
Swap:
  Kernel: swappiness: 15 (default 60) cache-pressure: 100 (default)
  ID-1: swap-1 type: partition size: 8.59 GiB used: 0 KiB (0.0%) priority: -2 dev: /dev/sda7
    maj-min: 8:7
Sensors:
  System Temperatures: cpu: 54.0 C mobo: N/A
  Fan Speeds (RPM): N/A
Repos:
  Packages: 2295 pm: dpkg pkgs: 2283 libs: 1159
    tools: apt,apt-get,aptitude,gnome-software,nala,synaptic pm: rpm pkgs: 0 pm: flatpak pkgs: 12
  No active apt repos in: /etc/apt/sources.list
  Active apt repos in: /etc/apt/sources.list.d/debian-stable-updates.list
    1: deb http://deb.debian.org/debian bookworm-updates main contrib non-free non-free-firmware
  Active apt repos in: /etc/apt/sources.list.d/debian.list
    1: deb http://deb.debian.org/debian bookworm main contrib non-free non-free-firmware
    2: deb http://security.debian.org/debian-security bookworm-security main contrib non-free non-free-firmware
  Active apt repos in: /etc/apt/sources.list.d/google-chrome.list
    1: deb [arch=amd64] https://dl.google.com/linux/chrome/deb/ stable main
  Active apt repos in: /etc/apt/sources.list.d/mx.list
    1: deb https://mirrors.ocf.berkeley.edu/mx-packages/mx/repo/ bookworm main non-free
  Active apt repos in: /etc/apt/sources.list.d/spotify.list
    1: deb http://repository.spotify.com stable non-free
Info:
  Processes: 212 Uptime: 1m wakeups: 2 Memory: 7.65 GiB used: 2.12 GiB (27.8%) Init: SysVinit
  v: 3.06 runlevel: 5 default: graphical tool: systemctl Compilers: gcc: 12.2.0 alt: 12
  Client: shell wrapper v: 5.2.15-release inxi: 3.3.26
Boot Mode: BIOS (legacy, CSM, MBR)

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DukeComposed
Posts: 1410
Joined: Thu Mar 16, 2023 1:57 pm

Re: Help Troubleshoot failed HDD?

#24 Post by DukeComposed »

JesusLinux wrote: Fri Mar 28, 2025 2:46 pm On Win11 the DVDRW drive shows up in file explorer but on MX it does not show on devices...
Silly question: what disc did you put in the DVD-RW drive?

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JesusLinux
Posts: 74
Joined: Fri Aug 16, 2024 4:47 pm

Re: Help Troubleshoot failed HDD?

#25 Post by JesusLinux »

The DVDR drive shows up in thunar under computer:/// but not on the "Devices" side pane, Does not show on the box to tick,
How do I put DVDR drive to show on devices side pane?

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JesusLinux
Posts: 74
Joined: Fri Aug 16, 2024 4:47 pm

Re: Help Troubleshoot failed HDD?

#26 Post by JesusLinux »

DukeComposed wrote: Fri Mar 28, 2025 10:39 pm
JesusLinux wrote: Fri Mar 28, 2025 2:46 pm On Win11 the DVDRW drive shows up in file explorer but on MX it does not show on devices...
Silly question: what disc did you put in the DVD-RW drive?
There no disc inserted at the moment.
I tested the DVDR on Win11 and audio cds and dvds was working.
Then I had to go to other place to work I have the laptop with me but no cds or dvds here to test.

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DukeComposed
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Joined: Thu Mar 16, 2023 1:57 pm

Re: Help Troubleshoot failed HDD?

#27 Post by DukeComposed »

JesusLinux wrote: Fri Mar 28, 2025 10:42 pm The DVDR drive shows up in thunar under computer:/// but not on the "Devices" side pane, Does not show on the box to tick,
How do I put DVDR drive to show on devices side pane?
If you right-click on the word Devices in the panel on the side of Thunar, you should be able to see a menu of checkboxes that determine what gets displayed there.

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JesusLinux
Posts: 74
Joined: Fri Aug 16, 2024 4:47 pm

Re: Help Troubleshoot failed HDD?

#28 Post by JesusLinux »

DukeComposed wrote: Fri Mar 28, 2025 11:12 pm
JesusLinux wrote: Fri Mar 28, 2025 10:42 pm The DVDR drive shows up in thunar under computer:/// but not on the "Devices" side pane, Does not show on the box to tick,
How do I put DVDR drive to show on devices side pane?
If you right-click on the word Devices in the panel on the side of Thunar, you should be able to see a menu of checkboxes that determine what gets displayed there.
Yes, on that menu on the devices checkbox list only File System and the 155GB partition with Win11 drive shows up...no DVDR entry to checkbox,
On computer:/// the DVDR drive shows up.

Also I tried this on this page and nothing...

https://docs.xfce.org/xfce/thunar/using-removable-media

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DukeComposed
Posts: 1410
Joined: Thu Mar 16, 2023 1:57 pm

Re: Help Troubleshoot failed HDD?

#29 Post by DukeComposed »

JesusLinux wrote: Fri Mar 28, 2025 11:47 pm Also I tried this on this page and nothing...

https://docs.xfce.org/xfce/thunar/using-removable-media
Yes, it's time to investigate Thunar > Preferences > Advanced > Volume Management. This is what you you've linked, but you haven't specified what you actually tried.

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JesusLinux
Posts: 74
Joined: Fri Aug 16, 2024 4:47 pm

Re: Help Troubleshoot failed HDD?

#30 Post by JesusLinux »

DukeComposed wrote: Fri Mar 28, 2025 11:56 pm
JesusLinux wrote: Fri Mar 28, 2025 11:47 pm Also I tried this on this page and nothing...

https://docs.xfce.org/xfce/thunar/using-removable-media
Yes, it's time to investigate Thunar > Preferences > Advanced > Volume Management. This is what you you've linked, but you haven't specified what you actually tried.
I ticked the checkboxes on that docs.xfce as described...

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