Won't boot. does the MX boot logo gif, then stays on a flashing caret  [Solved]

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kmiles
Posts: 38
Joined: Thu Feb 01, 2024 4:08 am

Won't boot. does the MX boot logo gif, then stays on a flashing caret

#1 Post by kmiles »

I'm on 23.5(x64) and my laptop just stopped booting to GUI. After the MX logo, there's only a flashing caret. I think it happened after updating and shutting down, but I don't remember what was in the update. I also could not login with my user acc, only the root acc.

What I tried:
- tried the boot repair from the MX-live-usb but it did not help
- I set grub to be skipped since laptop only has MX. I got it back by booting to a live-usb and changing the etc/default/grub.
- in the advance options I can only select (2) kernels, the other stuff in there was gone(like failsafe). changing kernels or using systemd did not work.

I do not yet know how to take the output of inxi then put it in a file, so I just took a picture for now. Below is the QSI.

Image

how should I troubleshoot?

Code: Select all

Snapshot created on: 20240902_0832
System:
  Kernel: 4.19.276-antix.1-amd64-smp arch: x86_64 bits: 64 compiler: gcc v: 12.2.0
    parameters: BOOT_IMAGE=/antiX/vmlinuz splash quiet lang=en_US kbd=us tz=Etc/UTC
  Desktop: Xfce v: 4.18.1 tk: Gtk v: 3.24.36 info: xfce4-panel wm: xfwm v: 4.18.0 vt: 7
    dm: LightDM v: 1.26.0 Distro: MX-23.3_x64 Libretto January 21  2024 base: Debian GNU/Linux 12
    (bookworm)
Machine:
  Type: Laptop System: ASUSTeK product: UX305LA v: 1.0 serial: <superuser required>
  Mobo: ASUSTeK model: UX305LA v: 1.0 serial: <superuser required> UEFI: American Megatrends
    v: UX305LA.206 date: 08/03/2015
Battery:
  ID-1: BAT0 charge: 32.8 Wh (97.9%) condition: 33.5/56.0 Wh (59.8%) volts: 11.3 min: 11.3
    model: ASUSTeK ASUS Battery type: Li-ion serial: N/A status: not charging cycles: 572
CPU:
  Info: model: Intel Core i5-5200U bits: 64 type: MT MCP arch: Broadwell gen: core 5 level: v3
    note: check built: 2015-18 process: Intel 14nm family: 6 model-id: 0x3D (61) stepping: 4
    microcode: 0x1D
  Topology: cpus: 1x cores: 2 tpc: 2 threads: 4 smt: enabled cache: L1: 128 KiB
    desc: d-2x32 KiB; i-2x32 KiB L2: 512 KiB desc: 2x256 KiB L3: 3 MiB desc: 1x3 MiB
  Speed (MHz): avg: 1912 high: 2036 min/max: 500/2700 scaling: driver: intel_pstate
    governor: powersave cores: 1: 1989 2: 1773 3: 2036 4: 1850 bogomips: 17558
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
  Vulnerabilities:
  Type: itlb_multihit status: KVM: Split huge pages
  Type: l1tf mitigation: PTE Inversion; VMX: conditional cache flushes, SMT vulnerable
  Type: mds status: Vulnerable: Clear CPU buffers attempted, no microcode; SMT vulnerable
  Type: meltdown mitigation: PTI
  Type: mmio_stale_data status: Unknown: No mitigations
  Type: retbleed status: Not affected
  Type: spec_store_bypass status: Vulnerable
  Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer sanitization
  Type: spectre_v2 mitigation: Retpolines, STIBP: disabled, RSB filling, PBRSB-eIBRS: Not
    affected
  Type: srbds status: Vulnerable: No microcode
  Type: tsx_async_abort status: Not affected
Graphics:
  Device-1: Intel HD Graphics 5500 vendor: ASUSTeK driver: i915 v: kernel arch: Gen-8
    process: Intel 14nm built: 2014-15 ports: active: eDP-1 empty: HDMI-A-1 bus-ID: 00:02.0
    chip-ID: 8086:1616 class-ID: 0300
  Device-2: Realtek USB2.0 HD UVC WebCam type: USB driver: uvcvideo bus-ID: 1-5:5
    chip-ID: 0bda:57cb class-ID: 0e02 serial: <filter>
  Display: x11 server: X.Org v: 1.21.1.7 compositor: xfwm v: 4.18.0 driver: X:
    loaded: modesetting unloaded: fbdev,vesa dri: iris gpu: i915 display-ID: :0.0 screens: 1
  Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x285mm (20.00x11.22") s-diag: 582mm (22.93")
  Monitor-1: eDP-1 model: AU Optronics 0x212d built: 2013 res: 1920x1080 hz: 60 dpi: 166
    gamma: 1.2 size: 293x165mm (11.54x6.5") diag: 336mm (13.2") ratio: 16:9 modes: 1920x1080
  API: OpenGL v: 4.6 Mesa 22.3.6 renderer: Mesa Intel HD Graphics 5500 (BDW GT2)
    direct-render: Yes
Audio:
  Device-1: Intel Broadwell-U Audio vendor: ASUSTeK driver: snd_hda_intel v: kernel bus-ID: 00:03.0
    chip-ID: 8086:160c class-ID: 0403
  Device-2: Intel Wildcat Point-LP High Definition Audio vendor: ASUSTeK driver: snd_hda_intel
    v: kernel bus-ID: 00:1b.0 chip-ID: 8086:9ca0 class-ID: 0403
  API: ALSA v: k4.19.276-antix.1-amd64-smp status: kernel-api tools: alsamixer,amixer
  Server-1: PipeWire v: 1.0.0 status: active with: 1: pipewire-pulse status: active
    2: wireplumber status: active 3: pipewire-alsa type: plugin 4: pw-jack type: plugin
    tools: pactl,pw-cat,pw-cli,wpctl
Network:
  Device-1: Intel Wireless 7265 driver: iwlwifi v: kernel modules: wl pcie: gen: 1 speed: 2.5 GT/s
    lanes: 1 bus-ID: 02:00.0 chip-ID: 8086:095a class-ID: 0280
  IF: wlan0 state: down mac: <filter>
Bluetooth:
  Device-1: Intel Bluetooth wireless interface type: USB driver: btusb v: 0.8 bus-ID: 1-4:4
    chip-ID: 8087:0a2a class-ID: e001
  Report: hciconfig ID: hci0 rfk-id: 1 state: down bt-service: N/A rfk-block: hardware: no
    software: yes address: <filter>
  Info: acl-mtu: 1021:5 sco-mtu: 96:6 link-policy: rswitch hold sniff
    link-mode: peripheral accept
Drives:
  Local Storage: total: 228.36 GiB used: 4.28 GiB (1.9%)
  SMART Message: Unable to run smartctl. Root privileges required.
  ID-1: /dev/sda maj-min: 8:0 vendor: Kingston model: N/A size: 111.79 GiB block-size:
    physical: 512 B logical: 512 B speed: 6.0 Gb/s type: SSD serial: <filter> rev: 51.2 scheme: GPT
  ID-2: /dev/sdb maj-min: 8:16 type: USB vendor: SanDisk model: SanDisk 3.2 Gen1 size: 116.57 GiB
    block-size: physical: 512 B logical: 512 B type: N/A serial: <filter> rev: DL17 scheme: MBR
  SMART Message: Unknown USB bridge. Flash drive/Unsupported enclosure?
Partition:
  Message: No partition data found.
Swap:
  Alert: No swap data was found.
Sensors:
  System Temperatures: cpu: 67.0 C pch: 50.5 C mobo: N/A
  Fan Speeds (RPM): cpu: 0
Repos:
  Packages: pm: dpkg pkgs: 2740 libs: 1529 tools: apt,apt-get,aptitude,nala,synaptic pm: rpm
    pkgs: 0
  No active apt repos in: /etc/apt/sources.list
  Active apt repos in: /etc/apt/sources.list.d/brave-browser-release.list
    1: deb [arch=amd64] https://brave-browser-apt-release.s3.brave.com/ stable main
  Active apt repos in: /etc/apt/sources.list.d/debian-stable-updates.list
    1: deb http://deb.debian.org/debian bookworm-updates main contrib non-free non-free-firmware
  Active apt repos in: /etc/apt/sources.list.d/debian.list
    1: deb http://deb.debian.org/debian bookworm main contrib non-free non-free-firmware
    2: deb http://security.debian.org/debian-security bookworm-security main contrib non-free non-free-firmware
  Active apt repos in: /etc/apt/sources.list.d/google-chrome.list
    1: deb [arch=amd64] https://dl.google.com/linux/chrome/deb/ stable main
  Active apt repos in: /etc/apt/sources.list.d/mx.list
    1: deb https://mirrors.aliyun.com/mxlinux/mx/repo/ bookworm main non-free
  Active apt repos in: /etc/apt/sources.list.d/onlyoffice.list
    1: deb https://download.onlyoffice.com/repo/debian squeeze main
  Active apt repos in: /etc/apt/sources.list.d/syncthing.list
    1: deb https://apt.syncthing.net/ syncthing stable
  Active apt repos in: /etc/apt/sources.list.d/teamviewer.list
    1: deb [signed-by=/usr/share/keyrings/teamviewer-keyring.gpg] https://linux.teamviewer.com/deb stable main
  Active apt repos in: /etc/apt/sources.list.d/waydroid.list
    1: deb [signed-by=/usr/share/keyrings/waydroid.gpg] https://repo.waydro.id/ bookworm main
Info:
  Processes: 224 Uptime: 0m wakeups: 2 Memory: 7.69 GiB used: 1.12 GiB (14.6%) Init: SysVinit
  v: 3.06 runlevel: 5 default: graphical tool: systemctl Compilers: gcc: 12.2.0 alt: 12
  Client: shell wrapper v: 5.2.15-release inxi: 3.3.26
Boot Mode: UEFI
the kernel is antix as I was using this live-usb for another PC
Last edited by kmiles on Sat Mar 15, 2025 10:07 am, edited 1 time in total.
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Eadwine Rose
Administrator
Posts: 14463
Joined: Wed Jul 12, 2006 2:10 am

Re: Won't boot. does the MX boot logo gif, then stays on a flashing caret

#2 Post by Eadwine Rose »

According to the forum rules (please read): Please provide full Quick System Info, use copy for forum button, no edits, no pictures of it please.

LiveUSB version is OK if needed.
MX-23.6_x64 July 31 2023 * 6.1.0-34amd64 ext4 Xfce 4.20.0 * 8-core AMD Ryzen 7 2700
Asus TUF B450-Plus Gaming UEFI * Asus GTX 1050 Ti Nvidia 535.216.01 * 2x16Gb DDR4 2666 Kingston HyperX Predator
Samsung 870EVO * Samsung S24D330 & P2250 * HP Envy 5030
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j2mcgreg
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Posts: 6611
Joined: Tue Oct 23, 2007 12:04 pm

Re: Won't boot. does the MX boot logo gif, then stays on a flashing caret

#3 Post by j2mcgreg »

@kmiles wrote:
I do not yet know how to take the output of inxi then put it in a file, so I just took a picture for now. Below is the QSI.
Log in to your root acct --> run

Code: Select all

inxi -Fxxxrza
in a terminal --> drag your mouse to select the entirety of the output --> right click in the body of the output and select save --> paste it here (in code tags) in your thread.

Once we have your QSI report in readable form, we can proceed.
HP 15; ryzen 3 5300U APU; 500 Gb SSD; 8GB ram
HP 17; ryzen 3 3200; 500 GB SSD; 12 GB ram
Idea Center 3; 12 gen i5; 256 GB ssd;

In Linux, newer isn't always better. The best solution is the one that works.
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kmiles
Posts: 38
Joined: Thu Feb 01, 2024 4:08 am

Re: Won't boot. does the MX boot logo gif, then stays on a flashing caret

#4 Post by kmiles »

Eadwine Rose wrote: Sat Mar 15, 2025 9:40 am According to the forum rules (please read): Please provide full Quick System Info, use copy for forum button, no edits, no pictures of it please.

LiveUSB version is OK if needed.
I forgot that the QSI on the live-usb is essentially the same, will edit the post.
Is the inxi pic not needed? There are parts there that say "state: down". which will not be reflected on the live-usb QSI
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kmiles
Posts: 38
Joined: Thu Feb 01, 2024 4:08 am

Re: Won't boot. does the MX boot logo gif, then stays on a flashing caret

#5 Post by kmiles »

j2mcgreg wrote: Sat Mar 15, 2025 9:54 am Log in to your root acct --> run

Code: Select all

inxi -Fxxxrza
in a terminal --> drag your mouse to select the entirety of the output --> right click in the body of the output and select save --> paste it here (in code tags) in your thread.

Once we have your QSI report in readable form, we can proceed.
I will try this first
scratch that, you meant on the live-usb as well haha
@j2mcgreg @Eadwine Rose, post #1 has been updated
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j2mcgreg
Global Moderator
Posts: 6611
Joined: Tue Oct 23, 2007 12:04 pm

Re: Won't boot. does the MX boot logo gif, then stays on a flashing caret

#6 Post by j2mcgreg »

@kmiles
I meant you to run it on the problem system because you said that you could access the root account there.
HP 15; ryzen 3 5300U APU; 500 Gb SSD; 8GB ram
HP 17; ryzen 3 3200; 500 GB SSD; 12 GB ram
Idea Center 3; 12 gen i5; 256 GB ssd;

In Linux, newer isn't always better. The best solution is the one that works.
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kmiles
Posts: 38
Joined: Thu Feb 01, 2024 4:08 am

Re: Won't boot. does the MX boot logo gif, then stays on a flashing caret

#7 Post by kmiles »

@j2mcgreg Ah, I meant that I can access the the root acc in the tty1(alt+f1), so it's still not booted. which is why I took a picture of the inxi -Fxz of the screen instead.
I will try getting the output of inxi to a file in the tty1.
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kmiles
Posts: 38
Joined: Thu Feb 01, 2024 4:08 am

Re: Won't boot. does the MX boot logo gif, then stays on a flashing caret

#8 Post by kmiles »

I thought it was difficult, I got the problem system QSI now

Code: Select all

System:
  Kernel: 6.1.0-31-amd64 arch: x86_64 bits: 64 compiler: gcc v: 12.2.0
    parameters: BOOT_IMAGE=/boot/vmlinuz-6.1.0-31-amd64
    root=UUID=c8047ea4-7774-4a8e-9245-007f758786ca ro splash quiet
  Console: tty 1 DM: LightDM v: 1.32.0 Distro: MX-23.5_x64 Libretto January 21  2024 base: Debian
    GNU/Linux 12 (bookworm)
Machine:
  Type: Laptop System: ASUSTeK product: UX305LA v: 1.0 serial: <filter>
  Mobo: ASUSTeK model: UX305LA v: 1.0 serial: <filter> UEFI: American Megatrends v: UX305LA.206
    date: 08/03/2015
Battery:
  ID-1: BAT0 charge: 32.7 Wh (97.3%) condition: 33.6/56.0 Wh (59.9%) volts: 11.3 min: 11.3
    model: ASUSTeK ASUS Battery type: Li-ion serial: N/A status: not charging cycles: 572
CPU:
  Info: model: Intel Core i5-5200U socket: BGA1168 bits: 64 type: MT MCP arch: Broadwell
    gen: core 5 level: v3 note: check built: 2015-18 process: Intel 14nm family: 6
    model-id: 0x3D (61) stepping: 4 microcode: 0x2F
  Topology: cpus: 1x cores: 2 tpc: 2 threads: 4 smt: enabled cache: L1: 128 KiB
    desc: d-2x32 KiB; i-2x32 KiB L2: 512 KiB desc: 2x256 KiB L3: 3 MiB desc: 1x3 MiB
  Speed (MHz): avg: 500 min/max: 500/2700 base/boost: 2200/2200 scaling: driver: intel_cpufreq
    governor: ondemand volts: 0.9 V ext-clock: 100 MHz cores: 1: 500 2: 500 3: 500 4: 500
    bogomips: 17557
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
  Vulnerabilities:
  Type: gather_data_sampling status: Not affected
  Type: itlb_multihit status: KVM: VMX disabled
  Type: l1tf mitigation: PTE Inversion; VMX: conditional cache flushes, SMT vulnerable
  Type: mds mitigation: Clear CPU buffers; SMT vulnerable
  Type: meltdown mitigation: PTI
  Type: mmio_stale_data status: Unknown: No mitigations
  Type: reg_file_data_sampling status: Not affected
  Type: retbleed status: Not affected
  Type: spec_rstack_overflow status: Not affected
  Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via prctl
  Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer sanitization
  Type: spectre_v2 mitigation: Retpolines; IBPB: conditional; IBRS_FW; STIBP: conditional; RSB
    filling; PBRSB-eIBRS: Not affected; BHI: Not affected
  Type: srbds mitigation: Microcode
  Type: tsx_async_abort status: Not affected
Graphics:
  Device-1: Intel HD Graphics 5500 vendor: ASUSTeK driver: i915 v: kernel arch: Gen-8
    process: Intel 14nm built: 2014-15 ports: active: eDP-1 empty: HDMI-A-1 bus-ID: 00:02.0
    chip-ID: 8086:1616 class-ID: 0300
  Device-2: Realtek USB2.0 HD UVC WebCam type: USB driver: uvcvideo bus-ID: 1-5:5
    chip-ID: 0bda:57cb class-ID: 0e02 serial: <filter>
  Display: server: X.org v: 1.21.1.7 driver: X: loaded: intel dri: i965 gpu: i915 tty: 240x67
  Monitor-1: eDP-1 model: AU Optronics 0x212d built: 2013 res: 1920x1080 dpi: 166 gamma: 1.2
    size: 293x165mm (11.54x6.5") diag: 336mm (13.2") ratio: 16:9 modes: 1920x1080
  API: OpenGL Message: GL data unavailable in console for root.
Audio:
  Device-1: Intel Broadwell-U Audio vendor: ASUSTeK driver: snd_hda_intel v: kernel
    bus-ID: 00:03.0 chip-ID: 8086:160c class-ID: 0403
  Device-2: Intel Wildcat Point-LP High Definition Audio vendor: ASUSTeK driver: snd_hda_intel
    v: kernel bus-ID: 00:1b.0 chip-ID: 8086:9ca0 class-ID: 0403
  API: ALSA v: k6.1.0-31-amd64 status: kernel-api tools: alsamixer,amixer
  Server-1: PipeWire v: 1.0.0 status: off with: 1: pipewire-pulse status: off 2: wireplumber
    status: off 3: pipewire-alsa type: plugin 4: pw-jack type: plugin
    tools: pactl,pw-cat,pw-cli,wpctl
Network:
  Device-1: Intel Wireless 7265 driver: iwlwifi v: kernel modules: wl pcie: gen: 1 speed: 2.5 GT/s
    lanes: 1 bus-ID: 02:00.0 chip-ID: 8086:095a class-ID: 0280
  IF: wlan0 state: down mac: <filter>
Bluetooth:
  Device-1: Intel Bluetooth wireless interface type: USB driver: btusb v: 0.8 bus-ID: 1-4:4
    chip-ID: 8087:0a2a class-ID: e001
  Report: hciconfig ID: hci0 rfk-id: 1 state: down bt-service: N/A rfk-block: hardware: no
    software: no address: <filter>
  Info: acl-mtu: 1021:5 sco-mtu: 96:6 link-policy: rswitch hold sniff
    link-mode: peripheral accept
Drives:
  Local Storage: total: 111.79 GiB used: 74.68 GiB (66.8%)
  ID-1: /dev/sda maj-min: 8:0 vendor: Kingston model: N/A size: 111.79 GiB block-size:
    physical: 512 B logical: 512 B sata: 3.2 speed: 6.0 Gb/s type: SSD serial: <filter> rev: 51.2
    temp: 33 C scheme: GPT
  SMART: yes state: enabled health: PASSED on: 50d 23h cycles: 989 read: 2.41 TiB
    written: 1.25 TiB
Partition:
  ID-1: / raw-size: 111.54 GiB size: 109.23 GiB (97.93%) used: 74.68 GiB (68.4%) fs: ext4
    block-size: 4096 B dev: /dev/sda2 maj-min: 8:2
  ID-2: /boot/efi raw-size: 256 MiB size: 252 MiB (98.46%) used: 275 KiB (0.1%) fs: vfat
    block-size: 512 B dev: /dev/sda1 maj-min: 8:1
Swap:
  Kernel: swappiness: 15 (default 60) cache-pressure: 100 (default)
  ID-1: swap-1 type: file size: 3 GiB used: 0 KiB (0.0%) priority: -2 file: /swap/swap
Sensors:
  System Temperatures: cpu: 50.0 C pch: 42.0 C mobo: N/A
  Fan Speeds (RPM): N/A
Repos:
  Packages: pm: dpkg pkgs: 2748 libs: 1533 tools: apt,apt-get,aptitude,nala,synaptic pm: rpm
    pkgs: 0
  No active apt repos in: /etc/apt/sources.list
  Active apt repos in: /etc/apt/sources.list.d/brave-browser-release.list
    1: deb [arch=amd64] https://brave-browser-apt-release.s3.brave.com/ stable main
  Active apt repos in: /etc/apt/sources.list.d/debian-stable-updates.list
    1: deb http://deb.debian.org/debian bookworm-updates main contrib non-free non-free-firmware
  Active apt repos in: /etc/apt/sources.list.d/debian.list
    1: deb http://deb.debian.org/debian bookworm main contrib non-free non-free-firmware
    2: deb http://security.debian.org/debian-security bookworm-security main contrib non-free non-free-firmware
  Active apt repos in: /etc/apt/sources.list.d/google-chrome.list
    1: deb [arch=amd64] https://dl.google.com/linux/chrome/deb/ stable main
  Active apt repos in: /etc/apt/sources.list.d/mx.list
    1: deb https://mirrors.aliyun.com/mxlinux/mx/repo/ bookworm main non-free
  Active apt repos in: /etc/apt/sources.list.d/onlyoffice.list
    1: deb https://download.onlyoffice.com/repo/debian squeeze main
  Active apt repos in: /etc/apt/sources.list.d/syncthing.list
    1: deb https://apt.syncthing.net/ syncthing stable
  Active apt repos in: /etc/apt/sources.list.d/teamviewer.list
    1: deb [signed-by=/usr/share/keyrings/teamviewer-keyring.gpg] https://linux.teamviewer.com/deb stable main
  Active apt repos in: /etc/apt/sources.list.d/waydroid.list
    1: deb [signed-by=/usr/share/keyrings/waydroid.gpg] https://repo.waydro.id/ bookworm main
Info:
  Processes: 134 Uptime: 10m wakeups: 2 Memory: 7.66 GiB used: 439.9 MiB (5.6%) Init: SysVinit
  v: 3.06 runlevel: 5 default: graphical tool: systemctl Compilers: gcc: 12.2.0 alt: 12
  Shell: Bash (login) v: 5.2.15 running-in: tty 1 inxi: 3.3.26
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j2mcgreg
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Posts: 6611
Joined: Tue Oct 23, 2007 12:04 pm

Re: Won't boot. does the MX boot logo gif, then stays on a flashing caret

#9 Post by j2mcgreg »

If your Kingston SSD is the same age as your computer, that could be the reason for the boot failure as the initialization code string may now be on a bad block (even though you QSI says that the drive passed SMART). I suggest that you log into your root account and create a new user for daily use. Once that is done, restart the computer and try to log in to the new account. If this is successful, you can use the root account to transfer your data from the old user. After you have determined that the new account is operating properly, you can delete the old user.
HP 15; ryzen 3 5300U APU; 500 Gb SSD; 8GB ram
HP 17; ryzen 3 3200; 500 GB SSD; 12 GB ram
Idea Center 3; 12 gen i5; 256 GB ssd;

In Linux, newer isn't always better. The best solution is the one that works.
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kmiles
Posts: 38
Joined: Thu Feb 01, 2024 4:08 am

Re: Won't boot. does the MX boot logo gif, then stays on a flashing caret

#10 Post by kmiles »

I forgot to mention that I don't reach the login screen. the order of the things it displays is MX grub, MX boot gif logo, then the flashing caret. So even if I make a new user with root, I would still be unable to login with that through GUI, only through the tty1. though I did make a new regular user.

I have already backed up the files that's in my original home directory(which I can't log into in tty1) to an external drive so I'm fine on that.
should I try getting the output of dmesg?
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