Can't setup HP printer

[ionmich]

The system tells me HPLIP is installed but...

Code: Select all

 sudo apt install hplip
Reading package lists... Done
Building dependency tree... Done
Reading state information... Done
hplip is already the newest version (3.22.10+dfsg0-2).
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.

$ sudo hplip
sudo: hplip: command not found
ion@mx:~

[Eadwine Rose]

Have you installed the HP Printing package in MXPI?


Also, please share your full Quick System Info, thanks :)

[CyberGhost]

Also, do check to make sure your printer is supported. Not all HP printers are supported in Linux. Here's the supported list:

https://developers.hp.com/hp-linux-imag ... ices/index

[j2mcgreg]

Which HP printer is it?

[ionmich]

Have you installed the HP Printing package in MXPI?


Also, please share your full Quick System Info, thanks :)

Yes I used MXPI to install it.

Code: Select all

System:
  Kernel: 6.1.0-13-amd64 [6.1.55-1] arch: x86_64 bits: 64 compiler: gcc v: 12.2.0
    parameters: BOOT_IMAGE=/boot/vmlinuz-6.1.0-13-amd64 root=UUID=<filter> ro quiet splash
  Desktop: Xfce v: 4.18.1 tk: Gtk v: 3.24.36 info: xfce4-panel wm: xfwm v: 4.18.0 vt: 7
    dm: LightDM v: 1.26.0 Distro: MX-23.1_x64 Libretto October 15  2023 base: Debian GNU/Linux 12
    (bookworm)
Machine:
  Type: Desktop Mobo: Gigabyte model: E3800N v: x.x serial: <superuser required>
    UEFI: American Megatrends v: F2 date: 07/07/2017
CPU:
  Info: model: AMD E2-3800 APU with Radeon HD Graphics bits: 64 type: MCP arch: Jaguar level: v2
    built: 2013-14 process: GF 28nm family: 0x16 (22) model-id: 0 stepping: 1 microcode: 0x700010F
  Topology: cpus: 1x cores: 4 smt: <unsupported> cache: L1: 256 KiB desc: d-4x32 KiB; i-4x32 KiB
    L2: 2 MiB desc: 1x2 MiB
  Speed (MHz): avg: 801 high: 805 min/max: 800/1300 boost: disabled scaling: driver: acpi-cpufreq
    governor: ondemand cores: 1: 800 2: 800 3: 800 4: 805 bogomips: 10380
  Flags: avx ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm
  Vulnerabilities:
  Type: gather_data_sampling status: Not affected
  Type: itlb_multihit status: Not affected
  Type: l1tf status: Not affected
  Type: mds status: Not affected
  Type: meltdown status: Not affected
  Type: mmio_stale_data status: Not affected
  Type: retbleed mitigation: untrained return thunk; SMT disabled
  Type: spec_rstack_overflow status: Not affected
  Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via prctl
  Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer sanitization
  Type: spectre_v2 mitigation: Retpolines, STIBP: disabled, RSB filling, PBRSB-eIBRS: Not
    affected
  Type: srbds status: Not affected
  Type: tsx_async_abort status: Not affected
Graphics:
  Device-1: AMD Kabini [Radeon HD 8280 / R3 Series] vendor: Gigabyte driver: radeon v: kernel
    alternate: amdgpu arch: GCN-2 code: Sea Islands process: GF/TSMC 16-28nm built: 2013-17 ports:
    active: VGA-1 empty: DVI-D-1,HDMI-A-1 bus-ID: 00:01.0 chip-ID: 1002:9836 class-ID: 0300
  Device-2: Microdia Integrated Camera type: USB driver: uvcvideo bus-ID: 1-1:5
    chip-ID: 0c45:64ab class-ID: 0e02
  Display: x11 server: X.Org v: 1.21.1.7 compositor: xfwm v: 4.18.0 driver: X: loaded: radeon
    unloaded: fbdev,modesetting,vesa dri: radeonsi gpu: radeon display-ID: :0.0 screens: 1
  Screen-1: 0 s-res: 1152x864 s-dpi: 96 s-size: 305x229mm (12.01x9.02") s-diag: 381mm (15.02")
  Monitor-1: VGA-1 mapped: VGA-0 model: Acer V173 serial: <filter> built: 2009 res: 1152x864
    hz: 75 dpi: 87 gamma: 1.2 size: 338x270mm (13.31x10.63") diag: 433mm (17") ratio: 5:4 modes:
    max: 1280x1024 min: 720x400
  API: OpenGL v: 4.5 Mesa 22.3.6 renderer: KABINI ( LLVM 15.0.6 DRM 2.50 6.1.0-13-amd64)
    direct-render: Yes
Audio:
  Device-1: AMD Kabini HDMI/DP Audio vendor: Gigabyte driver: snd_hda_intel bus-ID: 4-3:3 v: kernel
    chip-ID: 0d8c:013c bus-ID: 00:01.1 class-ID: 0300 chip-ID: 1002:9840 class-ID: 0403
  Device-2: AMD FCH Azalia vendor: Gigabyte driver: snd_hda_intel v: kernel bus-ID: 00:14.2
    chip-ID: 1022:780d class-ID: 0403
  Device-3: C-Media CM108 Audio Controller type: USB driver: hid-generic,snd-usb-audio,usbhid
  API: ALSA v: k6.1.0-13-amd64 status: kernel-api tools: alsamixer,amixer
  Server-1: PipeWire v: 1.0.0 status: active with: 1: pipewire-pulse status: active
    2: wireplumber status: active 3: pipewire-alsa type: plugin 4: pw-jack type: plugin
    tools: pactl,pw-cat,pw-cli,wpctl
Network:
  Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet vendor: Gigabyte driver: r8169
    v: kernel pcie: gen: 1 speed: 2.5 GT/s lanes: 1 port: e000 bus-ID: 03:00.0 chip-ID: 10ec:8168
    class-ID: 0200
  IF: eth0 state: up speed: 100 Mbps duplex: full mac: <filter>
Drives:
  Local Storage: total: 931.51 GiB used: 134.71 GiB (14.5%)
  SMART Message: Unable to run smartctl. Root privileges required.
  ID-1: /dev/sda maj-min: 8:0 vendor: Toshiba model: DT01ACA100 size: 931.51 GiB block-size:
    physical: 4096 B logical: 512 B speed: 6.0 Gb/s type: HDD rpm: 7200 serial: <filter> rev: A750
    scheme: GPT
Partition:
  ID-1: / raw-size: 41.02 GiB size: 40.07 GiB (97.71%) used: 10.48 GiB (26.1%) fs: ext4
    dev: /dev/sda2 maj-min: 8:2
  ID-2: /boot/efi raw-size: 300 MiB size: 299.8 MiB (99.93%) used: 7.7 MiB (2.6%) fs: vfat
    dev: /dev/sda1 maj-min: 8:1
Swap:
  Alert: No swap data was found.
Sensors:
  System Temperatures: cpu: 38.9 C mobo: N/A gpu: radeon temp: 39.0 C
  Fan Speeds (RPM): N/A
Repos:
  Packages: pm: dpkg pkgs: 2293 libs: 1243 tools: apt,apt-get,aptitude,nala,synaptic pm: rpm
    pkgs: 0 pm: flatpak pkgs: 0
  No active apt repos in: /etc/apt/sources.list
  Active apt repos in: /etc/apt/sources.list.d/debian-stable-updates.list
    1: deb http://deb.debian.org/debian bookworm-updates main contrib non-free non-free-firmware
  Active apt repos in: /etc/apt/sources.list.d/debian.list
    1: deb http://deb.debian.org/debian bookworm main contrib non-free non-free-firmware
    2: deb http://security.debian.org/debian-security bookworm-security main contrib non-free non-free-firmware
  Active apt repos in: /etc/apt/sources.list.d/mx.list
    1: deb http://mxrepo.com/mx/repo/ bookworm main non-free
Info:
  Processes: 190 Uptime: 5h 58m wakeups: 1 Memory: 7.18 GiB used: 1.63 GiB (22.7%) Init: SysVinit
  v: 3.06 runlevel: 5 default: graphical tool: systemctl Compilers: gcc: 12.2.0 alt: 12
  Client: shell wrapper v: 5.2.15-release inxi: 3.3.26
Boot Mode: UEFI

[ionmich]

Also, do check to make sure your printer is supported. Not all HP printers are supported in Linux. Here's the supported list:

https://developers.hp.com/hp-linux-imag ... ices/index

It's supported. It works under openSUSE.

[ionmich]

Which HP printer is it?

M14-M17 series.

[ionmich]

When I try to print it tells me it's a generic printer not a HP M14-M17 series.

[CharlesV]

Are you using the hpcups supported driver? ( 3.22.10 )

I have found the cups printer drivers to work better for HP printers.

Edit: That printer is listed as Laserjet m14-m17 in the HP section.

[ionmich]

Are you using the hpcups supported driver? ( 3.22.10 )

I have found the cups printer drivers to work better for HP printers.

Edit: That printer is listed as Laserjet m14-m17 in the HP section.

No I ran the hplip I just installed. How do I install the CUPS version?