System locks up but sound and mouse works.

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sklumph
Posts: 4
Joined: Sun Sep 17, 2023 2:24 pm

System locks up but sound and mouse works.

#1 Post by sklumph »

It seems that more and more my Linux MX 23-3 system stops responding while withing Youtube Tv. This is new I have been using Linux MX for years. While watching Youtube Tv using the Firefox web browser both screens freeze but sound continues. After about 10-15 seconds the video starts moving and all is well . i cannot find anything about this issue during a search for answers. I do not know what to try to fix this issue.Please help !



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System:
  Kernel: 6.1.0-26-amd64 [6.1.112-1] arch: x86_64 bits: 64 compiler: gcc v: 12.2.0
    parameters: BOOT_IMAGE=/boot/vmlinuz-6.1.0-26-amd64 root=UUID=<filter> ro quiet splash
  Desktop: Xfce v: 4.18.1 tk: Gtk v: 3.24.36 info: xfce4-panel wm: xfwm v: 4.18.0 vt: 7
    dm: LightDM v: 1.26.0 Distro: MX-23.4_x64 Libretto May 19  2024 base: Debian GNU/Linux 12
    (bookworm)
Machine:
  Type: Desktop System: Micro-Star product: MS-7B12 v: 1.0 serial: <superuser required>
  Mobo: Micro-Star model: MEG Z390 ACE (MS-7B12) v: 1.0 serial: <superuser required>
    UEFI: American Megatrends v: 1.B0 date: 11/01/2022
Battery:
  Device-1: hidpp_battery_0 model: Logitech M305 serial: <filter> charge: 55% (should be ignored)
    rechargeable: yes status: discharging
  Device-2: hidpp_battery_1 model: Logitech Wireless Keyboard serial: <filter>
    charge: 50% (should be ignored) rechargeable: yes status: N/A
CPU:
  Info: model: Intel Core i7-9700K bits: 64 type: MCP arch: Coffee Lake gen: core 9 level: v3
    note: check built: 2018 process: Intel 14nm family: 6 model-id: 0x9E (158) stepping: 0xC (12)
    microcode: 0xF8
  Topology: cpus: 1x cores: 8 smt: <unsupported> cache: L1: 512 KiB desc: d-8x32 KiB; i-8x32 KiB
    L2: 2 MiB desc: 8x256 KiB L3: 12 MiB desc: 1x12 MiB
  Speed (MHz): avg: 800 min/max: 800/4900 scaling: driver: intel_pstate governor: powersave
    cores: 1: 800 2: 800 3: 800 4: 800 5: 800 6: 800 7: 800 8: 800 bogomips: 57600
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
  Vulnerabilities:
  Type: gather_data_sampling mitigation: Microcode
  Type: itlb_multihit status: KVM: VMX disabled
  Type: l1tf status: Not affected
  Type: mds mitigation: Clear CPU buffers; SMT disabled
  Type: meltdown status: Not affected
  Type: mmio_stale_data mitigation: Clear CPU buffers; SMT disabled
  Type: reg_file_data_sampling status: Not affected
  Type: retbleed mitigation: IBRS
  Type: spec_rstack_overflow status: Not affected
  Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via prctl
  Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer sanitization
  Type: spectre_v2 mitigation: IBRS; IBPB: conditional; STIBP: disabled; RSB filling;
    PBRSB-eIBRS: Not affected; BHI: Not affected
  Type: srbds mitigation: Microcode
  Type: tsx_async_abort mitigation: TSX disabled
Graphics:
  Device-1: NVIDIA GP104 [GeForce GTX 1070 Ti] vendor: Gigabyte driver: nvidia v: 535.183.01
    non-free: 530.xx+ status: current (as of 2023-03) arch: Pascal code: GP10x process: TSMC 16nm
    built: 2016-21 pcie: gen: 3 speed: 8 GT/s lanes: 8 link-max: lanes: 16 bus-ID: 01:00.0
    chip-ID: 10de:1b82 class-ID: 0300
  Device-2: Microsoft LifeCam Cinema type: USB driver: snd-usb-audio,uvcvideo bus-ID: 1-2:3
    chip-ID: 045e:075d class-ID: 0102
  Display: x11 server: X.Org v: 1.21.1.7 compositor: xfwm v: 4.18.0 driver: X: loaded: nvidia
    unloaded: fbdev,modesetting,nouveau,vesa alternate: nv gpu: nvidia display-ID: :0.0 screens: 1
  Screen-1: 0 s-res: 3840x2160 s-dpi: 96 s-size: 1016x572mm (40.00x22.52") s-diag: 1166mm (45.9")
  Monitor-1: DP-0 pos: primary,top-left res: 1920x1080 hz: 60 dpi: 37
    size: 1328x747mm (52.28x29.41") diag: 1524mm (59.99") modes: N/A
  Monitor-2: DVI-D-0 pos: bottom-c res: 1920x1080 hz: 60 dpi: 92 size: 531x299mm (20.91x11.77")
    diag: 609mm (23.99") modes: N/A
  Monitor-3: HDMI-0 pos: top-right res: 1920x1080 dpi: 34 size: 1440x810mm (56.69x31.89")
    diag: 1652mm (65.05") modes: N/A
  API: OpenGL v: 4.6.0 NVIDIA 535.183.01 renderer: NVIDIA GeForce GTX 1070 Ti/PCIe/SSE2
    direct-render: Yes
Audio:
  Device-1: NVIDIA GP104 High Definition Audio vendor: Gigabyte driver: snd_hda_intel v: kernel
    bus-ID: 1-1:2 pcie: chip-ID: 08bb:29c0 gen: 3 class-ID: 0300 speed: 8 GT/s lanes: 8 link-max:
    lanes: 16 bus-ID: 01:00.1 chip-ID: 10de:10f0 class-ID: 0403
  Device-2: Texas Instruments PCM2900C Audio CODEC type: USB
    driver: hid-generic,snd-usb-audio,usbhid
  Device-3: Microsoft LifeCam Cinema type: USB driver: snd-usb-audio,uvcvideo bus-ID: 1-2:3
    chip-ID: 045e:075d class-ID: 0102
  API: ALSA v: k6.1.0-26-amd64 status: kernel-api tools: alsamixer,amixer
  Server-1: PipeWire v: 1.0.0 status: active with: 1: pipewire-pulse status: active
    2: wireplumber status: active 3: pipewire-alsa type: plugin 4: pw-jack type: plugin
    tools: pactl,pw-cat,pw-cli,wpctl
Network:
  Device-1: Intel Cannon Lake PCH CNVi WiFi driver: iwlwifi v: kernel modules: wl bus-ID: 00:14.3
    chip-ID: 8086:a370 class-ID: 0280
  IF: wlan0 state: down mac: <filter>
  Device-2: Qualcomm Atheros Killer E2500 Gigabit Ethernet vendor: Micro-Star MSI driver: alx
    v: kernel pcie: gen: 1 speed: 2.5 GT/s lanes: 1 port: 3000 bus-ID: 08:00.0 chip-ID: 1969:e0b1
    class-ID: 0200
  IF: eth0 state: up speed: 1000 Mbps duplex: full mac: <filter>
Bluetooth:
  Device-1: Intel Bluetooth 9460/9560 Jefferson Peak (JfP) type: USB driver: btusb v: 0.8
    bus-ID: 1-14:10 chip-ID: 8087:0aaa class-ID: e001
  Report: hciconfig ID: hci0 rfk-id: 1 state: up address: <filter> bt-v: 3.0 lmp-v: 5.1
    sub-v: 100 hci-v: 5.1 rev: 100
  Info: acl-mtu: 1021:4 sco-mtu: 96:6 link-policy: rswitch sniff link-mode: peripheral accept
    service-classes: rendering, capturing, object transfer, audio, telephony
RAID:
  Hardware-1: Intel SATA Controller [RAID mode] driver: ahci v: 3.0 port: 5020 bus-ID: 00:17.0
    chip-ID: 8086:2822 rev: N/A class-ID: 0104
Drives:
  Local Storage: total: 8.02 TiB used: 79.01 GiB (1.0%)
  SMART Message: Unable to run smartctl. Root privileges required.
  ID-1: /dev/nvme0n1 maj-min: 259:7 vendor: Samsung model: SSD 990 EVO 2TB size: 1.82 TiB
    block-size: physical: 512 B logical: 512 B speed: 126 Gb/s lanes: 4 type: SSD serial: <filter>
    rev: 0B2QKXJ7 temp: 38.9 C scheme: MBR
  ID-2: /dev/nvme1n1 maj-min: 259:4 vendor: Mushkin model: MKNSSDPL2TB-D8 size: 1.82 TiB
    block-size: physical: 512 B logical: 512 B speed: 31.6 Gb/s lanes: 4 type: SSD serial: <filter>
    rev: 42A2S8MA temp: 37.9 C scheme: MBR
  ID-3: /dev/nvme2n1 maj-min: 259:3 vendor: Fanxiang model: S500Pro 2TB size: 1.86 TiB
    block-size: physical: 512 B logical: 512 B speed: 31.6 Gb/s lanes: 4 type: SSD serial: <filter>
    rev: H240129a temp: 40.9 C scheme: MBR
  ID-4: /dev/nvme3n1 maj-min: 259:9 vendor: Samsung model: SSD 970 EVO 500GB size: 465.76 GiB
    block-size: physical: 512 B logical: 512 B speed: 31.6 Gb/s lanes: 4 type: SSD serial: <filter>
    rev: 2B2QEXE7 temp: 33.9 C scheme: GPT
  ID-5: /dev/nvme4n1 maj-min: 259:0 vendor: Intel model: SSDPEKNW010T8 size: 953.87 GiB
    block-size: physical: 512 B logical: 512 B speed: 31.6 Gb/s lanes: 4 type: SSD serial: <filter>
    rev: 002C temp: 42.9 C scheme: GPT
  ID-6: /dev/sda maj-min: 8:0 vendor: Toshiba model: TR150 size: 223.57 GiB block-size:
    physical: 512 B logical: 512 B speed: 6.0 Gb/s type: SSD serial: <filter> rev: 12.3 scheme: GPT
  ID-7: /dev/sdb maj-min: 8:16 vendor: Western Digital model: WD1002FAEX-00Y9A0 size: 931.51 GiB
    block-size: physical: 512 B logical: 512 B speed: 6.0 Gb/s type: N/A serial: <filter> rev: 1D05
    scheme: MBR
Partition:
  ID-1: / raw-size: 953.62 GiB size: 937.58 GiB (98.32%) used: 79.01 GiB (8.4%) fs: ext4
    dev: /dev/nvme4n1p2 maj-min: 259:2
  ID-2: /boot/efi raw-size: 256 MiB size: 252 MiB (98.46%) used: 275 KiB (0.1%) fs: vfat
    dev: /dev/nvme4n1p1 maj-min: 259:1
Swap:
  Kernel: swappiness: 15 (default 60) cache-pressure: 100 (default)
  ID-1: swap-1 type: file size: 6 GiB used: 0 KiB (0.0%) priority: -2 file: /swap/swap
Sensors:
  System Temperatures: cpu: 50.0 C pch: 60.0 C mobo: N/A gpu: nvidia temp: 43 C
  Fan Speeds (RPM): N/A gpu: nvidia fan: 0%
Repos:
  Packages: 2739 pm: dpkg pkgs: 2727 libs: 1433 tools: apt,apt-get,aptitude,nala,synaptic pm: rpm
    pkgs: 0 pm: flatpak pkgs: 12
  No active apt repos in: /etc/apt/sources.list
  Active apt repos in: /etc/apt/sources.list.d/airvpn-stable.list
    1: deb http://eddie.website/repository/apt stable main
  Active apt repos in: /etc/apt/sources.list.d/debian-stable-updates.list
    1: deb http://deb.debian.org/debian bookworm-updates main contrib non-free non-free-firmware
  Active apt repos in: /etc/apt/sources.list.d/debian.list
    1: deb http://deb.debian.org/debian bookworm main contrib non-free non-free-firmware
    2: deb http://security.debian.org/debian-security bookworm-security main contrib non-free non-free-firmware
  Active apt repos in: /etc/apt/sources.list.d/google-earth-pro.list
    1: deb [arch=amd64] http://dl.google.com/linux/earth/deb/ stable main
  Active apt repos in: /etc/apt/sources.list.d/mx.list
    1: deb http://mirrors.rit.edu/mxlinux/mx-packages/mx/repo/ bookworm main non-free
  Active apt repos in: /etc/apt/sources.list.d/opera-stable.list
    1: deb https://deb.opera.com/opera-stable/ stable non-free
Info:
  Processes: 280 Uptime: 13h 23m wakeups: 23 Memory: 31.29 GiB used: 3.14 GiB (10.0%)
  Init: SysVinit v: 3.06 runlevel: 5 default: graphical tool: systemctl Compilers: gcc: 12.2.0
  alt: 12 Client: shell wrapper v: 5.2.15-release inxi: 3.3.26
Boot Mode: UEFI

User avatar
Kermit the Frog
Posts: 626
Joined: Mon Jul 08, 2024 8:52 am

Re: System locks up but sound and mouse works.

#2 Post by Kermit the Frog »

Turn off "Hardware Acceleration" in Browser's settings. (And restart it).

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