Internal Webcam not working

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punhan
Posts: 42
Joined: Thu Dec 19, 2024 1:38 pm

Internal Webcam not working

#1 Post by punhan »

Hi, Community. On different live Linux images and installed Mx Linux I can not use camera, the driver is recognized by the system on the ASUS TUF Gaming A15 model, I got this error:

Code: Select all

sudo dmesg | grep -i uvc
[ 3.766166] usb 1-4: Found UVC 1.00 device USB 2.0 Camera (0c45:6363)
[ 3.767542] usb 1-4: UVC non compliance - GET_DEF(PROBE) not supported. Enabling workaround.
[ 3.768048] uvcvideo 1-4:1.1: Failed to query (129) UVC probe control : -32 (exp. 26).
[ 3.768813] uvcvideo 1-4:1.1: Failed to initialize the device (-5).
[ 3.768908] usbcore: registered new interface driver uvcvideo
Last edited by punhan on Thu Jan 23, 2025 1:46 pm, edited 1 time in total.
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punhan
Posts: 42
Joined: Thu Dec 19, 2024 1:38 pm

Re: INternal Webcam not working

#2 Post by punhan »

I have tried various kernel parameters like usbcore.autosuspend=-1 and acpi_osi=Linux, as well as different webcam software such as Cheese and Snapshot. Unfortunately, none of these solutions helped.
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j2mcgreg
Global Moderator
Posts: 6796
Joined: Tue Oct 23, 2007 12:04 pm

Re: INternal Webcam not working

#3 Post by j2mcgreg »

We are going to need your computer’s complete profile before we can proceed, so you need to post the output from the QSI utility. The Quick System Info (QSI) utility is located in MX Tools and its output is automatically formatted for use here in the forum. Run the QSI utility, click “Copy for Forum” at the bottom and then just paste it here in your thread.
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HP 15; ryzen 3 5300U APU; 500 Gb SSD; 8GB ram
HP 17; ryzen 3 3200; 500 GB SSD; 12 GB ram
Idea Center 3; 12 gen i5; 256 GB ssd;

In Linux, newer isn't always better. The best solution is the one that works.
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punhan
Posts: 42
Joined: Thu Dec 19, 2024 1:38 pm

Re: INternal Webcam not working

#4 Post by punhan »

Code: Select all

System:
  Kernel: 6.12.8-1-liquorix-amd64 [6.12-10~mx23ahs] arch: x86_64 bits: 64 compiler: gcc v: 12.2.0 parameters: audit=0
    intel_pstate=disable amd_pstate=disable BOOT_IMAGE=/antiX/vmlinuz quiet splasht nosplash
  Desktop: Xfce v: 4.20.0 tk: Gtk v: 3.24.38 info: xfce4-panel wm: xfwm v: 4.20.0 vt: 7
    dm: LightDM v: 1.32.0 Distro: MX-23.5_ahs_x64 Libretto Jan 12  2025 base: Debian GNU/Linux 12
    (bookworm)
Machine:
  Type: Laptop System: ASUSTeK product: ASUS TUF Gaming A15 FA507NU_FA507NU v: 1.0
    serial: <superuser required>
  Mobo: ASUSTeK model: FA507NU v: 1.0 serial: <superuser required> UEFI: American Megatrends LLC.
    v: FA507NU.316 date: 11/04/2024
Battery:
  ID-1: BAT1 charge: 35.1 Wh (44.3%) condition: 79.2/90.2 Wh (87.7%) volts: 14.9 min: 15.9
    model: ASUS A32-K55 type: Li-ion serial: N/A status: discharging
CPU:
  Info: model: AMD Ryzen 7 7735HS with Radeon Graphics bits: 64 type: MT MCP arch: Zen 3+ gen: 4
    level: v3 note: check built: 2022 process: TSMC n6 (7nm) family: 0x19 (25) model-id: 0x44 (68)
    stepping: 1 microcode: 0xA404107
  Topology: cpus: 1x cores: 8 tpc: 2 threads: 16 smt: enabled cache: L1: 512 KiB
    desc: d-8x32 KiB; i-8x32 KiB L2: 4 MiB desc: 8x512 KiB L3: 16 MiB desc: 1x16 MiB
  Speed (MHz): avg: 2785 high: 4691 min/max: 1600/4828 boost: enabled scaling:
    driver: acpi-cpufreq governor: ondemand cores: 1: 2345 2: 3200 3: 2345 4: 3200 5: 4691 6: 1800
    7: 4691 8: 3200 9: 3200 10: 1600 11: 2345 12: 1600 13: 3200 14: 1600 15: 2345 16: 3200
    bogomips: 102206
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm
  Vulnerabilities:
  Type: gather_data_sampling status: Not affected
  Type: itlb_multihit status: Not affected
  Type: l1tf status: Not affected
  Type: mds status: Not affected
  Type: meltdown status: Not affected
  Type: mmio_stale_data status: Not affected
  Type: reg_file_data_sampling status: Not affected
  Type: retbleed status: Not affected
  Type: spec_rstack_overflow mitigation: Safe RET
  Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via prctl
  Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer sanitization
  Type: spectre_v2 mitigation: Retpolines; IBPB: conditional; IBRS_FW; STIBP: always-on; RSB
    filling; PBRSB-eIBRS: Not affected; BHI: Not affected
  Type: srbds status: Not affected
  Type: tsx_async_abort status: Not affected
Graphics:
  Device-1: NVIDIA AD107M [GeForce RTX 4050 Max-Q / Mobile] vendor: ASUSTeK GN21-X2 driver: N/A
    alternate: nouveau non-free: 530.xx+ status: current (as of 2023-03) arch: Lovelace code: AD1xx
    process: TSMC n4 (5nm) built: 2022-23+ pcie: gen: 4 speed: 16 GT/s lanes: 8 bus-ID: 01:00.0
    chip-ID: 10de:28e1 class-ID: 0300
  Device-2: AMD Rembrandt [Radeon 680M] vendor: ASUSTeK driver: amdgpu v: kernel arch: RDNA-2
    code: Navi-2x process: TSMC n7 (7nm) built: 2020-22 pcie: gen: 4 speed: 16 GT/s lanes: 16 ports:
    active: eDP-1 empty: DP-1, DP-2, DP-3, DP-4, DP-5, DP-6, DP-7, DP-8, Writeback-1
    bus-ID: 35:00.0 chip-ID: 1002:1681 class-ID: 0300 temp: 51.0 C
  Device-3: Microdia USB 2.0 Camera type: USB driver: N/A bus-ID: 1-4:2 chip-ID: 0c45:6363
    class-ID: 0e02
  Display: x11 server: X.Org v: 1.21.1.7 compositor: xfwm v: 4.20.0 driver: X: loaded: amdgpu
    unloaded: fbdev,modesetting,vesa dri: radeonsi gpu: amdgpu display-ID: :0.0 screens: 1
  Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 509x286mm (20.04x11.26") s-diag: 584mm (22.99")
  Monitor-1: eDP-1 mapped: eDP model: AU Optronics B156HAN15.H built: 2022 res: 1920x1080 hz: 144
    dpi: 142 gamma: 1.2 size: 344x193mm (13.54x7.6") diag: 394mm (15.5") ratio: 16:9 modes:
    max: 1920x1080 min: 640x480
  API: OpenGL v: 4.6 Mesa 24.2.2-1~mx23ahs renderer: AMD Radeon 680M (radeonsi rembrandt LLVM
    15.0.6 DRM 3.59 6.12.8-1-liquorix-amd64) direct-render: Yes
Audio:
  Device-1: NVIDIA vendor: ASUSTeK driver: snd_hda_intel v: kernel pcie: speed: Unknown lanes: 63
    link-max: gen: 6 speed: 64 GT/s bus-ID: 01:00.1 chip-ID: 10de:22be class-ID: 0403
  Device-2: AMD Rembrandt Radeon High Definition Audio driver: snd_hda_intel v: kernel pcie:
    gen: 4 speed: 16 GT/s lanes: 16 bus-ID: 35:00.1 chip-ID: 1002:1640 class-ID: 0403
  Device-3: AMD ACP/ACP3X/ACP6x Audio Coprocessor vendor: ASUSTeK driver: snd_pci_acp6x v: kernel
    alternate: snd_pci_acp3x, snd_rn_pci_acp3x, snd_pci_acp5x, snd_acp_pci, snd_rpl_pci_acp6x,
    snd_pci_ps, snd_sof_amd_renoir, snd_sof_amd_rembrandt, snd_sof_amd_vangogh, snd_sof_amd_acp63,
    snd_sof_amd_acp70 pcie: gen: 4 speed: 16 GT/s lanes: 16 bus-ID: 35:00.5 chip-ID: 1022:15e2
    class-ID: 0480
  Device-4: AMD Family 17h/19h HD Audio vendor: ASUSTeK driver: snd_hda_intel v: kernel pcie:
    gen: 4 speed: 16 GT/s lanes: 16 bus-ID: 35:00.6 chip-ID: 1022:15e3 class-ID: 0403
  API: ALSA v: k6.12.8-1-liquorix-amd64 status: kernel-api tools: alsamixer,amixer
  Server-1: PipeWire v: 1.0.0 status: active with: 1: pipewire-pulse status: active
    2: wireplumber status: active 3: pipewire-alsa type: plugin 4: pw-jack type: plugin
    tools: pactl,pw-cat,pw-cli,wpctl
Network:
  Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet vendor: ASUSTeK driver: r8169
    v: kernel pcie: speed: Unknown lanes: 63 link-max: gen: 6 speed: 64 GT/s port: e000
    bus-ID: 02:00.0 chip-ID: 10ec:8168 class-ID: 0200
  IF: eth0 state: down mac: <filter>
  Device-2: MEDIATEK MT7921 802.11ax PCI Express Wireless Network Adapter vendor: AzureWave
    driver: mt7921e v: kernel modules: wl pcie: gen: 2 speed: 5 GT/s lanes: 1 bus-ID: 03:00.0
    chip-ID: 14c3:7961 class-ID: 0280
  IF: wlan0 state: up mac: <filter>
Bluetooth:
  Device-1: IMC Networks Wireless_Device type: USB driver: btusb v: 0.8 bus-ID: 3-3:3
    chip-ID: 13d3:3563 class-ID: e001 serial: <filter>
  Report: hciconfig ID: hci0 rfk-id: 1 state: up address: <filter> bt-v: 3.0 lmp-v: 5.2
    sub-v: 2411 hci-v: 5.2 rev: 615
  Info: acl-mtu: 1021:6 sco-mtu: 240:8 link-policy: rswitch sniff link-mode: peripheral accept
    service-classes: rendering, capturing, object transfer, audio, telephony
Drives:
  Local Storage: total: 491.6 GiB used: 0 KiB (0.0%)
  SMART Message: Unable to run smartctl. Root privileges required.
  ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Micron model: 2400 MTFDKBA512QFM size: 476.94 GiB
    block-size: physical: 512 B logical: 512 B speed: 63.2 Gb/s lanes: 4 type: SSD serial: <filter>
    rev: V3MA003 temp: 35.9 C scheme: GPT
  ID-2: /dev/sda maj-min: 8:0 type: USB model: SCSI DISK size: 14.66 GiB block-size:
    physical: 512 B logical: 512 B type: N/A serial: <filter> rev: 1.00 scheme: GPT
  SMART Message: Unknown USB bridge. Flash drive/Unsupported enclosure?
Partition:
  Message: No partition data found.
Swap:
  Alert: No swap data was found.
Sensors:
  System Temperatures: cpu: 69.6 C mobo: 41.8 C
  Fan Speeds (RPM): cpu: 2500
Repos:
  Packages: pm: dpkg pkgs: 2139 libs: 1068 tools: apt,apt-get,aptitude,nala,synaptic pm: rpm
    pkgs: 0 pm: flatpak pkgs: 0
  No active apt repos in: /etc/apt/sources.list
  Active apt repos in: /etc/apt/sources.list.d/debian-stable-updates.list
    1: deb http://deb.debian.org/debian bookworm-updates main contrib non-free non-free-firmware
  Active apt repos in: /etc/apt/sources.list.d/debian.list
    1: deb http://deb.debian.org/debian bookworm main contrib non-free non-free-firmware
    2: deb http://security.debian.org/debian-security bookworm-security main contrib non-free non-free-firmware
  Active apt repos in: /etc/apt/sources.list.d/mx.list
    1: deb https://mxrepo.com/mx/repo/ bookworm main non-free
    2: deb https://mxrepo.com/mx/repo/ bookworm ahs
Info:
  Processes: 390 Uptime: 1m wakeups: 2301 Memory: 14.88 GiB used: 1.87 GiB (12.6%) Init: SysVinit
  v: 3.06 runlevel: 5 default: graphical tool: systemctl Compilers: gcc: 12.2.0 alt: 12
  Client: shell wrapper v: 5.2.15-release inxi: 3.3.26
Boot Mode: UEFI
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BitterTruth
Posts: 620
Joined: Tue Sep 22, 2020 7:36 pm

Re: Internal Webcam not working

#5 Post by BitterTruth »

What app are you using to access your webcam?

I'm using cheese/guvcview.
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User avatar
j2mcgreg
Global Moderator
Posts: 6796
Joined: Tue Oct 23, 2007 12:04 pm

Re: Internal Webcam not working

#6 Post by j2mcgreg »

Go here for a solution:
https://lemmy.ml/post/5293355
HP 15; ryzen 3 5300U APU; 500 Gb SSD; 8GB ram
HP 17; ryzen 3 3200; 500 GB SSD; 12 GB ram
Idea Center 3; 12 gen i5; 256 GB ssd;

In Linux, newer isn't always better. The best solution is the one that works.
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punhan
Posts: 42
Joined: Thu Dec 19, 2024 1:38 pm

Re: Internal Webcam not working

#7 Post by punhan »

I did not understand anything from this link content.
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punhan
Posts: 42
Joined: Thu Dec 19, 2024 1:38 pm

Re: Internal Webcam not working

#8 Post by punhan »

I have used cheese, guvcview, and snapshot. none of them worked.
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